• 한국사회복지학
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• 제41권
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• pp.7-42
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• 2000

Little empirical study has been conducted concerning social worker' empowerment that has very important function on clients' empowerment. Using the sample of 222 social workers selected from 92 community welfare centers, this study attempted to identify social workers' empowerment level and its predictors. This study used the empowerment scale developed by Leslie, Holzhalb, Holland (1998) that focuses on measurement of social workers's empowerment in social work agencies. Using confirmatory factor analysis, it was confirmed that the scale has three factors such as control of work environment, work relationships, and personal work orientation. This study showed that using 5 points scale, mean of social workers' empowerment is 3.67. In identifying predictors of the empowerment, this study used variables from the following aspects: organizational characteristics, job characteristics, and individual characteristics. Using regression analysis, it was found that variables related to job characteristics such as role ambiguities, role conflicts, and skill varieties are statistically very significant predictors of social workers' empowerment. Self-esteem in personal characteristics and participation in decision making and transformational leadership in organizational characteristics are also statistically significant predictors of social workers' empowerment. This study also revealed that self-control and self-esteem variables function as moderator in the relation with variables such as role ambiguities and role conflicts. Finally, this study discussed the direction of future research in social workers' empowerment and the areas that management efforts should be focused on for promoting social workers' empowerment.

• The Journal of Asian Finance, Economics and Business
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• 제8권11호
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• pp.67-77
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• 2021

The aim of this study is to investigate the role of employee engagement as a mediator between the High-Performance Work System and the Service-Oriented Organizational Citizenship Behavior (Service-Oriented OCB). Furthermore, work-life balance as a moderator, the impact Service-Oriented OCB on customer satisfaction will be investigated. This study employs a quantitative methodology for which questionnaires were distributed to sixty restaurants in Karachi, and a sample of 418 responses was collected for structural equation modeling analysis. Smart PLS software was used to analyze the structure model. The results show that HPWS has a positive impact on Service-Oriented OCB. It is assumed that the role of work engagement as a mediator between HPWS and Service-Oriented OCB is significant. This study found that Service-Oriented OCB has a positive impact on customer satisfaction. Work-life balance was also found to have a moderating influence. The findings confirmed the black box mechanism and the HPWS procedures in restaurants. This study suggests implementing effective HPWS practices to influence employees' work engagement, which leads to Service-Oriented OCB and employees being able to optimize their performance to influence customer satisfaction. The study contributes to the existing body of knowledge in human resource management.

• 국제학술발표논문집
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• The 5th International Conference on Construction Engineering and Project Management
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• pp.359-366
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• 2013

Although many research efforts have been conducted to address the effect of crew members' work skills (e.g., technical and planning skills) on work performance (e.g., work duration and quality) in construction projects, the relationship between skill and performance has generated a great deal of controversy in the field of management (Inkpen and Crossan 1995). This controversy can lead to under- or over-estimations of the overall project schedule, and can make it difficult for project managers to implement appropriate managerial policies for enhancing project performance. To address this issue, the following aspects need to be considered: (a) work performances are determined not only by individual-level work skill but also by the group-level work skill affected by work team members, each member's role, and any working behavior pattern; (b) work planning has significant effects on to what extent work skill enhances performance; and (c) different types of activities in construction require different types of work, skill, and team composition. This research, therefore, develops a system dynamics (SD) model to analyze the effects of both individual-and group-level (i.e., multi-level) skill on performances by utilizing the advantages of SD in capturing a feedback process and state changes, especially in human factors (e.g., attitude, ability, and behavior). The model incorporates: (a) a multi-level skill evolution and relevant behavior development mechanism within a work group; (b) the interaction among work planning, a crew's skill-learning, skill manifestation, and performances; and (c) the different work characteristics of each activity. This model can be utilized to implement appropriate work planning (e.g., work scope and work schedule) and crew management policies (e.g., work team composition and decision of each worker's role) with an awareness of crew's skill and work performance. Understanding the different characteristics of each activity can also support project managers in applying strategic work planning and crew management for a corresponding activity, which may enhance each activity's performance, as well as the overall project performance.

• 간호행정학회지
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• 제2권1호
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• pp.115-124
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• 1996

This study was to analyze role conception and job satisfaction of clinical nurses by using questionnaire as designed by Corwin and Paula. For this study questionnaires from 422 nurses working at three university hospitals in Seoul were collected during September 11 to 24, 1995. Statistical analyses were done by the SPSS. The techniques used in this study inclued Chi-square test, Pearson correlation coefficients, t-test, ANOVA. For the reliability of the questionnaire, the Cronbach's alpha coefficient was calculated. The results of this study are as follows: 1. Role conception of the subjects Five Likert scale variables were used to measure role conception including professional aspect, task aspect, and bureaucratic aspect. The variables measured and their means are as follows; Total mean score for role conception was 4.2. Role conception from professional aspect(4.29); task aspect(4.18): bureaucratic aspect(4.09). 2. Job satisfaction of the subjects Five Likert scale variables were used to measure job satisfaction. The variables measured and their means are as follows; Total mean score for job satisfaction was 2.98. Job satisfaction from interaction (3.49): professinal status(3.19): autonomy(3.17): nurse-doctor relationship(2.90): task requirement(2.82): administration(2.32): salary (2.12). 3. The relationship between general characteristics and role conception. There were statistically significant differences in age(F=5.465, p<.000). merrital status(t=-2.70, p<.007), education(F=3.252, p<.022), work department(F=4.186, p<.003), work experience(F=4.457, p<.001), job position(F=8.141, p<.000). 4. The relationship between general characteristics and job satisfaction There were statistically significant difference In education(F=4.043, p<.003), work department(F=4.218, p<.002). job position(F=8.141, p<.000). 5. The correlation between role conception and job satisfaction It showed positive correlation that there was increased role conception, there was increased job satisfaction(r=.3092, p<.001). There were positive correlation in bureaucratic aspect, task aspect, and professional aspect in order.

• 대한임상검사과학회지
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• 제41권3호
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• pp.140-144
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• 2009

Clinical laboratory testing plays a crucial role in the detection, diagnosis, and treatment of disease. Clinical laboratory scientists evaluate test results, develop and modify procedures, and establish and monitor programs, to ensure the accuracy of tests. It is clear that over the past decade the role of the clinical laboratory scientists has expanded and this process will be continued into the future. The purpose of this study is to clarify the factors influencing the job performance of clinical laboratory scientists and aim to provide the role and duties of clinical laboratory scientists. To examine the frequency of work context and the importance of task, the surveys were conducted on 168 clinical laboratory scientists. The questionnaire items were used 10 score by Likert scale. According to the results of this study, the important factor affecting the job performance was "Analyze laboratory findings to check the accuracy of the results", and the next factors were "Establish and monitor quality assurance programs", "Enter data from analyzer into computer", "Calibrate and maintain equipment". And the factors of "repeating same tasks" and "spend time making repetitive motions" were answered the highest. This study will provide strategies for improving work environment, developing education curriculum and method, and role of clinical laboratory scientists. We must continually upgrade our knowledge, and identify the new trends in technology and science and accept changes.

• 한국치위생학회지
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• 제18권5호
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• pp.683-691
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• 2018

Objectives: This study aimed to identify measures that can improve the quality of dental hygienists' work by analyzing the effects of role stress, resilience, and professional identity on burnout. Methods: Self-report questionnaires were administered to 339 dental hygienists working in dental institutions located in Seoul, Incheon, and Gyeong-gi, South Korea from August 1 to September 30, 2017. Results: Out of a maximum of 5 points, role stress scored an average of 2.80, resilience scored 3.61, professional identity scored 3.27, and burnout scored 2.78. The factor that most affected the exhaustion of dental hygienists was professional identity (${\beta}=-0.397$), followed by role stress (${\beta}=0.251$), and resilience (${\beta}=-0.150$). Conclusions: The results showed that the role stress, resilience, and professional identity of dental hygienists affected burnout. Efforts to reinforce the resilience and professional identity of dental hygienists may be needed alongside efforts to reduce role stress. Hence, resilience reinforcement programs alongside supplemental education programs that reinforce the work skills required of dental hygienists according to their clinical experience after graduation should be developed.

• The Journal of Asian Finance, Economics and Business
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• 제6권4호
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• pp.201-212
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• 2019

The study aims to identify the role of transformational leadership toward work performance through intrinsic motivation in pharmaceutical field by a survey of 220 pharmacists in Vietnam. The pharmaceutical industry in Vietnam is experiencing rapid growth, accompanied by the need for a change in leadership for managers. The transformational leadership creates a proactive, positive attitude, passion, interest or an increase in intrinsic motivation of employees, thereby affecting work performance. This study performed reliable verification by Cronbach's Alpha coefficient, then the factors are analyzed by EFA before conducting multivariate regression analysis. The results showed that the transformational leadership style includes such factors as: idealized influence (attributed and behavior), inspirational motivation, intellectual stimulation, individualized consideration have a positive impact on intrinsic motivation and thereby positively affecting work performance. It confirms that employees will have a higher intrinsic motivation level when working under transformational leadership from their leaders. It makes employees work more efficiently. According to the research results, the pharmacist has an intrinsic motivation to work hard on tasks that contribute to the group overall goal of. That requires managers to have a task assignment strategy to connect the goals of the members together as well as of the members to the group.

• 한국가정과학회지
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• 제2권2호
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• pp.1-16
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• 1999

The purposes of this research were to find the general trends of sexual harassment at work and to investigate the differences of related variables. The data were obtained through 321 employee living in Kwangju. The major findings were as follows : 1) 53.0% of respondents reported that they had experienced the offence of sexual harassment at work at least once. And 57.9% of respondents reported that they had experienced the victimization of sexual harassment at work at least once. 2) The most apparent response of victimization at work was ‘anger’. And the most frequent coping behavior was ‘smiling or joking’. 3) The offence style of sexual harassment was different by sex, men＇s marriage, and sex-role attitude. The victimization style of sexual harassment was different by sex, job, women rate in workplace, attitude toward sexual harassment, and sex-role attitude.

• 대한가정학회지
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• 제35권2호
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• pp.345-358
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• 1997

This study investigated the pattern of division of household labor between married couples and the determining variables of the division of household work. In addition, this study examined the effect of the pattern of the division of household work and the sense of fairness on marital satisfaction. Two hundreds forty two married couples living near seoul were selected. Both wives and husbands reported their daily time-use pattern. According to the results, flexibility of husbands' work schedules hours of market work of husbands, husbands' sex role attitudes, and the presence of household assistant affected significantly on the extent of household work time. In addition, husbands' household work time had direct effects on marital satisfaction of couples. In wives' hours of household labor, the significant variables were wives' employment status, presence of younger children, total income, wives' sex role attitudes, and hours of household labor performed by housework assistant. In addition, wives' sense of fairness had impact significantly on marital satisfaction.

• 한국직업건강간호학회지
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• 제9권2호
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• pp.110-120
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• 2000

The purpose of this study was to examine which factors affected the job stress of workers in the manufacturing industry. The subjects were 128 workers in automobile component manufacturing companies located in Kyonggi-do province. Data were collected through self-reporting technique for 8 days, October 24-31, 2000. The instrument to test the work related truss was NIOSH's Work-related Stress Inventory revised by Korea Occupational Safety and Health Association(KOSHA) in 1999. The collected data were analysed with SAS. and frequency, percentage, mean value, standard deviation, t-test, ANOVA. Scheffe's post hoc test and Pearson's Correlation Coefficients. The major findings were as follows: 1. Mean job stress score for the job-related stress was $2.6{\pm}0.5$ on the basis of 5.0 points. Job stress was significantly different according to gender. The stress by role conflict showed higher score than the stress by role ambiguity. 2. Discretionary power(freedom to determine) of workers was scored $2.6{\pm}0.7$ on the basis of 5.0 points. And it was significantly different according to gender, duration of work and shift experience. 3. The work environment scored $2.2{\pm}0.3$ on the basis of 3.0 points and significant difference according to gender, age, marital status, type of employment, type of service, and shift work. 4. Role ambiguity showed significant negatively correlate with job control(r=-.32, P=.000) and decision making(r=-.31, P=.000). And decision making showed positively correlated with job control(r=.62, P=.000), and role conflict(r=.26, P=.003).