• 한국정보시스템학회지:정보시스템연구
• /
• 제30권1호
• /
• pp.123-149
• /
• 2021

Purpose The purpose of this study is to define the anti-ESG activities of companies recognized by media by reflecting ESG recently attracted attention. This study extracts keywords for ESG controversies through association rule mining. Design/methodology/approach A research framework is designed to extract keywords for ESG controversies as follows: 1) From DeepSearch DB, we collect 23,837 articles on anti-ESG activities exposed to 130 media from 2013 to 2018 of 294 listed companies with ESG ratings 2) We set keywords related to environment, social, and governance, and delete or merge them with other keywords based on the support, confidence, and lift derived from association rule mining. 3) We illustrate the importance of keywords and the relevance between keywords through density, degree centrality, and closeness centrality on network analysis. Findings We identify a total of 26 keywords for ESG controversies. 'Gapjil' records the highest frequency, followed by 'corruption', 'bribery', and 'collusion'. Out of the 26 keywords, 16 are related to governance, 8 to social, and 2 to environment. The keywords ranked high are mostly related to the responsibility of shareholders within corporate governance. ESG controversies associated with social issues are often related to unfair trade. As a result of confidence analysis, the keywords related to social and governance are clustered and the probability of mutual occurrence between keywords is high within each group. In particular, in the case of "owner's arrest", it is caused by "bribery" and "misappropriation" with an 80% confidence level. The result of network analysis shows that 'corruption' is located in the center, which is the most likely to occur alone, and is highly related to 'breach of duty', 'embezzlement', and 'bribery'.

• International Journal of Internet, Broadcasting and Communication
• /
• 제15권3호
• /
• pp.211-218
• /
• 2023

Due to the implementation of COVID-19 distancing, interest and users in 'home training' are rapidly increasing. Therefore, the purpose of this study is to identify the perception of 'home training' through big data analysis on social media channels and provide basic data to related business sector. Social media channels collected big data from various news and social content provided on Naver and Google sites. Data for three years from March 22, 2020 were collected based on the time when COVID-19 distancing was implemented in Korea. The collected data included 4,000 Naver blogs, 2,673 news, 4,000 cafes, 3,989 knowledge IN, and 953 Google channel news. These data analyzed TF and TF-IDF through text mining, and through this, semantic network analysis was conducted on 70 keywords, big data analysis programs such as Textom and Ucinet were used for social big data analysis, and NetDraw was used for visualization. As a result of text mining analysis, 'home training' was found the most frequently in relation to TF with 4,045 times. The next order is 'exercise', 'Homt', 'house', 'apparatus', 'recommendation', and 'diet'. Regarding TF-IDF, the main keywords are 'exercise', 'apparatus', 'home', 'house', 'diet', 'recommendation', and 'mat'. Based on these results, 70 keywords with high frequency were extracted, and then semantic indicators and centrality analysis were conducted. Finally, through CONCOR analysis, it was clustered into 'purchase cluster', 'equipment cluster', 'diet cluster', and 'execute method cluster'. For the results of these four clusters, basic data on the 'home training' business sector were presented based on consumers' main perception of 'home training' and analysis of the meaning network.

• 스마트미디어저널
• /
• 제9권1호
• /
• pp.51-59
• /
• 2020

인터넷의 발달과 스마트폰의 보급으로 인하여 그에 따른 소셜 미디어 문화가 형성됨에 따라 PC통신부터 지금까지 소셜 미디어 신조어가 그 문화로 자리 잡아가고 있다. 소셜 미디어의 등장과 사람들의 가교역할을 해주는 스마트폰의 보급화로 신조어가 생기고 빈번하게 사용되고 있는 추세이다. 신조어의 사용은 다양한 문자 제한 메신저의 문제점을 해결하고 짧은 문장을 사용하여 데이터를 줄이는 등 많은 장점을 가지고 있다. 그러나 신조어에는 사전적인 의미가 없으므로 데이터 마이닝 기술이나 빅데이터와 같은 연구에서 사용되는 알고리즘의 성능 저하와 연구에 제약사항이 발생한다. 따라서 본 논문에서는 웹 크롤링을 통해 텍스트 데이터를 추출하고, 텍스트 마이닝과 오피니언 마이닝을 통해 의미부여 및 단어들에 대한 감정적 분류를 통한 문장의 오피니언 파악을 진행하고자 한다. 실험은 다음과 같이 3단계로 진행하였다. 첫째, 소셜 미디어에서 새로운 단어를 수집하여 수집된 단어는 긍정적이고 부정적인 학습을 받게 하였다. 둘째, 표준 문서를 사용하여 감정적 가치를 도출하고 검증하기 위해 TF-IDF를 사용하여 데이터의 감정적 가치를 측정하기 위해 명사 빈도수를 측정한다. 신조어와 마찬가지로 분류된 감정적 가치가 적용되어 감정이 표준 언어 문서로 분류되는지 확인하였다. 마지막으로, 새로 합성된 단어와 표준 감정적 가치의 조합을 사용하여 장비 기술의 비교분석을 수행하였다.

• 한국정보시스템학회지:정보시스템연구
• /
• 제32권2호
• /
• pp.177-190
• /
• 2023

Purpose Recently, as a new business marketing tool, short form content focused on fun and interest has been shared as hashtags. By extracting positive and negative keywords from media audiences through comment analysis of social media news, various stakeholders aim to quickly and easily grasp users' opinions on major news. Design/methodology/approach YouTube videos were searched using the YouTube Data API and the results were collected. Video comments were crawled and implemented as HTML elements, and the collection results were checked on the web page. The collected data consisted of video thumbnails, titles, contents, and comments. Comments were word tokenized with the R program, comparing positive and negative dictionaries, and then quantifying polarity. In addition, social network analysis was conducted using divided positive and negative comments, and the results of centrality analysis and visualization were confirmed. Findings Social media users' opinions on issue news were confirmed by analyzing and visualizing the centrality of keywords through social network analysis by dividing comments into positive and negative. As a result of the analysis, it was found that negative objective reviews had the highest effect on information usefulness. In this way, previous studies have been reaffirmed that online negative information has a strong effect on personal decision-making. Corporate marketers will analyze user comments on social network services (SNS) to detect negative opinions about products or corporate images, which will serve as an opportunity to satisfy customers' needs.

• 유통과학연구
• /
• 제15권4호
• /
• pp.33-40
• /
• 2017

Purpose - This study aims to examine the analysis of pattern on Arab countries consumers' preferences of the Korean Contents using social media, Facebook since Korean entertainment contents have been distributed in the global marketplace. Then we focus on developing Predictive model using a Data Mining Technique. Research design, data and methodology - In order to understand preference growth of Korean contents in Arabic countries, we- collected data from two popular Facebook pages: 'Korean movies and drama' and 'K-pop'. Then, we adopted a data-driven approach based on Data Mining techniques. Results - It is obvious that the number of likes for K-pop will increase for all North African and Middle Eastern countries, however concerning Korean Movies and Drama except Tunisia it is decreasing for Algeria, Egypt and Morocco. Also, concerning Saudi Arabia and United Arab Emirates, the number of likes will decrease for Korean Movies and Drama which is not the case for Iraq. Conclusions - It is noted in this study that K-contents such as drama, movie and music are sometimes a gateway to a wider interest in Korean culture, food and brands. Moreover, this study gives significant implications for developing predictive model to forecast Korean contents' consumption and preferences.

• 한국빅데이터학회지
• /
• 제1권1호
• /
• pp.1-7
• /
• 2016

인터넷의 확산으로 트위터와 같은 SNS가 확산되었고, 컴퓨터 처리 능력의 발달로 빅 데이터 처리가 가능해졌다. 본 연구에서는 현재 주목 받고 있는 기술인 스마트 워치에 대해 다루고 있으며 최근 출시되었던 삼성 갤럭시 기어 S2를 대상으로 연구를 진행하고 있다. 스마트 워치의 출시 전, 후에 게시되었던 트위터 데이터를 수집하여 실제 SNS 사용자들이 신제품 출시에 어떻게 반응하고 있으며 어떠한 다른 양상을 보이는지 분석한다. 분석을 통해 기업 실무자들에게 출시 전, 출시 후 각각에 마케팅에 대응하는 방법에 관한 가이드라인을 제공하며 본 연구에서 사용된 분석 프레임워크는 다른 분야 및 제품에서도 사용 가능한 연구 가이드라인이 된다.

• 한국콘텐츠학회논문지
• /
• 제22권2호
• /
• pp.88-106
• /
• 2022

본 연구는 매스미디어와 소셜미디어 데이터의 텍스트마이닝 분석과 심층면접을 활용하여 소비자불매운동에 대한 사회적 담론을 확인하고 구체적인 소비자경험을 탐색하고자 하였다. 분석결과, 불매운동 관련 온라인 뉴스의 토픽은 불매운동 원인과 불매운동 과정에서 나타난 각 주체들의 대응, 불매운동 효과의 내용을 포괄하는 것으로 나타났다. 심층면접 결과, 참여자들은 자체적으로 정보를 탐색하고 검증을 하며 탈중심화된 불매운동 참여 경험을 가지는 것으로 나타났다. 불매운동 과정에서 대체재 부재, 불매기업의 마케팅 영향으로 인한 혼란스러운 경험과, 불매행동으로 자신의 생각을 표현하고 신념을 강화하는 긍정적 경험이 함께 나타났다.

• International Journal of Internet, Broadcasting and Communication
• /
• 제9권3호
• /
• pp.59-69
• /
• 2017

The best 'hub' to communicate with the citizen is using social media to marketing the business. However, there has several issued and the most common issue that face in critical is a capital issue. This issue is always highlight because most of automatic sentiment detection tool for Facebook or any other social media price is expensive and they lack of technical skills in order to control the tool. Therefore, in directly they have some obstacle to get faster product's feedback from customers. Thus, the personal online retailing need to struggle to stay in market because they need to compete with successful online company such as G-market. Sentiment analysis also known as opinion mining. Aim of this research is develop the tool that allow user to automatic detect the sentiment comment on social media account. RAD model methodology is chosen since its have several phases could produce more activities and output. Soppy tool will be develop using Microsoft Visual. In order to generate an accurate sentiment detection, the functionality testing will be use to find the effectiveness of this Soppy tool. This proposed automated Soppy Tool would be able to provide a platform to measure the impact of the customer sentiment over the postings on their social media site. The results and findings from the impact measurement could then be use as a recommendation in the developing or reviewing to enhance the capability and the profit to their personal online retailing company.

• 지역사회간호학회지
• /
• 제32권4호
• /
• pp.467-476
• /
• 2021

Purpose: The purpose of this study is to understand the social perceptions of nurses in the context of the COVID-19 outbreak through analysis of media articles. Methods: Among the media articles reported from January 1st to September 30th, 2020, those containing the keywords '[corona or Wuhan pneumonia or covid] and [nurse or nursing]' are extracted. After the selection process, the text mining and topic modeling are performed on 454 media articles using textom version 4.5. Results: Frequency Top 30 keywords include 'Nurse', 'Corona', 'Isolation', 'Support', 'Shortage', 'Protective Clothing', and so on. Keywords that ranked high in Term Frequency-Inverse Document Frequency (TF-IDF) values are 'Daegu', 'President', 'Gwangju', 'manpower', and so on. As a result of the topic analysis, 10 topics are derived, such as 'Local infection', 'Dispatch of personnel', 'Message for thanks', and 'Delivery of one's heart'. Conclusion: Nurses are both the contributors and victims of COVID-19 prevention. The government and the nurses' community should make efforts to improve poor working conditions and manpower shortages.

• 한국안전학회지
• /
• 제31권6호
• /
• pp.121-128
• /
• 2016

Social Media transformed the mass media based information traffic, and it has become a key resource for finding value in enterprises and public institutions. Particularly, in regards to disaster management, the necessity for public participation policy development through the use of social media is emphasized. National Disaster Management Research Institute developed the Social Big Board, which is a system that monitors social Big Data in real time for purposes of implementing social media disaster management. Social Big Board collects a daily average of 36 million tweets in Korean in real time and automatically filters disaster safety related tweets. The filtered tweets are then automatically categorized into 71 disaster safety types. This real time tweet monitoring system provides various information and insights based on the tweets, such as disaster issues, tweet frequency by region, original tweets, etc. The purpose of using this system is to take advantage of the potential benefits of social media in relations to disaster management. It is a first step towards disaster management that communicates with the people that allows us to hear the voice of the people concerning disaster issues and also understand their emotions at the same time. In this paper, Korean language text mining based Social Big Board will be briefly introduced, and disaster issue detection model, which is key algorithms, will be described. Disaster issues are divided into two categories: potential issues, which refers to abnormal signs prior to disaster events, and occurrence issues, which is a notification of disaster events. The detection models of these two categories are defined and the performance of the models are compared and evaluated.