• Title/Summary/Keyword: small business support system

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A Study on Business Support System For Small Enterprises Using CRM (CRM을 활용한 중소기업 지원시스템에 관한 연구)

  • Jin, Byoung-Sam;Lee, Sang-Hwan;Moon, Young-Su;Choi, Jin-Young;Shin, Ki-Jeong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2004.05a
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    • pp.1581-1584
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    • 2004
  • 정부와 공공기관은 전자정부 및 정보화사업 등을 통해 구축한 시스템을 통해 각종 정보와 인터넷 지원서비스를 기업에 제공하고 있다. 공공부분의 정보시스템 구축과 웹을 통한 서비스는 일반화 되어 있으며, 이제 정보시스템의 효율성과 고객 활용도 및 만족도를 높이기 위해 다양한 IT 기술의 적용을 고민하고 있다. 본 논문에서는 중소기업 지원시스템에서 CRM(Customer Relationship Management)을 활용한 기업중심의 On-Off Line 통합 기업지원 모델을 제시한다.

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A Study on the Policy of the technical manpower of Small and medium SW companies in the Digital Convergence (디지털 융합시대 중소 SW기업 기술인력의 안정적 확보 정책 연구)

  • Noh, Kyoo-Sung;Yang, Chang-Joon
    • Journal of the Korea Convergence Society
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    • v.13 no.1
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    • pp.89-99
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    • 2022
  • Due to COVID-19, non-face-to-face cultures such as remote classes, remote work, and tele-medicine are spreading. The major contributors to the settlement of such a non-face-to-face society are small and medium SW companies and SW manpower. However, recently as large platform companies and foreign big tech companies hire thousands of SW manpower, SW small and medium-sized companies are experiencing a serious manpower shortage. Therefore, the purpose of this study is to suggest policy alternatives for SMEs to stably secure SW manpower and support continuous business operation. To achieve this purpose, this study examines the current status of the SW industry and manpower, then summarizes related issues and suggests policy alternatives to solve these issues. Those policies include the reinforcement of incentives to support manpower retention such as the Naeil Chaeum deduction system, youth housing union composition, special military service system, recruitment of manpower through the contract semester system of employment conditions, reinforcement of customized education through supplementation of the SW manpower training voucher system, SW field skill standardization, establishment of a governance system for nurturing SW manpower, preparation of countermeasures against the outflow of manpower to large companies, and a win-win cooperation program for large and SME SW manpower.

A Study on the Effects of Management Strategy, Collaboration Process and SCM Integration on Corporate Performance in Small and Midsize Parts Manufacturers (중소부품제조업체의 경영전략, 협업프로세스 및 SCM통합이 기업성과에 미치는 영향에 관한 연구)

  • Lee, Seol-Bin;Park, Ju-Gyeong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.7
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    • pp.448-466
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    • 2019
  • Today, companies are increasingly focused on SCM (Supply Chain Management) as a means for cost-cutting and efficient operation. The company's ultimate objective is to win and maintain a sustained dominant position in the uncertainties of the global environment and future competitiveness. In this respect, this study examined the effects of management strategy, collaboration process and SCM integration on corporate performance in small and midsize parts manufacturers. The results of empirical analysis are summarized as follows. Management strategy, collaboration process and SCM integration had positive effects on corporate performance in domestic small and midsize parts manufacturers, and all hypotheses were supported. Consequently, it can be confirmed that quality, cost and flexibility for management strategy, and strategic objective perception, support policy, problem solution and knowledge information sharing for delivery and collaboration as small and midsize parts manufacturers are mechanisms for improving quality reliability, decreasing cost, delivery obedience and information system operation of SCM integration, and boosting corporate quantitative and qualitative performance.

A Study on the Improvement of Competitive Power of Small and Medium Export Business through using the BPO and SCF (BPO·공급망금융의 이용을 통한 중소수출기업의 경쟁력 제고방안에 관한 연구)

  • Jang, Eun-Hee;Hwang, Jee-Hyon
    • Korea Trade Review
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    • v.42 no.5
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    • pp.233-252
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    • 2017
  • The fast changes of global financial environment in recent years increase the risk of trade settlement. This means are required to minimize risk of non payment and to maximize secure payment. Open Account trade accounts for 90% of global trade flows. The O/A system means that the goods, along with all the necessary documents, are shipped and delivered before payment is due, usually within a time frame from 30 to 90 days. Meanwhile, Korean small and medium-sized export enterprises are compelled to globalize their activities owing to limitation and competitiveness of domestic marketplace. To keep face with the global trade settlement system and to support globalization of small and medium-sized export firms, the BPO together with Supply Chain Finance will be solutions. The introduction of the BPO system will allow banks to broaden O/A offerings to their client base and due to secure safety, sellers could ship the goods without delay according to orders and buyers could settle promptly by payment undertaking of correspondent banks. Therefore, it is more effective for companies which have sustainable customers and stable transaction. This study take a look at the trend of the global payment systems and suggested limitation of existed payment in order to derive improvement measures of electronic payment for small and medium-sized export enterprises.

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The Design and Implementation of e-BCOS as Web based Component Repository (웹 기반 컴포넌트 저장소 e-BCOS 설계 및 구현)

  • Kim, Guk-Boh
    • Journal of the Korean Institute of Intelligent Systems
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    • v.15 no.2
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    • pp.211-223
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    • 2005
  • The current software development type is based on CBD (Component Based Development). However, it requires a new component model that can support rapid and accurate component information on the web due to the cost increase of building new components using CBD. The purposed of this paper is to promptly develop an application on the web which fulfills users' demand and to provide specific interface regarding the small scales of distributed component in business domains. The e-BCOS(e-Business Component System) is the agent system for the users to register distributed components and to search component information, which would increase reusability through the e-business component development of distributed components in business domains and help the users understand the information about the component. Moreover, XML is employed for specification which allows smooth specification sharing and delivery to satisfy users' variable demands.

Application of Software Product Line Engineering for Developing Web Application Families (웹 시스템 군의 개발을 위한 소프트웨어 제품라인 공학의 적용)

  • Hwang, ByungHan;Jin, YoungTaek
    • The Journal of Society for e-Business Studies
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    • v.22 no.2
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    • pp.39-60
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    • 2017
  • Software product line engineering is widely recognized as an effective way for systematic software reuse, and many studies have been conducted to convert existing software development practices and processes into software product line. In order to convert existing software development into product line, a lot of investments are required such as dedicated development units, appropriate process selection and adaptation, and tool support. In particular, small businesses need business cases and specific practices for applying software product line engineering before its full-scale adoption. In this paper, we present a practical case of applying software product line engineering to the development of web system families and a process of systematically building and reusing software assets. To do this, we analyzed a number of web development projects and presented the experiences and various considerations of small software companies adopting software product line.

A Study on Improving Financial Support of Grouphome for Children (아동그룹홈 재정지원 개선 방안 연구)

  • Cho, Soo-Min;Kim, Jeong-Hwa
    • Journal of the Korea Convergence Society
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    • v.13 no.2
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    • pp.293-302
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    • 2022
  • The purpose of this study was to identify the problems and improvement plans of grouphome management, by analyzing the sizes and items of children grouphome budgets of national and local governments. Major results of this study were as follows. First, the most crucial issue regarding labor costs within child grouphome budget, was that there was a significant difference in conditions between workers in similar institutions and regions. Small-sized institutions operated under a system that inevitably required excessive workload for workers, leading to exhaustion. Second, the support of operation expenses was absolutely insufficient to meet the general and special needs of children, and the relative differences between facilities of the same type were also identified. Third, children grouphome had limitations in stable business planing and implementation due to the absence of business expense support. Through this analysis, this paper discussed appropriate budget supporting measures regarding children grouphome, in order to ensure equal protection of grouphome children.

A Project Competency Assessment Model for Small and Medium Enterprises (중소기업을 위한 프로젝트 수행역량 평가모델)

  • Lim, Hyung-Jeong;Baek, Dong-Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.3
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    • pp.32-44
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    • 2012
  • The competitiveness of modern organizations highly depends upon organizational competencies rather than individual competencies. However, most of previous studies on project success focused on individual competencies, such as project manager's competency and leadership. Even though there are some assessment models for the organizational project competencies, they are limited in specific organizations and industries. Furthermore, it is difficult to apply them to domestic companies, especially to small and medium enterprises because some assessment items are inappropriate for them. The purpose of this study is to propose an organizational project competency assessment model that is suitable for evaluating small and medium enterprises. First, the assessment areas and items for each area are determined through extensive investigation of previous models including OPM3, CMMI, and PMBOK. Next, the weights of assessment areas and items are decided by AHP analysis of experts response in the field of the project management. Finally, a project competency assessment model with assessment sheets is proposed. The model proposed in this study might support managers of small and medium enterprises to find pros and cons of project competencies and to establish improvement plans.

Database Modeling for Pre-qualification Management System (Pre-qualification 관리 시스템을 위한 데이터베이스 모델링)

  • Do, Namchul;Park, JongJin;Lee, Jeongyoul;Lee, Jae Hyun
    • Korean Journal of Computational Design and Engineering
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    • v.18 no.6
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    • pp.407-416
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    • 2013
  • Acting an important risk management tool for main contractors, pre-qualification has served a key marketing tool for subcontractors in various industries. Current industrial environment has required the time intensive pre-qualification ability to small and medium-size subcontractors as a matter of competitive business. In order to support the subcontractors, this paper proposes a database model for pre-qualification management system (PQMS) that automates the pre-qualification process by using information technologies. The modeling process consists of specifications for its requirements, functional modules, and a database model for the PQMS.

A study on the impact of persona-style consumer analysis on corporate R&D (페르소나 방식 소비자분석이 기업의 R&D에 미치는 영향)

  • Wookwhan Jung;Jinho Ahn
    • Journal of Service Research and Studies
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    • v.12 no.3
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    • pp.60-69
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    • 2022
  • In this study, to verify the effectiveness of the persona-type consumer analysis data service, a study was conducted focusing on the consumer analysis service use case of www.ethno-mining.com. The case was targeted at the 'Small Business Design Difficulty Resolving Support Project' of the Gangwon Institute of Design Promotion. The progress of this study was to develop a questionnaire to measure the user satisfaction and effectiveness of the service, study the consumer analysis data of the persona method of the www.ethno-mining.com system, study related theories, compare similar services, and conduct questionnaires; The results were analyzed and tested. In the result of testing the participants in the 'Small Business Design Difficulty Resolving Support Project' of the Gangwon Design Promotion Institute, the persona-style consumer analysis data got a positive response in terms of user satisfaction, and a regression that measures the effectiveness of the service on the company's R&D In the analysis, it was found that there are practical effects for companies by reducing time, reducing costs, smooth communication between developers, securing expertise in consumer analysis, and improving the overall quality of R&D during R&D.