Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
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Information Technology Investment and Effectiveness: Analyzing the Current State of the Art and Performing Empirical Research

정보화 투자비용 및 투자효과: 국내기업 현황 분석 및 실증 연구

  • Park, So-Hyun (Konkuk University, Graduate School) ;
  • Koo, Bon-Jae (Konkuk University, College of Business Administration) ;
  • Ham, Yoo-Keon (Konkuk University, College of Business Administration) ;
  • Lee, Kuk-Hie (Konkuk University, College of Business Administration)
  • 박소현 (건국대학교 대학원 정보통신경영학과) ;
  • 구본재 (건국대학교 경영대학, 삼일 PwC 컨설팅) ;
  • 함유근 (건국대학교 경영대학) ;
  • 이국희 (건국대학교 경영대학)
  • Published : 2006.12.31
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Abstract

This study surveys the current state of the art in the field of IT investment and performance in domestic finns and investigates the statistical significance of various hypothesis of previous relevant researches. Data of 145 information systems of 133 firms have been collected. The amount of IT budget in 2005 has increased to the level of 2.53% of gross revenue of the firms and IT business value has also increased as compared to the previous year. As results of MANOVA test, it has been found that the amount of IT budget does not affect the level of IT business value. In other words, the relationship between IT investment and IT business value does not exist. And among ten factors which has been known to determine IT business value in previous researches, only three factors have been found to affect the level of IT business value: the technical quality of information systems, CIO leadership in the context of resource allocation and decision makings, and the capability and commitment of the user department. These finding provide insight for both practitioners and researchers.

이 연구는 국내기업의 정보화 투자비용과 투자효과 현황을 분석하고, 수집 데이터를 토대로 여러 선행 연구에서 제시된 IT효과 창출모델의 타당성을 검증하였다. 2005년 국내 기업의 IT예산은 매출액 대비 2.53%로서 종전에 비하여 약간 증가하였으며, IT효과 역시 예전보다 상당히 높아진 수준으로 발생하고 있다. 그러나 일반적 예상과는 달리, 여러 선행 연구에서 논쟁 중인 IT예산과 IT효과 사이의 상관관계는 통계적으로 유의하지 않으며, 이 외에도 일부 연구에서 중요한 요인으로 제시되고 있는 CEO 리더십, IT부서 역량, IT부서와 현업부서 사이의 협력 수준, 이용자 만족도 등은 IT효과에 별 영향을 미치지 않는 것으로 나타났다. IT효과에 영향을 미치는 것은 정보시스템 기술적 품질, 자원배분에 관한 CIO 리더십, 그리고 현업부서의 정보화 추진의지 및 활용능력 3개 요인으로 나타났다. 이러한 연구 결과는 IT관리자와 연구자에게 필요한 사실정보와 향후 연구 방향을 제공할 것으로 판단된다.

Keywords

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