• Industrial Engineering and Management Systems
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• 제14권2호
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• pp.129-158
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• 2015

It is necessary for retailers to determine the optimal ordering policy of products considering supply disruptions due to a natural disaster and a production process failure as quality and machine breakdowns. Under the situation, a dualsourcing supply chain (DSSC) is one of effective SC for retailers to order products reliably. This paper proposes the optimal ordering policy of a product in a DSSC with a retailer and two manufacturers. Two manufacturers may face supply disruptions due to a natural disater and a production process failure after they received the retailer's order of products. Here, two scenarios of demand information of products are assumed: (i) the demand distribution is known (ii) mean and variance of the demand are known. Under above situations, two types of DSSC are discussed. Under a decentralized DSSC (DSC), a retailer determines the optimal ordering policy to maximize his/her total expected profit. Under the integrated DSSC (ISC), the optimal ordering policy is determined to maximize the whole system's total expected profit. Numerical analysis investigates how demand information and supply disruptions affect the optimal decisions under DSC and ISC. Besides, profitability of supply chain coordination adjusting the wholesale price is evaluated to encourage the optimal decision under ISC.

• 정보학연구
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• 제5권3호
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• pp.65-80
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• 2002

최근 기업들의 주요 관심사는 세계적 통합활동과 지역활동과의 올바른 균형을 이루기 위한 적합한 사업 활동장소를 발견하고자 하는 것이다. 본 논문은 정보기술을 통하여 글로벌화가 가능할 것이라는 연구검토 안을 제시한다. 자료 수집 과정에서 글로벌화가 되기 위해 노력하는 지역에 초점을 맞추고 있고 경험적인 증거를 바탕으로 글로벌화에 대한 자료수집을 수행하는 것은 그리 바람직하지 않는다는 것을 보여주고 있다. 결과적으로 글로벌화에 역행하는 제한요인들이 존재할 수 있으며 이들을 부문별로 분류할 수 있다. 즉 지리적 제한 요인, 관계적 제한 요인 그리고 환경적 제한 요인들이다. 여기서는 이러한 요인들을 감소시키기 위한 정보 기술의 역할을 분석하며 그리고 이와 관련된 사례 연구에 대하여 제안하고자 한다. 정보 기술은 지리적 및 관계적 제한 요인들을 줄이기 위해 사용될 수 있다. 그러나 환경 적 제한요인에는 영향을 미치지 않는다. 그러나 후자의 제한요인의 범위가 향후 미래에는 보다 더 두드러지게 나타날 것으로 예측된다. 그러므로 정보기술은 세계적 통합으로 발전하는 글로벌화 쪽으로 균형을 맞추어 나갈 것이며 이러한 과정에서 새로운 문제점이 발생할 것으로 예상된다.

• Asia Marketing Journal
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• 제8권1호
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• pp.49-76
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• 2006

본 연구에서는 비즈니스서비스 공급-구매 상황에서 공급자의 시장지향성이 수혜자의 소싱과정과 구매성과에 미치는 영향을 국내 지식기반서비스(knowledge-based services) 공급기업과 구매기업을 1:1로 쌍대분석(dyadic analysis)하여 실증적으로 검증하였다. 제시된 지식기반서비스 시장지향성 모형에 기초하여 선행변수, 시장지향성, 결과변수간의 관계를 개념화하고, 10개 연구가설을 도출하여 검증하였다. 가설 검증결과, 수혜자의 성과에 미치는 영향력에 있어 공급자의 고객지향성과 경쟁지향성이 협조지향성 보다 상대적으로 강하게 나타났다. 또한 공급자의 고객지향성과 경쟁지향성은 수혜자가 서비스를 구매하는 과정에서 서비스 성능평가의 난이도를 낮추고 지각위험을 감소시켜주는 긍정적인 역할을 하는 것으로 나타났다. 아울러 최근 B2B 구매가 온라인을 통하여 이루어지면서 공급자-수혜자간 물리적 거리의 중요성이 감소할 것으로 예상했으나, 흥미롭게도 수혜자의 시장지향성이 높은 경우 공급자가 지각하는 물리적인 거리에 대한 중요도는 여전히 높은 것으로 나타났다. 가설 검증결과에 기초하여 학문적, 실무적 시사점, 그리고 향후 연구과제 등을 논하였다.

• The Journal of Asian Finance, Economics and Business
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• 제6권2호
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• pp.213-221
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• 2019

The study aims to investigate some criteria of supplier selection in the textile and apparel (T&A) sector in Vietnam. Most research on supplier selection criteria for T&A sector was mainly conducted based on the review of literature. Therefore, the purpose of this study is to explore these criteria based on a framework in which an integrated approach of qualitative and quantitative was employed. First, an in-depth interview was used to explore what supplier selection criteria T&A companies were utilized after the literature on supplier selection criteria had been reviewed. Next, a prequestionnaire was built and sent to some practitioners and experts for their revision. Then, a pilot survey of 31 T&A companies with numerous statistical tests was conducted to validate the questionnaire. Finally, an official study of 282 respondents was conducted to determine supplier selection criteria which are best suited for T&A companies through exploratory factor analysis. The findings of the study suggest that there are eight supplier selection criteria including Quality, Cost, Delivery, Service, Capability, Company's image, Relationship, and Sourcing country. Each criterion comprises certain sub-criteria to make the supplier selection criteria set more comprehensive. The findings will be a contribution to the selection process of T&A companies as they can utilize these criteria to select capable suppliers.

• Asia pacific journal of information systems
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• 제17권3호
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• pp.131-146
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• 2007

Recently, the role of IT service providers has been enlarged from managing a single function or system to reconstructing entire information management processes in new ways to contribute to shareholder value across the enterprise. This movement toward extensive and complex outsourcing agreements has been driven by the assumption that outsourcing information technology functions is a reliable approach to maximizing resource productivity. Hiring external IT service providers to manage part or all of its information-related services helps a firm focus on its core business and provides better services to its clients, thus obtaining sustainable competitive advantage. This practice of focusing on the strategic aspect of outsourcing is referred to as strategic sourcing where the focus is capability sourcing, not procurement. Given the importance of the strategic outsourcing, however, to our knowledge, there is little empirical research on the relationship between the strategic outsourcing orientation and outsourcing performance. Moreover, there is little research on the factor that makes the strategic outsourcing effective. This study is designed to investigate the relationship between strategic IT outsourcing orientation and IT outsourcing performance and the process through which strategic IT outsourcing orientation influences outsourcing performance, Based on the framework of strategic orientation-performance and core competence based management, this study first identifies core competency orientation as a proper strategic orientation pertinent to IT outsourcing and IT outsourcing process management capability as the mediator to affect IT outsourcing performance. The proposed research model is then tested with a sample of 200 firms. The findings of this study may contribute to the literature in two ways. First, it draws on the strategic orientation - performance framework in developing its research model so that it can provide a new perspective to the well studied phenomena. This perspective allows practitioners and researchers to look at outsourcing from an angle that emphasizes the strategic decision making to outsource its IT functions. Second, by separating the concept of strategic orientation and outsourcing process management capability, this study provides practices with insight into how the strategic orientation can work effectively to achieve an expected result. In addition, the current study provides a basis for future studies that examine the factors affecting IT outsourcing performance with more controllable factors such as IT outsourcing process management capability rather than external hard-to-control factors including trust and relationship management. This study investigates the major factors that determine IT outsourcing success. Based on strategic orientation and core competency theories, we develop the proposed research model to investigate the relationship between core competency orientation and IT outsourcing performance and the mediating role of IT outsourcing process management capability on IT outsourcing performance. The model consists of two independent variables (core-competency-orientation and IT outsourcing process management capability), and two dependent variables (outsourced task complexity and IT outsourcing performance). Comprehensive data collection was conducted through an outsourcing association. The survey data were analyzed using a structural analysis method. IT outsourcing process management capability was found to mediate the effect of core competency orientation on both outsourced task complexity and IT outsourcing performance. Further analysis and findings are discussed.

• Asia pacific journal of information systems
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• 제25권3호
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• pp.423-444
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• 2015

Ideation is a process of generating new ideas or solutions using online crowd-sourcing technologies. This process has the potential to change the ways by which government agencies innovate and solve problems. Although increasingly more government agencies are implementing online ideation programs to tap into their employees' ideas and creativity, little is known about the unique challenges and effective practices of such programs. Thus, many government agencies are undergoing trial and error and often reinventing the wheel. This research aims to address this problem. By analyzing a focus group session and four cases of U.S. federal government ideation programs designed for their employees, this research identifies important organizational and technological challenges and effective practices. Furthermore, effective practices are grouped into different phases of ideation process and strategic vs. tactical levels to provide more meaningful and actionable insights. This research is an important step towards building a theoretical foundation for government ideation programs. The implications and limitations of this study are discussed.

• Journal of Information Technology Applications and Management
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• 제11권3호
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• pp.35-62
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• 2004

Recently, IT outsouricng has been one of the major concerns of many companies. This paper explores the relationship between information technology outsourcing risk factors and outsourcing performance. It is based upon a three-phase process utilizing IPO (Input-Process-Output) system. The first phase means the outsourcing planning risks t~at arise from overall environment of outsourcing, organizational refuse, and wrong contracts. The second phase implies outsourcing operational risks, which are occurred while out-sourcing perform and consist of organizational acceptances of outsourcing, partnership and hidden costs. The last phase is outsourcing performance based on four perspective of BSC(Blanced Scored Card). The survey was performed on the IT/IS firms, and the data was collected from 53 service receivers. The result of the analysis are as follows. First, Outsourcing planning risks positively affects the operational risks. Second, Outsourcing operational risks negatively affects the Outsourcing Performance.

• 패션비즈니스
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• 제12권6호
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• pp.34-45
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• 2008

This research was designed to find decision factors through color assortment planning process by Korean women's clothing merchandisers and to look for if there exists difference with American women's clothing merchandisers. A merchandise assortment is a collection of various quantities of styles, colors, sizes, and prices of related merchandise, usually grouped under one classification within a department. The subjects were 20 women's clothing merchandisers who work for clothing retail stores from 5 to 22 years in US and Korea. The authoring process was done for qualitative data analysis. The decision factors of color assortment planning were identified with four stages; information search, qualitative evaluation, quantitative evaluation, and selection. There were differences of color assortment decision factors due to different business types, business sizes, fashion-ability, sourcing ways, and merchandise turnover. Noticeable color assortment decision factor differences caused by country difference were not found except considering the target market ethnicity and skin color in US market. Korea merchandisers seem to be more sensitive to present sales data usages and spot order availability in color assortments because of more local production use than American merchandisers.

• 한국IT서비스학회:학술대회논문집
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• 한국IT서비스학회 2003년도 춘계학술대회
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• pp.222-229
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• 2003

In the process of global transportation, many value chains which have different business process, system and technology level respectively are connected to each other. To obtain end-to-end visibility of transportation, these kind of discrepancy has to be solved appropriately. In this paper, the realization of global visibility is discussed in three point of view such as 'Data Sourcing', 'System integration' and 'System Operation'. First, the data sources of global visibility are described especially from the point of enterprise applications view, and then system integration is presented using various current e-commerce technologies for example XML, EDI and so on. Finally, flexible operation of visibility function is suggested which satisfies different goals of each value chain.

• 대한안전경영과학회지
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• 제5권4호
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• pp.229-243
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• 2003

This paper suggests the process of performance measurement system development for B2B e-Marketplace using BSC (Balanced Scorecard). As the first step, main features and factors affecting performance of e-Business company and especially of B2B e-Marketplaces were derived based on the literatures. For the 2nd step, the nonnative performance measurement model for B2B e-Marketplace was suggested. Especially, the research range that the model covers is restricted to the neutral and systematic sourcing B2B e-Marketplace. And, the performance measurement model was based on BSC, for the BSC is very powerful and sound tool among all the available performance measurement systems. Also, the model was based on the AHP (Analytic Hierarchy Process) to make the model more structured, and to draw weights of performance measures from experts