• Title/Summary/Keyword: service process

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Sustainability Criteria Identified in the Global Sourcing Practices of Global Fashion Retailers (글로벌 패션 기업의 해외 소싱 프로세스에서 나타난 지속 가능성 기준)

  • Lee, Ji Yeon
    • Fashion & Textile Research Journal
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    • v.24 no.2
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    • pp.206-216
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    • 2022
  • This study sought to examine the sustainability criteria found in the global sourcing practices of global fashion retailers. Sustainable supply chain management, with a particular focus on the sustainability criteria of global sourcing, was analyzed. This qualitative study was based on a focus group interview and corporate social responsibility (CSR) annual reports. Eight master categories, 18 middle categories, and 37 bottom categories were extracted. The key categories and their middle categories were as follows: (1) Social compliance (working conditions, employment, safety); (2) Environment concerns (environmental pollution management, eco-friendly production, supply chain environment); (3) Energy efficiency (energy saving program, store environment); (4) Consumer protection (restricted substances management, consumer product safety improvement); (5) Management system (code of conduct, triangle audit system); (6) Community social activities (local community service, voluntary activities, charitable activities); (7) External stakeholder engagement (media & non-governmental organization management, maintenance of relationship with local authority); (8) Brand protection (respect for companies' intellectual property). The findings of this study offer academically significant insights into the sustainability criteria that can be encountered by companies under diverse global sourcing scenarios, revealing that global sourcing by fashion retailers is not merely a means of reducing costs, but a way of generating new jobs and making a social contribution to developing countries. The study's findings also have practical significance, offering guidelines for general CSR activities in the global sourcing process.

Factors driving Fashion Chatbot Reliability -Focusing on the Mediating Effect of Perceived Intelligence and Positive Cognition- (패션상품 챗봇에 대한 신뢰 형성 요인 - 지각된 지능과 긍정적 인지의 매개효과를 중심으로 -)

  • Lee, Ha Kyung;Yoon, Namhee
    • Fashion & Textile Research Journal
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    • v.24 no.2
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    • pp.229-240
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    • 2022
  • This study explores the effect of anthropomorphism on fashion chatbot reliability, mediated by perceived intelligence and cognitive evaluation. The moderating effects of individuals' need for human interaction between chatbot anthropomorphism and perceived intelligence, cognitive evaluation, and chatbot reliability are also explored. Participants, who were recruited through the online research firm, responded to questions after watching a video clip showing a conversation with a fashion chatbot on a mobile screen. The data were collected through Mturk, a crowdsourcing platform with an online research panel. All responses (N = 212) were analyzed using SPSS 26.0 for the descriptive statistics, frequency analysis, reliability analysis, exploratory factor analysis, and PROCESS procedure. The results demonstrate that chatbot anthropomorphism increases chatbot reliability, and this is mediated by chatbot intelligence. Although chatbot anthropomorphism increases cognitive evaluation, the effect of cognitive evaluation on chatbot reliability is not significant; thereby, the effect of chatbot anthropomorphism on chatbot reliability is not mediated by the cognitive evaluation. The direct effect of anthropomorphism on chatbot reliability is also moderated by individuals' need for human interaction. For participants with a high need for human interaction, chatbot anthropomorphism increases chatbot reliability; however, anthropomorphism does not significantly affect chatbot reliability for participants with a low need for human interaction. The study's findings contribute to expanding the literature on consumers' new technology acceptance by testing the antecedents affecting service reliability.

On the Integrated Operation Concept and Development Requirements of Robotics Loading System for Increasing Logistics Efficiency of Sub-Terminal

  • Lee, Sang Min;Kim, Joo Uk;Kim, Young Min
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.1
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    • pp.85-94
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    • 2022
  • Recently, consumers who prefer contactless consumption are increasing due to pandemic trends such as Corona 19. This is the driving force for developing the last mile-based logistics ecosystem centered on the online e-commerce market. Lastmile led to the continued development of the logistics industry, but increased the amount of cargo in urban area, and caused social problems such as overcrowding of logistics. The courier service in the logistics base area utilizes the process of visiting the delivery site directly because the courier must precede the loading work of the cargo in the truck for the delivery of the ordered product. Currently, it's carried out as automated logistics equipment such as conveyor belt in unloading or classification stage, but the automation system isn't applied, so the work efficiency is decreasing and the intensity of the courier worker's labor is increased. In particular, small-scale courier workers belonging to the sub-terminal unload at night at underdeveloped facilities outside the city center. Therefore, the productivity of the work is lowered and the risk of safety accidents is exposed, so robot-based loading technology is needed. In this paper, we have derived the top-level concept and requirements of robot-based loading system to increase the flexibility of logistics processing and to ensure the safety of courier drivers. We defined algorithms and motion concepts to increase the cargo loading efficiency of logistics sub-terminals through the requirements of end effector technology, which is important among concepts. Finally, the control technique was proposed to determine and position the load for design input development of the automatic conveyor system.

Evolution of the synthetic aperture imaging method in medical ultrasound system (초음파진단기 합성구경영상법의 진화)

  • Bae, MooHo
    • The Journal of the Acoustical Society of Korea
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    • v.41 no.5
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    • pp.534-544
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    • 2022
  • Medical ultrasound system has been widely used to visualize the lesion for diagnostics in most medical service site including hospitals and clinics thanks to its advantages such as real time operation, ease of use, safety. Among many signal processing blocks of the system, one of the most important part that governs the image quality is the beamformer, and technologies for this part has been continuously developed in long time. The synthetic aperture imaging method, that is one of the major technologies of beamforming, was introduced to maximize utilizing the information delivered from the patient's body through the probe, and contributed to breakthrough of the image quality since it was introduced in around 1990's, and evolved continuously in decades. This paper reviews and surveys the process of development of this technology and expects future evolution.

Changes in antioxidant activity of Chrysanthemum indicum L. extract by Lactobacillus casei KCTC 3109 (Lactobacillus casei KCTC 3109에 의한 감국 추출물의 항산화능의 변화)

  • Lee, Ja-bok;Choi, Jae Young
    • Journal of Convergence for Information Technology
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    • v.11 no.5
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    • pp.223-231
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    • 2021
  • The antioxidant activity of Chrysanthemum indicum L. extract (CIL) was investigated by fermenting lactic acid bacteria with the CIL from 64% and 80% ethanol extraction and measuring the total phenolic contents (TPC), flavonoid, 2,2-diphenyl-1-picrylhydrazyl (DPPH), reducing power (RP), and linoleic acid auto-oxidation inhibitory activity. CIL was confirmed to inhibit bacterial auto-oxidation. TPC was increased in strains 3109 and 3237, while flavonoid decreased in all strains. DPPH was increased in strains 3074 and 3109 fermented with 64% CIL and all the strains with 80% CIL. RP was increased and linoleic acid auto-oxidation inhibitory activity decreased in all the strains fermented with 64% or 80% CIL. Among the 4 strains, strain 3109 had the highest DPPH and RP; thus, it was most effective in increasing CIL's antioxidant efficacy through the fermentation process.

The Effect of UI Usability of Mobile Healthcare Applications on Technostress and Continuous Use Intention: Focusing on Elderly Users (모바일 헬스케어 애플리케이션의 UI 사용성이 테크노스트레스와 지속사용의도에 미치는 영향: 고령의 사용자를 중심으로)

  • Cha, Jaehyuk
    • Journal of Digital Convergence
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    • v.19 no.5
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    • pp.295-305
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    • 2021
  • The purpose of this study is to empirically verify how UI usability of mobile healthcare applications affects the perception of technostress and continuous use of elderly users. Through this, the effect of UI usability of mobile healthcare applications on technostress and continuous use intention was demonstrated for 199 people aged over 60. As a result, all four sub-factors of UI usability had a significant effect on technostress, and the magnitude of the influence was found to be in the order of content, process, design, and system. On the other hand, it was found that technostress had a significant effect on the intention of continued use. Through the above results, a UI design strategy that can lead to continuous use by relieving the technostress experienced by the elderly was suggested. This provides academic and practical implications for the future development and service direction of mobile healthcare applications for the elderly.

The Effect of Star Chef Image in Cookbang on Career Decision Self-efficacy and Career Preparation Behavior -Focusing on Culinary Arts Major College Students in Gyeongju Area- (쿡방에서의 스타 조리사 이미지가 진로결정 자기효능감과 진로준비행동에 미치는 영향 -경주지역 조리전공 대학생을 대상으로-)

  • Kim, Ok-Sun
    • Journal of Digital Convergence
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    • v.19 no.8
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    • pp.405-413
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    • 2021
  • This study examined the effect of cookbang cognition on the star chef image and career preparation behavior, and the moderating effect of career self-efficacy. A self-reported questionnaire survey was conducted on 271 college students of culinary arts major in Daegu and Gyeongju area and analyzed using a structural equation model. As results, cookbang cognition showed a significant positive effect on the star chef image, and image also had a positive effect on career preparation behavior. In addition, career self-efficacy has a moderating effect on the relationship between the star chef image and career preparation behavior. Through these results, it is possible to suggest foundation for the related field through theoretical and empirical verification of the process in which the influence of cookbang affects career preparation behavior. In the future, more systematic study in this field is required.

Political Participation of Pentecostal Churches and Democracy in Brazil (브라질 오순절교회의 정치 참여와 민주주의)

  • Kim, Hang-Seob
    • Iberoamérica
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    • v.22 no.1
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    • pp.1-30
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    • 2020
  • Recently, in the conservative wave in Latin America, the political participation of the conservative Pentecostal Church has been highlighted. This article analyzes the impact of this political participation on democracy and its development, based on the case of Brazil. First, the Pentecostal churches contributed greatly to religious pluralism, but show an exclusive and aggressive attitude toward other religions and ideologies. Also, in the process of selecting official candidates, most members of the churches are politically mobilized according to the unilateral decisions of the leadership, and these elected candidates serve the specific corporatist interests of their own denomination or church rather than the public interest. In addition, the purpose of political participation to obtain public offices is also a stumbling block to the development of democracy in Brazil by placing it in the direct realization of a specific religious interests or values of the rebuilding of the Christian kingdom.

The Political Implications of 'Femicide(Feminicidio)' in Latin America (라틴아메리카에서 '페미니시디오(Feminicidio)'의 정치적 함의)

  • Lee, Soon-Joo
    • Iberoamérica
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    • v.22 no.2
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    • pp.59-98
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    • 2020
  • The purpose of this study is to examine how the politics of 'femicide(femicidio)' or 'feminicide(feminicidio) is embodied in Latin America. To this end, I tried to grasp the political nature of these terms through the debate over the terms of 'femicide' vs 'feminicidio' and the process of establishing concepts. In Latin America, the 'Declaration on Femicide' in 2008 emphasized the responsibility of the state, and as demands for countermeasures against feminism increased, each country enacted the femicide law. However, due to the lack of mechanisms to implement the law, investigations, or punishments for the perpetrators have not been properly conducted. And femicide is becoming more serious. Recently, #NiUnaMenos, the 8M International Women's Day strike, and performances started in Chile are spreading out of Latin America, gaining sympathy around the world. Also, these actions are emerging as one of the new political movements that demand a democracy with gender equality, adding different agendas according to the situation of each region, including femicide, with strong cohesion.

Educational Implications of the Use of 'a gente' in Portuguese (포르투갈어 a gente 사용의 교육적 의미)

  • Kim, Han-Chul
    • Iberoamérica
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    • v.23 no.1
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    • pp.1-31
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    • 2021
  • The main purpose of this study is to examine the use of 'a gente' in Portuguese, and to discuss what to consider educationally. We examined the origin and style of 'a gente', grammaticalization process phase, personalization level, and variations in use in terms of linguistic and social aspects, and confirmed that 'a gente' is showing an increasingly high frequency of use in Brazil. And in order to find educational considerations, we observed how 'a gente' was handled in Portuguese textbooks for foreigners, and analyzed data obtained through interviews with three Korean students studying Portuguese in Brazil. Considering the importance and frequency of use of 'a gente', which is used in the third-person singular form, the section about 'a gente' in grammar and textbooks seems to be very insufficient. Therefore, the contents of textbooks that do not correspond to the actual use of language should be actively revised according to changes in the reality of language use. In addition, the instructor should not be bound by traditional use, but must include 'a gente' in the personal pronoun section of the textbook for efficient education, and actively reflect the more practical usage to educate.