• Title/Summary/Keyword: web-site quality

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Improvement of Tourism Information Web Contents in Multicultural Society (다문화사회의 관광정보 웹 콘텐츠 개선 방안)

  • Lee, Yong-Jae;Kim, Hee-Young
    • The Journal of the Korea Contents Association
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    • v.10 no.3
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    • pp.413-422
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    • 2010
  • With the beginning of foreign workers' immigration since 1990, Korea has faced multi-cultural society. At the same time, the number of female marriage immigrants have constantly increased. But the social services for immigrants are not yet prepared. According to the research on the actual condition of immigrants' culture enjoyment, which was done by Ministry of Culture, Sports and Tourism of Korea, the most preferable leisure activity of immigrants is 'sightseeing'. So this study focused on improvement of web contents of tourism information to satisfy the information needs of immigrants. Concretely, this study analysed the present condition of the existing tourism web contents, and analysed deeply the web site 'Tourism Busan' for special reference. Especially this study tried to analyse VOD images among web contents of 'Tourism Busan', and provided concrete improvement plan for that. And also this study processed interview with marriage immigrants to provide web site evaluation at the level of immigrants' eyes. As a result of evaluation, immigrants was the most dissatisfied with 'contents quality', and showed lower dissatisfaction at 'service quality', 'interface quality' factors.

The Analysis of Contents and Evaluation on the Interior Design in Web-sites (인테리어 디자인 관련 웹 사이트의 내용분석 및 평가에 관한 연구)

  • 박현옥;이한나
    • Korean Institute of Interior Design Journal
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    • no.37
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    • pp.129-135
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    • 2003
  • Currently, obtaining information about the interior design studies through the internet web sites is one of the outstanding mediums. Those are of the housings, architecture, interior design, furniture products, hotels and its journals, etc., and out of all those informations are the highly expected value of use. This study focuses on web-site uses in the interior designs' business. To process the study, a two-step research was executed; The step 1 was to find out the current status of web-sites by asking the each panelist to submit the monitored results after having searched and tested for more than two sites that was executed during the October, 2001. The analysis was made with the 47 sample sites selected from the monitored sites. And the step 2 was to find out the contents and evaluation factors of web-sites related the interior design. The results of the study are summarized as follows: First, the monitored Intoner design related 25 web-sites were classified into 3 groups. One group of 13 sites is identified as a remodeling/construction works, and one another with 7 sites is as shopping site, and the other with 5 sites is as a professional portal site. Second, the evaluation has been implemented which has shown 5 variables on the information searches are $\circled1$ the diversities of contents, $\circled2$ the accuracy/reliability of techniques, $\circled3$ the design of a picture and communication, $\circled4$ the convenience of link, and $\circled5$ the originality of web-site This study will provide the users with a fundamental material in evaluating the quality of interior design information on the internet web sites.

A Study on Evaluation and Improvement of Web Coursewares (웹 코스웨어의 평가와 개선 방안)

  • 문교식
    • Journal of the Korea Computer Industry Society
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    • v.2 no.3
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    • pp.275-284
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    • 2001
  • A rapid growth in the number of Web courses has been reported in education as the Internet draws attention from the community. However, it should be noted that quality is more important than quantity in education. We need to emphasize on developing and distributing high quality Web materials to achieve high level of excellence in teaching and learning. This paper first addresses the issue of Web courseware evaluation and then analyzes techniques used in current Web courses and proposes technical requirements to improve the quality. Lastly, we show the results of visiting the Edunet, the largest educational site funded by the government, assessing the Web materials designed for elementary students, and propose what needs to be done to improve the quality.

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A Preliminary Investigation for Evaluation Factors of Internet GIS Sites in the Context of User-friendly Approach (사용자 친화성의 관점에서 인터넷 GIS사이트 평가기준 설정을 위한 기초 연구)

  • 엄정섭
    • Journal of the Korean Geographical Society
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    • v.37 no.4
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    • pp.403-424
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    • 2002
  • Internet GIS sites are currently being emersed as one of important places to acquire spatial information in stead of traditional paper map. This paper is intended to identify critical factors in evaluating internet GIS site quality. While there should be a considerable number and variety of factors associated with internet GIS site quality, this paper focuses on the site characteristics that generate visitor satisfaction. After carefully reviewing the previous literature of general website evaluation, four criteria that are critical to internet GIS site quality were identified: (1) contents (2) design (3) navigation (4) spatial analysis. An empirical study for a case study site has been conducted to confirm the validity for the four evaluation factors. A site diagnosis by the criteria provided many valuable information for Web site quality. For example, it was found that many symbols in the site made the visitors confusing and navigation interface was not very user-friendly to track required positional information due to inconsistency in terms of cartographic concept. The results indicate that the evaluation criteria may be used not only as a tool to evaluate internet GIS sites, but also as a checklist to improve the quality of a web site that is under development and requires remodelling. As a result, the research findings have established the new concept of ‘the quality assurance of the internet GIS site’, proposed as an initial aim of this paper Many of the issues unresolved in this project could be improved, based on the understanding of the four criteria suggested in this paper.

Differentiated Service for Hypermedia data on the Web (하이퍼미디어 데이터를 위한 차별화된 서비스 연구)

  • Rhee, Yoon-Jung;Kim, Tai-Yun
    • Proceedings of the Korea Information Processing Society Conference
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    • 2001.10b
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    • pp.1481-1484
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    • 2001
  • Most implementations of HTTP servers do not distinguish among requests for hypermedia data from different clients. Commercialization of Web site is becoming increasingly common. Therefore providing quality of service with members paying to the site is often an important issue for the hosts. For some uses, such as web prefetching or multiple priority schemes, different levels of service are desirable. We propose server-side TCP connection management mechanisms to provide two different levels of Web service, high and regular levels by setting different timeout for inactive connection. Therefore this mechanism can effectively provide different service classes even in the absence of operating system and network support.

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Consumer Response Change according to the Level of Personalization of Internet Shopping Mall (인터넷 쇼핑몰의 개인화 수준에 따른 소비자의 반응 변화)

  • Kim, Jisu;Jin, Jooyoung;Hyun, Hyeyoung;Na, Youngjoo
    • Science of Emotion and Sensibility
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    • v.20 no.2
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    • pp.59-72
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    • 2017
  • In the flood of information, many consumers want to choose the style that is suitable for their sensibility, which is usefulness and need for personalized services have been steadily increasing. This study made a video of personalized internet shopping mall and then university students (N=170) who have been using the internet shopping mall were asked to experience this and the change in consumer response was measured. According to level of personalization, this study found difference of web-site evaluation, satisfaction/internet behavior and quality evaluations of products. With regard to preferred types of internet shopping malls and the number of access, the difference was investigated. The results are as follows. First, subjects who experienced internet shopping mall of active personalization showed higher level of active personalization. Level of passive personalization differed depending on preferred types of internet shopping malls, for example, people who prefer online apparel shopping mall were low but people who prefer complex big shopping mall and social commerce were high. Second, after experiencing internet shopping mall of active personalization, satisfaction/internet behavior and quality evaluations of products did not change but passive personalization decreased and active personalization and web-site evaluation increased. Third, the number of access to internet shopping mall positively correlated with satisfaction/internet behavior and web-site evaluation, on the other hand, active personalization negatively correlated with satisfaction/internet behavior and web-site evaluation.

Construction of Security Evaluation Criteria for Web Application Firewall (웹방화벽의 보안성 평가 기준의 구축)

  • Lee, Ha-Yong;Yang, Hyo-Sik
    • Journal of Digital Convergence
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    • v.15 no.5
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    • pp.197-205
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    • 2017
  • To achieve web application security goals effectively by providing web security features such as information leakage prevention, web application firewall system must be able to achieve the goal of enhancing web site security and providing secure services. Therefore, it is necessary to study the security evaluation of web application firewall system based on related standards. In this paper, we analyze the requirements of the base technology and security quality of web application firewall, and established the security evaluation criteria based on the international standards for software product evaluation. Through this study, it can be expected that the security quality level of the web application firewall system can be confirmed and the standard for enhancing the quality improvement can be secured. As a future research project, it is necessary to continuously upgrade evaluation standards according to international standards that are continuously changing.

Consumers Vigorous Complaining Behaviors in the Internet Web Site Explained By Integrating Theory of Planned Behavior and Anger (인터넷 웹사이트에서 소비자의 적극적 불평행동에 관한 연구: 감정이론과 계획행동이론을 중심으로)

  • Cho, Seung-Ho;Jo, Jung-Yul
    • The Journal of the Korea Contents Association
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    • v.11 no.12
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    • pp.220-229
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    • 2011
  • The present research integrates the core aspects of anger with the theory of planned behavior to investigate factors influencing online activism in a Web site. This study conducted online survey, and the sample was members who joined the V4400 Sobi-ja-heem Web site. The Web site Sobi-ja-heem was initiated by a consumer who was irritated at the cell phone manufacturer Samsung Inc. because its model, "Anycall" had major product defects such as the malfunction of the camcorder, poor tone quality, fuzziness of the screen, and broken text messages. The findings suggests that adding anger in Theory of Planned Behavior (TPB) enhances the explanatory power of the theory in predicting an intention to participate in activities to correct the issue, which indicates the possibility of combining emotion and the TPB in the prediction of online activism.

A Study on the Effects of e-Store Attributions on Web Site Loyalty (e-점포 속성이 신뢰, 만족 및 충성도에 미치는 영향에 관한연구)

  • Park, Sung-Kyu;Park, Yeung-Bong
    • Journal of Global Scholars of Marketing Science
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    • v.15 no.1
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    • pp.21-39
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    • 2005
  • The research objectives of this study were to examine the relationship between e-store attributions(reputation, customer service, safety(security), merchandise quality, information quality, web navigation), trust, satisfaction and web site loyalty. The data were collected using survey with a structured questionnaire. The subjects of the study were 213 people. Several hypotheses were put forward and results except for four hypotheses were supported. That is, reputation, customer service, safety(security) and merchandise quality have a significant influence on trust and satisfaction, information quality and web navigation have no influence on trust and satisfaction, and trust and satisfaction have a significant influence on e-loyalty. Regression Analysis were applied to test the research hypotheses on the relationships among the variables. Research implications of the findings and future research directions are presented.

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The Effect of Web Interactivity of e-Brand on Relationship Quality and Customer Loyalty (e-브랜드에 있어서 웹 상호작용성이 관계품질과 고객충성도에 미치는 영향)

  • Lee Jung-Ran;Yoo Dongkeun;Lee Yong-Ki
    • Journal of the Korean Operations Research and Management Science Society
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    • v.29 no.4
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    • pp.73-93
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    • 2004
  • This study was to identify the determinants of web interactivity and investigate the structural relationships between web interactivity, e-brand relationship quality, and customer loyalty. For these purposes, the authors developed several hypotheses and collected the data from 268 users of Internet site. The data was analyzed with LISREL 8.5. The findings and summary are as follows. First. control had a significantly positive effect on satisfaction. Second, two-way communications had not an effect on satisfaction and trust. Third, responsiveness had a significantly positive effect on satisfaction and customer loyalty. Fourth, satisfaction had a significantly positive effect on trust and customer loyalty. Finally, trust had a significantly positive effect on customer loyalty. At the end of this paper, the managerial and theoretical implications, limitations and further research directions were suggested.