• Journal of Korean Society for Quality Management
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• v.32 no.3
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• pp.68-80
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• 2004

This paper purports to uncover the underlying attributes used by customers to gauge service quality. Data was collected by administering questionnaires to 50 respondents and then analyzed by using Multidimensional Scaling methodology. The findings indicate that there are two primary dimensions to service quality. This analysis helped determine us two alternatives to naming the dimensions. Experience properties of service and Price value of the service, or Responsiveness of service provider employees and Reliability of service providers.

• Proceedings of the Korean Society for Quality Management Conference
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• 2007.04a
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• pp.279-284
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• 2007

This study develops a model which measures service standardizations focused on the process of call center service. It analyzes the relationship between service standardizations and efficiency of business as well. The model consists of two dimensions to offering service and managing customers. These two dimensions have six major elements: accessibility, customer orientation, professionalism, offering a solution, customer satisfaction management, and customer information management. Also we assumed that low customer interaction and labor-intensive of service business increase the level of service standardization.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 1998.10b
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• pp.1-9
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• 1998

In the decision of a collision avoidance action for navigators and intellignet ships, it is necessary to evaluate the degree of surrounding risks effectively. We propose the new risk evaluation technique in two dimensions using Even Risk Contour on the basis of the concept of contour line. In this paper, we introduce the algorithms ofERC and Approach Velocity(AV) and show their application for avoiding traffic collision at sea.

• Communications of the Korean Mathematical Society
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• v.25 no.1
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• pp.111-117
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• 2010

For a based, 1-connected, finite CW-complex X, we denote by $\varepsilon(X)$ the group of homotopy classes of self-homotopy equivalences of X and by $\varepsilon_#\;^{dim+r}(X)$ the subgroup of homotopy classes which induce the identity on the homotopy groups of X in dimensions $\leq$ dim X+r. In this paper, we calculate the subgroups $\varepsilon_#\;^{dim+r}(X)$ when X is a wedge of two Moore spaces determined by cyclic groups and in consecutive dimensions.

• Bulletin of the Korean Mathematical Society
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• v.52 no.5
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• pp.1445-1465
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• 2015

In this paper, the long time behavior of the convective Cahn-Hilliard equation in two dimensions is considered, semidiscrete and completely discrete spectral approximations are constructed, error estimates of optimal order that hold uniformly on the unbounded time interval $0{\leq}t<{\infty}$ are obtained.

• Bulletin of the Korean Mathematical Society
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• v.54 no.4
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• pp.1361-1371
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• 2017

In this paper, we introduce a framework of (${\alpha},{\beta}$)-flows on triangulated manifolds with two and three dimensions, which unifies several discrete curvature flows previously defined in the literature.

• Proceedings of the Korean Society for Quality Management Conference
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• 2004.04a
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• pp.639-645
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• 2004

This paper purports to uncover the underlying attributes used by customers to gauge service quality. Data was collected by administering questionnaires to 50 respondents and then analyzed by using Multidimensional Scaling methodology. The findings indicate that there are two primary dimensions to service quality. A considerable analysis helped determine two alternatives to naming the dimensions: Experience properties of service and Price value of the service, or Responsiveness of service provider employees and Reliability of service providers.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.1
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• pp.791-801
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• 2021

This study aims to test whether and to what extend national culture affects the readiness of business-to-consumer (B2C) e-commerce across the world. We regress two sets of data at national level: (1) the ratings of two main dimensions of Hofstede's national culture framework, uncertainty avoidance and individualism, and (2) UTCTAD B2C e-commerce index value. A sample of 83 countries was tested in this study. Several control variables at national level are included in our regression model. We find that these two cultural dimensions have an effect on the readiness of B2C e-commerce in various ways. We find that countries with high individualism score have high index value of B2C e-commerce development. We discuss the implications of these findings for B2C e-commerce developing strategies. We then call for designing relative policies with full consideration on national culture to promote the development of B2C e-commerce. In addition, we identify the limitations of the study and propose recommendations for future research. This study is the first one to use UNCTAD data on B2C e-commerce to explore the relationships between two dimensions of Hofstede's national culture and the readiness of B2C e-commerce and adds to the knowledge of literature in this research field.

• Korean Management Science Review
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• v.27 no.2
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• pp.97-108
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• 2010

Previous studies have shown that country image affects consumers' valuation of products. Based on a literature review this paper identifies five dimensions (economic, political, relational, people and cultural image) and purifies them with Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA). The data was gathered by using a structured questionnaire from 252 Korean consumers. Among the five dimensions of country image, this paper derives the three factors of country image for four countries (The United States, Japan, Australia, and China) - economic, relational, and cultural image. Then it examines the impacts of the three dimensions of country image on consumers' purchase intention of two industry types : industrial products vs. agricultural products. The result shows there is no difference between both of the two types in the impacts of country image on purchase intention. This implies that for managing the country image it not necessary to develop a communication strategy which is differentiated by industry types.

• Journal of the Korean housing association
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• v.11 no.3
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• pp.109-124
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• 2000

The major purpose of this study was to assess the physical living environment of two dementia care facilities to provide the guidelines and/or basic data for planning the facility. The instrument used in this study was a 17 page-checklist including 10 dimensions with 183 specific items developed by the researcher. The results of the study revealed that the overall mean score for 10 dimensions was 1.13(JK facility: 1.16 and BL facility: 1.10) explaining a little higher than average level in physical features. Among 10 dimensions, toilet & bathroom arrangements showed the highest mean assessment score(1.28), while common area showed the lowest mean score(0.8). The general conclusions and implications were made based on the results of the assessment.