• International Journal of Knowledge Content Development & Technology
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• v.9 no.4
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• pp.69-93
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• 2019

The purpose of this study is to investigate the status of specialized services and the overall satisfaction of the operation of the specialized services for the librarians and users of the specialized libraries, and based on the ISA method, compare the specialized theme data, specialized service place, specialized program, specialized theme area facilities and environment, and derive issues of the specialized library operation and improvement measures. Consequently, first, when developing the program, the specialized library needs to develop programs in possession of unique characteristics specific to the areas of the differentiated themes from the cultural and educational programs run by the existing libraries. Second, it is necessary to focus on the specialized theme area information services for the users, and to this end, it is necessary to improve librarians 'professionalism. Third, it is necessary to secure the budget for the specialized services and secure space. Since the scope of the services which may be provided as per the budget intended for providing specialized services may be limited, it would be necessary to secure and operate the budget systematic to this end. Fourth, the specialized library needs to proceed with activities in connection with local residents for the purposes of facilitating specialized services.

• Journal of the Korean Society for Library and Information Science
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• v.24
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• pp.263-288
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• 1993

The use of telematics, or of data communications, for the information services is a much debated issue currently in the information science. The purpose' of this study is to gain a general overview of the use of data communications in specialized information centers in order to find out the direction of development in furture. In this study, the state of the specialized information services by data communications in Korea was analysed from the following points of view: (1) What kind of role play the liberalization of telecommunication to help develope the specialized information services? (2) Which problems have happend to the specialized information services using data communications? (3) How are technical, economical, and methodical problems handled for the new services? The background research stems from interview with managers and researchers in 5 specialized information centers.

• Journal of the Korean Society for information Management
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• v.35 no.4
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• pp.51-75
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• 2018

This study was intended to confirm the perception of the users for the public libraries specialized service through the difference in library service quality according to the availability of specialized services by utilizing 'LibQUAL+' that is a service quality assessment tool. As a results, there is difference in the minimum and perceived levels between libraries that provide assessment result specialized services for service levels and those that did not. And there was no difference in the expected level. The degree of service showed generally higher user perception in the Adequacy Gap and Superiority Gap than libraries that do not offer specialized services. Therefore, the users of public libraries recognize that libraries that offer specialized services are better served than libraries that do not.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.1
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• pp.53-75
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• 2019

This study has examined the policy status of the specialized libraries and analyzed the status of curation services of libraries and similar institutions and portals, and proposed policy directions for the curation services provision of the specialized libraries. As for the results of this study, first, curation information is collected and selected through the participation of various curators, and the curation information is regularly updated on the websites and online gateways toward maximizing the perception of the book collections in place and the use of collections. Second, the scope of the specialized libraries' curation services are diversified, such as research support services, one-on-one customized curation services, and book curation. Third, digital curation services are constructed in connection with specialized themes. Fourth, beacon is installed inside, and based on the information received from the information forwarding media, individualized user services are provided via such data as the scope of movement of the users and the time entailed for dwelling in a space.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.21 no.3
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• pp.65-77
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• 2013

A high brand reputation of a airline means the airline is preferred by passengers because of its unique services being even better than others. This is why airline's specialized services are important in that those services would create a new brand value and build up the airline's brand image, being enable to have competitive advantage over other airlines, to provide satisfied services, to have a mutual trust between passengers and the airline and to create customer's loyalty. A-Airline have been trying to give passengers a joy of flight by providing its customized and specialized cabin services out of airlnes' stereo-typed services.Therefore this paper will find out how their satisfaction of the cabin services have a positive impact on customer loyalty through brand image, brand reputation, brand identity and brand attraction. Those services would not only contribute to upgrade A-airline's corporate image but show the way to which the cabin service is heading also.

• The Research Journal of the Costume Culture
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• v.27 no.6
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• pp.645-653
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• 2019

Laundry services are becoming more specialized and diversified. Therefore, this study investigated consumers' perceptions of professional laundry shops by analyzing social media data. For this purpose, text data from blogs, cafés, and Q&A sections ('Ji-Sik-In') on the portal site, naver.com, was collected. Sixty-four keywords were extracted from 2,213 social texts and transformed into a one-mode matrix using KrKwic, a program for the analysis of Korean text. Semantic network analysis was conducted to understand the network structure and the results were visualized using NodeXL. Keywords included fashion items and materials that require specialized professional laundry services, words related to the establishment of laundry shops, and laundry shop brands. Essential keywords of professional laundry shops included 'luxury,' 'footwear,' 'removal,' 'bag,' 'leather,' 'sneakers,' 'padding,' 'premium,' 'dyeing,' and 'franchise.' These results could be used to deduce that consumers perceive a professional laundry shop as a franchise shop offering specialized professional laundry services. A cluster analysis was conducted to identify the types of consumer perceptions of professional laundry shops. The network was divided into three groups: 'specialized professional laundry service,' 'laundry and repair of winter coats and jackets,' and 'the establishment of a professional laundry shop.' According to the results, consumers perceive professional laundry shops as franchises that offer specialized professional laundry services rather than general laundry services. Therefore, professional laundry shops need a strategy to develop special laundry services that differentiate them from other companies and communicate with consumers about these services.

• Journal of Korean Library and Information Science Society
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• v.49 no.4
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• pp.119-145
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• 2018

The purpose of this study is to select a specialized topic that meets the needs of the local contents and the local people, based on this, the study develops practical guidelines for operating specialized libraries. For this purpose, forty-three libraries in domestic and foreign were selected to derive their implications by surveying the specialized libraries building process, regional characteristics, specialized books, budget, personnel, network, facilities, environment, programs, and publicity. Based on the suggestions reached, we proposed four stages of operation guidelines: the preparation stage for establishing a system to support specialized services and selecting regional specific topics, the stage for the establishment of the library environment in order to serve the selected specialized subjects, the operational stage of planning and providing information complex cultural services related to specialized subjects, and the diffusion stage that communicates with external institutions of the library for upgrading and expanding services.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.4
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• pp.335-354
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• 2015

This study attempts to explore the internal organizational factors to subject specialized services in university libraries from a viewpoint of libraries as organizations. For this goal, a set of deep interviews were conducted with several librarians in a university library who are in charge of the subject specialized services, then analyzed the interview contents on individual, team, and organizational levels. The subject specialized services were explained with the perception of the job importance, support and cooperation on team level, motivation, team efficacy, and internal communication from the organizational viewpoint. As a result, the study identified several internal and organizational factors to the services, which should be considered for the sevice activation, with which organizational goals in libraries are supported.

• Research in Community and Public Health Nursing
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• v.14 no.3
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• pp.397-406
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• 2003

The purpose of this study is to provide the basic data in order to improve the quality of charged recuperation facilities which are specialized in the old. after finding out the satisfaction degree for the services which are provided in the current charged recuperation facilities specialized in the old and surveying the services which are demanded by users. As for the research method. the subjects were 88 family members of the users in the five charged recuperation facilities, which are specialized in the old and located in Seoul and Incheon. The survey research was executed from 27th July to 15th September, 2002. Then the collected data were analyzed by using the SPSS 10.0 for windows program. The research results are as follows. Firstly, in the satisfaction degree of the user's family about the daily service showed the highest satisfaction degree for the kind service of the staff to the users. In the satisfaction degree about the specialized service of the user's family, the satisfaction degree was high in bedsore prevention, periodical health care, proper medical treatment, family counsel, and adequate disease management. In the satisfaction degree about the facility and environmental service, the satisfaction degree about the surrounding environment of the facility or safety facility, and the comfort condition was high. In the satisfaction degree about the services related to the local society, it was high in the hospital and medical-related field. Secondly, in the demanded services, the demanding degree for worship, mental and spiritual nursing, hospice, funeral service, family meeting, and support for the special vehicle were not so high, but it was shown that they were generally demanded. Thirdly, it was shown that the provided services had an overall high satisfaction degree. In the service satisfaction degree according to the general characteristics of the user's family, it was recognized that there was a significant difference between the distinction of sex and local society related services. Also, there was a significant difference in the satisfaction degree between age and specialized service. Through the above research results, detailed rehabilitation programs such as linguistic treatment and working treatment should be more and more compensated in order to supplement the insufficient points of the services provided by the charged recuperation facility specialized in the old. Additionally, the correlation with the local society such as education and training for specialized human labor, close cooperation among the facilities, and positive participation in local society events are thought to be reinforced.

• International Journal of Knowledge Content Development & Technology
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• v.12 no.2
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• pp.57-75
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• 2022

Currently, it is not easy for most domestic public libraries to collect and provide reliable health information services on their own. Health information is distributed or professional, making it inconvenient for users to use. Based on the implications derived from the case study, the Library Health Information Integration Service Model was proposed as a specialized information service. The model consists of a composition shared by librarians, health and medical experts, and users, focusing on library websites that provide integrated health information integration services, and has the following features. First, it provides health and medical information on a specialized subject. Second, it provides integrated health and medical information services provided in various ways. Third, librarians and health and medical experts work together to provide information services. Fourth, users can freely use health information integration services online and offline. The model presented in this study means that libraries can play a leading role in health information integration services to increase the utilization rate of public libraries and further contribute to librarians serving as experts in health information services.