• Journal of The Korean Digital Architecture Interior Association
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• v.13 no.4
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• pp.87-94
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• 2013

While the society becomes older, the quality growth on the service adequate to seniors is required. The service design is highlighted as a measure to improve the quality of service. And actually, success cases through the service design in various areas are globally introduced. In this study, a research is conducted to develop a service scenario to expand seniors' communication by applying the service design methodology. To analyze seniors' behaviors related to the communication, profiles are established by performing interviews with professionals and the qualitative survey to seniors. And based on the profiles, an idea workshop is conducted with multi-disciplinary experts to develop ideas for seniors' communication. The representative service is drawn by refining ideas. And the detailed service scenario and the video prototype are developed by concentrating one service scenario. The developed service scenario is anticipated to be utilized as a base material to develop services to expand seniors' communication in the future.

• Korean Management Science Review
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• v.33 no.1
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• pp.59-75
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• 2016

The domestic simple payment service was not activated yet compared to foreign countries and there are many things to complement in the legal, institutional, and technical aspects. The future image of the domestic electronic payment propulsion was considered by the scenario planning focusing on the simple payment. Total 6 future scenarios were drawn through the scenario planning, and 3 major strategy directions for attaining the preferred future scenario were drawn. This study drew a meaningful scenario through various analyses and industry specialist questionnaire about the future of the simple payment service which will be a crucial change of the domestic electronic payment under the uncertain future situation, and suggested an implication for the government and every interested party who provides the industrial service to prepare for the future.

• KIPS Transactions on Computer and Communication Systems
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• v.9 no.6
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• pp.121-130
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• 2020

In order to provide customized services according to a specific user or environment, various service scenarios should be developed based on context-aware workflow model. As the context-aware workflow model is constructed using limited context information and service information in the service domain, overlapping elements can occur in many service scenarios. The repetitive work process that results from these overlapping elements delays the development process of the service scenario. Therefore, the elements of the context-aware workflow model must be reused to solve the unnecessary work processes of service scenario development. In this paper, we propose a reuse method XML Object in context-aware workflow model to improve the process of service scenario development. The proposed method documents and manages the independent XML Object of the context-aware workflow model and reuses it by invoking the unit document in the service scenario development process. It can also be applied to new service scenarios by changing the attribute values of reusable elements. Experiments show example that the development process of the service scenario is simplified by reusing the elements of the context-aware workflow model.

• Journal of Korea Multimedia Society
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• v.19 no.2
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• pp.170-179
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• 2016

It is a story-based content creation service that provides any user with some proper contents based on a story written by the user in order to utilize a lot of contents accumulated on Internet. For this service, the story has to be described in computer-readable representation. In this paper, analyzing the structure of scenario, as known as screenplay or scripts, a structure of story representation, which is referred to as OpenScenario, is defined. We intend users to produce their own contents by using massive contents on Internet by the proposed method. The proposed method's OpenScenario consists two main parts, OSD (OpenScenario Descriptors) which is a set of descriptors to describe various objects of shots such as visual, aural and textual objects and OSS (OpenScenario Scripts) which is a set of scripts to add some effects such as image, caption, transition between shots, and background music. As an usecase of proposed method, we describe how to create new content using OpenScenario and discuss some required technologies to apply the proposed method effectively.

• Journal of Service Research and Studies
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• v.11 no.3
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• pp.55-74
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• 2021

In the global era, the tourism industry is a major profitable business, and the state and local governments are making various efforts to provide quality tourism experiences. The purpose of this study in a variety of tourism contents is to study barrier-free subway services in line with the global era, and to expand from the existing rapid, safe, and ordered transportation to the provision of high-quality comfort and all-round service experiences. This study compared and analyzed the subway service systems of Korea, China and both countries through the service design method, and presented a barrier-free subway service system to improve the user's satisfaction with the subway service system by improving the user's service experience. As a result, research results showed that 20 attractive quality attributes in 17 fields, such as convenience facilities, language issues, security equipment, and riding environment, play an important role in improving the quality and experience of subway services. In addition, through the construction of a Service Spatial Scenario, an optimized subway service system can be visualized to help understand this so that it can be used as a reference for creating a strategic application.

• Journal of Industrial Technology
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• v.21 no.A
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• pp.117-122
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• 2001

Currently, the VHE (suggested for global roaming user to provide personal service environment) implementation scenario is being proposed to realize 3G network requirements. However, developing VHE scenarios are focused on signal flow between node and network, and network and network. this case may result in weakness to protect subscriber's privacy in 3G network which commonly uses visited network. In this paper, we reanalyze a several VHE implementation scenarios for user profile protection, indicate a problem concerning user privacy, and finally, design a procedure to cope with vulnerability in VHE implementation scenario.

• Journal of the Korean Society of Food Culture
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• v.35 no.2
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• pp.181-192
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• 2020

This study aimed to identify whether or not four service situations varying according to positive and negative combinations of physical evidence and functional service influence store image and purchase behavioral intentions of customers at bulgogi restaurants. The video-scenario technique was used for the study. Data were analyzed with the SPSS (Window 19.0) package using frequency analysis, one-way ANOVA, 2 by 2 factorial ANOVA, exploratory factor analysis, and multiple regression analysis to confirm the hypotheses. The combined effect of functional service and physical evidence influenced store image and purchase intention. In terms of seperate effect of physical evidence and functional service, the effect of employee service on store image was more powerful than that of physical evidence, even though the effect differed depending on the situation. Purchase intention was only influenced by functional service quality from employees under the four different scenarios. Thus, when opening a Korean restaurant, proper management of tangible evidence suitable to service, and the prices expected from local customers should be determined. Additionally, extremely high or low levels of physical evidence management should be avoided.

• KIPS Transactions on Computer and Communication Systems
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• v.2 no.1
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• pp.1-6
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• 2013

Variety of smart devices including smart phone have become and essential item in user's daily life. This means that smart devices are good mediators to get collecting user's behavior by sensors mounted on the devices. The information from smart devices is important clues to identify by analyzing the user's preferences and needs. Through this, the intelligent service which is fitted to the user is possible. This paper propose a smart service recommendation model based on user scenario using fusion context-awareness. The information for recommendation services is collected to make the scenario depending on time, location, action based on the Fusion process. The scenarios can help predict a user's situation and provide the services in advance. Also, content categories as well as the content types are determined depending on the scenario. The scenario is a method for providing the best service as well as a basis for the user's situation. Using this method, proposing a smart service model with the fusion context-awareness based on the hybrid sensing is the goal of this paper.

• Journal of the Institute of Electronics Engineers of Korea CI
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• v.48 no.3
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• pp.11-17
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• 2011

In this paper, we propose method of the social scenario generation that maximize public`s participation taking advantage of a Social Network Service technology to overcome limit of scenario generation formed in existent analog space. The method is novel because digital technology was used only in storytelling, and never used in improving the quality of information introducing in scenario generation. Existent scenario generation was apt to lean in subjective thinking of individual and when handle story of professional field, there was difficulty because it was writer individual`s generation. Entrance on the stage of digital scenario generation programs was standardized form of scenario, but This limitation did not still solve. Therefore, whatever make scenario in digital space, scenario generation is still depending on only writer individual`s ideas. By method that overcome this limit, we propose social scenario generation that use SNS that writer can accommodate opinions of many people and relevant informations up to date.

• Journal of Auto-vehicle Safety Association
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• v.7 no.2
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• pp.44-49
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• 2015

This paper presents an evaluation scenario of safety performance for extraordinary service permission of autonomous vehicle driving on a motorway. Based on advanced driver assistance system (ADAS) which is already mass-production, an autonomous vehicle driving on motorway is tested on the public roads and also getting close to mass-production. Before the autonomous vehicle tested, the safety of autonomous driving system should be evaluated based on a proper test scenario. Prior to develop the test scenario, this paper reviews the licensing standards for an autonomous vehicle in California and Nevada, and the international regulations of each ADAS. To develop the scenario, the driving conditions of motorway are categorized into five modes and fundamental evaluation requirements of elements of autonomous driving system are derived. An evaluation scenario, which represents the real driving conditions, has been developed to assess the safety of autonomous vehicle. This scenario has validated by computer simulation using model predictive control (MPC) based autonomous driving algorithm.