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LCSI(Library Customer Satisfaction Index) Lite 공공도서관용의 개발 (Developing LCSI(Library Customer Satisfaction Index) Lite for Public Library)

  • 오동근
    • 한국문헌정보학회지
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    • 제47권4호
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    • pp.335-361
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    • 2013
  • 이 연구는 도서관의 서비스품질과 고객만족도에 대한 연구성과를 바탕으로 현장에서 용이하게 활용할 수 있는 간략모델을 개발하기 위한 첫 번째 작업으로, 공공도서관 고객만족도지수 간략판인 LCSI(Library Customer Satisfaction Index) Lite를 개발하여 제시하였다. 20명의 전문가에 대한 설문과 800명 이상의 공공도서관 이용자를 대상으로 한 설문조사결과를 분석하여, 도서관서비스품질을 측정하기 위한 8항목(직원차원 2항목, 자원 및 서비스 차원 4항목, 시설 및 환경 2항목), 도서관고객만족도를 측정하기 위한 3항목, 도서관고객충성도를 측정하기 위한 2항목 등 총 15개 설문항목을 제시하고, 도서관서비스품질 차원 50%, 도서관고객만족도 차원 40%, 도서관고객충성도 차원 10%의 가중치를 부여한 값으로 이를 산정할 수 있도록 하였다. 각 척도들에 대해 전문가와 실무자를 대상으로 한 델파이식 조사법을 활용하여 계층적 분석 방식(AHP: analytic hierarchy process)의 설문지를 사용하여 각 차원별 중요도에 대한 가중치 및 각 차원별 핵심구성요소의 상대적 가중치를 산출해내고, 이용자에 대한 설문조사를 통해 입수한 통계데이터를 분석하여 LCSI의 구조방정식 모형을 검증하였다.

Comparative Study for the Efficacy of Small Bore Catheter in the Patients with Iatrogenic Pneumothorax

  • Noh, Tae-Ook;Ryu, Kyoung-Min
    • Journal of Chest Surgery
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    • 제44권6호
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    • pp.418-422
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    • 2011
  • Background: It has recently become most general to use the small bore catheter to perform closed thoracostomy in treating iatrogenic pneumothorax. This study was performed for analysis of the efficacy of treatment methods by using small bore catheter such as 7 F (French) central venous catheter, 10 F trocar catheter, 12 F pigtail catheter and for analysis of the appropriateness of each procedure. Materials and Methods: From March 2007 to February 2010, Retrospective review of 105 patients with iatrogenic pneumothorax, who underwent closed thoracostomy by using small bore catheter, was performed. We analyzed the total success rate for all procedures as well as the individual success rate for each procedure, and analyzed the cause of failure, additional treatment method for failure, influential factors of treatment outcome, and complications. Results: The most common causes of iatrogenic pneumothorax were presented as percutaneous needle aspiration(PCNA) in 48 cases (45.7%), and central venous catheterization in 26 cases (24.8%). The mean interval to thoracostomy after the procedure was measured as 5.2 hours (1~34 hours). Total success rate of thoracostomy was 78.1%. The success rate was not significantly difference by tube type, with 7 F central venous catheter as 80%, 10 F trocar catheter as 81.6%, and 12 F pigtail catheter as 71%. Twenty one out of 23 patients that had failed with small bore catheter treatment added large bore conventional thoracostomy, and another 2 patients received surgery. The causes for treatment failure were presented as continuous air leakage in 12 cases (52.2%) and tube malfunction in 7 cases (30%). The causes for failure did not present significant differences by tube type. Statistically significant factors affecting treatment performance were not discovered. Conclusion: Closed thoracostomy with small bore catheter proved to be effective for iatrogenic pneumothorax. The success rate was not difference for each type. However, it is important to select the appropriate catheter by considering the patient status, pneumothorax aspect, and medical personnel in the cardiothoracic surgery department of the relevant hospital.

기초지방자치단체 보건의료 지출수준의 결정요인 (Factors of Health Care Expenditure of Local Government)

  • 박삼영;장민영;박선희;나백주;김은영;김순영
    • 보건행정학회지
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    • 제23권1호
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    • pp.59-65
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    • 2013
  • Background: The purpose of this study was to analyze the related factors which decide the percentage of health care expenditure of the total fiscal expenditure of local governments and to provide the basic data to contribute for the efficient allotment of healthcare budget. Methods: This study was conducted by the percentage of health care expenditure for 3 years by classifying a total of 230 local governments into the metropolitan cities (gu, 69), the counties (si, 75), and the boroughs (gun, 86) all over the country. With the collected data, the general characteristics of independent variables and the dependent variable were analysed using SPSS ver. 18.0, The correlation analysis and multivariate regression analysis were conducted for the characteristics of variables according to regions by year. Results: In correlation between health care expenditure by year and other variables, there was a significant positive correlation with unemployment rate, metropolitan cities (gu) and other regions, the percentage of health center personnel, health care expenditure in last year as a independent factors. On the other hand there was no correlation with social assistance recipients and the percentage of aging population, financial self-reliance, industrialization rate, suicide rate, cardiac disease mortality, cerebrovascular mortality on health care expenditure. Conclusion: The study clearly shows that health care expenditure of local governance was not correlated with health care need factors comparing social welfare expenditure.

Development of Fruit Harvest Basket and Assessment of its Effectiveness

  • Lim, Cheol Min;Chae, Hye Seon;Seo, Min Tae;Lee, Kyung Suk;Kim, Hyo Cher;Kim, Kyung Ran;Kim, Sung Woo
    • 대한인간공학회지
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    • 제33권5호
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    • pp.313-321
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    • 2014
  • Objective: The purpose of this study is to develop products that prevent muscular skeletal disease of farm workers, which would bring improvement for an efficient harvesting work. Background: A pretest for product development and a survey research was carried out to inspect the problems of current harvesting work procedure. The product was developed and assessed based on ideas to supplement and improve these weak points. Method: A total of twenty men were recruited to evaluate the effects of harvest baskets on the upper-limb muscle activity, working hours. For the usability evaluation, electromyogram and working hours of previous working method (disuse of harvest basket, one-hand carriage of the basket) and new working method with the usage of newly-developed harvest basket was examined. The whole anterior deltoid, biceps brachii and erector spinae on both sides, which make a total of six muscle parts, were used for this experiment. The results were analyzed using ANOVA with muscle activity (%MVC) of each three forms of work and required work time from SPSS 18.0. Results: According to the test result, all muscles did not demonstrate any statistically significant difference, with an exception of the backbone erector (right). The muscle activity of backbone erector (right) in the work method that uses the harvest basket developed in this study was detected to be approximately 23% less than that of the previous working method. Moreover, compared to the previous working method, the required work time decreased to a statistically significant degree. Conclusion: As such, the decrease in the amount of waist muscle usage at harvesting work would enable the prevention of muscular skeletal disease and stabilization of lumbar spine. Application: Which in turn would increase the effectiveness and reduce personnel expense (labor costs) while enhancing productivity with a decreased working hours.

Survival of Cholangiocarcinoma Patients in Northeastern Thailand after Supportive Treatment

  • Thunyaharn, Nut;Promthet, Supannee;Wiangnon, Surapon;Suwanrungruang, Krittika;Kamsa-ard, Supot
    • Asian Pacific Journal of Cancer Prevention
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    • 제14권11호
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    • pp.7029-7032
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    • 2013
  • Background: Cholangiocarcinoma (CCA) is a very common cancer in Northeastern Thailand. Most CCA patients see a physician at a late stage when curative surgery is not possible. After diagnosis, they generally are treated by partial surgery/percutaneous drainage, chemotherapy and supportive treatment. Objective: This study aimed to assess the survival rates of CCA patients after supportive treatment. Methods: A retrospective cohort design was applied in this study. Data for 746 CCA patients were extracted from the hospital-based cancer registry of Srinagarind Hospital, Khon Kaen University. The patients were diagnosed (at least by ultrasonography) between 1 January, 2009 and 31 December, 2009 and then followed up for current status until 30 June, 2011. The cumulative survival rate was calculated by the Kaplan-Meier method, and independent prognostic factors were investigated using Cox regression. Results: The total follow-up time was 5,878 person-months, and the total number of deaths was 637. The mortality rate was therefore 10.8 per 100 person-year (95%CI : 10.1-11.7). The cumulative 3, 6, 9, 12 and 24 month survival rates were 59%, 39%, 31%, 24% and 14%, respectively. The median survival time after supportive treatment was 4 months. After adjusting for gender, age, stage, distant metastasis, histological grading and treatment, stage was a significant predictor of survival of CCA patients. Those in stage III and stage IV had a 6.78 fold higher mortality than the stage I and stage II cases (95% CI : 1.6-28.7). Conclusion: It is very important to encourage patients to see health personnel at an early stage.

Biomonitoring of Metal Exposure During Additive Manufacturing (3D Printing)

  • Ljunggren, Stefan A.;Karlsson, Helen;Stahlbom, Bengt;Krapi, Blerim;Fornander, Louise;Karlsson, Lovisa E.;Bergstrom, Bernt;Nordenberg, Eva;Ervik, Torunn K.;Graff, Pal
    • Safety and Health at Work
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    • 제10권4호
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    • pp.518-526
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    • 2019
  • Background: Additive manufacturing (AM) is a rapidly expanding new technology involving challenges to occupational health. Here, metal exposure in an AM facility with large-scale metallic component production was investigated during two consecutive years with preventive actions in between. Methods: Gravimetric analyzes measured airborne particle concentrations, and filters were analyzed for metal content. In addition, concentrations of airborne particles <300 nm were investigated. Particles from recycled powder were characterized. Biomonitoring of urine and dermal contamination among AM operators, office personnel, and welders was performed. Results: Total and inhalable dust levels were almost all below occupational exposure limits, but inductively coupled plasma mass spectrometry showed that AM operators had a significant increase in cobalt exposure compared with welders. Airborne particle concentrations (<300 nm) showed transient peaks in the AM facility but were lower than those of the welding facility. Particle characterization of recycled powder showed fragmentation and condensates enriched in volatile metals. Biomonitoring showed a nonsignificant increase in the level of metals in urine in AM operators. Dermal cobalt and a trend for increasing urine metals during Workweek Year 1, but not in Year 2, indicated reduced exposure after preventive actions. Conclusion: Gravimetric analyses showed low total and inhalable dust exposure in AM operators. However, transient emission of smaller particles constitutes exposure risks. Preventive actions implemented by the company reduced the workers' metal exposure despite unchanged emissions of particles, indicating a need for careful design and regulation of the AM environments. It also emphasizes the need for relevant exposure markers and biomonitoring of health risks.

시각장애 연구자의 학술정보 획득 및 활용 경험에 관한 질적 연구 (A Qualitative Study on the Experience of Visually Impaired Researchers in the Acquisition and Use of Scholarly Contents)

  • 박성의;심원식
    • 한국도서관정보학회지
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    • 제48권1호
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    • pp.161-189
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    • 2017
  • 이 연구는 시각장애 연구자의 학술정보 획득 및 활용에 대한 경험을 시각장애 연구자의 관점에서 기술하고, 그 경험의 내재된 본질을 탐색해 보는데 목적이 있다. 이를 위해 시각장애 연구자 12명을 심층 면담하고 Colaizzi의 현상학적 연구방법으로 분석하였다. 107개의 의미 있는 진술과 이를 통해 구성된 의미에서 44개의 주제, 12개의 주제묶음을 확인하여 구분한 결과, 총 4개의 범주가 최종적으로 도출되었다. '학술정보 확보 및 활용' 범주는 학술정보 제공 사이트의 웹 접근성 및 원문 접근성 수준이 낮아 시각장애 연구자들이 자료 검색-확보-활용과정에서 겪는 어려움을 보여준다. '인식 및 감정의 변화' 범주는 시간의 흐름에 따른 시각장애 연구자의 인식 및 감정을, '지원인력과의 관계' 범주는 지원인력 확보의 어려움, 지원인력의 역량 문제, 지원인력 관리와 관련하여 시각장애 연구자가 겪는 고충을 보여준다. '개선요구사항 범주'는 연구 참여자들이 학술정보 획득 및 활용과 관련하여 개선되기를 희망하는 내용이 무엇인지를 기술하고 있다.

신장이식 환자의 교육요구와 간호사가 지각하는 교육의 중요성 비교 (A Study on the Educational Needs of the Kidney Transplant Patients and Educational Importance perceived by Their Nurses)

  • 안재현
    • 성인간호학회지
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    • 제12권4호
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    • pp.678-689
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    • 2000
  • The purpose of this study was to explore the educational needs of kidney transplant patients and educational importance perceived by their nurses to develop a rehabilitational and educational program. Data were collected from January 29, 1999 to July 30, 1999 with interviews using a structured questionnaire. The subjects for this study were 173, of whom 107 were patients who had had a kidney transplant and had visited the out-patient department and 66 were transplant ward nurses who were taking care of the kidney transplant patients at six general hospitals located in Seoul. The questionnaire used for this study was developed by the investigator through a literature review and collected and modified by 11 professional personnel and 3 kidney transplant patients. The data were analyzed using the SAS program for numbers, percentiles, mean, standard deviation, t-test, ANOVA, and $Scheff{\acute{e}}$ test. The results were as follows; 1) In the patient group, the total mean score for educational needs was 154.61 and the item mean score was 3.96. In the nurses group, the total mean score for perceived educational importance was 166.26 and the item mean score was 4.26. In the nurses group, perceived educational needs were scored higher than by the patient group. With regard to domains, both patient and nurses group had the highest educational needs and perceived educational importance in the domain of physical condition and the top five items in the educational needs and perceived educational importance were also in the domain of physical condition. 2) In the patient group, women and the divorce/bereavement group had higher educational needs in the domain of nutritional management, those who had been admitted longer than 4 weeks from their kidney transplant time had higher educational needs in the domains of physical condition and those who were less than 4 years from their transplant had higher educational needs in the domain of follow-up care. In the nurses group, those who were married had higher perceived educational importance in the domain of physical condition.

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신장이식 환자와 가족의 퇴원후 교육요구 (A Study on the Educational Needs of Patients with Kidney Transplants and their Family Members after Discharge from Hospital)

  • 안재현;김남초
    • 대한간호학회지
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    • 제29권6호
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    • pp.1324-1335
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    • 1999
  • The purpose of this study was to explore the educational needs of patients with, kidney transplants and their family members to develop a rehabilitational and educational program. Data were collected from January 29, 1999 to April 20, 1999 with interviews using a structured questionnaire. There were 184 subjects in this study. of them, 107 were patients who had kidney transplants and had visited at the out-patient department of three general hospitals located in Seoul and 77 were family members. The questionnaire used for this study was developed by the investigator through a literature review and from data collected from 11 professional personnel and three kidney transplant patients and their families. The data were analyzed using the SAS program with t-test, ANOVA, Scheff test, Pearson correlation coefficient. The results are as follows; 1) In the patient group, total mean score for educational needs was 154.61 and the item mean score was 3.96. For the family group, total mean score for educational needs was 168.84 and the item mean score was 4.15. So in the family group, educational needs were scored higher than by the patient group. With regard to domains, both patient and family groups had as the highest educational needs, the domain of physical health and the top ten items in the educational needs were also in the domain of physical health. 2) In the patient group, women and the divorce/ bereavement group had higher educational needs in the domain of nutritional management, those who had been admitted longer than four weeks from their kidney transplant had higher educational needs in the domain of physical health and those who were less than 4 years from their transplant had higher educational needs in the domain of follow-up care. In the family group, those who were Catholics and had high school education had higher educational needs in the domain of nutritional management. 3) In the patient group, academic background was positively correlated(r=.208, p=.031) to educational needs.

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워크샘플링(Work Sampling)에 의한 병원급식의 작업측정 사례연구 (A Case Study on the Work Measurement of Hospital Foodservice by the Work Sampling Methodology)

  • 차진아
    • Journal of Nutrition and Health
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    • 제24권6호
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    • pp.547-559
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    • 1991
  • The purposes of this study were to : a)determine the percentage of labor activities expen-ded in various work functionsof hospital foodservice b)estimate the labor time utilized in each work functions c)investigate the overall work patterns of hospital foodservice and d)provide the basic data for effective labor control This study was conducted in two hospitals with 1300 and 1200 ed capacities and every employees of the dietary department were included in 10days work measurement. Work sampling methodology developed by Donaldson and Ostenso was modified and used for observing overall activities of hospital dietary department. Consistency of data and observa-tion period were verified by 3$\delta$ control chart and control chart. Observed data were satisfied with confidence level of 95% and confidence interval of $\pm$0.05, The results of this study were as follows: 1) The direct work function indirect work function and delay were 74.8%, 9.2%, 16.0% respectively with A hospital and 82.2% 7.2%, 10.6% respectively with B hospital 2) The productivity indices of direct work indirect work and delay were 9.05 min/meal 1.12 min/meal 1.94 min/meal respectively and total 12.11 minutes were utilized per meal served in A hospital and 10.72 min/meal 0.94 min/meal 1.38 min/meal respectively and total 13.04 minutes were utilized per meal served in B hospital 3) Full time equivalent(FTE) utilized in daily work of irect work indirect work and delay were 62.24 men 7.69 men 13.35 men respectively in A hospital and 64.09 men 5.63 men 8.22 men respectively in B hospital. 4) The contents of work activities of each employee group showed that delay time of the service personnel group was more than any other employee groups in both A hospital and B hospital 5) Examination of daily work schedule by time intervals showed that transportation work function was carried out all day so it is necessary to improve this work.

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