• Title/Summary/Keyword: user demand analysis

Search Result 343, Processing Time 0.031 seconds

User-Perspective Issue Clustering Using Multi-Layered Two-Mode Network Analysis (다계층 이원 네트워크를 활용한 사용자 관점의 이슈 클러스터링)

  • Kim, Jieun;Kim, Namgyu;Cho, Yoonho
    • Journal of Intelligence and Information Systems
    • /
    • v.20 no.2
    • /
    • pp.93-107
    • /
    • 2014
  • In this paper, we report what we have observed with regard to user-perspective issue clustering based on multi-layered two-mode network analysis. This work is significant in the context of data collection by companies about customer needs. Most companies have failed to uncover such needs for products or services properly in terms of demographic data such as age, income levels, and purchase history. Because of excessive reliance on limited internal data, most recommendation systems do not provide decision makers with appropriate business information for current business circumstances. However, part of the problem is the increasing regulation of personal data gathering and privacy. This makes demographic or transaction data collection more difficult, and is a significant hurdle for traditional recommendation approaches because these systems demand a great deal of personal data or transaction logs. Our motivation for presenting this paper to academia is our strong belief, and evidence, that most customers' requirements for products can be effectively and efficiently analyzed from unstructured textual data such as Internet news text. In order to derive users' requirements from textual data obtained online, the proposed approach in this paper attempts to construct double two-mode networks, such as a user-news network and news-issue network, and to integrate these into one quasi-network as the input for issue clustering. One of the contributions of this research is the development of a methodology utilizing enormous amounts of unstructured textual data for user-oriented issue clustering by leveraging existing text mining and social network analysis. In order to build multi-layered two-mode networks of news logs, we need some tools such as text mining and topic analysis. We used not only SAS Enterprise Miner 12.1, which provides a text miner module and cluster module for textual data analysis, but also NetMiner 4 for network visualization and analysis. Our approach for user-perspective issue clustering is composed of six main phases: crawling, topic analysis, access pattern analysis, network merging, network conversion, and clustering. In the first phase, we collect visit logs for news sites by crawler. After gathering unstructured news article data, the topic analysis phase extracts issues from each news article in order to build an article-news network. For simplicity, 100 topics are extracted from 13,652 articles. In the third phase, a user-article network is constructed with access patterns derived from web transaction logs. The double two-mode networks are then merged into a quasi-network of user-issue. Finally, in the user-oriented issue-clustering phase, we classify issues through structural equivalence, and compare these with the clustering results from statistical tools and network analysis. An experiment with a large dataset was performed to build a multi-layer two-mode network. After that, we compared the results of issue clustering from SAS with that of network analysis. The experimental dataset was from a web site ranking site, and the biggest portal site in Korea. The sample dataset contains 150 million transaction logs and 13,652 news articles of 5,000 panels over one year. User-article and article-issue networks are constructed and merged into a user-issue quasi-network using Netminer. Our issue-clustering results applied the Partitioning Around Medoids (PAM) algorithm and Multidimensional Scaling (MDS), and are consistent with the results from SAS clustering. In spite of extensive efforts to provide user information with recommendation systems, most projects are successful only when companies have sufficient data about users and transactions. Our proposed methodology, user-perspective issue clustering, can provide practical support to decision-making in companies because it enhances user-related data from unstructured textual data. To overcome the problem of insufficient data from traditional approaches, our methodology infers customers' real interests by utilizing web transaction logs. In addition, we suggest topic analysis and issue clustering as a practical means of issue identification.

An Analysis of the Efficiency of the Global Logistics Industry with Data Envelopment Analysis and a Tobit Model (세계 물류산업의 효율성에 관한 연구)

  • Park, Woo-Ram;Kwon, Oh-Kyoung;Tongzon, Jose
    • Journal of Korean Society of Transportation
    • /
    • v.26 no.5
    • /
    • pp.41-49
    • /
    • 2008
  • According to the demand for services. a single point contract between a user and provider spreads over the industry, and the relationship between them is a main issue. The user wants to make a deal with the contributor which can provide the effective services to the user. This study is to estimate the efficiency of global logistics industry with Data Envelopment Analysis, by nations from 2001 to 2005. Furthermore, it tries to estimate the inefficiency affected by macro factors, and proves the association between them using Tobit model. Global logistics industry has made growth both externally and internally more than doubled for the last 5years. Technical inefficiency of global logistics industry is more influenced by pure technical inefficiency than inefficiency of scale. Therefore technical efficiency can be increased by decreasing pure technical inefficiency. Through this study, it found that the logistics industry got influenced to its efficiency by high price of oil, and courier and transportation service market is formed stably. Furthermore, it advocates policy planners to consider effectiveness and clearness of policy which influence to inefficiency of logistics industry. Also, it found that labor and financial support can give critical effect.

The Demand and Usability Survey for Using Rural Amenity Resource Map (농촌어메니티 자원도 활용방안 모색을 위한 수요자 요구조사)

  • Oh, Yun-Gyeong;Choi, Jin-Yong;Lee, Ji-Min;Bae, Seung-Jong
    • Journal of Korean Society of Rural Planning
    • /
    • v.15 no.4
    • /
    • pp.1-10
    • /
    • 2009
  • Rural amenity is regarded as a breakthrough that can revitalize the rural communities. The demand for rural amenity development is also increasing since the urban people have growing incomes and leisure time. This study was implemented to survey the needs and application directions of rural amenity database. The survey questionnaires were collected from various related groups including industry, universities, administration and research institute. Two kinds of analysis of variance (ANOVA) were carried out in order to prioritize the building rural amenity resource map among four user groups and ten rural amenity resources. The result of survey showed that most of respondents had been aware of amenity resources and the industry group had the highest level of utilization in making decisions for rural development. Although the significant difference among groups was not shown in the priority, the priority in the construction of information map was shown the significant difference among 10 kinds of amenity resources. Landscape's map and traditional resource map were relatively higher priority than the other resource map.

Defining Level of Service for Railroad System and Analysis of it's Effects on System Planning (철도의 서비스수준의 정의와 시스템 계획에 미치는 영향 분석)

  • Suh, D. Sun-Duck;Shin, Young-Ho
    • Proceedings of the KSR Conference
    • /
    • 2008.06a
    • /
    • pp.1594-1611
    • /
    • 2008
  • Level of Service(LOS) is classified A through F in highway system (KHCM), usually using LOS C in express way and D in national road. (LOS C denotes 75% of capacity) Meanwhile in Railroad System, there is no clearly defined LOS, and the daily demand in infra-structure planning has been used. It is very important that LOS provides consequently a consensus of opinion between users and operators because there is a close relation between user demand and level of services. Considering this, there should exist clearly defined Level of Services in Railroad System Planning so that demand can be predicted precisely.

  • PDF

A Study on the Classroom Space Planning through User Participation Design - Focusing on the case of School Space Innovation Project in Incheon - (사용자 참여설계를 통한 교실공간계획에 관한 연구 - 인천광역시 학교공간 혁신사업 사례를 중심으로 -)

  • Son, Suk-Eui;Kim, Seung-Je
    • Journal of the Korean Institute of Educational Facilities
    • /
    • v.28 no.4
    • /
    • pp.11-17
    • /
    • 2021
  • This study is aimed at presenting an efficient management plan of user participatory design in a situation where the School Space Innovation Project is in progress. 2 schools that were the targets of the Incheon School Space Innovation Project in 2019 were selected for this, and features such as the physical environment of that classroom, classroom usage plan, and the stepwise outcome of the user participatory design workshop were contemplated. Especially the workshop outcome was compared and analyzed quantitatively, focusing on the actual master plan and zoning plan, in order to identify the feature that opinions of various users are reflected on the actual plan. As a result, the following conclusion could be reached. Firstly, it was confirmed that the expression about the user preferential space influences the classroom usage plan of that classroom. Vague expressions about the whole space held a large majority of the objects for the linguistic expression of the preferential space. The expression mode as limited as the expression of the actions that users want to carry out in the space. On the other hand, when the usage purpose of the classroom was definite, it was confirmed that the demand for furniture·facility is relatively high. Secondly, according to the analysis of zoning for each function, it seems that the stereotype, which is arranged on the basis of the chalkboard at the front of existing classrooms, was applied in the case of the learning zone. However, in cases of other functions, a tendency was identified that the user carries out an image description that reflects the physical features of the space. Sufficient preparation will need to precede for the efficient management of the user participatory design workshop and the acceptance of various opinions. It seems that especially the classroom usage plan, number of workshops, consultation of each step, and the education about the space expression mode affect the master plan.

Analysis of Podcast User Behaviors and Classification of Users (팟캐스트 콘텐츠 이용자 행태분석 및 유형 파악)

  • Kang, Minjeong
    • The Journal of the Korea Contents Association
    • /
    • v.22 no.3
    • /
    • pp.94-104
    • /
    • 2022
  • As the audio content market grows due to the spread of the AI speaker market and the influence of connected cars, the demand for podcast service is increasing. Therefore, in this study, the behaviors of podcast users were identified and the user types were classified. In the background study, podcast usage motives and user types were studied, and they were referred to when making the questionnaire. In the survey, preferred audio content was identified according to the situation, and in the in-depth interview, the user type and insights were derived by identifying the audio service usage behavior. As a result of the survey, there was little difference between preferred content for single listening and multitasking, but the difference in preferred content according to time period was statistically significant. The three user types derived from the in-depth interview were divided into users who listen alone for the purpose of study, find and listen to useful information quickly while on the go, and multitask and listen to the light and comfortable contents. It is expected that the results of this study will be an important reference for designing an audio content platform to improve user experience.

Analysis of the User Requirements for Development of Integrated Livestock Excretion Management System applied with the Ubiquitous Technology (유비쿼터스 기술을 활용한 가축분뇨 통합관리 시스템 개발을 위한 사용자요구사항 분석)

  • Koo, Jee-Hee;Jo, Jin-Hyun;Ahn, Ji-Yeon;Jung, Tae-Woong;Lee, Sae-Min;Lee, Sang-Rak
    • Journal of Animal Environmental Science
    • /
    • v.19 no.2
    • /
    • pp.95-100
    • /
    • 2013
  • Although the livestock excretion is a significant resource in providing nutrients to the crops as it is recycled, it has been perceived as the cause of environmental pollutions for its inappropriate treatment and quality control issues. The study is aimed to develop an integrated management system for efficient management of livestock excretion using the Ubiquitous technology, and the user requirements are analyzed for development of such system. As the result of analysis on the requirements, it has been proved that such system is perceived to be necessary and the demand for several main functions can be seen as well.

A Study on the Utility of the Community Welfare Center as the Application of the Family Welfare Service (가정복지 실천의 장으로서의 사회복지관 효용성 연구 : 전주시 사회복지관 프로그램 및 요구도 분석을 중심으로)

  • 이승미
    • Journal of Families and Better Life
    • /
    • v.17 no.2
    • /
    • pp.1-18
    • /
    • 1999
  • The purpose of this study was to evaluate the utility of the community welfare center. for the purpose this study consisted of three main subjects(1) A analysis about the programs of the community welfare center (2) A analysis about the experience of the user and non-user on the community welfare center (3) A analysis about the demand for family welfare service program For the data set 398 married women living in Jeonju were chosen. The data were analyzed with the spss pc+ program. The major findings were as follows : (1) The program of community welfare center consisted of child adolescent elder family a disabled person community welfare program Among contents of this program family welfare program is limited to level of individual needs (2) The wives experienced of community welfare center did not satisfied about equipment location program of community welfare program The 44.0 portion of wives not experience of community wlfare center have no plan using of community welfare center (3) The wives hoped to establish diversed subjects such as parents-child communication conjugal communication sexuality education for child child care techniques health and nutrition of family member time managememt and lesuire and consumer's rights and damage relief.

  • PDF

The realization of Load Flow under Graphic Interface I (그래픽 인터페이스를 통한 조류계산 구현 I)

  • Hwang, In-Jun;Kim, Kun-Joong;Kim, Kyu-Wang;Shin, Man-Cheol;O, Sung-Kun
    • Proceedings of the KIEE Conference
    • /
    • 2004.11b
    • /
    • pp.220-222
    • /
    • 2004
  • In the paper architecture of load flow under graphic interface we mentioned that the define of graphic interface and the way of system modeling. In the view point of engineering, domain define is the step of process which is seek out the general solution. This is a base of program's structure. When making a relationship inner component, relevance and restriction are affected by data type and etc. In this process logical data is realized as a symbol. And system configuration decide that main function and extension by the analysis user's demand and requirements. Specially engineering analysis software has accuracy also through the numerical method. To represent this wee need more powerful graphical component. This helps user's accessibility. We can combine 10, numerical library and graphical component as a system element by domain definition. In this paper we will materialize as a step of implementation and decide a direction of programming. In conclusion we will see the analysis software's necessary function to make a better.

  • PDF

A Study on Real-time Streaming System Using the Dual-Streaming Technique (듀얼 스트리밍 기법을 활용한 실시간 스트리밍 시스템)

  • Ban, Tae-Hak;Kim, Eung-Yeol;Yang, Xitong;Kim, Ho-Sung;Jung, Hoe-Kyung
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
    • /
    • 2015.10a
    • /
    • pp.791-793
    • /
    • 2015
  • Recently, UCC (User Created Contents) and VoD (Video on Demand), and multimedia content are growing, IP-TV, Smart TV, OHTV (Open Hybrid TV) various services such as multi platform (Multi-platform) environment, services and QoS issues. To solve this problem, the network efficiently, and improve the quality of content is necessary for the system. In this paper, the network of channels State and transmission of multimedia data based on dynamic resource usage, TCP and UDP, Adaptive dual-streaming system used for design and analysis. In addition, the existing TCP and UDP streaming system using a single protocol for analysis and verification of the effectiveness of the difference between and. This is a disaster, and medical/first aid system will be utilized in the field of feed, are ubiquitous.

  • PDF