• 제목/요약/키워드: small apparel retailers

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The Effects of Shopping Motivation and an Experiential Marketing Approach on Consumer Responses toward Small Apparel Retailers

  • Jeong, So Won;Chung, Jae-Eun;Fiore, Ann Marie
    • Fashion, Industry and Education
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    • 제15권2호
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    • pp.11-24
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    • 2017
  • The objectives of this empirical study were to examine the relationships between shopping motivations, Pine and Gilmore's four experience realms (4Es), the emotional components of pleasure and arousal, and patronage intention toward small apparel retailers. Data from 128 college students were collected through an online survey. Regression analysis results revealed the positive impact of shopping motivations on the hypothesized experiential realms and partial effects of the 4Es on pleasure and arousal. Pleasure and arousal were found to affect patronage intention. This research benefits small retailers by identifying the experiential marketing strategies that positively affect consumer emotional experiences, which are important to consequent patronage intention toward small apparel retailers.

소규모 의류소매업체의 경영실패에 관한 질적 연구 (The Qualitative Research on Managerial Failure in Small Apparel Retailers)

  • 황연순;구양숙
    • 대한가정학회지
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    • 제43권7호
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    • pp.159-170
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    • 2005
  • The purpose of this study was to investigate the causes of managerial failure in small apparel retailers by using the qualitative research method. The study was performed by interviews from thirteen owners/managers who experienced failure as small apparel retailers from November 2003 to February 2004. The causes of failure in the small apparel businesses were human related problems, marketing strategy problems, marketing mix, weak managerial ability, and business environment related problems. Of special interest was causes such as incomplete legal documents with franchisers, unexpected tax investigation from the office of National Tax Administration(NTA), sexual discrimination for women owners, and incapable risk management. It is interesting to note that tax investigation by NTA and sexual discrimination in the business custom were shown as the main causes of business failure in Korea.

대규모 할인점과 경쟁에서 성공한 미국 농촌 소매업자들 경영전략 (Business Strategies of Successful Rural Retailers in Competition with Large Discount Retailers in the U.S.)

  • 이세희;;;이승은
    • 한국의류학회지
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    • 제32권6호
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    • pp.968-979
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    • 2008
  • 농촌 지역사회의 지속적인 성장과 활성화는 지역경제에 의해 좌우되고, 마찬가지로 지역주민들의 생필품 공급은 지역소매업자들에게 의해 이루어진다. 이러한 현실에서, 농촌지역의 영세소매업자에 대해 관심을 가지고 이들을 연구하는 것은 지역공동체의 지속적인 성장에 중요할 것이다. 본 연구의 목적은 대규모의 할인점들과의 경쟁에 직면하고 있는 미국 농촌 지역의 영세소매업자들(의류, 보석, 꽃, 철물 등)중에서 대규모의 할인점들과의 치열한 경쟁에 성공을 거둔 영세소매업자들이 어떠한 마케팅, 머천다이징, 고객서비스, 경영전략을 실시하고 있는지를 살펴보는 것이다. 또한, 영세소매업자들의 성공을 가능케 한 사업전략으로 사회적 자본인 지역사회참여가 어떻게 사용되고 있는지도 고찰하고자 한다. 본 연구에서는 미국 중서부 지역의 세 도시를 대표하는 27명의 농촌소매업자들과의 인터뷰 및 내용분석방법을 사용하였다. 연구결과, 이들은 몇 가지 효과적인 경영전략들을 실시하고 있지만, 아직도 미흡한 부분들이 있었다. 결과부분에서는 이들이 사용하고 있는 주요 경영관행들에 대해 논의하였다.

패션 기업의 일반적 특성에 따른 SCM 활동에 관한 연구 -어패럴업체의 공급 사슬을 중심으로- (A Study on the SCM Activities Depending on General Characteristics in Fashion Enterprise -Focused on the Supply Chain of Apparel Manufacturers-)

  • 홍인숙
    • 복식문화연구
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    • 제13권1호
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    • pp.18-33
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    • 2005
  • The purposes of this study were to investigate the difference of the SCM activities in the general characteristics of fashion enterprises and to inquire out the general characteristics affecting the introduction of SCM. The characteristics of apparel manufactures were also compared through the cluster analysis of the SCM activity levels of apparel manufactures. Through questionnaire survey, a total af 214 data - 123 from 64 apparel manufacturers, 46 from 40 fabric suppliers and 45 from 4 retailers - were used for analysis. The analysis on the relation between the SCM activity levels and the general characteristics of fashion enterprises showed that the SCM activities were affected by product assortment pattern and SCM introduction level for fabric suppliers, production method, product assortment pattern, business type and SCM introduction level for apparel manufacturers, and SCM introduction level for retailers. The cluster characteristics related to the SCM activity levels of apparel manufacturers showed that the clusters with higher level were tending to doing business internationally and trying to manufacture in a small lot in variety. The higher level clusters also revealed relatively low in the occupation ratio of fashion goods and high in quick response ratio compared to the lower level clusters.

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어패럴 마트의 유통체계 및 상권분석 -캘리포니아 주를 중심으로- (The Channels of Distribution and Place Strategy of the Apparel Mart: The Los Angeles Area Apparel Industry in California)

  • 원명심
    • 한국의상디자인학회지
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    • 제5권2호
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    • pp.31-46
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    • 2003
  • The purpose of this study was to explore the ways of improving Korean apparel firms' competitiveness by examining the Korea's number one trading partner U.S. apparel industry. Especially, the Los Angeles area apparel industry which is the second largest and the primary market center on the west coast was analysed. The following strategies are suggested to Korean apparel firms to function more effectively in incleasingly competitive U.S. markets: l)Basics can be produced in lower wage countries meanwhile quick turnaround and high quality works can be produced either in Korea or U.S. 2)Manufacturers might try to have direct relationship with powerful retailers who have their own private labels of store-brand lines. 3)Apparel companies can open market showrooms in the California Market Center. For small firms they can contact with independent representatives who receive commissions for showing lines for manufacturers or rent space for showing the lines during market weeks. 4)Apparel firms can contact buying offices to introduce their products to retail buyers. 5)Korean firms can contact Korean-American apparel firms to gain easy access to U.S.Market.

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소매유통전문인 양성을 위한 교육프로그램의 평가 - 소규모 자영업자의 경쟁력강화 방안의 일환으로 - (Evaluation of Re-education program for retailers' with self-employed to enhance their market competition)

  • 김민정;홍성희;배미경
    • 한국생활과학회지
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    • 제9권3호
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    • pp.335-348
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    • 2000
  • This study examines changes in economy status of retailers with self-employed and introduce a re-education program for enhancing their market competition supported by KeiMyung University and the city of Daeku. There are more than 80 participants for this program, mostly employed in small business in such as supermarket, apparel industry, conventional type of market and so on. The questionnaires were administered to all participants and analyzed the level of satisfaction for categories included in survey to evaluate the program. The results of study leads us to suggest the ways how those small business families can survive in furture and give the motives to develop new marketing strategies.

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유통시장 개방에 따른 패션 유통업의 현황과 대응방안에 관한 연구 (An Exploratory Study on Apparel Distribution system and its Countermeasure in the view of Market Liberalization)

  • 황선진;정찬진
    • 한국의류학회지
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    • 제17권2호
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    • pp.265-279
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    • 1993
  • The channel of distribution exists for the purpose of moving product from the manufactuerer to the final consumer. In order to satisfy consumer needs, channels provide for the those products to arrive at the right place, at the right time and in the quantity, quality and price desired. Currently, there has been an emerging interest in the improvement of distribution system in many areas of industries and Korean government because of a market liberalizatiion begun at 1989 and still has processed step by step. In the wave of market liberalization, an understanding of the channel of distribution and structure would be very crucial when developing the opportunities of competitive advantages in Korean apparel industry. The purposes of this study were to investigate the determinants of the distribution channel and to identify how to respond to the market liberalization for developing the possible future strategies in the apparel industry. Data for this study were obtained from interviews with managers in apparel company in addition to a questionnaire mailed to over 106 middle management position of apparel company. Data were analyzed by using descriptive statistics. The results of this study were summarized as follows. 1. In the distribution channel of the apparel industry, a vertical marketing system, comprising producer, apparel company, retailer, prevailed without intermediaries such as wholesalers or vendors. Especially, the apparel company controlled marketing channel members. This type of system may reflect added product cost and may be not advantageous to retailers and consumers because most apparel companies are responsible for its own transfortation, storage and stocks after season. 2. In the view of market liberalization, most apparrel companies showed double-edged viewpoints. In terms of positive aspect, it would give stimulus to broaden variety of fashion merchandise and to improve product quality of fashion merchanise which were the most disadvantageous factors in competing with oversea's brands. In terms of negative aspect, it would bring the bankruptcy of small or medium sized apparel firms and the foreign products' penetration in domestic market. From this study, severel recommedations were suggested forward to improve the present condition in apparel industry. They included eliminating the power of apparel company and reinforcing middlemen for more efficient distribution system and for satisfying consumer needs in rapidly changing environment. Also it included government supports, reinforcement of information system, improvement in channel structure, and career development program in conjunction with apparel companies and academic society for improving scientific management and future potential strategies in Korean apparal industry.

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Adolescent Consumer Segmentation According to Retailer Patronage in the School Uniform Market

  • Youn, Cho-Rong;Jung, Hye-Jung;Lee, Yu-Ri
    • International Journal of Costume and Fashion
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    • 제10권1호
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    • pp.81-91
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    • 2010
  • The purpose of this study was to investigate differences in purchase behaviors for school uniforms among adolescent consumer groups which were segmented by the type of retailer they patronized. An online survey was carried out and 907 data sets were analyzed using SPSS. The results support that classifying adolescent consumers according to what type of retailers they patronize lead to a proper understanding of the segmentation of the school uniform market. The adolescent consumers consisted of five groups categorized by the retailer types. These types included special stores, department stores, discount stores, small custom-made stores and stores designated by schools. The results also indicated that consumer groups segmented by retailer patronage differ significantly in their use of multimedia information sources. Five consumer groups showed significant differences in two purchase evaluative criteria: utilities and promotions.

고려점포군에 따른 소비자 세분화와 점포이미지 중요도에 관한 연구 (Consumer Segmentation based on Consideration Set of Stores and Importance of Store Image)

  • 김한나;이은영
    • 한국유통학회지:유통연구
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    • 제12권2호
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    • pp.79-102
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    • 2007
  • 점포의 평가는 소비자의 마음속에 자리 잡고 있는 유사한 경쟁점포들 내에서 이루어지게 되며, 이렇게 "소비자가 특정 점포선택을 할 때 실제 고려하게 되는 점포들의 집합"을 고려점포군(考廬店鋪群; consideration set of stores)이라 한다. 본 연구에서는 소비자가 의류제품을 구매할 때 점포선택과정 중에 형성하는 고려점포군을 알아보고, 고려점포군과 점포이미지 중요도와의 관련성을 알아보고자 하였다. 연구결과에서 의류점포선택과정을 통해 형성된 고려점포군은 결과적으로 고려점포수와 고려하는 점포유형에 따라 다시 구체화될 수 있으며, 이를 기준으로 소비자 유형화를 실시한 결과 '소수-가두점 고려집단', '소수-시장 고려집단', '소수-백화점 고려집단', '소수-백화점/아울렛 고려집단', '다수-백화점/시장 고려집단', '다수-백화점/가두점 고려집단', '다수-백화점 고려집단'으로 구분되었으며, 유형화된 소비자 집단별 점포이미지 중요도에 있어서 유의한 차이가 있음이 밝혀졌다. 예를 들면, 시장을 고려점포유형으로 포함하는 소수-시장 고려집단과 다수-백화점/시장 고려집단은 저렴한 가격을 중요한 점포이미지로 여겼으며, 소수-백화점 고려집단은 점포 마일리지 카드나 할인카드, 다수-백화점/가두점 고려집단은 주변 여가공간 요인을 중요한 점포이미지로 꼽아 집단별 차이를 나타냈다. 이러한 결과들은 점포 운영자들이 자사 목표고객과 경쟁점포를 파악하고 이에 대응한 마케팅 전략을 수립하는데 효과적으로 사용될 수 있을 것으로 생각된다.

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사용상황별 제품유형에 따른 온라인 점포 제품디스플레이의 유용성 - 제품 휴대성의 조절효과를 중심으로 - (The Usefulness of Product Display of Online Store by the Product Type of Usage Situation - Focusing on the moderate effect of the product portability -)

  • 이동일;최승훈
    • 한국유통학회지:유통연구
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    • 제16권2호
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    • pp.1-24
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    • 2011
  • 오프라인 구매환경과는 달리 온라인 환경에서는 제품을 직접 눈으로 확인하고 만져 볼 수 없다. 때문에 온라인 쇼핑몰을 구축하고 운영하는 입장에서는 보다 구체적인 제품정보를 제공해야 하며(김광석 2008), Alba (1997)는 제공된 정보의 질은 소비자들이 구매 후 만족을 얼마나 예상할 수 있는 가로 결정된다고 정의한 바 있다. 이에 패션 의류 온라인 쇼핑몰을 중심으로 실제 모델이 제품을 착용한 사진정보(실착사진)를 제공함으로써 실제 제품사용에 따른 결과를 제시하여 제품정보의 유용성을 높이고 있다. 한편 온라인 환경에서 소비자들의 제품에 대한 제한된 지각을 극복하는 또 다른 수단으로써, 가상제품경험은 가장 효과적인 것으로 논의되어 왔다(Jiang & Benbasat 2005). 그러나 가상현실도구의 도입과 지속적 활용에는 일반적인 텍스트/사진 정보와 비교해 높은 비용과 기술적 전문성을 요구한다(Shaffer 2006). 이는 특히 영세 소매상 입장에서 시장에 대한 진입장벽으로 작용하는 한편, 소비자의 정보처리과정에서는 오히려 단순한 형태의 정보에 비하여 더 높은 수준의 인지적 노력을 요구할 수 있다. 따라서 이러한 도구들의 활용하는 것이 소비자들의 정보과부하를 초래해 제품에 대한 핵심정보 취득을 방해하고, 소비자의 지각된 정보유용성에 부정적 영향을 미칠 수 있다. 이에 본 연구에서는 제품유형을 소비자들의 제품 사용상황에 따라 휴대제품과 설치제품으로 구분하고, 이때 정지사진, 실착사진, VR로 대별되는 제품정보의 형태에 따른 소비자들의 지각된 정보의 유용성, 쇼핑몰에 대한 태도와 품질평가, 구매의도, 재방문 의도를 측정하기 위한 실험을 진행했다. 그 결과 소비자 구매의도에 영향을 미치는 종속변수군에 대해 제품유형과 제품정보형태가 상호작용효과를 일으키는 것을 확인할 수 있었다.

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