• Proceedings of the Korean Institute of Interior Design Conference
• /
• 2005.05a
• /
• pp.40-45
• /
• 2005

The lounge space in the fashion shopping mall such as footpath and resting place is attained not only a routine life for a pedestrian ,but also a simple meeting for association and amusement. In comparison with the current advancement of a shopping mall, however the lounge-a resting place for customers who make a visit for shopping and need for resting has changed into being commercial and non commercial -real meaning for resting space has disappeared. Consequently, the purpose of a research is to investigate on the actual condition for noncommercial resting spaces in the shopping mall and to suggest a reform measure through an analysis on the satisfaction percept of users in accordance with the result.

• Journal of Agricultural Extension & Community Development
• /
• v.29 no.4
• /
• pp.191-201
• /
• 2022

This study aims to segment the rural tourists markets according to benefits sought after the COVID-19 outbreak. Data were collected from 284 usable visits in 20 rural tourism village. Results show that it was classified into three clusters from factor-cluster analysis, The first cluster was 'negative participation type', and the overall pursuing benefit factor was low. The second cluster was 'complex pursuit type', and all the pursuing benefit factors were higher than the average. The third cluster was 'experience-seeking type', and the benefits of pursuing rural experiences, special experiences, and intimacy were high. Each cluster showed differences in educational background, age, residential area, type of visit, awareness, satisfaction, and behavioral intention of rural tourism villages.

• Culinary science and hospitality research
• /
• v.11 no.1
• /
• pp.70-86
• /
• 2005

This study is a research on eating-out customer's behavior of inquiring information through the supporting research on the searching information behavior of the customers who visit family restaurants. The result was deduced that the types of eating-out customer's behavior of searching information were different to age, sex, education, incomes, etc., based on demographic analysis. In addition, this study investigated the satisfaction with information and the information types of eating-out customers with verification.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2006.04a
• /
• pp.95-99
• /
• 2006

Resulting from a development of Korea's film industry, the number of the audience who visits a movie theater is increasing. so, interest in indoor service which is provided in the movie theater is also increasing, and there are needs for raising a movie theater's competitive power and an endeavor to offer a higher standard of service to customer. thus, this study will define service quality factor of a movie theater and provide ways of improving service quality by analyzing the effect of service quality on customer satisfaction and re-visit intention.

• The Journal of Internal Korean Medicine
• /
• v.38 no.3
• /
• pp.336-352
• /
• 2017

Objective: This study investigated the perception, utilization, and satisfaction (in the general population), of the common cold treatment at the Korean Medical Clinic, to provide basic information for the development of Korean medicine clinical practice guidelines for the common cold. Method: A questionnaire was developed that consisted of questions about the general perception, utilization status, degree of satisfaction, willingness to use, and the improvement of the common cold treatment at the Korean Medical Clinic. An online survey was conducted using this questionnaire. Results: Three-hundred subjects responded to the survey. The results of the analysis were as follows. 1. 73.7% of the subjects recognized the common cold treatment at the Korean Medical Clinic. 2. 72% of the subjects had a positive perception of Korean medicine for common cold treatment. The major reason for the positive perception was the expectation about improving immunity and preventing recurrence. 3. Only 20% of the subjects had visited the Korean Medical Clinic for common cold treatment. The expensive cost was the major reason for not visiting the Korean Medical Clinic for common cold treatment. 4. The ratio of subjects who were willing to visit the Korean Medical Clinic for common cold treatment was 70%. 5. The expansion of health insurance coverage (67.7%), the activation of public relations (54.7%), and the development of a new herb medicine preparation that was easy to take (43.3%) were found to be necessary for improving the Korean medical service for common cold treatment. Conclusion: In spite of high recognition and positive perception, actual utilization of common cold treatment at the Korean Medical Clinic was relatively low. Multifaceted efforts are necessary to enhance the competitiveness of Korean medical service for treatment of the common cold.

• Journal of the Korean Society of Fashion and Beauty
• /
• v.3 no.3 s.3
• /
• pp.11-23
• /
• 2005

This never-ending changes and everlasting challenges under the industrial circumstances induce us to compete against survival or selection. We accordingly need to take steps in order to survive excessive competitions by the various differentiated strategies in Beauty and Cosmetology markets. The purpose of this study aims for making the best use of this actual proof which enables the effective customer management and managerial things of beauty shop through theoretical contemplation in all aspects of managerial beauty shop and the reason why the customers give the second visit(revisit) or choosing the shop again(coming again) by demographic characteristics. The method of this study was surveying 200 re-visited customers at the same beauty shop in GwangJu Metropolitan city for a whole year by questionnaire regarding the correlation between revisiting of the same beauty shop and demographic characteristics. After surveying, we coded these questionnaires finding out its distribution(range) by SPSS statistical package with Frequency Analysis in response to demographic characteristics and also performed ANOVA and Regression. In brief, there is big difference between men and women which explains the second visiting(revisit) originates in technical fact; hair protection. Most women have paid great attention to their hair protection while men mostly have ignored. However, men attached themselves to the hairdressers' appearances and the distance from their house to the beauty shop which did not mean a lot to women. Beside s, there were many differentiation in accordance with marital status, age, education and their business. With this study, we easily generalize the fact that customers revisit a beauty shop not because of beauty shop facilities but because of human interests.?Beautician's service has certain specialties which show the interaction between customer and beautician in the field. Now we can come to this conclusion that we need to endeavor to develop the service spirit and employees' welfare. Their attitudes towards job satisfaction go well with customer ' s satisfaction in this way.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2006.11a
• /
• pp.302-306
• /
• 2006

According to increasing spare time by executing a five-day work and concern to multiplex by developing Korean movie industry, it is required an expedient that can not only strengthen the competitiveness but also serve higher level service to custom. thus, this study will provide ways of improving service quality by analyzing the effect of service quality of multiplex on customer satisfaction and re-visit intention.

• Convergence Security Journal
• /
• v.16 no.1
• /
• pp.49-58
• /
• 2016

This study is to suggest that the Effects of job satisfaction and Organizational Commitment on the Level of Organizational Learning for the Private Security Guards. in Seoul and in the sales launch of the eight companies selected by the wireless, Companies under the cooperation of managers throughout the visit and the subjects of this study was good enough for the purpose described by the following stratified cluster random sampling 2009 September to 10 October to call a total of 320 questionnaires distributed 51 copies unfaithful 259 copies were used except for analysis. I used SPSSWIN 21.0 and AMOS 21.0 to reliability analysis, factor analysis, correlation analysis, independent-sample t-test, analysis of variance, stepwise multiple regression analysis and path analysis. The level of statistical significance was set to .05. The following are conclusions. the business aspect and human aspect in the Level of Organizational Learning has an effect on the Organizational Commitment. and the Organizational Commitment has an effect on the Job Satisfaction.

• Proceeding of Spring/Autumn Annual Conference of KHA
• /
• 2009.04a
• /
• pp.327-331
• /
• 2009

Covering structures and elevated road of Cheonggyecheon are the by-products of the developing era when functionality and efficiency were emphasized. Historic river restoration project around Cheonggyecheon which had been emerged as a threat to the safety of the citizens due to its corrosion and structural defects as time passes had been performed during the period from July, 2003 through October, 2005 under the slogan of future-oriented urban environment creation. By dint of this river restoration project, its value is being heightened as almost all the rivers of Seoul including Seongbukcheon, Chungreungcheon and Honghaecheon have been arranged by inter-active linkage. In addition, this river is becoming a place frequented by the numerous visitors at home and aborad by providing the citizens with an attractive space for utilizing leisure time. Currently in the diversified areas, an academic research on the Cheonggyecheon restoration is under progress. In this study, sampled questionnaire for the visitors was carried out by site visit with the necessity of users' satisfaction survey in terms of revitalization of pedestrian space of the city street. As a result of this, natural restoration and provision of leisure space were surveyed to be highly assessed in terms of satisfaction and insufficient provision of convenience facilities including toilet and parking space was pointed out as a matter to be improved. As Cheonggyecheon is invigorated from the obstacle of urban environment through its epochal restoration, its value provided to us will be evaluated and by supplementing the deduced problems, we intend to find its meaning in our hope that this would become a sustainable future assets providing a basic data.

• Journal of the Korea Society of Computer and Information
• /
• v.6 no.2
• /
• pp.157-162
• /
• 2001

Internet shopping mall is done commercial trade in particular web sites, and zoomed with an important means of trade for the next generation. When users visit shopping mall, the best objective is determined to users by of offering satisfaction and pleasant experience. Therefore. this paper was selected a menu list as an evaluation factor to emphasize a usage convenience of internet shopping mall, and executed a performance and a subjective satisfaction evaluations on a screen design and a structure design. The results of all the performance and the subjective evaluations for the screen design were shown the shortest search times on left type of the main-menu and vertical type of the medium-menu. In the structure design, it was shown that users were the highest satisfaction in type that search product and shopping cart procedure were firstly processed, and the procedure of a shopping membership and paying a bill were secondly processed at the same screen with regard to a comprehensibility and convenience of purchase procedure. It was shown that the user prefered the shopping mall web site to analogy with the real purchase procedure