• 제목/요약/키워드: system quality

검색결과 20,832건 처리시간 0.047초

사회복지분야의 ISO 9001/2000 인증에 관한 연구 (A Study on the Social Welfare ISO 9001/2000 Certificate)

  • 김복만
    • 산업경영시스템학회지
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    • 제27권4호
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    • pp.90-93
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    • 2004
  • This paper is case study for ISO 9001/2000 quality management system certification of social welfare. We constructed quality management system for efficient operation for service quality improvement of welfare hall which is society welfare facilities. This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality management system according to index of evaluate for society welfare hall and present improvement plan about effect and problem.

Service Quality Characteristics and Performance In a University Hospital

  • Lee, Byoung-Chan;Lee, Chang W.
    • 한국지능정보시스템학회:학술대회논문집
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    • 한국지능정보시스템학회 2001년도 The Pacific Aisan Confrence On Intelligent Systems 2001
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    • pp.373-377
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    • 2001
  • This study is to examine the factors that influence the performances of service quality in university hospitals by investigating systematically the condition of service quality. A synthesis of the health care quality is conducted to identify physical quality, operating process quality, and human resources quality that relate to both the overall satisfaction and intention of revisit. Based on the proposed hypotheses, the relationships between the service quality factors and performance are examined using data collected from 167 patients in three hospitals, Korea. Reliability and validity tests are performed for examining its relationship with service quality in health care systems. Total eight independent variables with respect to three service quality levels and two dependent variables for performance are identified for relationships between service quality and performance in health care systems. The results provide health care managers with a managerial insight to the planning function of performance with service quality in health care systems as well as other operations (business, government, or other service organizations) systems. Implication of the study for theory, future studies, and practices are discussed.

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재방문의도에 영향을 미치는 쇼핑몰 웹사이트 품질평가요인에 관한 실증적 연구 (An Empirical Study on the Website Quality Factors Affecting Revisit Intent in Domestic Online Shopping Malls)

  • 홍일유;김동산
    • 경영과학
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    • 제23권1호
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    • pp.43-61
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    • 2006
  • This research is an empirical investigation into the dimensions determining the website quality of domestic online shopping malls. A research model that has been formed to find the website quality dimensions is based on DeLone and McLean's information system success model that we adapted to fit the B2C electronic commerce environment by incorporating existing research on IS service quality and website quality. The model incorporates three quality dimensions including the information quality, system quality and service quality, and an attempt was made to empirically examine the relationship between variables of these dimensions and the revisit intent. The results of the study revealed that five quality-related variables were found to importantly contribute to the user's intent to revisit a site : the information accuracy and relevancy, system reliability, ease of use, and on-line support. The paper concludes that the three quality dimensions can serve as a useful framework to evaluate the quality of online shopping mall websites in an attempt to improve the website revisit rate.

자가 발전 시스템을 갖춘 고전압 전기장 수질개선 장치 개발 (Water Quality Improvement System Using High Voltage Electric Field with Self-Generation System)

  • 강래윤;강철웅
    • 동력기계공학회지
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    • 제19권2호
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    • pp.84-89
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    • 2015
  • The occurrence of algae caused by eutrophication of fresh water is a pollution source to destroy the aquatic environment. When the high voltage electric field is applied in the water, When a high voltage is applied to the electric field in the water, the algae can be broken the balance of cell membranes, and is dead. In this paper, we develop a water quality improvement system for generating an electric field having a higher energy than the zeta potential when a high voltage is applied to 4,000V. To ensure the mobility of the water quality improvement system, we designed the PV generation system using the optimal size technique that is based on the model of power lack ratio. By evaluating the output characteristics of the water quality improvement system, power generation characteristics of the PV generation system, and battery charging characteristics, we can show that the proposed system can be applicable to the water quality improvement system inhibiting the growth rate of the algae in the fresh water.

신규 도입차량 유지관리 기술과 품질보증 대책에 대한 고찰 (A Study on the New Rolling Stock Vehicle Maintenance Technology and Discussion on Quality Assurance Measures)

  • 최석중;김문홍;김봉래
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2011년도 정기총회 및 추계학술대회 논문집
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    • pp.27-37
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    • 2011
  • Currently, in the course of introducing rolling stocks, RAMS standard and management by system engineering method apply to rolling stock system. Technical elements and results applied in system introduction phase are just used in acquisition stage, and these are not applied to the standard in railway site. Therefore, it is difficult to apply to standardized technology and quality assurance measure. Due to the establishment of the EU, railway operation system is internationalized and the international railway standards are being discussed in various ways. In addition, standardization is expanded from manufacture to operation and maintenance. It is to provide consistent standard in quality, cost calculation of maintenance technology, maintenance technology and quality assurance in case of international railway safety incidents. Therefore, this study is to find technology, quality and cost management model to be used for choosing railway-operation guidance by considering how technologies & quality have changed in system life cycle, compared with estimated standards, based on the technologies & quality-related result in the process of getting new rolling stocks and management guidance for operation & maintenance process.

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품질경영시스템의 요구사항 활용 실태분석과 성공적 운영방안 -경남지역 제조업체를 중심으로 - (A Successful Operation Method and Practical Analysis of Requirements in Quality Management System : Focused on Manufacturing Companies in Kyungnam Province)

  • 박동준;강인선
    • 산업경영시스템학회지
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    • 제28권2호
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    • pp.60-68
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    • 2005
  • ISO 9000 quality standards families were established in 1987 and have been started to implement Korean industry since early 1990s. ISO 9000 standards families of 1987 were revised in 1994 and 2000, respectively, by request of world wide certification bodies and industry quality experts. This article reviews the necessity of ISO 9001 :2000 revision, quality management principles behind it, and benefits that ISO 9001: 2000 could bring. We summarize responses of foreign industry that ISO 9001: 2000 has been implemented. Survey questionnaire for 23 requirements of ISO 9001: 2000 from manufacturing companies of Busan and Kyungnam provinces are collected. Research hypotheses that there is any difference in quality management system practical application due to company size and implementation motivation are tested using SPSS. Finally, recommendations are provided for operating successful quality management system.

습지-저류지에 의한 하구 담수호 수질개선 효과 예측 (Prediction of Water Quality improvement for Estuarine Reservoir using Wetland-Detention Pond System)

  • 윤춘경
    • 한국농공학회지
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    • 제42권5호
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    • pp.94-102
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    • 2000
  • Investigated was the effectiveness of a constructed wetland system on water quality in Hwa-Ong estruarin reservoir, located in Hwasung-Gun, Kyunggi-Do. Procedures for estimation of pollutant loading from watershed and required area for natural systems, and simulation of corresponding reservoir water quality were reviewed. Generally, simulated reservoir water quality was within the reasonable range, and about 15% of total polder farmland was required to meet the agricultural water quality standards. The model was applied based on the current loading condition without additional treatment systems. Wetland system is an ecologically sound treatment system. Therefore, natural systems can be an alternative measure for water quality improvement in polder projects. The area for natural systems was estimated using literature value which might be acceptable at the planning stage. However, pilot system and its experimental data are requisite for large scale field application. WASP5 was proved to be a useful and versatile model, and its application to estuarine reservoir water quality simulation was thought to be appropriate.

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TFT-LCD 산업에서의 품질마이닝 시스템

  • 이현우;남호수;최경호
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2006년도 춘계학술대회
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    • pp.142-148
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    • 2006
  • Data mining is a useful tool for analyzing data from different perspectives and for summarizing them into useful information. Recently, the data mining methods are applied to solving quality problems of the manufacturing processes. This paper discusses the problems of construction of a quality mining system, which is based on the various data mining methods. The quality mining system includes recipe optimization, significant difference test, finding critical processes, forecasting the yield. The contents and system of this paper are focused on the TFT-LCD manufacturing process. We also provide some illustrative field examples of the quality mining system.

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변전소 자동화 환경에서 웹 기반 전기품질 감시 시스템 (A web-based power quality monitoring system in the Substation Automation System)

  • 박동호;임성정;신재항;임성일;이승재
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2004년도 하계학술대회 논문집 A
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    • pp.378-380
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    • 2004
  • Along with the increase of the importance of power quality, many various systems are dedicated in the analysis of power quality nowadays. But there still exists the same problems for realizing such kind of analysis systems well. One is the customization of the power quality measure devices; The other is an economic problem. This paper presents the usefulness and the advantage of the ICD (Intelligent Electronic Device) as the measure device of power quality And this paper detailedly describes the development procedure of web-based power quality monitoring system through ActiveX controls. Now this power quality monitoring system is already applied to the substation automation system.

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구조 및 기능 진단을 토대로 한 IoT네트워크 핵심품질 매트릭스 모델 연구 (A Study of Matrix Model for Core Quality Measurement based on the Structure and Function Diagnosis of IoT Networks)

  • 노시춘;김점구
    • 융합보안논문지
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    • 제14권7호
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    • pp.45-51
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    • 2014
  • IoT시스템 품질확보를 목표로 하는 QoS 관리체계에서 가장 중요한 포인트는 품질 측정체계 설계와 품질평가 제도이다. 본 연구는 IoT시스템 구조와 기능 진단을 토대로 한 핵심품질 측정용 매트릭스 모델 연구이다. 특히 사물인터넷(IoT) 환경의 품질측정에 대한 메트릭스를 개발함으로써 사물 인터넷(IoT) 품질 측정/분석을 위한 기초를 제공한다. IoT시스템 품질평가용 매트릭스는 기능적 요구사항과 품질 요구사항을 하나의 통합 테이블에 기술하여 품질평가를 시행하는 방법이다. 기능적 요구사항과 품질 요구사항을 종합하여 연관성을 평가함으로써 평가 신뢰도와 활용성을 높일 수 있다. 제안된 방법 적용 시 IoT 품질은 신호처리, 프로세싱, 네트워킹 기능 등에서 보다 효율적인 품질확보의 토대가 되고 전체적으로 지연을 줄이면서 QoS를 향상 시킬 수 있다.