• 품질경영학회지
• /
• 제34권4호
• /
• pp.22-32
• /
• 2006

In these days, most of Korean industries advocates and utilizes Six Sigma as an integrated innovation tool for all their business and manufacturing processes. Six Sigma is known to bring more financial and managerial achievements than other innovation methods and tools. However, such successes are not always guaranteed. To adopt and implement Six Sigma successfully, it is necessary to grasp and understand essential characteristics of Six Sigma and then identify suitable elements and complements in consideration of vision, strategies, capability, circumstance and environment of the company. Step by step implementation plan may be built based on those ingredients. This study is to find out key ingredients (KIs) of Six Sigma. Potential ingredients selected from previous studies of success factors and ingredients of Six Sigma and TQM, and criteria of quality awards like MBNQA, EFQM, Deming prize and Korean National Quality Awards (KNQA) are classified into 11 categories based on experts' opinion and affinity analysis: management leadership, belt system, training, six sigma system, compensation, organization, corporate culture, customer focused, project selection, management of project results, and managerial achievements. Irrelevant or ineffective potential ingredients are discarded using factor analysis for the questionnaires answered by champions, MBB's and BB's of 90 Korean companies that have more than 3 years experience of Six Sigma. Also from the factor analysis, 3 factors are derived for each categories respectively except the managerial achievement category. Those 11 categories and 30 factors are defined as KIs of Six Sigma. This study also reveals that there is difference according to enterprise size, type of business, and implementation time in terms of KI's, and prioritizes KI's that an enterprise to pursue Six Sigma successfully should consider according to its characteristics.

• 건축역사연구
• /
• 제27권2호
• /
• pp.125-138
• /
• 2018

During the 1950s, the North Koreans rebuilt their capital-Pyongyang-as a modern city under the principle of Soviet urban design. One North Korean architect, Kim Jung-hee, has been widely credited since the late 1980s as the master architect of the General Plan of the city's reconstruction. While Kim Jung-hee played a crucial role in its reconstruction, his heroic image as the founding architect of Pyongyang is considerably attributed to North Korea's mythical narratives rather than his historical activities. This paper argues that Pyongyang's postwar urban design was not a work made by a single actor, Kim Jung-hee; rather, it was a long-term collaborative project in which a team of North Korean architects and Soviet technical advisors took their respective roles. Beginning in the late 1980s, North Korea, which had been struggling with economic decline and an increasing sense of lagging behind in its rivalry with its Southern counterpart, used heroic narratives during the 1950s' postwar reconstruction period as an important propaganda tool for their regime. In this mythical narrative of Pyongyang's reconstruction, massive economic and technical aid from other communist countries has often disappeared, and the memory of the architects who contributed greatly to the reconstruction but later purged in North Korea have also completely vanished. Kim Jung-hee, meanwhile, remained in this epic as the founding architect who rebuilt the city in faithful accordance with the leadership of Kim Il Sung.

• Journal of Ginseng Research
• /
• 제29권3호
• /
• pp.152-158
• /
• 2005

몇 천년동안 고려인삼은 동양국가에서 최고의 약재로 사용되어 왔다. 한국은 인삼종주국이며 이러한 이유로 한국의 특용작물인 인삼은 삼국시대부터 세계로 수출되어 왔다. 그러나 최근에 중국과 캐나다의 거대한 인삼 생산량 때문에 고려인삼 제품의 국제 시장 점유율이 급격히 떨어지고 있다. 게다가 미국은 공격적인 시장전략을 가지고 국제 인삼시장을 이끌고있다. 그러므로 인삼 종주국으로서의 한국은 국제 인삼시장의 상황과 분위기를 이해해야만 한다. 이 연구의 목적은 세계 시장에서 주요 경쟁자들의 인삼 소비실태와 소비인지를 구명하는 것이다. 연구의 발견은 소비자 행동과 주요 국가의 인식차이를 보여준다. 결과적으로 이 연구는 다방면의 인삼분야에 사용하는데 응용될 것이라고 기대한다.

• 한국철도학회논문집
• /
• 제16권3호
• /
• pp.233-239
• /
• 2013

본 논문에서는 개인은 물론 조직에 치명적인 해악을 초래하고 엄청난 경쟁력 상실을 가져오는 도시철도기관사의 스트레스를 알아보고 기관사의 직무 스트레스에 대처하는 방안들을 모색하였다. 도시철도기관사의 직무스트레스로 인하여 발생되는 여러 스트레스에 미치는 악영향의 요인을 최소한 줄이기 위해서는 첫째, 전문성 제고를 위한 교육훈련 확대 및 사고발생시 기관사에 대한 보호조치로 시설개선이 필요하다. 둘째, 정신적 보상이나 조직시스템 등이 직무스트레스를 유발하므로 경영자의 리더십 교육과 같은 전형적인 조직차원의 접근이 근본적인 문제를 해결할 수 있을 것이다. 셋째, 개인적 차원에서의 규칙적인 운동, 금주 등의 바른 생활습관으로 직무스트레스를 낮춘다. 넷째, 과도한 성과 지향과 불공정한 평가를 피하고 기관사의 심리상태를 이해함으로써 근무환경을 개선하고, 근무시간을 조정하는 등의 조직적 차원에서의 복합적인 건강증진 및 관리프로그램 등 제도적 장치를 마련하는 것이 필요하다.

• 한국프랜차이즈경영연구
• /
• 제12권4호
• /
• pp.13-23
• /
• 2021

Purpose: This study aimed to derive clues for the franchise industry to overcome difficulties such as various legal regulations and social responsibility demands and to continuously develop by analyzing the research trends related to franchises published in Korea. Research design, data and methodology: As a result of searching for 'franchise' in ScienceON, abstracts were collected from papers published in domestic academic journals from 1994 to June 2021. Keywords were extracted from the abstracts of 1,110 valid papers, and after preprocessing, keyword analysis, TF-IDF analysis, and topic modeling using LDA algorithm, along with trend analysis of the top 20 words in TF-IDF by year group was carried out using the R-package. Results: As a result of keyword analysis, it was found that businesses and brands were the subjects of research related to franchises, and interest in service and satisfaction was considerable, and food and coffee were prominently studied as industries. As a result of TF-IDF calculation, it was found that brand, satisfaction, franchisor, and coffee were ranked at the top. As a result of LDA-based topic modeling, a total of 12 topics including "growth strategy" were derived and visualized with LDAvis. On the other hand, the areas of Topic 1 (growth strategy) and Topic 9 (organizational culture), Topic 4 (consumption experience) and Topic 6 (contribution and loyalty), Topic 7 (brand image) and Topic 10 (commercial area) overlap significantly. Finally, the trend analysis results for the top 20 keywords with high TF-IDF showed that 10 keywords such as quality, brand, food, and trust would be more utilized overall. Conclusions: Through the results of this study, the direction of interest in the franchise industry was confirmed, and it was found that it was necessary to find a clue for continuous growth through research in more diverse fields. And it was also considered an important finding to suggest a technique that can supplement the problems of topic trend analysis. Therefore, the results of this study show that researchers will gain significant insights from the perspectives related to the selection of research topics, and practitioners from the perspectives related to future franchise changes.

• 4차산업연구
• /
• 제1권1호
• /
• pp.1-10
• /
• 2021

Purpose - This case study analyzes the internationalization strategy and innovation strategy as key factors contributing to the business success of CAP, a small and medium-sized manufacturing company in Korea producing auto parts such as wipers. This study describes the diversification strategies conducted by CAP Corporation and highlights the company's core competencies that have largely contributed to their global competitive success. Research design, data, and methodology - This paper provides in-depth case study on how CAP was able to grow into a hidden champion company, focusing on their strategies since its establishment. In particular, by analyzing the success factors centering on CAP's aggressive innovation strategy and internationalization strategy, it presents guidelines for small and medium-sized enterprises in Asian countries to become a Hidden Champion company. Result - CAP's product technology has successfully established innovative system on their product called 'vertebra spring' to distribute uniform pressure to the rubber to ensure performance as well as durability of their products. In order to continue benefiting from utilizing core competence and to continue pursuing technological advancement in the wiper industry, CAP has launched a wide range of products (flat blade, conventional blade, hybrid blade) applicable to 95% of the vehicle in the market. Conclusion - Taken together, CAP has many aspects of a hidden champion company by investing in R&D up to 8% of its annual sales to R&D investment even during the crises situation. This number is about 3.36 times higher than the average ratio of listed companies in Korea. Furthermore, the leadership of the management team as well as their vision toward the global market and strong commitment to innovation enabled CAP to become the world's fifth-largest wiper and Asia's No. 1 wiper manufacturer.

• 한국의료질향상학회지
• /
• 제26권2호
• /
• pp.104-112
• /
• 2020

This study was done to investigate the independent organizations established for patient safety, related policies, and the duties of experts in other countries. Australia established an organization called the Commission in 2006, the United Kingdom established the National Patients Safety Agency in 2001, and the United States assigned its work to the Agency for Healthcare Research and Quality in 2005. This was done by law in all three countries. The experts for patient safety were mainly called the "patent safety and quality coordinator", and although there was no qualification system for carrying out patient safety work, all three countries had licenses in the health care field or required more than 4-5 years of practical experience. The main duties were planning on patient safety and quality of healthcare service, data collection and analysis, and education, etc. and for this, competencies such as communication, leadership, and teamwork were required.

• 한국식생활문화학회지
• /
• 제24권5호
• /
• pp.506-517
• /
• 2009

This study was conducted to investigate the effects of 6 Sigma on menu management, work commitment and quality in the culinary division of hotels and family restaurants. In addition, this study sought to identify the effects of menu management, work commitment and quality performance on customer satisfaction. Furthermore the relationship between menu management and culinary quality was evaluated here. The subjects evaluated in this study were employees of culinary division of hotels and family restaurants that implemented or were about to adopt the 6 Sigma program. A total of 385 questionnaires were analyzed using factor analysis, a reliability test, and covariance structural analysis. The results revealed that the 6 Sigma program influenced menu management, work commitment and culinary quality. Moreover, menu management, work commitment and culinary quality performance were found to impact customer satisfaction and culinary quality performance. Based on these findings, culinary divisions of hotels and family restaurants should incorporate the 6 Sigma program as soon as possible. To implement this program, faultless data for the 6 Sigma program should be collected using sufficient preparation procedures. After the data were collected, a task force team should be developed, experts should be cultivated and employees should be trained as necessary. Finally, the current level of product and services should be measured and reported to all employees in the culinary division and a challenge spirit should be brought with understanding for the reason for implementation of the 6 Sigma program. In implementing the 6 Sigma program, the leadership of the top manager and the head of the culinary division is very important.

• 한국비블리아학회지
• /
• 제19권2호
• /
• pp.165-186
• /
• 2008

본 연구의 목적은 도서관활용수업 활성화를 위한 정보활용능력과 교과 교육과정의 연계 전략으로써 교육 공동체 구성하기-수업전략 세우기-학습지 평가지 개발하기의 적용 사례를 제시하는 것이다. 본 사례에서는 교육 공동체에 10학년 국어, 국사, 한국지리 교사와 사서교사가 참여하였다. 그리고 교과 간 관련성을 가진 통합 학습주제를 개발하고 도서관활용수업 운영 전략을 설계하였다. 끝으로 정보문제 해결모형과 학습자료 이용 모형을 포함하는 학습지와 평가지를 개발하였다. 이 방법은 학생들에게 학습자료를 이용할 수 있는 충분한 시간을 제공할 수 있다. 그리고 정보활용능력을 체계적으로 지도하는데 도움이 될 것으로 보인다. 또한 사서교사가 학습 공동체에서 리더십과 파트너십을 향상하는데 도움을 줄 수 있다.

• Asia Marketing Journal
• /
• 제6권3호
• /
• pp.1-26
• /
• 2004

본 연구는 우리나라의 CRM 발전을 위해 어떠한 조직문화가 형성되어야 하는가에 대한 이론적, 실증적 연구를 수행하는데 그 목적을 두었다. 본 연구는 먼저 인사조직 분야의 학습조직이론을 도입하여 CRM의 활성화를 위해서는 어떠한 조직문화가 조성되어야 하는가를 제안하고 그 결과 CRM의 활성화를 위해서는 개인학습의 활성화와 전사적 차원에서의 정보공유의 활성화가 전제되어야 함을 도출하였다. 더 나아가 개인학습의 활성화 차원에서는 전사적 참여, 권한이양을 통한 실험적 시도의 활성화, 최고경영진의 조성적 리더십 등의 세 가지 요인을, 정보공유의 활성화 차원에서는 커뮤니케이션의 활성화 및 조직기업의 보유 등의 두 가지 요인을 도출하였다. 또한 본 연구에서는 우리나라 CRM관련 실무자를 대상으로 하는 설문조사를 통해 본 연구에서 제시된 내용들을 실무적인 관점에서 검증하였다.