The Relationship between Job Burnout, Social Support and Knowledge Creation and Sharing

직무소진, 사회적 지원과 지식창출, 공유와의 관계

  • 조윤형 (조선대학교 경상대학 경영학부) ;
  • 문명 (성균관대학교 일반대학원)
  • Received : 2013.09.17
  • Accepted : 2013.12.03
  • Published : 2014.03.01


This paper investigate relationship between job burnout, social support and knowledge creation, sharing. also, social support are moderate on the relationship between job burnout and knowledge creation, sharing. We build up main effect and moderating effect hypothesis. To test hypothesis, survey method are performed. The results are as follows. first, emotional exhaustion and low personal accomplishment have negative effects on knowledge creation, but haven't effect on knowledge sharing. second, social support significant positively impact on knowledge creation and sharing. third, both of supervisor' support and coworker's support partially moderate the relationship between job burnout and knowledge creation, sharing. especially, emotional exhaustion reduce supervisor' support to knowledge creation, sharing and low personal accomplishment reduce co-worker' support to knowledge sharing, which means although job burnout preceded, if employees perceived high level of social support that have buffering effects on the relationships.


Supported by : 조선대학교