• Journal of Smart Tourism
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• v.1 no.2
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• pp.3-12
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• 2021

The interaction between technology and tourism has been a dynamic research area recently. This study aims to review the progress and development of technology in tourism research via a bibliometric analysis. We derive the source data from the Web of Science (WoS) core collection and use CiteSpace for bibliometric analysis, including countries, institutions, authors, categories, references, and keywords. The analysis results are as follows: i) The number of published articles on the role of technology in tourism has increased in recent years. ii) Technology-related articles in tourism are abundant in Tourism Management, Journal of Travel Research, and Annals of Tourism Research. iii) The countries with the most contributions are China, the US, and the UK. The most active institutions are the Hong Kong Polytechnic University, University of Central Florida, Bournemouth University, University of Queensland, and Kyung Hee University. iv) The reference analysis results identify eight extensively researched topics from the most cited papers, and the keyword burst analysis results present an emerging trend. This study identifies the effect and development of technology in tourism research. Our findings provide implications for researchers about the current research focus of technology and the future research trend of technology in the tourism field.

• The Journal of the Korea Contents Association
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• v.15 no.11
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• pp.509-523
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• 2015

With the introduction of smart devices as a new channel of information distribution, the mass tourism that has been dominating the travel scene is being transformed into individual tourism. Therefore, it is more than important to establish an advanced smart tourism environment using cutting-edge ICT technologies in order to go into one of tourism developed countries. In line with that, this study draws both local and international cases to show where smart tourism stands now by mapping out problems and solutions by category. Firstly, in terms of infrastructure, establishing distribution platform and big data analyzing systems were suggested. Secondly, to fit the needs of consumers, converged tourism content and user experience based content development are in need. Lastly, in terms of governance forming public-private consultative body and incubating creative tourism companies are suggested. The study results will serve as a fruitful reference to those who want to establish business strategy related to smart tourism.

• Journal of Digital Convergence
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• v.11 no.5
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• pp.437-442
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• 2013

To IT convergence study tourism the convergence of IT and tourism in recent years has emerged as a discipline in the future. The purpose of this study, quality of tourism information systems using u-smart content information about design and implementation. This create the basic processes and data that you can analyze the average propensity of tourism and tourism tourists tourist information quality by implementing patterns of information in the template library content can be. Tourist information and tourist's propensity to take advantage of smart apps and XMI created and implemented by the appropriate content information on the quality of the tourism information content can be seen in real-time, this paper have the advantage of being Connection relationship meta-model through the inter-related processes, as well as Smart App can be meta-modeled. Quality by implementing the content of the information tourism information and helps in the development of the future tourism policy, in which you can design a digital model to determine the propensity of tourists.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.24 no.4
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• pp.481-488
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• 2020

In recent years, realistic contents technology such as virtual reality, augmented reality, and mixed reality has been spreading in travel and tourism industries, and hence there have been various smart tourism AR, VR contents developed. In the past, people mainly used books and Internet for travel, but the use of VR, AR and MR technologies will be used more for consumption of cultural leisure contents in the future. This study describes the Mixed Reality based Baekje Neungsa Cultural Heritage On-Site Guide System to accelerate smart tourism. In this study, the immersive mixed reality HMD was used to provide visitors with more intuitive and effective information about the historical, cultural and architectural values of Baekje Neungsa through virtual experiences. The cultural heritage on-site guide system module supports various Meta Data services and can be easily used for mixed reality content development by designating Meta Data scripts. This research can make contributions to the development of mixed reality based smart tourism contents.

• International Journal of Internet, Broadcasting and Communication
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• v.13 no.2
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• pp.179-186
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• 2021

We have been developed the smart tourism app and the Instagram and YouTube contents to provide personalized tourism information and travel product information to individual tourists. In this paper, we develop a rule-based smart tourism chatbot with the khaiii (Kakao Hangul Analyzer III) morphological analyzer and Neo4J graph database. In the proposed chatbot system, we use a morpheme analyzer, a proper noun dictionary including tourist destination names, and a general noun dictionary including containing frequently used words in tourist information search to understand the intention of the user's question. The tourism knowledge base built using the Neo4J graph database provides adequate answers to tourists' questions. In this paper, the nodes of Neo4J are Area based on tourist destination address, Contents with property of tourist information, and Service including service attribute data frequently used for search. A Neo4J query is created based on the result of analyzing the intention of a tourist's question with the property of nodes and relationships in Neo4J database. An answer to the question is made by searching in the tourism knowledge base. In this paper, we create the tourism knowledge base using more than 1300 Jeju tourism information used in the smart tourism app. We plan to develop a multilingual smart tour chatbot using the named entity recognition (NER), intention classification using conditional random field(CRF), and transfer learning using the pretrained language models.

• The Journal of the Convergence on Culture Technology
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• v.9 no.1
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• pp.37-43
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• 2023

This study concluded that smart glass can combine realistic media and reasonable technologies to compensate for the disappointment of simple one-dimensional board game contents, suggest various games to board game contents that were only possible through advertisements and promotions, and can promote board games, tourism services, and insufficient tourism contents. Content development is highly complete as an educational content in that it can be omitted or repeated by customers, and it is expected to be a board game using interesting smart glasses for the MZ generation.

• Journal of Smart Tourism
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• v.1 no.1
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• pp.41-52
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• 2021

This paper explored the digital application of intangible cultural heritage from the perspective of cultural ecology. Through field investigations, combined with cultural ecology theory, an ontology-based semantic web technology was proposed, and Nanjing "Yunjin" brocade weaving technique was selected as the research object. The specific steps were as follows: First, based on the field surveys and cultural ecology theory, the intangible cultural ecological environment was divided into natural and social environments. Next, constructing the intangible cultural heritage ontology was constructed, including the collection and collation of Nanjing Yunjin weaving technique knowledge corpus, based on user needs analysis and corpus analysis, CIDOC CRM was used to create rules to build the ontology. Finally, based on the MediaWiki platform and Semantic MediaWiki, the semantic web model of the intangible cultural heritage was designed, and its semantic retrieval function was realized, thereby achieving the practical application of intangible cultural heritage digitization. Based on the perspective of cultural ecology, a set of intangible digital application models was proposed, which expanded the digital application of the cultural ecology theory, verified the application of this model in the sustainable development of cultural tourism, and provided reference for the sustainable development of cultural tourism.

• Journal of Smart Tourism
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• v.3 no.1
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• pp.23-34
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• 2023

Prior research on Extended Reality (XR) has been a starting point for the development of the Metaverse. It is also a concern for researchers in the tourism field since it can enhance the tourist experience. Metaverse Tourism provides a virtual experience of the tourism destination for the users. It is potentially developed and predicted to be the future of tourism, enhancing the tourist experience through communication between humans and avatars and providing a new option for tourists to enjoy leisure activities. Recently, discussion on Metaverse tourism is still emerging, with some open talks from researchers in the intersections between information technology and tourism. This study extends prior studies by proposing six Metaverse tourism elements and categorizing them into core and supporting elements. Then, we analyze the consequences of those elements on the Tourism Experience Journey to enhance each stage with different characteristics. This study can contribute to continuing recent dialogues among scholars on how Metaverse can be applied in the tourism sector by proposing six elements that should be considered in developing and creating Metaverse services.

• Journal of Smart Tourism
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• v.1 no.4
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• pp.3-7
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• 2021

Although Geographic Information Systems (GISs) have commonly been employed as powerful tools for manipulating and displaying spatial data in community-based tourism, a variety of GIS functions still lack the capabilities required to assist multiple decision makers to come to consensual decisions. In this study, I propose an alternative approach: spatial multicriteria decision analysis (SMCDA) that could reflect diverse decision makers' preferences by integrating GISs and multicriteria decision analysis (MCDA). I review the small number of case studies that have employed SMCDA, with a focus on the roles of GISs and MCDA. The methodological integration of GISs and MCDA into multi-spatial decision support systems offers the potential to implement participatory decision-making to solve complex spatial problems in community-based tourism planning, development, and management.

• The Journal of the Korea Contents Association
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• v.22 no.10
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• pp.279-290
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• 2022

The popularization of mobile Internet applications has accelerated the development of smart tourism industry. Based on TAM and VAM theories, this paper studies the influencing factors of tourism App users' willingness to continue using through complex network and data analysis methods. Through the research, it is found that the improvement of service level and design concept of smart tourism application can accelerate the aggregation of complex networks and improve user engagement. At the same time, reasonable price service experience value, convenience service experience value, interactive service experience value, emotional design perception, ease of use design perception, entertainment design perception and other factors can have a direct impact on users' intention to continue to use, and there is a significant correlation. The smart tourism App's convenience and price advantage are the root of its competitiveness. The design concept can affect users' emotional experience and perceptual experience, and help smart tourism App improve users' satisfaction.