• 지식경영연구
• /
• 제9권3호
• /
• pp.43-57
• /
• 2008

This study examines the impact of knowledge processes (KP) on the performance of knowledge management systems (KMS). It posits that task needs and available functionality of technology existing in an organization could influence the usability of KP and the KMS performance. A firm-level structural model was developed based on data collected from corporate KM users. Survey-based research was carried out to test this model. Following questionnaire development, validation, and pretest with a pilot study, data were collected from 886 knowledge management (KM) users including directors, managers, and workers in a South Korea-based company, Korea Asset Management Corporation (KAMCO), to measure the task needs and available functionality of technology to improve the KMS performance. Results show that the matching between the two factors-technology and task-had a significant influence on the usability of KP and the KMS performance, and a better usability of KP has positive impact on the KMS performance. Implications on KM practices and KMS designs are also discussed.

• 한국간호교육학회지
• /
• 제17권3호
• /
• pp.376-386
• /
• 2011

Purpose: The purpose of this study was to analyze the importance and usability of the curriculum of the oriental nursing educational program among clinical nurses who completed the program. Methods: The study employed a cross-sectional descriptive survey design. Data were collected from March 1, 2010 to April 25, 2010 from 68 oriental or allied hospital nurses who completed the oriental nursing educational program. A70-item questionnaire of importance and usability of the program curriculum and as an instrument of knowledge of oriental nursing were used. Data were analyzed by SPSS 18.0 program. Results: The majority of participants (69.1%) experienced difficulties in clinical practice due to lack of oriental nursing knowledge and skill. In knowledge of oriental nursing, meridian points had the most negative responses (51.5%), followed by oriental documentation (42.7%) and oriental herbal medicine (20.6%). The highest ranked course in importance was oriental fundamental nursing with clinical practicum in usability. The scores of usability items were significantly lower than those of importance items. Conclusion: This study suggests that the clinical job description and role of oriental nurses should be organized. The oriental nursing educational program needs to include more unique clinical nursing content.

• 산업공학
• /
• 제22권1호
• /
• pp.17-25
• /
• 2009

In mobile device's user interface, menu organization is very important as well as menu structure because small display of mobile device. Menu items should be organized based on user knowledge structure to design user-centered interface. Traditionally, MDS (Multidimensional Scaling) have been most often used to expose users' perceived organization of menu items. But, information that MDS reveals is just relative spatial location of concepts and not relevant to concepts connection. Unlike MDS, Trajectory Mapping explicitly finds users' cognitive links between perceived concepts. This study proposes a Trajectory Mapping technique for eliciting knowledge structure, especially a set of cognitive pathways linking menu items, from end user. With twelve participants, MDS and Trajectory Mapping were conducted using cellular phone's menu items. And user knowledge structure was analyzed through Visual Concept Map that combination of results of MDS and Trajectory Mapping. After then, menu items were organized according to users' perceived organization. Empirical usability test was also conducted. The results of usability test showed that usability, in terms of task performance time, number of errors, and satisfaction, for newly organized interface was significantly improved compare to original interface. The methodology of this study is expected to be applicable to design a user-centered interface. In other words, Trajectory Mapping technique can be used as a design tool of user interface for imposing user knowledge structure on the interface.

• 융합정보논문지
• /
• 제11권3호
• /
• pp.236-249
• /
• 2021

AR/VR 헤드셋의 대중화로 인하여 AR/VR 콘텐츠 산업이 많은 관심을 받고 있으나, 콘텐츠의 사용성을 저해하는 불편함이 산업의 성장에 나쁜 영향을 주고 있다. 본 연구는 이를 개선하기 위하여 AR/VR 콘텐츠의 사용성 평가를 위한 체계를 설계하고 해당 체계를 구동하기 위한 프로토타입 시스템의 구축을 시도하였다. 제안된 평가체계는 AR/VR 콘텐츠의 사용성에 연관된 다양한 항목을 개별적으로 평가한 후, 이를 종합하여 통합 사용성을 평가하는 체계이다. 이를 위하여 사용성에 관련된 항목을 안전성과 편의성 및 세부 항목에 맞추어 분류하고, 각 항목을 평가하기 위한 기준과 각 항목 및 요소의 중요도를 도출하는 방법, 그리고 이를 통합하여 최종 사용성을 평가하는 프로세스를 제안하였으며, 체계적 평가 수행을 위한 프로토타입 시스템을 구축하였다. 본 연구의 결과는 AR/VR 콘텐츠의 사용성 검증 기능 외에도 콘텐츠 제작 지침으로 작동하여 산업의 진흥에 크게 이바지할 수 있을 것으로 기대된다.

• 한국문헌정보학회지
• /
• 제39권2호
• /
• pp.287-304
• /
• 2005

이 연구의 목적은 자동적으로 추출된 정보를 시각화 브라우저를 통해 표현하고 접근하는 방법에 대해 이용성평가를 수행하는 것이다. 특정 주제 분야에 국한되지 않는 정보추출시스템을 사용하여 신문기사에서 의미정보를 자동 추출하였고, 그 결과로 시각적으로 브라우저 할 수 있는 지식베이스를 구축하였다. 이 연구에 이용된 정보추출시스템은 신문기사의 텍스트정보로부터 다양한 자연언어처리 기술을 적용하여 개념-관계-개념의 형태로 표현되는 정보를 자동적으로 추출하였다. 지식베이스에 저장된 정보를 시각적으로 표현하는 시각화 브라우저를 구현하였는데, 이때 인터페이스 부분은 쌍곡면형 정보시각화 시스템의 하나인 PersonalBrain을 이용하여 개발하였다. PersonalBrain을 이용하면 표현하고자 하는 정보를 논리관계의 네트워크 형태로 연결할 수 있다. 지식베이스 정보의 시각화 접근방법에 대하여 15명의 이용자를 대상으로 질적 평가를 수행하였다. IS명의 연구대상자로 하여금 시각화 브라우저를 이용하도록 하고 관찰과 인터뷰를 통하여 이용성평가 데이터를 수집하였다. 내용분석결과, 이용자들은 정보추출결과의 시각화 브라우저 이용가능성에 대해 긍정적인 반응을 보인 동시에 몇 가지 이용성 관련 문제점을 지적하였다.

• 한국경영과학회지
• /
• 제35권1호
• /
• pp.19-45
• /
• 2010

Virtual Communities, which are formed on the Internet, are expected to serve the needs of members for e-collaboration, e-communication, information and knowledge sharing. The executives of organizations should consider virtual community as a new innovation or knowledge pool since members share knowledge. However, many virtual community have failed due to members' low willingness to engage and furthermore to share knowledge with other members. Thus, there is a need to understand and foster the determinants of members' sense of belonging behavior in virtual community. This study develops an integrated model designed to investigate and explain the relationships between contextual factors, personal perceptions of virtual community, usability, trust and sense of belonging in using a certain virtual community. Empirical data was collected from 201 and tested using structural equation modeling (SEM) to verify the fit of the hypothetical model. The results show that the perceived usability and community trust of members significantly influences sense of belonging in using the virtual community, and information quality, system quality, familiarity on the virtual community are significantly influence the usability but not reputation. And I confirmed that perceived shared vision and responsiveness play the role of determinants in making the member's trust, perceived risk influence the making community trust in directly. The results of the study can be used to identify the motivation underlying members' sense of belonging in a certain virtual community by investigating the impacts of contextual factors and personal perceptions on virtual community, the integrated model better explains behavior than other proposed models. This study might help executives of virtual communities and organizations to manage and promote these determinants of sense of belonging to stimulate members' willingness to engage the community and futhermore enhance their virtual community loyalty.

• International Journal of Knowledge Content Development & Technology
• /
• 제11권3호
• /
• pp.63-79
• /
• 2021

The KJC and KCI services operated by the National Research Foundation of Korea (NRF) need to refer to the global citation index database to set the service direction that researchers want and develop new functions. Therefore, in this study, the usability of Korea's KJC and KCI web databases was evaluated. In addition, FGI verification was performed for a group of experts on KJC and KCI improvement measures derived by academic information experts. The evaluation committee consisted of the researcher group, the society related group, the publisher (academic information distribution organization) group, and the policy-making organization group. A total of 16 experts performed usability evaluation and service improvement proposals for KJC and KCI services. As a result of usability evaluation of KJC and KCI web database using SUS measurement tool, KJC service was evaluated as 73.44, and KCI service was evaluated as good as 64.38. KJC improvement proposals were evaluated positively with 4 points or more for all improvement items, and KCI improvement proposals were positively evaluated with 3.5 points or more for all improvement items. Overall, KJC and KCI error improvements were evaluated with a score of 4 or more, showing strong affirmations. In the future, it is hoped that the improvement proposals and improvements proposed in this study will be applied to the development of KJC and KCI services, so that more quality services will be used by domestic researchers.

• 한국경영과학회:학술대회논문집
• /
• 한국경영과학회/대한산업공학회 2003년도 춘계공동학술대회
• /
• pp.494-501
• /
• 2003

Web casting has become an important opportunity to apply the user-centered concept to broadcasting because it provides real-time interactive service through time and space. It is also necessary to have a new understanding about user who is not a passive viewer any more but an active user. The amount and quality of contents are also important, but usability is a competitive factor as well as the fundamental customer services that have user best experience at the site. Nevertheless most of web casting sites show the low level of usability. In this study we had a comparative evaluation among these sites, MBC, KBS and SBS, which are the representative broadcasting systems. The tests were carried out as heuristic evaluation and usability testing. We analyzed causes and problems of web usability for customer satisfaction and reliability exaltation, and expected the basic knowledge of developing and improving sites.

• 한국콘텐츠학회:학술대회논문집
• /
• 한국콘텐츠학회 2007년도 추계 종합학술대회 논문집
• /
• pp.501-505
• /
• 2007

최근에 한국과학기술정보연구원은 계량서지분석에 활용하기 위한 독립형 데이터 분석 시스템 Knowledge Matrix를 개발하였다. 본 논문에서는 개발된 시스템의 성능 수준을 이 분야에서 잘 알려진 분석툴인 VantagePoint와 BibTechMon과 비교분석 하였다. 기능 비교는 데이터, 행렬, 분석, 시각화, 데이터 전처리 부문에서 수행 하였다. 분석결과 각 분석툴의 특장점이 서로 다르지만 전반적으로 KnowledgeMatrix가 좀 더 우수한 기능을 보였다.

• 대한인간공학회지
• /
• 제25권2호
• /
• pp.125-134
• /
• 2006

Most users learn new, complex systems through trial-and-error experience rather than referring to the manuals in a cognitive process that is called 'exploratory learning'. While exploring a system, people find prototypical rules for using the system based especially on frequent tasks. The rules are formed from consistent task procedures and well-expected interface elements on the designed system. These rules play the role of the basis of users' knowledge for performing tasks. The decision making to select and apply those rules interacting with an interface can be aided by properly provided hints on the interface. With appropriate hints, users can learn new systems easily and use them with reduced usability problems. This paper first reports an observation of user behavior performing tasks with prototypical interaction rules and finds a sound set of criteria to extract prototypical interaction rules systematically. Two types of hints are defined. Extending hints prompt users to apply prototypical interaction rules beyond well-known tasks. Preventive hints guide users out of possible capture errors by drawing attention to the variation of rules. A systematic and practical method is proposed to identify the opportunities for both types in designing interfaces. It is then verified through a usability test that the proposed method is effective in identifying the locations and types of appropriate hints to reduce or mitigate usability problems.