• Title/Summary/Keyword: u-Service model

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A Study on the Business Service Design in Ubiquitous Computing:the Case Study in Bookstore (유비쿼터스 비즈니스 서비스 설계 사례연구 : 대형 도서매장을 중심으로)

  • Kim, Kyung-Kyu;Chang, Hang-Bae;Kim, Heung-Gook;Kwon, Hyuk-Jun
    • The Journal of Society for e-Business Studies
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    • v.13 no.2
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    • pp.165-179
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    • 2008
  • In this study we designed the killer services for the scene of bookstore in ubiquitous computing. To achieve this study, we have explored the unmet needs of employees and users in bookstores and examined whether the unmet needs could be served by the resources and capabilities of ubiquitous computing. Then we have extracted detailed killer services that includes value propositions and resource map by using statistical methodology. Finally, the killer services were designed to serve employees and users in bookstores with the service architecture. The result of this study will be applied to develop new business model in ubiquitous computing as the basic research.

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Predictors and Consequences of Brand Preference in Luxury Restaurants

  • Jin, Nae-Hyun Paul;Lee, Sang-Mook
    • Culinary science and hospitality research
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    • v.20 no.5
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    • pp.22-28
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    • 2014
  • This research proposes and empirically tests a model of the relationships among perceived food quality, perceived service quality, perceived environment quality, brand preference, trust, satisfaction and favorable recipient behavior within the context of luxury restaurant patronage. Hypotheses implied by the model are tested on a sample of 398 patrons of U.S. luxury restaurants. Findings revealed that perceived food quality, perceived service quality, and perceived environment quality positively effect on the brand preference, and the brand preference positively and directly influence on favorable recipient behaviors as well as trust and satisfaction. These findings are discussed in terms of both academic and practitioner implications.

A Study on the Value Evaluation of e-Trade Platform Services using IPA(Importance Performance Analysis) (IPA를 활용한 전자무역 시스템의 서비스 가치평가에 관한 연구)

  • Lee, Sang-Jin;Shin, Seung-Man
    • International Commerce and Information Review
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    • v.12 no.2
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    • pp.59-83
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    • 2010
  • The purposes of the study is to evaluate the discrepancy between user's expectation and satisfaction degree in the service of uTradeHub. In this regard, this study infers general solutions in order to induce the intersection area using IPA technique. Then this paper will present directions to improve the service of uTradeHub. In terms of methodology, this article disclosed that IPA model approach is greatly useful to evaluate user's attribute. First, variables like the link of different works(f1), trust of system(f4), information connection(f7) are located on the first quadrant. This means that importance and satisfaction are all high variables for user. So, this is very important variables that need continuous administration in order to maintain present state. Second, variables such as the speed of information acquisition(f2), improvement of use(f3), stability of system(f5) are located on the second quadrant. This means that user's importance is high but user's satisfaction is low. Therefore, this area needs an active improvement strategy and quick maintenance for e-Trade application. Third, variables like the appropriateness of information usage fees(f8), easy subscription(f9), customer support service(f10) are located on the third quadrant. Because these variables are all low for user's importance and satisfaction, we have to arrange strong and radical remedy for e-Trade service. Finally, variables like information offer(f6) are located on the fourth quadrant. This means that user's satisfaction is high but user's importance is low. The research result suggests that e-Trade service development would be re-organised as much as user feels the importance of process innovation.

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A Study of Information Commons as Model of Library Integrated Service (도서관 통합서비스 모델로서의 Information Commons에 관한 연구)

  • Jung, Mi-Kyung;Nam, Tae-Woo
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.4
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    • pp.347-363
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    • 2007
  • According to alternation of Digital Information Environment. users require more complicated and variable services. This study refined theoretically definition, concept, and materiality of Information Commons which is introduced and diffused throughout U.S. Universities' libraries. Information Commons is not simple facilities and spaces of library, but it is a united service model that is designed to fulfill variable information requirements of users with offering cooperative services, coalition of human resources, physical spaces, and facilities of redefinitions. In order to successful introduction and construction of Information Commons, it should be preceded that approaching digital information resources, offering continual services, and integration of resources that focus on the users.

The Intelligent Information Service Model of Urban Spatial Information for u-UIS - Focused on Urban Ground and Underground Facilities (u-UIS 도시공간정보 연계통합 모델 - 지상.지하시설물을 중심으로 -)

  • Kim, Eun-Hyung;Choi, Hyun-Sang;Kim, Tae-Hoon
    • Journal of Korea Spatial Information System Society
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    • v.11 no.1
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    • pp.189-194
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    • 2009
  • With the rapid development of information and telecommunication technologies, the adoption of ubiquitous technologies is increasing for the realization of new effective u-City services. u-City is defined as a next-generation informatization city that can innovate a city's various functions, such as improving the welfare of the citizenry, ensuring safety based on systematic urban management, improving the quality of lives, and increasing convenience in city life, by merging cuttingedge information and telecommunication infrastructures and ubiquitous information services with urban space. There is therefore a need to recognize that a successful u-City implementation strategy involves developing the previous UIS into a ubiquitous technology-based UIS and integrating UIS's various urban informations with effective u-City services. In this paper, for UIS-based u-City implementation, the intelligent integration model of urban spatial information based on interoperability is proposed.

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M/G/1 Queueing System wish Vacation and Limited-1 Service Policy

  • Lee, B-L.;W. Ryu;Kim, D-U.;Park, B.U.;J-W. Chung
    • Journal of the Korean Statistical Society
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    • v.30 no.4
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    • pp.661-666
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    • 2001
  • In this paper we consider an M/G/1 queue where the server of the system has a vacation time and the service policy is limited-1. In this system, upon termination of a vacation the server returns to the queue and serves at most one message in the queue before taking another vacation. We consider two models. In the first, if the sever finds the queue empty at the end of a cacation, then the sever immediately takes another vacation. In the second model, if no message have arrived during a vacation, the sever waits for the first arrival to serve. The analysis of this system is particularly useful for a priority class polling system. We derive Laplace-Stieltjes transforms of the waiting time for both models, and compare their mean waiting times.

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Factors Influencing Acceptance of Hedonic Ubiquitous Services (헤도닉 유비쿼터스 서비스의 수용에 영향을 미치는 요인에 관한 연구)

  • Yoo, Ho-Sun;Kim, Min-Yong;Kwon, Oh-Byung
    • The Journal of Society for e-Business Studies
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    • v.17 no.1
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    • pp.1-21
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    • 2012
  • Conventional studies on technology acceptance have focused on information technology for utilitarian value and hence based on 'theory of reasoned action'. Correspondingly, the studies depend on perceived usefulness and perceived ease of use as rational decision making elements. However, in ubiquitous society, innovative technologies are applied to non-task area, as well as task-oriented area. Therefore, users are more influenced by affective factors than cognitive factors in causing their usage intention. In line with those discussions, we cannot make sure that the conventional technology acceptance model could fully explain the current u-service acceptance phenomenon. Hence, to overcome the limitations of the prior technology acceptance studies, we propose an amended TAM which includes one hedonic factor and two factors on ubiquitous computing technology : ubiquity and intelligence.

A Study on Relationship between Usage Motivation and Usage Intentions according to Consumer Innovativeness - Focusing on Digital Photo Printing Service - (소비자혁신성에 따른 이용동기와 이용의도와의 관계 연구 - 디지털사진 인화서비스를 중심으로 -)

  • Jung, Chan-Koo;Chung, Jin-Do
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.9 no.1
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    • pp.202-213
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    • 2008
  • This study set up a relational model and an assumption concerning how consumer innovativeness could affect the usage motive of digital photos and the usage intention of digital photo printing service, by utilizing the theory of Uses and Gratification(U&G) and Technology Acceptance Model(TAM) so as to cope with the changes in market environment and to construct a new business model. The results fur the study were as below First, innovativeness had a positive effect on convenience, entertaining element and sociality in the relational model of overall innovativeness and usage motive of digital photos. Second, it has been noted that innovativeness had a positive effect on the usage intention of digital photo printing service in the relational model between overall innovativeness and its usage intention. Third, it has been demonstrated that convenience, entertaining element, economic feasibility and sociality had a positive effect on its usage intention in the relational model between overall usage motive of digital photos and the usage intention of digital printing service

The research of Sensor network service analysis based on OGC (OGC 기반의 센서 네트워크 서비스 분석 연구)

  • Kim, Nam-Hoon;Ham, Jong-Wan;Jung, Hoe-Kyung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.14 no.3
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    • pp.774-780
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    • 2010
  • USN(Ubiquitous Sensor Network) is a core infrastructure that u-life use to enable the realization in the ubiquitous society through various services of area such as u-city, u-Health. Therefore, we need a research for domestic standards to establish USN technique. Currently, status of USN standards is most standard and research that it is a technology for sensor node implementation and a protocol for energy-efficient communication and interlock with existing network. But, Standard and research for sensor network and integration management of heterogeneous sensor networks for USN application and sensing data management and USN database structure definition such as application and middleware is weak level. In this paper, we researched for standard development of domestic a sensor network and the relevant standard analysis to configure SWE(Sensor Web Enablement) of OGC(Open Geospatial Consortium) for standarded plattform technology. Also we researched that it's a connection between domestic ITA(Telecommunications Technology Association) standards and SWE Standard.

Measuring the Effects of the Uniform Settlement Rate Requirement in the International Telephone Industry

  • LEE, SUIL
    • KDI Journal of Economic Policy
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    • v.42 no.1
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    • pp.57-95
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    • 2020
  • As a case study of an ex-post evaluation of regulations, in this paper I evaluate the 'uniform settlement rate requirement', a regulation that was introduced in 1986 and that was applied to the international telephone market in the U.S. for more than 20 years. In a bilateral market between the U.S. and a foreign country, each U.S. firm and its foreign partner jointly provide international telephone service in both directions, compensating each other for terminating incoming calls to their respective countries. The per-minute compensation amount for providing the termination service, referred to as the settlement rate, is determined by a bargaining process involving the two firms. In principle, each U.S. firm could have a different settlement rate for the same foreign country. In 1986, however, the Federal Communications Commission introduced the Uniform Settlement Rate Requirement (USRR), which required all U.S. firms to pay the same settlement rate to a given foreign country. The USRR significantly affected the relative bargaining positions of the U.S. and foreign firms, thereby changing negotiated settlement rates. This paper identifies two main routes through which the settlement rates are changed by the implementation of the USRR: the Competition-Induced-Incentive Effect and the Most-Favored-Nation Effect. I then empirically evaluate the USRR by estimating a bargaining model and conducting counterfactual experiments aimed at measuring the size of the two effects of the USRR. The experiments show remarkably large impacts due to the USRR. Requiring a uniform settlement rate, for instance, results in an average 32.2 percent increase in the negotiated settlement rates and an overall 13.7 percent ($3.43 billion) decrease in the total surplus in the U.S. These results provide very strong evidence against the implementation of the USRR in the 1990s and early 2000s.