• Title/Summary/Keyword: service provider

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A TINA-Based Component Modeling for Static Service Composition

  • Shin, Young-Seok;Lim, Sun-Hwan
    • Journal of information and communication convergence engineering
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    • v.2 no.1
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    • pp.40-45
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    • 2004
  • This paper describes a modeling of service composition manager based on TINA (Telecommunication Information Networking Architecture). The Service composition function is mainly motivated by the desire to easily generate new service using existing services from retailers or $3^{rd}$-party service providers. The TINA-C specification for the service composition does not include the detailed composition procedure and its object models. In this paper, we propose a model of components for the service composition, which adapts a static composition feature in a single provider domain. To validate the proposed modeling, we implemented prototype service composition function, which combines two multimedia services; a VOD service and a VCS service. As a result, we obtain the specification of the detailed composition architecture between a retailer domain and a $3^{rd}$-party service provider domain.

A Framework of Factors Affecting ASP Effectiveness (ASP 효과에 영향을 미치는 요인)

  • Moon Yong-Eun
    • The Journal of Information Systems
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    • v.15 no.2
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    • pp.227-245
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    • 2006
  • Several studies have investigated the success of ASP(Application Service Provider) from various perspectives. This study, thus, investigated factors affecting ASP effectiveness in various literature relevant ASP and outsourcing. By applying the basic ideas of the IS success model, this study proposes a research model of the factors affecting the success of ASP, in term of internal factors(Top Management Involvement, User Participation, IS Maturity) and external factors(Transaction Reliability, Service Reliability, System Trust Security). The proposed model is expected to help both researchers and practitioners extend their understanding of the success factors of the ASP effectiveness.

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Exemption from Civil Liability in the Good Samaritan Law ('선한 사마리아인 법'에 따른 민사책임의 감경 - 응금의료에 관한 법률 제5조의2을 중심으로 -)

  • Kim, Cheonsoo
    • The Korean Society of Law and Medicine
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    • v.15 no.2
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    • pp.31-60
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    • 2014
  • In this paper the good Samaritan civil liability is argued. In many cases some damage could be caused by an emergency medical service. In such situations the degree of duty of care taken by the service provider would be alleviated depending upon the degree of emergency. Then the service provided by anyone not carrying any duty to do so could be generally ruled by the 'Korean Civil Act' Article 735. This article is related to the management of affairs in urgency. The application of this article means the mitigation of civil liability of the service provider. If the service provider not carrying any duty to provide it "has managed the affairs" of the service "in order to protect the" victim "against an imminent danger to the latter's life", the provider "shall not be liable for any damages caused thereby, unless he acted intentionally or with gross negligence". Korea has another rule applied in such a situation, that is the Korean 'Emergency Medical Service Act' Article 5-2. This article is established for the exemption from responsibility for well-intentioned emergency medical service. It could be referred to as the Good Samaritan law. It provides: "In cases where no intention or gross negligence is committed on the property damage and death or injury caused by giving any emergency medical service or first-aid treatment falling under any of the following subparagraphs to an emergency patient whose life is in jeopardy, the relevant actor shall not take the civil liability ${\cdots}$" In this paper the two articles is compared in the viewpoints of the requirements for and effects of the application of them respectively. The 'Korean Civil Act' Article 735 is relatively general rule against the the Korean 'Emergency Medical Service Act' Article 5-2 in the same circumstance. Therefore the former could be resorted to only if any situation could not satisfy the requisites for the application of the latter. In this paper it has suggested that the former article be more specific for the accuracy of making decision to apply it; and that the latter be revise in some requirements including the victim, the service provider, and the service.

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The Implementation of Web Services System for Realtime Finger Recognition in Mobile Environments (모바일 환경에서 실시간 지문인식을 위한 웹 서비스 시스템 구현)

  • Ko, You-Jung;Kim, Yoon-Joong
    • Proceedings of the Korea Contents Association Conference
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    • 2006.11a
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    • pp.483-487
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    • 2006
  • In this paper implemented that PDA sends finger images and can finger recognition web service system in realtime. Finger recognition web service system received the finger images and return the recognition result as XML style. because of this it can offer the same service to using wireless PDA as well as using wire internet client. This system consist of mobile client and finger recognition web service provider. Mobile client request finger recognition web service provider using DIME with taken finger image. We can easily receive and see the result of finger recognition without mass finger database in limited storage space of PDA. Finger recognition web service provider offers that receiving finger images and calling finger recognition system after the recognition return the result.

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A Study on the Customers' Service Expectation Level: The Effects of Distribution Service Excellence Awards for an Airport (공항의 기대서비스 수준에 관한 연구: 유통서비스기관 평가결과의 효과를 중심으로)

  • Chun, Jeong-Lee;Park, Sang-Beom
    • Journal of Distribution Science
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    • v.16 no.11
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    • pp.47-56
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    • 2018
  • Purpose - In this research, the expectation level of service of Incheon International Airport was investigated. Service expectation level is critical to the customers' satisfaction and should be managed. Regarding the expectation level of service, the concepts have been defined and introduced by some researchers including Zeithaml, Berry, and Parasuraman (1993). However, due to the difficulties of measuring the level, researches on the expectation level of service have been limited. The main reason of difficulties of measuring the effects is that desired service, adequate service, perceived service, predicted service which are the conceptual components of the expectation level of service are psychologically described concepts and thus are hard to set up standards and to measure numerically. All that one can discern is that desired service level is higher than adequate service level or perceived service level is lower than predicted service level under the certain conditions, etc. Research design, data, and methodology - In this research, the level of service and factors affecting the level are investigated using the case of an Airport. The main idea of research is to investigate whether a supposed factor that is alleged to affect the expected service level is working empirically. The supposed factor is service provider's promise to provide certain level of service to customers. Results - The research results can be summarized as follow. First, service provider's promise, in this case the Airport's Service Quality Award by Airports Council International which can be regarded as objective promise to provide the certain level of service to customers is turned out to be influential to factors affecting expectation level of service. Second, service provider's promise affects to move the customers' expectation level of service upward especially the service of delivering the necessary information to customers in the airport correctly and swiftly. Conclusions - The implications of the research results are, first, customers' expectation level of service in influenced by service provider's promise, second, airport's service award increases the level of customers' service level and as a result for the airport to meet the customers' expectation level of service more efforts should be made.

A study on the current status and ways of activating 3PL (제3자물류의 실태분석 및 활성화 방안에 관한 연구)

  • 이충규;김준석
    • Journal of Korea Port Economic Association
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    • v.18 no.2
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    • pp.65-90
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    • 2002
  • Despite the importance and necessity, the 3PL has not been activated to date. Among many views, customers claim that logistics service provider(LSP) are not prepared or capable of offering satisfactory 3PL services, while LSP emphasize the lack of mutual trust, closed corporate culture of the customer and excessive demand for reducing the costs. With this keeping in mind, it surveyed difference of perception between users and providers of 3PL services in terms of the actual status of using 3PL services, the degree of satisfaction and key factors for selecting 3PL provider through the questionnaire. As shown in this study, 43.3% of the respondents outsourced logistics services. However, Most company outsourced only inland transportation (49.5%) which is a simple and limited scope of 3PL services, but it also indicated that the percentage of users have ranged was less then 10% in outsourcing their whole logistics sector to 3PL provider and employing other logistics functions. Among respondents, a majority of the service provider stated that they offered satisfactory cost-saving to the customers, while users felt that the degree of satisfaction for using 3PL services was evaluated as at an average level and they more highly regarded the strong partnership of their 3PL provider rather than the saving of cost and improvement of customer's services. Moreover, in contrast to the 3PL providers which regard the most important factor for selecting 3PL service provider is the logistics cost quoted, users of 3PL services felt that the quality of services was more significant than the reduction of cost, and this tendency for selecting 3PL providers was shown in more advanced countries. While users of 3PL services indicated that the main reason for not using 3PL services was to avoid disclosing information of their business and it costs much for employing 3PL providers than doing themselves, 3PL providers thought it was due to reluctancy of opening information and resistance from the logistics division engaged in logistics activities concerned. Accordingly, providers and users of 3PL services should trust each other and prepare plan to activate 3PL services under the collaborative relationships as soon as possible.

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A Study on Activation of New Mobile Communication Spectrum in the Environment of Mobile Big Data Traffic (모바일 빅 데이터 트래픽 환경에서 새로운 이동통신 주파수의 활성화 방안 연구)

  • Chung, Woo-Ghee
    • Journal of Satellite, Information and Communications
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    • v.7 no.2
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    • pp.42-46
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    • 2012
  • This paper analyses technical and economical conditions which activate the use of mobile communication spectrum not to limit the growth of mobile broadband service because of mobile big data traffic and proposes the method which activate the use of mobile communication spectrum. To activate new mobile communication spectrum the expenditure and income of investment should be balanced. The activation of new mobile communication spectrum to process mobile big data traffic depends on technical and economical conditions, internal and external factors of service provider. The investment expenditure is relate to CAPEX, OPEX which is internal factors of service provider and to spectrum price which is external factor of service. The investment income is relate to tariff system which is internal factors of service provider and to spectrum neutrality which is external factor of service provider. The activation of new mobile communication spectrum can be implemented when the investment expenditure and investment income meet the balance including the spectrum price in the investment expenditure and the tariff system which is able to extend network and the income based on traffic increase by external contents in the investment income.

The Effect of Interaction between Customer and Service Provider on Service Value in the Service Encounter (서비스접점에서 고객과 서비스 제공자의 상호작용이 서비스 가치에 미치는 영향)

  • 이명식
    • Proceedings of the Korean DIstribution Association Conference
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    • 2001.02a
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    • pp.67-101
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    • 2001
  • As the quality movement is beginning to take shape in the service sector, the shift to a quality focus becomes essential to the competitive survival of service business. The purpose of this paper is to analyze the effect of interaction between customer and service provider on perceived service value in service encounter using service delivery model, which is based on two key factors such as customer participation and service provider's control. Support is found for a number of the hypothesized structural relations. Some implications for service marketing practice are discussed briefly.

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The Effect of Interaction between Customer and Service Provider on Service Value in the Service Encounter (서비스 접점에서 고객과 서비스 제공자의 상호작용이 서비스 가치에 미치는 영향)

  • 이명식
    • Journal of Distribution Research
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    • v.5 no.2
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    • pp.20-48
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    • 2001
  • As the quality movement is beginning to take shape in the service sector, the shift to a quality focus becomes essential to the competitive survival of service business. The purpose of this paper is to analyze the effect of interaction between customer and service provider on perceived service value in service encounter using service delivery model, which is based on two key factors such as customer participation and service provider's control. Support is found for a number of the hypothesized structural relations. Some implications for service marketing practice are discussed briefly.

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An Experimental Study of Private Key and Secret Key Disclosure Vulnerability in Cryptographic Service Provider(CSP) Module (Cryptographic Service Provider(CSP) 모듈의 개인키/비밀키 노출 취약점에 대한 실험적 연구)

  • Park, Jin-Ho;Cho, Jae-Ik;Im, Eul-Gyu
    • Convergence Security Journal
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    • v.7 no.3
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    • pp.61-70
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    • 2007
  • In Windows operating system, CSPs(Cryptographic Service Providers) are provided for offering a easy and convenient way of using an various cryptographic algorithms to applications. The applications selectively communicate with various CSPs through a set of functions known as the Crypto API(Cryptographic Application Program Interface). During this process, a secure method, accessing data using a handle, is used in order to prevent analysis of the passing parameters to function between CryptoAPI and CSPs. In this paper, our experiment which is using a novel memory traceback method proves that still there is a vulnerability of private key and secret key disclosure in spite of the secure method above-mentioned.

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