• Journal of the Korea Society of Computer and Information
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• v.23 no.6
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• pp.67-73
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• 2018

The purpose of this study is to investigate the relationship between interpersonal stress and job burnout, turnover intention of social welfare worker's in social welfare center and efficient response of welfare worker's. In order to accomplish this study purpose, the interpersonal stress of social welfare worker's in social welfare center as an independent variable, interpersonal stress as a dependent variable of job burnout and turnover intention, and stress coping ability as a moderating variable were selected. The causal relationship between interpersonal stress and job burnout, turnover intention and the moderating effect of stress coping ability were analyzed. As a result of the analysis, the interpersonal stress of social welfare worker's showed a significant effect on job burnout and turnover intention. Also, moderating effects of stress copying ability were significant. Based on the results of this analysis, the theoretical implications and policy implications of this study are suggested, and the directions and limitations of this study are suggested.

• Journal of the Korea Society of Computer and Information
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• v.20 no.9
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• pp.113-119
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• 2015

The purpose of tis study is to analyze the effects of job embeddedness on job burnout related with social worker's turnover. This study suggests some implications for decreasing the level of social worker's job burnout. In this study, embeddedness is composed of three sub-variables like fit, links, and sacrifice. Job burnout is also composed of emotional exhaustion, depersonalization, and decrease of personal accomplishment. Thereafter, research model is established, and study hypothesis is tested through the survey. As a result, it showed that the components of job embeddedness have significant effects on the components of job burnout. Based on the result of this empirical analysis, this study suggested some theoretical and political implications.

• International Journal of Contents
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• v.8 no.3
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• pp.57-63
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• 2012

Burnout is a severe psychological and physical syndrome that occurs in response to prolonged stress at work. It brings enormous costs to both organizations and individuals because it negatively impacts employees' job attitudes and leads to undesirable behaviors. The purpose of this study was to examine the negative effects of job burnout on the organizational commitment and organizational citizenship behavior of social worker. Organizational citizenship behaviors are efforts by employees above and beyond what is expected. For the research, burnout was consisted of emotional exhaustion(EE), depersonalization(PA) and diminished personal accomplishment(DP) by Maslach and Jackson's MBI. This study analyzed 342 social workers in private social welfare organizations by survey. The results of this study were summarized as follows: Social Workers had negative correlation to burnout on the organizational commitment and organizational citizenship behavior. Especially, EE, PA and DP had a negative effect on the organizational commitment; PA and DP had a negative effect on the organizational citizenship behavior. This study finally discussed theoretical implications for future study and practical implications for burnout strategies on the results.

• Knowledge Management Research
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• v.15 no.1
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• pp.21-43
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• 2014

This paper investigate relationship between job burnout, social support and knowledge creation, sharing. also, social support are moderate on the relationship between job burnout and knowledge creation, sharing. We build up main effect and moderating effect hypothesis. To test hypothesis, survey method are performed. The results are as follows. first, emotional exhaustion and low personal accomplishment have negative effects on knowledge creation, but haven't effect on knowledge sharing. second, social support significant positively impact on knowledge creation and sharing. third, both of supervisor' support and coworker's support partially moderate the relationship between job burnout and knowledge creation, sharing. especially, emotional exhaustion reduce supervisor' support to knowledge creation, sharing and low personal accomplishment reduce co-worker' support to knowledge sharing, which means although job burnout preceded, if employees perceived high level of social support that have buffering effects on the relationships.

• The Journal of the Korea Contents Association
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• v.12 no.5
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• pp.213-226
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• 2012

The absence of empowerment has been offered as one explanation for the growing burnout of social worker. Numerous studies have linked empowerment to employee's behaviors and attitudes. The purpose of this study is to examine the effects of empowerment on the burnout and career commitment of social worker. For the research, empowerment was consisted of meaning, competence, self-determination and impact. And burnout was consisted of emotional exhaustion, depersonalization and feelings of inefficacy. This study was analyzed 265 social workers by survey. The results of this study are summarized as follows: Social Workers have high correlation to empowerment on the burnout(-) and career commitment(+). Especially, meaning and self-determination have a negative effects on the burnout and positive effects on the career commitment. This study finally discusses theoretical implications for future study and practical implications for empowerment strategies on the results.

• Journal of the Korea Society of Computer and Information
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• v.23 no.9
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• pp.157-162
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• 2018

The purpose of this study is to investigate the relationship between resilience, burnout, and self-efficacy of Public Social Workers and to draw implications for effective management of Public Social Workers. In order to accomplish this study purpose, the resilience of Public Social Workers as an independent variable, burnout as a dependent variable of occupational identity, and self-efficacy as a moderating variable were selected. The causal relationship between resilience and burnout and the moderating effect of self-efficacy were analyzed. As a result of the analysis, the resilience of Public Social Workers showed a significant effect on burnout, and the effect of resilience on burnout varied according to self-efficacy, so there was a moderating effect of self-efficacy. Based on the results of this analysis, the theoretical implications and policy implications of this study are suggested.

• Journal of vocational education research
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• v.30 no.4
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• pp.129-141
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• 2011

The aim of this study was to investigate the influence of self efficacy, emotional labor, and social support on job center workers' psychological burnout. The data in the study were collected from 132 workers who work for job center in Busan, Ulsan, Gimhae, and Jinhae, and Self-Estimate Inventory, Emotional Labor Scale, Social Support Scale, and Maslach Burnout Inventory were used. Correlation analysis and multiple regression analysis were applied for data processing. The results of the study are as follows. First, the study found a correlation between job center workers' self efficacy and psychological burnout, with higher self efficacy being less burnout. This shows that self efficacy has an meaningful influence on job center workers' psychological burnout. Second, it also found a correlation between job center workers' emotional labor and psychological burnout, with higher emotional labor being more burnout. However, multiple regression analysis indicates that frequency of emotional display, attentiveness to required display rule, and emotional dissonance which are sub-factors of emotional labor have a negative influence on psychological burnout. Third, it found a correlation between job center workers' social support and psychological burnout, with higher social support being less burnout. Among sub-factors of social support, material support and evaluative support have a meaningful influence on psychological burnout statistically. Fourth, it showed that self efficacy has a high influence on psychological burnout. This research suggests to provide basic materials which are a great help to study job center worker's psychological burnout, and proposes to arrange various program for developing human resources of job center as a public employment organization.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.12
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• pp.218-226
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• 2020

This study was conducted to investigate the relationships between job stress, stress coping strategies, empathy ability, and burnout in social workers at long-term care facilities. Data was collected from 201 social workers in three cities from March to May 2020 using structured questionnaires. Data was analyzed by descriptive statistics, t-test, ANOVA, Pearson correlations, and hierarchical multiple regression. Results showed that burnout significantly differed according to age, marital status, and career among the general characteristics. In the relationships between major variables, burnout showed a significant positive correlation with job stress and showed significant negative correlations with stress coping strategies and empathy ability. The major factors affecting burnout were job stress and empathy ability, which explained 72.3% of the variance. The results of this study suggest that job stress and empathy ability are important factors for burnout. Findings indicate a need to decrease job stress and increase empathy ability to prevent the burnout of social workers. Further studies are needed to examine burnout prevention strategies for social workers.

• Korean Journal of Social Welfare
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• v.56 no.3
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• pp.279-301
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• 2004

Relations of factors associated with burnout were investigated among 124 child protective service workers currently working in Korean Child Abuse Prevention Centers nationwide. Three categories of factors associated with burnout were examined; (1) individual characteristics, (2) job-related characteristics, and (3) job-satisfaction. Social survey method using questionnaires by mail was employed. MBI(Maslach Burnout Inventory) for measuring burnout, a part of Smith, Kendal & Hulin's JDI(Job Description Index) for job-satisfaction, and a scale measuring the special characteristics of job developed by researchers were used. Mann-Whitney test and Kruskal-Wallis test were employed to analyze the data. Across all burnout sub-scales(emotional depletion, dehumanization of clients, lack of feelings of achievement), subjects reported a high degree(above the cutting point) of burnout. Several factors were identified as associated with burnout. Child protective service workers who are young, single with front line worker status reported higher burnout. Lack of education and training before the job location were another factors which contributed to worker burnout. Lack of proper supervision stood out as another burnout provoking factor. Job-satisfaction was negatively correlated with all three burnout sub-scales, which meant the lower the job-satisfaction, the higher the burnout of service workers. The findings implicate that the administrators of Child Abuse Prevention Centers should pay close attention to their workers' sign of burnout and develop carefully designed support system which include provision of excellent supervision, proper education and training opportunities and organizational effort to strengthen employees' overall job-satisfaction to secure their quality of services toward abused children and their family.

• Journal of the Korea Convergence Society
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• v.9 no.11
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• pp.455-464
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• 2018

This study aim to identify the trends of existing scholarly research on the issue of burnout among social workers in South Korea. For this purpose, 50 domestic articles that are registered(or nominated to be) in the National Research Foundation of Korea between 1995 and November 2016 were reviewed. Content analysis was conducted with regard to the subjects of research, research themes, and the methodologies used. The findings showed that the subjects were mainly social workers providing services in private than in public settings. Major themes of the research included examining risk or protective factors, consequences of burnout, mechanisms of burnout, mediating effects of burnout on certain relationships, and subjective experience of social workers' burnout. As for methodologies used, quantitative approach was predominant. Findings of this study suggested research effort to extend scope of research subjects and methodology. Testifying more burnout-related factors would contribute to the future research as well. The results of the study will provide academic implications for future research in this field.