• 제목/요약/키워드: understanding of emotions

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정서적 지능이 직무만족과 조직 몰입에 미치는 영향 - 특 1급 호텔 근무자의 사례를 중심으로 - (The Effects of Emotional Intelligence upon Job Satisfaction and Organizational Commitment - A Case of Five Star Deluxe Hotel Employees -)

  • 김지은
    • 한국조리학회지
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    • 제18권4호
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    • pp.27-46
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    • 2012
  • 호텔산업에서 직원의 성과를 예측할 수 있는 주요 변인으로 크게 조직적 차원과 개인적 특성으로 나누어 연구되어 오고 있다. 특히 개인적 특성은 고용시점에서 고려사항으로서 더 깊이 연구되어야 할 변인으로 보아진다. 이에 본 연구는 개인적 특성의 하나로서 감정을 조절하는 능력인 정서지능을 주요 변인으로 채택하였다. 본 연구의 실증적 목적은 정서지능이 구조적 모델 안에서 직무태도의 변인인 직무만족과 조직몰입에 주는 영향관계를 검증하고자 시행되었다. 연구 목적을 위해, 편의 표본추출 방식으로 한국의 특1급호텔의 근무자를 대상으로 설문조사 하였으며 데이터분석을 위해 SPSS와 AMOS 4를 이용한 구조 모형방정식을 통해 연구가설의 유의성을 측정하였다. 그 연구 결과, 정서지능의 감정 인지와 감정이해 요인이 모든 직무만족 요인에 유의한 영향을 주었다. 상대적으로 감정 인지가 직무만족 각각의 하위 변수에 더 영향을 미치는 것으로 나타났다. 아울러, 조직몰입은 동료와 호텔 내 커뮤니케이션에 대한 만족에 의해 직접적인 영향을 받는 것으로 나타났다. 이러한 연구결과 통해, 해당호텔에 적합한 심리요법 또는 이에 상응하는 호텔 교육프로그램을 직원교육 콘텐츠의 하나로 적용시킬 필요성이 제안된다. 왜냐하면 정서지능은 훈련 등을 통해 발전될 수 있기 때문이다.

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Inferring Pedestrians' Emotional States through Physiological Responses to Measure Subjective Walkability Indices

  • Kim, Taeeun;Lee, Meesung;Hwang, Sungjoo
    • 국제학술발표논문집
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    • The 9th International Conference on Construction Engineering and Project Management
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    • pp.1245-1246
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    • 2022
  • Walkability is an indicator of how much pedestrians are willing to walk and how well a walking environment is created. As walking can promote pedestrians' mental and physical health, there has been increasing focus on improving walkability in different ways. Thus, plenty of research has been undertaken to measure walkability. When measuring walkability, there are many objective and subjective variables. Subjective variables include a feeling of safety, pleasure, or comfort, which can significantly affect perceived walkability. However, these subjective factors are difficult to measure by making the walkability index more reliant on objective and physical factors. Because many subjective variables are associated with human emotional states, understanding pedestrians' emotional states provides an opportunity to measure the subjective walkability variables more quantitatively. Pedestrians' emotions can be examined through surveys, but there are social and economic difficulties involved when conducting surveys. Recently, an increasing number of studies have employed physiological data to measure pedestrians' stress responses when navigating unpleasant environmental barriers on their walking paths. However, studies investigating the emotional states of pedestrians in the walking environment, including assessing their positive emotions felt, such as pleasure, have rarely been conducted. Using wearable devices, this study examined the various emotional states of pedestrians affected by the walking environment. Specifically, this study aimed to demonstrate the feasibility of monitoring biometric data, such as electrodermal activity (EDA) and heart rate variability (HRV), using wearable devices as an indicator of pedestrians' emotional states-both pleasant-unpleasant and aroused-relaxed states. To this end, various walking environments with different characteristics were set up to collect and analyze the pedestrians' biometric data. Subsequently, the subjects wearing the wearable devices were allowed to walk on the experimental paths as usual. After the experiment, the valence (i.e., pleasant or unpleasant) and arousal (i.e., activated or relaxed) scale of the pedestrians was identified through a bipolar dimension survey. The survey results were compared with many potentially relevant EDA and HRV signal features. The research results revealed the potential for physiological responses to indicate the pedestrians' emotional states, but further investigation is warranted. The research results were expected to provide a method to measure the subjective factors of walkability by measuring emotions and monitoring pedestrians' positive or negative feelings when walking to improve the walking environment. However, due to the lack of samples and other internal and external factors influencing emotions (which need to be studied further), it cannot be comprehensively concluded that the pedestrians' emotional states were affected by the walking environment.

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온라인 브랜드 커뮤니티에서의 관계단절행동 (Relationship Dissolution of On-line Brand Community Users)

  • 서문식;이지은;조상현
    • 한국콘텐츠학회논문지
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    • 제10권12호
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    • pp.352-365
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    • 2010
  • 최근 브랜드 커뮤니티를 통하여 브랜드에 관한 정보를 능동적으로 공유하고, 기업의 생산이나 여타 마케팅활동에 직, 간접적으로 영향을 미치는 고객들이 많아지고 있다. 본 연구는 온라인 브랜드 커뮤니티 안에서의 커뮤니티 이용자들의 특성을 분석하여 서비스 실패 시에 나타날 수 있는 부정적 감정과 행동적 반응과의 관계에 관하여 연구하였다. 연구 결과 부정적 감정 중 보복감은 실망감과 배반감의 선행 감정이 일어나고서야 나타나는 감정으로 나타났다. 부정적 감정에서 보복감은 부정적인 구전과 단체불평행동에 각 각 영향을 미쳤으나, 실망감은 부정적인 구전 행동에만 영향을 주었으며 배반감은 행동적인 반응 어디에도 유의한 영향을 미치지 못하였다. 이는 배반감의 단일한 감정만으로는 행동적인 반응을 보이지 않는다는 것을 알 수 있었다. 본 연구는 소비자 자발형 브랜드 커뮤니티이용자들에는 브랜드를 선호하는 감정을 가진 소비자들 외에도 브랜드에 대한 정보 탐색을 목적으로 방문하는 고객들도 많은 비중을 차지하고 있는데, 커뮤니티 내에서 브랜드에 대한 부정적인 분위기는 잠재고객들에게도 영향을 미칠 수 있으므로 기존 커뮤니티 구성원들의 태도와 행동 간의 연구는 학문적으로 실무적으로 모든 면에서 의미가 있다고 할 수 있다.

대학생의 자기효능감과 결과기대가 진로 탐색에 미치는 영향 (The Influence of College Students' Self-Efficacy and Outcome Expectations on Career Exploration)

  • 김영란;이상직
    • 벤처혁신연구
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    • 제6권2호
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    • pp.159-172
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    • 2023
  • 본 연구는 대학생의 진로탐색의도에 영향을 미치는 요인을 실증적으로 분석하기 위해 이루어졌다. 실증 분석을 위한 연구모형은 사회인지진로모형(SCCT)을 기반으로 대학생의 특성을 반영하여 도출하였다. 자기효능감과 결과기대를 독립변수로 채택하였다. 이에 대한 선행 변수로 성취경험, 언어적 격려, 대리학습, 긍정적 정서를 채택하였다. 실증분석은 대학생을 대상으로 설문조사를 실시하여 획득한 217부 바탕으로 이루어졌다. 구조방정식으로 검정한 결과는 다음과 같다. 성취경험, 대리학습, 긍정적 정서는 자기효능감에 유의한 정(+)의 영향을 미쳤다. 또한 언어적 격려와 긍정적 정서는 결과기대에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 반면, 언어적 격려는 자기 효능감에 유의한 영향 미치지 않는 것으로 나타났고, 성취경험과 대리학습은 결과기대에 유의한 영향 관계가 검정되지 않았다. 자기효능감과 결과기대 모두 진로 탐색의도에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 영향 관계에 있어서는 결과기대가 자기효능감보다 강한 것으로 분석되었다. 이러한 실증 분석 결과를 바탕으로 본 연구가 가지는 학술적 및 실무적 시사점을 제시했다.

과학과 교육과정 성취기준과 교과서의 사회정서학습 요소 분석 (Analysis of Science Social Emotions Learning on Secondary Science Curriculum Achievement Standards and Textbooks)

  • 김서영;박현주
    • 대한화학회지
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    • 제66권2호
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    • pp.163-170
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    • 2022
  • 본 연구는 2015 개정 과학과 교육과정에서 중등학교의 모든 학생들이 이수해야 하는 공통과목인 중학교 과학, 고등학교 통합과학과 과학탐구실험의 성취기준 139개와 교과서 활동 496개를 대상으로 과학과 사회정서학습 요소를 분석하였다. 교육과정 성취기준의 경우, 7개의 과학과 사회정서학습 요소 중 '문화적 이해'는 거의 포함되지 않았고, '수리', '창의적 사고'는 중학교에서 높은 빈도로 나타났으며, '비판적 사고', '사회적 기술', '윤리적 이해'는 고등학교에 높은 빈도로 포함되어 있었다. 교과서 활동의 경우, 중학교와 고등학교의 사회정서학습 요소의 경향성이 비슷하게 나타났다. '비판적 사고', '창의적 사고', '사회적 기술' 등이 중점적으로 제공되고, '윤리적 이해'와 '문화적 이해'는 제한적으로 반영되어 있었다. 총체적인 사회정서학습 요소 함양을 위해서는 교육과정 성취기준의 구체화 또는 교과서 활동 및 교수-학습 과정에서의 보완 등이 필요하다.

Diagnosing a Child with Autism using Artificial Intelligence

  • Alharbi, Abdulrahman;Alyami, Hadi;Alenzi, Saleh;Alharbi, Saud;bassfar, Zaid
    • International Journal of Computer Science & Network Security
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    • 제22권6호
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    • pp.145-156
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    • 2022
  • Children are the foundation and future of this society and understanding their impressions and behaviors is very important and the child's behavioral problems are a burden on the family and society as well as have a bad impact on the development of the child, and the early diagnosis of these problems helps to solve or mitigate them, and in this research project we aim to understand and know the behaviors of children, through artificial intelligence algorithms that helped solve many complex problems in an automated system, By using this technique to read and analyze the behaviors and feelings of the child by reading the features of the child's face, the movement of the child's body, the method of the child's session and nervous emotions, and by analyzing these factors we can predict the feelings and behaviors of children from grief, tension, happiness and anger as well as determine whether this child has the autism spectrum or not. The scarcity of studies and the privacy of data and its scarcity on these behaviors and feelings limited researchers in the process of analysis and training to the model presented in a set of images, videos and audio recordings that can be connected, this model results in understanding the feelings of children and their behaviors and helps doctors and specialists to understand and know these behaviors and feelings.

도덕적 위반 행동의 결과에 대한 아동의 정서 이해 (Children's Understanding of the Effect of Emotion on Moral Transgressions)

  • 김성민
    • 아동학회지
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    • 제14권2호
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    • pp.95-114
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    • 1993
  • The purpose of this study was to examine developmental trends in children's understanding of the effect of emotion on moral transgressions. The subjects were 120 children, 15 boys and 15 girls each at 4, 6, 8, and 10 years of age. The subjects listened to the moral transgression stories which were revised by this investigator based on Arsenio and Kramer's(1992) study. They reported their emotional attribution, justification, and emotional intensity about the story children engaged in moral transgression. The data of the present study were analyzed by ${\chi}^2$ and 2-way ANOVA for repeated measures. The results showed that (1) most of the children expected victimizers to feel happy. While happy responses decreased with age, fear responses increased with age. Most of the four-year-olds expected victims to feel sad, but 6-, 8-, and 10-year-olds expected anger. (2) Most children justified victimizers' emotions in terms of the outcome produced by victimization. This outcome-focused justification decreased with age, but morality-focused justification increased with age. In contrast, most children justified victims' emotion in terms of the victimization. This victimization-focused justification decreased with age, but morality-focused justification increased with age. (3) Most children viewed physical harm more negatively than theft on the part of victims.

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영상콘텐츠 시청자의 몰입상황 분석을 위한 몰입감정상태 연구 (A Study on Flow-emotion-state for Analyzing Flow-situation of Video Content Viewers)

  • 김승환;김철기
    • 한국멀티미디어학회논문지
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    • 제21권3호
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    • pp.400-414
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    • 2018
  • It is required for today's video contents to interact with a viewer in order to provide more personalized experience to viewer(s) than before. In order to do so by providing friendly experience to a viewer from video contents' systemic perspective, understanding and analyzing the situation of the viewer have to be preferentially considered. For this purpose, it is effective to analyze the situation of a viewer by understanding the state of the viewer based on the viewer' s behavior(s) in the process of watching the video contents, and classifying the behavior(s) into the viewer's emotion and state during the flow. The term 'Flow-emotion-state' presented in this study is the state of the viewer to be assumed based on the emotions that occur subsequently in relation to the target video content in a situation which the viewer of the video content is already engaged in the viewing behavior. This Flow-emotion-state of a viewer can be expected to be utilized to identify characteristics of the viewer's Flow-situation by observing and analyzing the gesture and the facial expression that serve as the input modality of the viewer to the video content.

과도기적 위치의 워즈워스: 정신과 자연의 상호 작용 모색 (Wordsworth of Transitional Position : Seeking Interaction between Mind and Nature)

  • 황병훈
    • 영미문화
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    • 제17권2호
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    • pp.89-109
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    • 2017
  • This study focuses upon the fact that Wordsworth has a great interest in the epistemological understanding of nature. It denies that his early poems, such as An Evening Walk and Descriptive Sketches, only represent the subtleties of nature, according to the picturesque mode of the eighteenth century, without any other consideration about human mind. It tries to trace his effort to deal with the relationship between nature and mind, which is committed to the apprehension of Wordsworth's experience which shapes much of his later work. Prior to Wordsworth, or in his earlier days, both the picturesque description and the descriptive poetry tend to be two-dimensional. Staying away from the cold rules of painting and overcoming passivity, he prefers to contemplate nature through his emotions and tries to come close to the sublime sense. Therefore, his poetic strategy is to show that his poetic description of nature goes beyond the limits which these picturesque rules and colors impose. His readers get the feeling of how desperate he become trying to choose the suitable poetic language to express the relationship between nature and mind. He also has an interest in developing a character, Dorothy, to match what he thinks and to mediate what he intends to describe through his epistemological understanding of nature.

Effects of Storytelling in Advertising on Consumers' Empathy

  • Park, Myungjin;Lee, Doo-Hee
    • Asia Marketing Journal
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    • 제15권4호
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    • pp.103-129
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    • 2014
  • Differentiated positioning becomes increasingly difficult when brand salience weakens. Also, the daily increase in new media use and information load has led to a social climate that regards advertising stimuli as spamming. For these reasons, the focus of advertisement-related communication is shifting from persuading consumers through the direct delivery of information to an emphasis on appealing to their emotions using matching stimuli to enhance persuasion effects. Recently, both academia and industry have increasingly shown an interest in storytelling methods that can generate positive emotional responses and attitude changes by arousing consumers' narrative processing. The purpose of storytelling is to elicit consumers' emotional experience to meet the objectives of advertisement producers. Therefore, the most important requirement for storytelling in advertising is that it evokes consumers' sympathy for the main character in the advertisement. This does not involve advertisements directly persuading consumers, but rather, consumers themselves finding an answer through the advertisement's story. Thus, consumers have an indirect experience regarding the product features and usage through empathy with the advertisement's main character. In this study, we took the results of a precedent study as the starting point, according to which consumers' emotional response can be altered depending on the storytelling methods adopted for storytelling ads. Previous studies have reported that drama-type and vignette-type storytelling methods have a considerably different impact on the emotional responses of advertising audiences, due to their different structural characteristics. Thus, this study aims to verify that emotional response aroused by different types of advertisement storytelling (drama ads vs. vignette ads) can be controlled by the socio-psychological gender difference of advertising audiences and that the interaction effects between the socio-psychological gender differences of the audience and the gender stereotype of emotions to which advertisements appeal can exert an influence on emotional responses to types of storytelling in advertising. To achieve this, an experiment was conducted employing a between-group design consisting of 2 (storytelling type: drama ads vs. vignette ads) × 2 (socio-psychological gender of the audience: masculinity vs. femininity) × 2 (advertising appeal emotion type: male stereotype emotion vs. female stereotype emotion). The experiment revealed that the femininity group displayed a strong and consistent empathy for drama ads regardless of whether the ads appealed to masculine or feminine emotions, whereas the masculinity group displayed a stronger empathy for drama ads appealing to the emotional types matching its own gender as well as for vignette ads. The theoretical contribution of this study is significant in that it sheds light on the controllability of the audiences' emotional responses to advertisement storytelling depending on their socio-psychological gender and gender stereotype of emotions appealed to through advertising. Specifically, its considerable practical contribution consists in easing unnecessary creative constraints by comprehensively analyzing essential advertising strategic factors such as the target consumers' gender and the objective of the advertisement, in contrast to the oversimplified view of previous studies that considered emotional responses to storytelling ads were determined by the different types of production techniques used. This study revealed that emotional response to advertisement storytelling varies depending on the target gender of and emotion type appealed to by the advertisement. This suggests that an understanding of the targeted gender is necessary prior to producing an advertisement and that in deciding on an advertisement storytelling type, strategic attention should be directed to the advertisement's appeal concept or emotion type. Thus, it is safe to use drama-type storytelling that expresses masculine emotions (ex. fun, happy, encouraged) when the advertisement target, like Bacchus, includes both men and women. For brands and advertisements targeting only women (ex. female clothes), it is more effective to use a drama-type storytelling method that expresses feminine emotions (lovely, romantic, sad). The drama method can be still more effective than the vignette when women are the main target and a masculine concept-based creative is to be produced. However, when male consumers are targeted and the brand concept or advertisement concept is focused on feminine emotions (ex. romantic), vignette ads can more effectively induce empathy than drama ads.

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