• 제목/요약/키워드: tourism performance

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Macro and Non-macro Determinants of Korean Tourism Stock Performance: A Quantile Regression Approach

  • JEON, Ji-Hong
    • The Journal of Asian Finance, Economics and Business
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    • 제7권3호
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    • pp.149-156
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    • 2020
  • The study aims to investigate a close relation between macro and non-macro variables on stock performance of tourism companies in Korea. The sample used in this study includes monthly data from January 2001 to December 2018. The stock price index of the tourism companies as a dependent variable are obtained from Sejoong, HanaTour, and RedcapTour as three leading Korean tourism companies that have been listed on the Korea Stock Exchange. This study assesses the tourism stock performance using the quantile regression approach. This study also investigates whether global crisis events as the Iraq War and the global financial crisis as non-macro variables have a significant effect on the stock performance of tourism companies in Korea. The results show that the oil prices, exchange rate and industrial production have negative coefficients on stock prices of tourism companies, while the effects of tourist expenditure and consumer price index are positive and significant. We estimate the result of quantile regression that non-macro determinants have statistically a significant and negative effect on tourism stock performance because the global crisis could threaten traveler's safety and economy. Overall, empirical results suggest that the effects of macro and non-macro variables are statistically asymmetric and highly related to tourism stock performance.

농촌관광 사업자의 경영성과에 영향을 미치는 요인 (Factors Affecting Business Performance of Rural Tourism Operators)

  • 김경희;황대용
    • 농촌지도와개발
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    • 제27권2호
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    • pp.65-74
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    • 2020
  • The study aims to identify the factors affecting business performance of rural tourism operators. For this study, 1,004 questionnaires were collected by field survey of rural tourism operators. The linear multiple regression analysis were used to identify factors affecting performance of rural tourism business. The result indicate that the factors influencing the sales of rural tourism business were in order of owning sales facilities, perception of multi-functional value of agriculture and rural, group promotion, number of rooms, and gender. In the case of gender, it was found that females had a high probability of positively affecting sales. The factors influencing the satisfaction of the rural tourism business were in the order of management strategy, number of days of operation, perception of multi-functional value of agriculture and rural, and business career. In the case of management strategy, it was found that the differentiation strategy have a positively affecting the satisfaction of the rural tourism business. As for the business career, the shorter the career, the higher the probability of positively affecting the satisfaction of the rural tourism business. The results of this study would be useful for establishing strategies to improve the management performance of the rural tourism business.

관광산업에서 혁신성, 기술자원, 시장지향성이 개인의 업무성과에 미치는 영향 : 정보기술사용의 매개적 역할 (The Effect of Innovativeness, Technology Resources, and Market Orientation on Individual Task Performance : Mediating Role of Information Technology Use)

  • 구철모;이창석;정남호
    • Journal of Information Technology Applications and Management
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    • 제21권2호
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    • pp.99-126
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    • 2014
  • Tourism industry increasingly rely on information technology (IT) to improve the task performance. Many studies suggested that the evidence of IT showed not only task performance improvement but also organizational performance. Drawing from the resource-based view, technology and task fitness, and marketing orientation theories, this study proposes that IT use influences directly the task performance and proved the effectiveness of IT in the organizations of tourism industry. Further, the innovativeness, resources, and marketing orientation are identified as main determinants of IT use. The use of IT can serve as a catalyst in improving task performance for organizations in tourism industry. Based on data collected from surveying people who work in the tourism industry, the present study shed light on these issues. The findings provide a new perspective of IT effectiveness in the tourism industry. Then, we discussed the theoretical and practical implications.

BSC에 의한 농촌마을 그린투어리즘 성과지표 개발에 관한 연구 (A Study on the Development of Green-tourism Performance Indicators by Using BSC on Rural Village)

  • 엄대호;김대식;김태철;김은순
    • 농촌계획
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    • 제12권3호
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    • pp.43-55
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    • 2006
  • Recently, increases of leisure activities and 5-day workweek system enforce government employ rural tourism policy and projects. Operating projects are Green Rural Experience Village, Rural Tradition Theme Village, etc. In this study under investigation of Green Rural Experience Village site, Green-Tourism performance indicators were developed. Green-Tourism performance indicators of rural village were developed by BSC(balanced scorecard) and AHP(Analytic hierarchy process). Four perspective of BSC are divided into financial perspective, customer, internal-business process, and teaming and growth perspectives. To develop green-tourism performance indicators of rural village, low perspectives of BSC are converted into investment effect, visitor, internal process, and village inhabitants perspectives. By these perspectives, green-tourism performance indicators of rural village were developed. Weighting values on importance were calculated by AHP. Performance indicators developed in this study applied in 12 villages. With the result, generally well-known villages gained high score, and in accord with survey content.

Factors Influencing Balanced Scorecard Application in Evaluating the Performance of Tourist Firms

  • TRUONG, Duc Dinh;NGUYEN, Hoan;DUONG, Thi Quynh Lien
    • The Journal of Asian Finance, Economics and Business
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    • 제7권5호
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    • pp.217-224
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    • 2020
  • This study investigates the impact levels of determinants on the Balanced Scorecard application in evaluating the performance of tourism firms in Hanoi. The tourism industry not only promotes economic development, but also contributes to expanding cultural exchanges and improving people's knowledge. However, Vietnam's tourism industry is under fierce competitive pressure, with the participation of foreign enterprises, with large amount of capital, high professionalism and wide network. The rivalry is happening aggressively on many aspects such as products and human resources. Therefore, tourism firms are in urgent needs of having effective methods to evaluate its performance in order to improve business and development efficiency. This study uses data of tourism firms in Hanoi during 2018-2019. The data used for analysis and regression consists of 135 observations. We use Cronbach's Alpha, EFA and regression model to learn the effect of different variables on the Balanced scorecard application in evaluating the performance. The results show that two determinants, including internal factors of tourism firms (IF) and external factors of tourism firms (EF) had positive relationships with the Balanced scorecard application in evaluating the performance. Based on the findings, recommendations are given for improving the Balanced scorecard application in evaluating the performance of tourism firms in Hanoi.

Relationship between the Management Accounting Information Usage, Market Orientation and Performance: Evidence from Vietnamese Tourism Firms

  • DO, Trang Huyen;LE, Huyen Mong;LUONG, Diem Thuy Thi;TRAN, Quanh Thi
    • The Journal of Asian Finance, Economics and Business
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    • 제7권10호
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    • pp.707-716
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    • 2020
  • The study investigates the relationship between broad-scope management accounting information usage, market orientation, and the firm performance. This study employs a survey data of 149 top-level and mid-level managers working in Vietnamese tourism enterprises. To analyze research data, we employ SmartPLS 3 software. The analytical process include measurement model evaluation (evaluate the scale's validity and reliability) and structural model evaluation (test research hypotheses). The results reveal that broad-scope management accounting information usage has a positive direct effect on market orientation dimensions (include information generation, information dissemination, and responsiveness). Then, market orientation dimensions also have positive direct effects on the performance of Vietnamese tourism firms, excluding information dissemination. Moreover, this study also reveals that the market orientation dimensions mediate the relationship between broad-scope management accounting information usage and firm performance. The findings of this study suggest that tourism firms should pay more attention to the use of management accounting information in decision-making. With the increasingly fierce competition of the tourism firms today, capturing and meeting the needs of the market is a prerequisite to help firms enhance their competitiveness and improve their performance. To do that, Vietnamese tourism firms need to consider pursuing market orientation and enhancing broad-scope management accounting information usage.

미국(美國) Black Hills 지역(地域)의 관광영향(觀光影響)에 대한 주민태도(住民態度)와 중요도(重要度) - 성취도(成就度) 평가(評家) (Residents' Attitudes and Importance-Performance Evaluation toward the Impacts of Tourism in the Black Hills, USA)

  • 송형섭
    • 한국산림과학회지
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    • 제87권2호
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    • pp.179-187
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    • 1998
  • 본 연구는 미국 South Dakota주 Black Hi11s 지역의 관광 영향에 대한 지역 주민 태도와 관리 정보를 얻고자 실시되었다. 관광 영향에 대한 지역 주민 태도를 평가하기 위하여 중요도-성취도 분석방법이 이용되었다. 총 184매의 응답 자료가 연구에 이용되었다. 회수율은 340 중 184매로 54%였다. 대부분의 응답자들은 관광의 지역 경제 영향에 대하여는 높은 긍정적 태도를 갖고 있었으며, 관광의 환경 영향에 대해서는 뚜렷한 부정적 태도는 보이지 않았다. 관광 영향의 23개 인자 중 거주 기간, 소득과 같은 응답자들의 사회 경제적 특성에 따른 유의적 차이가 일부 발견되었다. 중요도-성취도 평가 결과 유용한 장래 관리의사 정보가 제시되었다.

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지역 관광자원을 연계한 네트워크형 농촌관광상품 참가자의 중요도-수행도 분석 - 전남 담양군 네트워크형 농촌관광상품을 중심으로 - (A Study on the participant's perception of importance and performance in rural tourism network products with local tourism resources - focused on the rural tourism network products of Damyang Gun -)

  • 이희창;김선희
    • 농촌계획
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    • 제24권1호
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    • pp.11-19
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    • 2018
  • The purpose of this study was to analyze the participant's perception of importance and performance of rural tourism network products that are linked with local resources, and propose the implications on the development direction of such products. The focus is on helping rural tourism network products acquire competencies that will help them evolve their business and differentiate themselves. To reach these objectives, a survey was designed through theoretical research on the motive of rural tourism and on agritourism networks. The survey was carried out on visitors to rural communities that produce rural tourism network products from November, 2015, to January, 2016 using 165 copies of a questionnaire after distributing 175 copies. The first quadrant continue and sustain', an area of high importance and high performance, included trial program components, stress reduction, getting away from daily routines, gaining new experiences, comfort, experiencing rural culture, travel expenses, and making memories with family. The second quadrant 'requires intensive improvement', an area of high importance but low performance, included having diverse trial programs, refreshment, experiencing agriculture, and education of children. Therefore, continuous interest is required for the area of 'maintenance' just as it is for activating educational farms in rural communities and a more fundamental improvement in the operation should be made for the area of 'intensive management'.

Developing Strategy for Heritage Tourism Supply Chain Quality Management

  • SUMANTRI, Yeni
    • The Journal of Asian Finance, Economics and Business
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    • 제7권10호
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    • pp.423-432
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    • 2020
  • Increasing the tourism sector has a positive impact on a country. The Indonesian government has targeted to increase the number of tourists from year to year including the heritage tourism sector. However, the number of the heritage tourism sector increases slowly. To overcome this problem, this research is aimed to investigate the services performed by managements of that sector; the barrier and driver factors of heritage tourism supply chain quality management; and to identify strategies that can be implemented to improve the sector. This study used SERVQUAL method to analyze service performance of the sector. Furthermore, an in-depth interview was conducted to achieve completed objectives. The data obtained from questionnaires and interviews in several heritage tourism areas located in East Java Province of Indonesia. The results show that all SERVQUAL dimensions stay on the adequate value range. Visitors argue that the heritage tourism sector in East Java has interesting locations, collections and circumstances. However, the sector has several weaknesses compared to other tourism sectors. The strategy that can be done to improve the performance of this sector are to perform the area as an event venue, additional visiting hours, integration with other types of tourism sectors, making websites as a means of promotion.

관광경찰 역할에 대한 역할모호성·역할갈등과 업무만족, 업무수행도와의 관계 (Relationship between a Role Ambiguity·Conflict and Job Satisfaction, Job Performance on Role of Tourism Police Officers)

  • 김상운;조승아
    • 한국콘텐츠학회논문지
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    • 제15권1호
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    • pp.132-139
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    • 2015
  • 우리나라를 방문한 외국인 관광객의 안전 및 치안을 위해 2013년 10월 16일 서울 관광경찰대가 출범하였다. 관광경찰의 주요역할은 관광지내 범죄예방 순찰 및 기초질서 유지, 외국인 관광객 대상 불법행위 단속 및 수사와 문화체육관광부 지방자치단체 등 관련 기관과 협조하여 음식점 숙박업소 택시 등 관광관련 영업의 부당요금 단속, 관광 관련 업계 및 종사자에 대한 행정지도 및 단속 등으로 규정되어 있다. 그런데 관광경찰의 역할을 살펴보면, 일반 경찰과 역할이 중첩되고, 문화체육관광부 지방자치단체 등 타 기관과의 업무협력을 요하는 부분이 많아 일반 경찰과 관광경찰 사이에는 역할모호성 및 역할갈등이 일어날 소지가 크다. 따라서 본 연구는 관광경찰의 역할에 대한 일반경찰과 관광경찰의 역할 모호성 역할갈등이 업무만족 및 업무수행도에 대한 인식차이와 영향관계를 실증적으로 규명함으로써 관광경찰제도의 발전에 기여고자 한다.