• The Journal of Asian Finance, Economics and Business
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• v.7 no.4
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• pp.173-183
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• 2020

This study has four objectives: (1) Identifying factors that affect customer satisfaction on online service quality of Tiki.vn, (2) Measuring the level of impact of the factors, (3) Testing the difference in satisfaction among groups of customers with different characteristics in terms of gender, age, income, academic level, and occupation, and (4) Proposing some managerial implications to improve the quality of online services by interviewing directly and online 200 individual customers who have shopped at Tiki.vn E-commerce platform for at least the last six months, using the convenient sampling method. This study analyzes the reliability of the scale through the Cronbach's alpha coefficient, Exploratory factor analysis, and Linear regression analysis. The findings identified four factors that influence positively customer satisfaction regarding the quality of online services in Tiki.vn E-commerce platform in the order of descending strength: (1) Trust, (2) Customer service, (3) Web design and (4) Safety. In addition, the results show no difference in customer satisfaction according to different academic levels, but in terms of occupation and income, gender, and age. The results show that the factors influencing most customer satisfaction are Reliability and Customer Service. Some managerial implications are then proposed to improve the quality of online shopping services at Tiki.vn.

• Korean Journal of Adult Nursing
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• v.14 no.2
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• pp.233-243
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• 2002

Purpose: This study is aimed at testing the effect of health promotion program on health promoting behavior and cardiovascular risk factors of middle-aged women. Method: The research design was the nonequivalent control group pre-post test. Twelve middle-aged women were the experimental group and ten were the control group. The 8-week health promotion program was given to the experimental group. There were health promotion theories, flexibility and muscle strength exercise, cardiopulmonary endurance exercise, nutrition, stress management, cancer prevention and early detection, management of menopause and wrap-up in health promotion program for middle-aged women. The measurement tool was Health Promoting Behavior developed by researcher using serum cholesterol, obesity rate, systolic blood pressure, and diastolic blood pressure as cardiovascular risk factors. Result: The experimental group showed a higher score of health promoting behavior than the control group. There were no differences on cardiovascular risk factors(cholesterol, obesity rate, diastolic blood pressure) between the experimental and control groups except systolic blood pressure. Conclusion: Conclusively, this health promotion program for middle-aged women was effective in increasing health promotion behaviors, but wasn't effective in decreasing cardiovascular risk factors except the systolic blood pressure. It seems it's necessary to re-study this using more samples and a longer duration of the program, and smaller mortality rate.

• Tunnel and Underground Space
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• v.24 no.1
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• pp.32-45
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• 2014

Basic frictional angle is a parameter that can estimate shear strength of rock, and is a design parameter employed in slope stability analysis. Basic frictional angle generates various results in accordance with mineral composition, apart from rock surface roughness itself. This paper describes the correlation of basic frictional angle and mineral composition. The basic frictional angle is measured with the aid of the modified tilt testing apparatus, and its reliability is improved by the statistical method. Also, mineral composition is identified through the photographic analysis on rock specimen, and verified through the thin section analysis.

• Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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• 2013.04a
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• pp.401-406
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• 2013

This paper presents experimental evaluation of IRE (isolation roller bearing) seismic isolation device. From the combination of base isolation on the IRE system displacement response spectrum and acceleration response spectrum, the compressive strength and the coefficient of friction experiments. Also the IRE system is evaluated by environment test according to KS standards. Both the resonance and seismic experiments using a combination of the IRE and Natural Rubber Bearing (NRB) are performed in order to analyze the seismic isolation of the IRE system dynamic characteristics. For the given load and exciting frequency, the resonant frequency becomes lower, but the resonant magnification remains to be same. However, it is shown that when we consider the IRE only, the vibration on the table with the horizontal movement and the independent horizontal displacement due to the rolling motion of the plate and roller are significantly reduced. This result verifies that the proposed optimal design method of the IRE system is very effective.

• Journal of Fashion Business
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• v.17 no.6
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• pp.125-140
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• 2013

The aim of this study was to analyze e-commerce sites of luxury fashion brands in order to provide insights on how to enhance online site quality. For the research, forty-eight components of thirty-one luxury fashion brands' e-commerce sites were investigated during October 2013. For the analysis of clustering e-commerce site components and segmenting e-commerce sites of luxury brands, a hierarchical cluster analysis was applied through using the Ward's method and squared Euclidian distance for binary data. Further, Fisher's exact test was applied in order to distinguish three groups of characteristics in the luxury e-commerce sites. These analyses were carried out by SPSS 21. The result indicated that the components of e-commerce sites were grouped into three categories: basic elements, additional elements and elements of building brand identity. These components were categorized by whether their functions were basic and essential or additional and advanced. The other norm of categorization was related to brand identity. Furthermore, the luxury brands' e-commerce sites were segmented into three groups: a group of endeavoring to promote goods, a group of undistinguished performance, and a group of endeavoring to intensify brand identity. In this segmentation, brand identity or promotional aspects were decisive. Overall, luxury brands were trying to convey their traditional strength through their e-commerce sites. In order to achieve this purpose, brand identity or promotional aspects played an important role.

• Journal of Korean Society of Steel Construction
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• v.14 no.4
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• pp.519-527
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• 2002

Shell structures have become critical in the design of pressure vessels, submarine hulls, ship hulls, airplane structures, concrete roofs, containers for liquids, and many other structures. This study presented the feature of the free vibration of anisotropic laminated conical shells according to transverse shear deformation effects. Composite materials are composed of two or more different materials in order to produce desirable properties for structural strength. Since their behavior is very complex, it is almost impossible to solve the analytical solutions. This effects of subtended and vertex angles and other geometric parameters on vibration were investigated in a comprehensive parametric study. Selected vibration mode shapes were illustrated, to enable the physical understanding of vibration of laminated composite conical shells.

• Korean Journal of Materials Research
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• v.14 no.6
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• pp.436-442
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• 2004

Elastic and plastic deformation behaviors of the high purity aluminum and the silica glass were studied using nanoindentation and finite element analysis(FEA) techniques. Berkovich- and cone-type indenters were used for the nanoindentation test. Deformation behaviors and nanoindent profiles of elastic, elastic-plastic or plastic materials were clearly visualized by FEA simulation. Effects of the penetration depth and strain hardening on the deformation behavior were examined. Pile-up and sink-in behaviors were studied by using FEA technique. Degree of pile-up or sink-in was found to be a function of the ratio of elastic modulus to yield strength of materials. FEA was found to be an effective method to study deformation behaviors of materials under nanoindentation, especially in the case when pile-up or sink-in phenomena occurred.

• Textile Coloration and Finishing
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• v.6 no.3
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• pp.8-14
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• 1994

A new flame retardant diphenyl butylamidophosphate (DPBAP) for PET fabric was synthesized and its flame retardancy was examined. The results have shown that PET fabrics treated by DPBAP(with DPBAP and on 4-10 %) show excellent flame retardancy. Since the DPBAP treated PET fabric show essentially no change in the drape stiffness and the tensile strength, it is believed that DPBAP is chemically stable in PET fabric. In addition to this, the washing fastness of DPBAP on PET fabric tested by the 5 times of water washing method also appeared to be excellent. Judging from the fact that DPBAP was synthesized from relatively cheap material as well as the above cited DPBAP properties as a good flame retardant, the potential of DPBAP to be developed as a commercial flame retardant for PET fabric seems to be high.

• Journal of the Korea institute for structural maintenance and inspection
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• v.12 no.3
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• pp.135-146
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• 2008

In this study, the effect of epoxy mortar panel as the shear strengthening material of reinforced concrete beam is investigated by loading test. The main variables are the kind of strengthening material, the amount of reinforcement and the spacing of CFS(Carbon Fiber Sheet) stirrups. The design method to use epoxy mortar panel as shear strengthening of reinforced concrete beam took the shear capacity as the form of the sum of $V_c$, $V_s$, $V_{sheet}$ and $V_p$. By making a comparison between the values calculated by the proposed shear strength prediction formula and those from the loading test results, the mean value was 1.10 and the standard deviation was 8.16%.

• Journal of the Earthquake Engineering Society of Korea
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• v.3 no.2
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• pp.29-40
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• 1999

This study presents a simplifled calculation method for required ductility of coupling beams in precast coupled shear walls at preliminary seismic design stages. Deflection of precast coupled shear walls based on a continuum approach is combined with inelastic gap opening of horizontal connection of panels to provide a relationship between the system-level ductility and the element-level ductility in a precast coupled shear wall. The equation proposed herein for ductility requirement for coupling beams shows that higher stiffness and lower strength of coupling beams result in high ductility reuqirement. The equation also shows that the ductility requirement is proportional to the degree of gap opening of the story in question. However, the coupling beam ductility in higher stories are not affected by gap openings of horizontal connections of panel.