• Title/Summary/Keyword: usage satisfaction

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A Study on the Attitude and the Actual Condition between Housewives and Woman University Students about Furniture Usage and Living Room (거실공간과 가구사용에 대한 주부와 여대생의 의식 및 실태)

  • 임소연
    • Journal of the Korean Home Economics Association
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    • v.33 no.4
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    • pp.289-300
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    • 1995
  • The purpose of this study was to suggest usage that all family members could find satisfaction in the way to use furniture and living room. First of all, methods of research for this purpose were to grip on the points of difference and sameness on the attitude and the actual condition about furniture usage and living room between housewives and woman university students. To make analysis the data, frequency, $\chi$2-test, t-test, F-test and factor analysis were used. The major results are as follows ; 1. There were significant differences in the using time, time zone and life behavior in living room. 2. In furniture usage, housewives and woman university students have significant differences. 3. According to the results of making investigation into degree of satisfaction abut furniture and living room usage, housewives and woman university students have significant differences.

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An Empirical Study on the Factors of SFA (Sales Force Automation) System Acceptance and Usage : Focusing on Salespeople of Insurance Companies (SFA 시스템의 도입과 활용에 영향을 미치는 요인에 관한 연구: 보험회사의 영업사원들을 중심으로)

  • Hahm Yu-Kun;Cho Chi-Sun
    • Journal of Information Technology Applications and Management
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    • v.11 no.3
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    • pp.89-116
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    • 2004
  • Insurance companies are in a fierce race to catch a new customer. In this situation. sales force automation technologies are often used to support customer relationship management strategies. This study sets out a research model predicting SFA(Sales Force Automation) usage through theoretical studies. Survey data were collected from 145 salespeople across 2 firms that had implemented sales force automation tools and hypotheses were tested empirically. Data were analyzed by path-analysis method of AMOS. The major findings of this study are as follows: Computer self-efficacy, user involvement and voluntariness have a statistically significant influence on the positive perceptions of SFA. These perceptions have a statistically significant influence on user satisfaction and usage of SFA. while user satisfaction has a statistically significant influence on SFA usage. This paper concludes with the discussion of these results and their implications for academic researchers and insurance company managers.

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Factors that Drive the Adoption of Smart Factory Solutions by SMEs

  • Namjae Cho;Soo Mi Moon
    • Journal of Information Technology Applications and Management
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    • v.30 no.5
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    • pp.41-57
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    • 2023
  • This paper aims to analyse the factors influencing the implementation of smart factories and their performance after implementation, using the grounded theory analysis method based on interview data. The research subjects were 21 companies that were selected by the Smart Manufacturing Innovation Promotion Group under the SME Technology Information Promotion Agency in 2020-2021 as the best case smart factory implementation companies, and introduced the intermediate stage 1 or above. A total of 87 concepts were generated as a result of the analysis. We were able to classify them into 16 detailed categories, and finally derived six broad categories. These six categories are "motivation for adoption", "adoption context", "adoption level", "technology adoption", "usage effect" and "management effect". As a result of the overall structure analysis, it was found that the adoption level of smart factory is determined by the adoption motivation, the IT technology experience affects the adoption level, the adoption level determines the usage and usage satisfaction, internal and external training affects the usage and usage satisfaction, and the performance or results obtained by the usage and usage are reduced defect rate, improved delivery rate and improved productivity. This study was able to derive detailed variables of environmental factors and technical characteristics that affect the adoption of smart factories, and explore the effects on the usage effects and management effects according to the level of adoption. Through this study, it is possible to suggest the direction of adoption according to the characteristics of SMEs that want to adopt smart factories.

A study on the possession state of dental CAD/CAM system and usage satisfaction (치과 CAD/CAM 시스템 보유 현황 및 사용 만족도 조사 연구)

  • Bae, Eun-Jeong
    • Journal of Technologic Dentistry
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    • v.42 no.1
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    • pp.45-53
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    • 2020
  • Purpose: The purpose of this study was to investigate the current status and satisfaction of dental CAD/CAM system. Methods: A survey of dental technicians was conducted and a total of 353 responses were used for analysis. The satisfaction difference according to career was analyzed by ANOVA and tukey HSD (α = .05). Results: Satisfaction with the design program was 3.64 ± .86, the highest among all items. On the other hand, the satisfaction with price was 2.75 ± 1.02, which was the lowest. The difference according to career was statistically significant in the following items. Frequent breakdown, single crown margin, bridge crown margin, retentivity, price, A/S, equipment training (p<.05). Conclusion: As the materials applied to dental CAD/CAM are expanding and the types of prostheses are diversified, the use rate of CAD/CAM is continuously increasing. The dental CAD/CAM system will need to be improved in a way that will satisfy all patients, dentists and dental technicians.

Impact of attitude towards digital usage on life satisfaction of middle age and older adults: Sequential Mediation analysis in online networking activity and digital information production·sharing activities (중고령자의 디지털 이용태도가 생활 만족도에 미치는 영향: 온라인 네트워크 활동과 디지털 정보생산·공유활동의 직렬다중매개효과 분석)

  • Kim, Su Kyoung;Yoon, Hee Jeong;Lee, Dae Gyeom;Shin, Hye Ri;Kim, Young Sun
    • 한국노년학
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    • v.40 no.1
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    • pp.131-146
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    • 2020
  • The objective of this study is to examine the relationship between attitude in digital usage and life satisfaction level of the middle-aged people and older adults, and to analyze Sequential Mediation Effects of online networking activity and information producing and sharing in the online context. To achieve the main objectives, we conducted Hayeys'(2013) Process for SPSS Macro. The followings are the results of the study: First, there is a strong relationship between the attitude towards digital usage and the life satisfaction. Second, the results showed that impact of attitude in digital usage on life satisfaction among the older people is 0.291 unit higher, when they are engaged both in online networking activity and digital information production/sharing activities compared to involved in online networking activity alone. The results of the study is meaningful in that they can be used as a baseline data for reconsideration of digital usage and life satisfaction of the older adults, by providing comprehensive examination of relationship among attitude in digital usage, life satisfaction, online network activities, and digital information production·sharing activities of the older adults.

Analysis of Problemic Smartphone Use and Life Satisfaction by Smartphone Usage Type (스마트폰 이용 유형별 스마트폰 과의존과 생활만족도 분석)

  • Kim, Yu Jeong
    • Journal of Korea Game Society
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    • v.20 no.1
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    • pp.23-32
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    • 2020
  • This study was attempted to investigate the factors that influence on problematic smartphone use and life satisfaction by smartphone usage type. A total of 25,465 people were used for the analysis and analyzed using the R (3.6.1) program. According to the data analysis, problematic smartphone use occurred in the form of leisure activity seeking and information seeking type. On the other hand, the communication type reduced problematic smartphone use. The type of smartphone use that had the greatest influence on life satisfaction was communication type The longer the smartphone use time and the higher the problematic smartphone use, the more negatively the life satisfaction.

The Effects of Confirmation and Perceived Benefits on Satisfaction and Continuous Usage Intention for University Online Class Systems (기대일치와 인지된 혜택이 대학의 온라인 수업의 만족도와 지속적 사용 의도에 미치는 영향)

  • Kim, Jongweon;Kim, Daekil
    • The Journal of Information Systems
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    • v.29 no.4
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    • pp.153-169
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    • 2020
  • Purpose Many students have concerned about the quality and operation of online courses with universities offering online courses to avoid the spread of COVID-19. To deepen our understanding of university online class systems, this research aims to assess students' satisfaction with online class systems and continuous usage intention on the basis of the perceived benefits and expectation confirmation theory. Design/methodology/approach This paper empirically analyzes the impact of each perceived benefit on user satisfaction and the intention to use it continuously by dividing the perceived benefits considered in existing literature into utilitarian benefits (convenience), emotional benefits (pleasure), and symbolic benefits (personal benefits). Moreover, the perceived expectations and performance have also been assessed with its impact on satisfaction and the intention to continue use. Data collected from 241 university students were empirically tested against a research model. Findings Analysis results showed that perceived advantages (comfort, enjoyment and personalized benefit) significantly affect user satisfaction and that perceived benefits have positive effects on the intention to continue use whereas the expected confirmation do not significantly influence on the intention to continue use.

The Effect of Media Richness, Social Presence, and Life Satisfaction on Continuance Usage Intention or Withdrawal Intention of SNS Users via Relative Deprivation (매체 풍요도, 사회적 존재감 및 생활 만족도가 상대적 박탈감을 통해 SNS 이용자의 이용 지속 의도 또는 이탈 의도에 미치는 영향)

  • Lee, Un-Kon
    • Journal of Distribution Science
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    • v.14 no.10
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    • pp.165-178
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    • 2016
  • Purpose - This study aims to empirically verify the impact of media richness, social presence, and prior life satisfaction on various continual usage or withdrawal behaviors of SNS users via both a positive path of satisfaction and a negative path of relative deprivation. By identifying these causal paths, we observe dynamic interactions of SNS user psychology in a balanced view, and provide some implications about design principles for SNS providers. Research design, data, and methodology - We developed 16 hypothesis based on media richness theory, social presence theory, social comparison theory, the literature about relative deprivation, and the literature about the various reactions of IS users. The rich SNS media, social presence recognition among peer SNS users, and prior life satisfaction could generate positive experience, attitude, and virtuous behavioral intentions among SNS users. At the same time, rich media, low social presence, and low prior life satisfaction could generate relative deprivation and could increase withdrawal behavioral intentions such as refusal to provide information, misrepresentation of information, and removal of uploaded information in SNS. Scenario surveys were conducted to collect data from potential SNS users. Data from 357 surveys were collected and analyzed through a PLS algorithm to test the hypotheses. Results - Media richness, social presence, and prior life satisfaction could significantly increase perceived enjoyment, satisfaction, and behavioral intention of continual usage and knowledge sharing. They also could significantly decrease refusal and misrepresentation intention. Relative deprivation is significantly decreased only by prior life satisfaction. Relative deprivation could not significantly decrease satisfaction, but it could significantly increase misrepresentation and removal intention, which could be regarded as information distortion intention. Conclusions - SNS providers should focus on developing rich media and social presence support because these two variables could impact the positive experiences of SNS users. Moreover, the positive experiences could heavily influence SNS user behavior. Some management is needed to prevent relative deprivation and its consequences of misrepresentation and removal intention. SNS providers should prevent SNS users from excessive image misrepresentation and removal as this information distortion could be the source of relative deprivation.

A Study on Likability·Understanding Level·Reliability·Satisfaction·Continuous Usage Intention According to a Difference in a News Providing Type (뉴스의 제공 형태 차이에 따른 호감도·이해도·신뢰도·만족도·지속사용 의도에 관한 연구)

  • Cho, Yun-Seong;Kim, Jong-Moo
    • Journal of Digital Convergence
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    • v.15 no.7
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    • pp.383-391
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    • 2017
  • The purpose of this study was to examine users' attitude toward likability, understanding level, reliability, satisfaction, and continuous usage intention depending on a difference in a type between card news and straight news. A questionnaire survey was conducted targeting 232 people. As a result of the research, compared to the straight news, the card news was easy for a user to understand, was strong even in a desire to use continuously. Second, a factor of users' attitude toward news was having influence upon the mutually positive(+) direction. Likability, understanding level and reliability had an effect on satisfaction. The satisfaction had an impact again on continuous usage intention. The intensity of this impact was varied, respectively, in card news and straight news. The influential level upon satisfaction in card news was strong in order of likability, understanding level and reliability. The influence in the straight news was strong in order of reliability, likability and understanding level. The outcome of this study will become empirical data in proceeding with seeking a method available for strengthening the function of offering information in news through increasing delivery and impact in information with producing news chosen by consumers.

The Factors Affecting the Performance of Knowledge Management Systems: Focused on the Quality of Community-of-Practice (지식경영시스템의 사용자 성과에 영향을 미치는 요인: 실행공동체 특성요인을 중심으로)

  • Ryu, Il;Koh, Joon;Kim, Jaejon;Park, Seong-Jong
    • Knowledge Management Research
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    • v.7 no.1
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    • pp.31-47
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    • 2006
  • In order to manage organizational knowledge efficiently, Knowledge Management System(KMS) is considered as mandatory. This study aims at developing a KMS performance model to predict user satisfaction as well as KMS usage, considering the unique features of KMS. By analyzing 261 surveys with LISREL, we found that community of practice(CoP) characteristics - participation and interactivity among users - significantly affects KMS user satisfaction. This implies that the development of KMS should focus on facilitating users' interactivity and participations such as CoP activity, which differs from the general information system context. We also found that KMS usage is influenced by CoP interactivity, not by CoP participation, and that KMS usage as well as user satisfaction leads to user performance. Interpretations and implications of the findings are discussed.

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