• International Journal of Knowledge Content Development & Technology
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• 제14권1호
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• pp.33-52
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• 2024

This study examined the virtual methods of service delivery being deployed by librarians in private universities in Nigeria. The objective of the study was to analyse the virtual methods of service delivery among librarians and determine the predominant method used among the librarians. Survey research design was adopted for the study. Total enumeration technique was adopted for the study. A population of 181 librarians from 45 private universities in Southern Nigeria were involved. Data were gathered, analysed and presented using frequency counts, percentages, mean and standard deviation. The study found that librarians used different virtual methods of service delivery. Library website 157 (90%) and e-mail 132 (76.3%) were the prominent electronic media used by librarians while Facebook 59 (34%) and Whatsapp 57 (32.9%) were the predominant social media platforms applied for service delivery by librarians. Electronic media were more used for latest publications arrival, as well as library education and document delivery services while social media were more used for reference services and selective dissemination of information. In conclusion, virtual methods of service delivery were deployed by librarians in private universities for service delivery. In comparing the virtual methods, librarians used more of electronic media than social media to deliver services to their users. Therefore, electronic media were predominantly used than social media, many of the virtual methods were found to be underutilised while recommendations were proffered.

• Journal of Information Science Theory and Practice
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• 제6권1호
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• pp.45-64
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• 2018

The global information economy is transforming the way people connect with each other, learn new things, and contribute to the knowledge society. With the online platform, library services have also expanded beyond face to face interaction. Although studies of virtual reference services have been made in different parts of the world, a case study discussing various forms of online reference engagement in Kazakhstan has not been written. While most of the theories on connectivism emphasize the context of instruction, the researchers of this paper discussed the tenets as they relate to online engagement. Applying the theory of connectivism, this paper explores through a mixed method the use of various online platforms to enhance engagement connecting library users to information. Findings revealed that differences in patterns of interactions as to platforms, types of queries, and users reveal that students, faculty, and other members of the academic community served by the library have various preferences for communication. The case study further showed that respondents have not maximized the use of VLS but interest in using both synchronous and asynchronous services is clear. Finding connections between sources of information, creating useful information patterns, is essential in learning. Amplifying awareness on the use of VLS giving emphasis to the unique features of each service is useful in order to enable students to see how this platform facilitates learning.

• 한국융합학회논문지
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• 제10권5호
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• pp.141-148
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• 2019

본 연구는 가상현실(VR)과 관련된 기술 및 콘텐츠를 도서관서비스에 접목하여 활용하는 것에 대한 대학생들의 인식정도와 요구사항을 조사하는 것을 목적으로 한다. 가상현실 기술과 콘텐츠를 활용한 도서관서비스를 개발하기 위한 전단계 연구과정으로, 이 연구는 차세대 지능정보기술에 대한 기본 개념과 종류들을 정리하여 이해하고 현재 국내외 도서관에서의 적용 사례들을 조사한 관련 선행연구들을 분석하였다. 이 선행연구 분석내용들을 바탕으로 현 대학생 563명을 대상으로 설문지법을 통해 가상현실 기술에 대한 인식과 요구사항을 수집하고 분석하였다. 조사 결과가 시사하는 바를 분석하고 이에 따라 가상현실 기술 및 콘텐츠를 도서관서비스에 적용할 때 유의해야 할 사항과 이를 도서관 현장에서 준비하고 고려해야 할 내용과 전략들을 제언하였다.

• 한국문헌정보학회지
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• 제40권4호
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• pp.367-383
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• 2006

본 연구의 목적은 지역주민에게 수준 높은 참고봉사를 제공하기 위한 공공도서관의 가상참고정보봉사 협력모형 개발에 필요한 기초 자료를 제공하는 데 있다. 연구의 방법으로 사례조사와 공공도서관 사서를 대상으로 인터넷 설문조사를 실시하였으며 전국의 514개 공공도서관 가운데 375개관(73%)이 설문조사에 참여하였다. 연구 결과를 토대로 협력참고정보데이터베이스의 구축, 가상참고데스크의 운영, 그리고 연령별 주제별 정보안내 및 교육 등의 내용으로 구성된 '통합형 가상참고실'의 구축을 제안하였다.

• 한국도서관정보학회지
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• 제51권4호
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• pp.375-403
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• 2020

본 연구는 가상·증강현실(VR/AR) 기술과 콘텐츠를 활용한 대학도서관 서비스 개발 및 운영 방향을 제시하는 것을 목적으로 한다. 이를 위해 가상·증강현실과 관련된 기술 및 콘텐츠를 도서관 서비스에 접목하여 활용하는 것에 대해 현재 대학도서관 사서들이 가지고 있는 인식정도와 요구사항을 조사하였다. 차세대 지능정보기술을 적용한 도서관 서비스를 제공하기 위하여 현재 대학도서관 사서들은 가상·증강현실 기술과 콘텐츠에 대해 어떤 경험과 지식을 가지고 있는지, 이 기술들을 활용한 도서관 정보서비스에 대해 어떠한 인식과 필요성을 갖고 있는지, 서비스를 위해 사서에게 필요한 역량과 환경(인프라)은 무엇인지, 서비스 운영을 위한 교육은 어떻게 진행되어야 하는지를 조사하였다. 이 조사결과가 시사하는 바를 분석하여 가상·증강현실 기술 및 콘텐츠를 대학 도서관 서비스에 적용할 때 유의해야 할 사항과 프로그램 개발을 위해 고려하고 준비해야 할 내용과 전략들을 논의하였다.

• 한국도서관정보학회지
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• 제30권2호
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• pp.1-28
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• 1999

캠퍼스에는 물리적으로 참석하지 않는 학생들에게 전자적 매체를 통하여 교육을 제공함으로써 급변하고 있는 정보화 사회에서의 정규 교육, 계속적인 전문성 개발, 그리고 고용자의 재훈련의 해결 방안이 되고 있는 원격 교육 또는 혹은 가상 대학은 계속적인 성장 산업이 될 것이며 이를 지원하기 위한 도서관의 역할과 서비스에 대한 인식이 확산되어야 한다. 본 연구는 이 인식의 재고를 위하여 가상 대학의 개념, 발전 및 문제점들을 검토하였으며 원격 교육을 위한 도서관 서비스의 발잔 이용자 조사에 근거한 도서관 서비스의 유형 개발, 그리고 미래의 도서관 서비스 방향들을 살펴보았고 앞으로 가상 대학 지원을 위한 도서관 역할 정립을 위한 기초 자료를 제공하고자 하였다.

• International Journal of Knowledge Content Development & Technology
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• 제11권2호
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• pp.77-105
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• 2021

In order to establish a digital-based use environment for the provision of new information services suitable for the 5G era, it is necessary to discuss the direction of service provision by the National Library of Children and Young Adults in the 5G era. Based on utilization services in other fields, library services in the 5G era, including the development and provision of employee education and training services, ultra-high-definition and 360-degree realistic contents and education on library use, provision of multi-dimensional realistic media streaming broadcasting services, provision of telepresence education programs, activation of virtual communities, implementation of hologram performance halls/exhibit centers, and provision of unmanned book delivery services, environment monitoring, safety monitoring, and customized services, were proposed. In addition, based on 5G service, 5G technology, and library application direction, advancing into a producing and supporting base for ultra-realistic and immersive contents in the 5G era, strengthening online and mobile services in the non-contact era, and establishing a smart library environment were proposed as the service provision direction for the National Library of Children and Young Adults in the 5G era.

• Journal of Information Science Theory and Practice
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• 제9권4호
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• pp.63-74
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• 2021

Virtual Reality (VR) is one of the core components of the fourth industrial revolution as a technology that makes the virtual world feel as if it is real. VR is being used in various fields such as entertainment, advertisement, education, medical care, training, sports, and tourism, as well as providing contents for such things as games and videos. Libraries are already looking for ways to utilize VR from various angles, such as operating experiential programs. The purpose of this thesis is to develop and propose a VR-based library user education program. In order to achieve the purpose of the study, we analyzed previous studies from a theoretical perspective to find a way to construct a user education program, and also to derive possible implications based on examples of countries such as the United States and Korea that are already introducing and applying VR technology to library services. Therefore, the user education program proposed in this study can be used as a basic building block when many libraries want to develop VR-based programs in the future.

• 한국문헌정보학회지
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• 제57권2호
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• pp.293-319
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• 2023

As libraries strive to improve their services, many have expressed interest in implementing new technologies. One such technology is metaverse, a virtual-reality space that enables social activities using avatars. However, implementing this technology can be challenging when many librarians are unfamiliar with the concept. This study aimed to investigate how librarians' prior experiences with metaverse influence their expectations and potential use of the technology in libraries. Interviews with a total of 18 librarians were conducted. The study findings reveal that librarians had different conceptualizations of metaverse, regardless of prior experience. However, librarians had different thoughts on the potential use of metaverse for libraries dependent on prior experience. Regarding thoughts on potential use, the librarians who had non-experience running metaverse programs suggested ideas in expanding and trying out new services within metaverse. The librarians who had experience running metaverse programs, on the other hand, suggested focusing on transferring the existing services that are currently being provided in the library to metaverse.

• International Journal of Knowledge Content Development & Technology
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• 제12권1호
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• pp.85-104
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• 2022

In this study, in line with the era of the fourth industrial revolution, general concepts, technologies, trends, and examples of virtual reality and augmented reality were examined, and based on this, a plan that could be applied to libraries in the future was proposed. As a result of the study, first, it is necessary to construct a smart space as an experiential play space that can satisfy cultural desires transcending time and space by providing immersive contents using 4th technology such as VR and AR. Second, it is necessary to expand experiential cultural support services through VR, AR and MR. Third, to develop educational contents based on augmented reality technology. In order to apply and activate virtual reality and augmented reality in libraries in the future, based on a survey of librarians and users of public libraries, a survey on the application status, satisfaction, and demand of current public libraries should be conducted.