• Journal of applied mathematics & informatics
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• v.26 no.5_6
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• pp.1021-1035
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• 2008

In this paper, we analyze an N-design call center with skill-based routing, in which one pool of agents handles two types of calls and another pool of agents handles only one type of calls. The approximate analysis is motivated by a computational complexity that has been observed in the direct stochastic approach and numerical method for finding performance measures. The workforce staffing policy is very important to the successful management of call centers. So the allocation scheduling of the agents can be considered as the optimization problem of the corresponding queueing system to the call center. We use a decomposition algorithm which divides the state space of the queueing system into the subspaces for the approximate analysis of the N-design call center with two different types of agents. We also represent some numerical examples and show the impact of the system parameters on the performance measures.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.27 no.8B
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• pp.752-759
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• 2002

The capacity of the cell varies with the load of the home and neighboring cells. But most call admission control (CAC) algorithms do not consider the cell loading. In this paper a dynamic call admission control is proposed in a WCDMA system with traffic asymmetry. The proposed algorithm changes the CAC thresholds of new call and handoff call based on channel condition. The blocking and dropping probabilities can be controlled by adjusting these thresholds. The proposed algorithm guarantees the Qos of call class and priority between new call and handoff call. In addition, it can minimize the grade of service (GOS) value with the system throughput maintained.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2009.05a
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• pp.326-329
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• 2009

When a patient did emergency call, only the name of the patient and a hospital room are shown to nurse's terminal. So, it's so difficult that a nurse looks for the location of the patient. Therefore we have much time about search patient when a patient does emergency call at the other places of their hospital room. This paper proposed optimal repeater's location using SOFM and patient's location estimation using repeater's location information and RSSI database. We performed simulations on searching patient's location using location estimation algorithm.

• International journal of advanced smart convergence
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• v.8 no.3
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• pp.69-77
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• 2019

Today, most of elevators have an emergency call facility for emergency situations. However, if the network installed in the elevator is also out of power, it cannot be used for the elevator remote monitoring and management. So, we develop an integrated and unified emergency call system, which can transmit not only telephone call but also data signals using PSTN(Public Switched Telephone Network) in order to remote monitoring and management of elevators, even though a power outage occurs. The proposed integrated emergency call system to process multiple data such as voice and operational information is a multi-channel board system which is composed of an emergency phone signal processing module and an operational information processing module in the control box of elevator. In addition, the RMS(remote management server) systems based on the Web consist of a dial-up server and a remote monitoring server where manages the elevator's operating information, status records, and operational faults received via the proposed integrated and unified emergency call system in real time. So even if there's a catastrophic emergency, the proposed RMS systems shall ensure and maintain the safety of passengers inside the elevator. Also, remote control of the elevator by this system should be more efficient and secure. In near future, all elevator emergency call system need to support multifunctional capabilities to transmit operational data as well as phone calls for the safety of passengers. In addition, for safer elevators, it is necessary to improve them more efficiently by combining them with high-tech technologies such as the Internet of Things and artificial intelligence.

• Journal of the Korean Operations Research and Management Science Society
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• v.23 no.3
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• pp.135-151
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• 1998

The demand of large capacity in coming cellular systems makes inevitable the deployment of small cells, rendering more frequent handoff occurrences of calls than in the conventional system. The key issue is then how effectively to reduce the chance of unsuccessful handoffs, since the handoff failure is less desirable than that of a new call attempt. In this study, we consider the control policies which give priority to handoff calls by limiting channel assignment for the originating new calls, and allow queueing the new calls which are rejected at their first attempts. On this system. we propose the problem of finding an optimal call control strategy which optimizes the objective function value, while satisfying the requirements on the handoff/new call blocking probabilities and the new call delay. The objective function takes the most general form to include such well-known performance measures as the weighted average carried traffic and the handoff call blocking probability. The problem is formulated into two different linear programming (LP) models. One is based on the direct employment of steady state equations, and the other uses the theory of semi-Markov decision process. Two LP formulations are competitive each other, having its own strength in the numbers of variables and constraints. Extensive experiments are also conducted to show which call control strategy is optimal under various system environments having different objective functions and traffic patterns.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.23 no.1
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• pp.61-81
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• 2024

eCall system assists traffic accident victims by connecting emergency rescue institutions with accurate accident information, helping them to identify the on-site situation in the event of a traffic accident. The purpose of this paper is to develop a Korean eCall system that reflects the requirements of domestic emergency rescue institutions and to analyze the expected effects through an integrated demonstration. The results of an integrated demonstration indicated that the communication success rate between the eCall IVS and the call center was 99.25%, and the average location information error was 1.2 m. In particular, it has been confirmed that the average location information error is less than 21.6 meters, as assessed by the Korea Communications Commission when evaluating the accuracy of domestic emergency rescue location information. When the eCall system was introduced, it was confirmed that the time from traffic accidents to hospital arrival could be shortened by 3 m 38 s for highways and 1 m 22 s for general roads. By it to traffic deaths from 2005 to 2022, it was analyzed that the number of fatalities decreased by 82,662, resulting in a reduction of approximately social costs.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.22 no.3
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• pp.557-567
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• 2018

There are currently various file encryption solutions for encrypting and storing files on disk. However, the existing file encryption solutions handle encryption and decryption all at once by file or directory. In this paper, we propose a system call supporting partial encryption function of the file. The user sets the encryption information with the system call interface at a portion where encryption of the file data is desired. And then the user writes file data, the data is encrypted and stored. Also if the user sets decryption information and reads the file data, the necessary part is decrypted by applying the set information. For the proposed system call, It consists of inspection module, management module, encryption module, decryption module, and HMAC module as per required system call. And it was implemented on the Linux environment. Also the operation of implemented system call was verified on the development board, and the performance was analyzed by measuring performance speed.

• ETRI Journal
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• v.18 no.3
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• pp.107-125
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• 1996

In this paper, we define the general requirements of ATM switching systems such as scalability, distributed fashion, and modularity. Also we propose a practical implementation of a scalable ATM switching system whose capacity can be easily expanded. Firstly, the architecture of the system is discussed with an emphasis on system scalability, modularity of subsystems and the simple control network of the design requirements. Secondly, we suggest the three types of distributed call/connection control schemes that are suitable for our switching system. We also estimate their call processing capacity on the average and make a comparison of them under the various system architectures. Since our scalable switching system can be constructed to perform the call processing functions on the various levels of the system capacity, it has much adaptability at the various evolution phases or regions of the network environment.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.17 no.4
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• pp.173-179
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• 2017

Autobike is insufficient of car navigation informations and high of accident dangerousness comparing to car. So if a system providing autobike driver's driving information and e-call function is developed using smart helmet consisting of collision perception sensor, rear camera, bluetooth communication module, MCU and HUD, It is very useful and can decrease of person's damage and handle expeditious traffic accident during autobike accident. In this paper, when this, "Providing system of autobike driver's information and e-call function", software is developed, a proper analysis and design method for practical affairs try to be presented due to showing software development analysis method, architecture of hardware block-diagram, flowchart and UI design.

• 전자공학회논문지 IE
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• v.46 no.3
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• pp.42-47
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• 2009

In CDMA system, the call admission control method using the variable effective bandwidth concept is employed in this paper. The bandwidth for a new call and a handoff call is allocated by considering the number of mobile station being served and dynamically assigned by taking account of the blocking rate of new calls and the dropping rate of handoff calls. There is reserved resource for handoff call. In the case radio resource is insufficient, a new call and a handoff call stand by in buffer for constant time. When radio resource come about, the waiting call is allocated the resource. I analyze the performance of system according to existence and nonexistence of buffer by a simulation study.