• Title/Summary/Keyword: service mediation

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A Study on the Introduction of Liability Compensation Insurance to Prevent Medical Dispute (의료분쟁 예방을 위한 책임보상보험 도입에 관한 연구)

  • Kim, Kee-Hong
    • Journal of Arbitration Studies
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    • v.28 no.4
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    • pp.43-59
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    • 2018
  • This study aims to review various efforts required by medical institutions to prevent medical accidents in advance and to suggest the necessity of introducing liability insurance for medical accidents based on cases abroad and compulsory professional indemnity insurance at home. Over the past five years between 2013 and 2017, the number of inquiries regarding medical accidents and medical disputes has increased by 11.1 percent from 36,099 to 54,929, and the number of mediation and arbitration for medical disputes has increased by 14.3 percent from 1,304 to 2,225. Since some medical accidents even cause social problems, a compulsory insurance system for the liability of medical institutions for damages need to be introduced to promptly compensate the victims of medical accidents and to ensure compensation by medical personnel. In Korea, a system is in place to provide compensation for a client who suffers an accidental damage after receiving professional services, regardless of whether or not the professional service provider can provide compensation. In major foreign countries, a medical liability system is in place that is applied either by the principle of liability with fault, or the principle of liability without fault. In this study, the cases of compulsory insurance and semi-compulsory insurance in the US and Japan to which the principle of liability with fault is applied, as well as the case of New Zealand to which the principle of liability without fault is applied, were examined. It is necessary to urgently introduce the compulsory insurance system for the liability of compensation to prevent medical disputes and to compensate for the life and physical damages of the victims of medical accidents in domestic medical institutions. Doing so is expected to ensure fair compensation for the victims of medical malpractice and compensation by medical personnel, thereby improving medical practice.

Effect of the leader's behavioral integrity on the trust in leaders and voice behavior of the Members -moderating effect of phychological safety- (상사의 언행일치가 상사신뢰와 구성원의 발언행동에 미치는 영향 -심리적 안전감의 조절효과-)

  • Han, Jin-Hwan
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.235-245
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    • 2022
  • This study confirmed the effects of leaders' behavioral integrity on organizational members' voice behavior. It verified whether trust in leaders mediates behavioral integrity and voice behavior and ascertained the moderating effect of members' psychological safety on trust in leaders and members' voice behavior through leaders' behavioral integrity. It targeted organizational members in the service industry, including insurance, securities, banks, consulting, and credit card companies, with a questionnaire survey carried out with 424 response copies. The study results confirmed a significant and positive effect of leaders' behavioral integrity on trust in leaders and voice behaviors. Second, trust in leaders was found to mediate between leaders' behavioral integrity and members' voice behavior. Third, members' psychological safety had a moderating effect on trust in leaders and members' voice behavior. When psychological safety was higher than average, there was a moderated mediating effect of psychological safety in the behavioral integrity on voice behavior with trust mediation in leaders. Therefore, this study has significance in that it was determined that trust in leaders and the psychological safety of the members are essential for leaders' behavioral integrity to enhance members' voice behavior.

The Effect of Subjective Class Consciousness on the Quality of Life of Female Elderly: Verification of the Multi-Mediation Effect of Expectation and Depression of Living Standards (여성 고령자의 주관적 계층의식이 삶의 질에 미치는 영향 : 생활 수준 기대감과 우울의 다중 매개효과 검증)

  • Lee, Bo-Young;Lee, Yong-Chang
    • The Journal of the Korea Contents Association
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    • v.22 no.4
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    • pp.365-378
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    • 2022
  • This study attempted to understand the effect of subjective class consciousness on the quality of life of female elderly people and to verify the multi-mediated effect of expectation of living standards and depression. To this end, an analysis was conducted using the SPSS Process Macro for 8,070 female elderly people aged 55 or older in the data of the "2018 Aging Research Panel Survey 7" of the Korea Employment Information Service. As a result of the analysis, first, it was found that the higher the subjective class consciousness of the elderly women, the higher the quality of life. Second, the higher the subjective class consciousness of the elderly women, the higher the expectation of living standards and the lower the depression. Third, in the relationship between the subjective class consciousness and quality of life of female elderly, when expectations and depression of living standards were simultaneously put into the regression equation, both variables were found to have significant mediating effects. Based on these research results, practical and policy implications for improving the quality of life of the elderly women were discussed together.

Estimating the Economic Value of the Online Marketplace for Legal Services (변호사검색상담 플랫폼의 경제적 가치 추정)

  • Minsoo Park;Jungmin Kim;Hong Lee
    • KDI Journal of Economic Policy
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    • v.45 no.3
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    • pp.49-73
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    • 2023
  • This study examines the usage status of legal services provided by lawyers targeting domestic consumers and investigates empirically how much online platforms that facilitate lawyer search and consultation can increase consumers' utility, and how much the lawyer legal service market will expand through this. To this end, this study applies a discrete choice demand model to the data collected through a conjoint survey to estimate the value of the lawyer search and consultation platform perceived by consumers, and estimates the effectiveness of the platform in expanding the market for lawyer legal services through a simulation method. As a result of the analysis, the relative value that consumers place on finding and consulting a lawyer using the online platform instead of being introduced to a lawyer by an acquaintance or searching for a lawyer offline is estimated to be about 70,414 won. It was found that the existence of lawyer search and consultation platforms could increase the market size of legal services by as little as 18.9% to as much as 70.2%. In particular, the platforms are expected to increase the accessibility of legal services to vulnerable groups.

Study on the Influence of Growth Mindset of University Students on Occupational Engagement: Testing the Mediation Effect of Career Adaptability (대학생의 성장마인드셋과 진로관여행동의 관계에서 진로적응성의 매개효과 검증)

  • Woojung, Jang
    • Journal of Industrial Convergence
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    • v.21 no.3
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    • pp.49-56
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    • 2023
  • The purpose of this study is to verify the mediating effect of career adaptability in the relationship between growth mindset and occupational engagement. A total of 203 data were collected through an online survey targeting university students. For data analysis, frequency analysis and descriptive statistics analysis were used via SPSS 25.0 and AMOS 25.0 software. As a result of the study, growth mindset had a direct effect on occupational engagement (𝛽=.254, p<.01) and the mediating effect of growth mindset on occupational engagement through career adaptability was also statistically significant. (𝛽=.137, p<.01). This study suggests that it is important to promote occupational engagement for students' correct career guidance, and to this end a practical strategy for cultivating a growth mindset and career adaptability is needed.

How Job Stress and Psychological Adaptation Predicting Interpersonal Needs Among Female Migrant Manufacturing Workers in China: A Structural Equation Model

  • Rongxi Wang;Xiaoyue Yu;Hui Chen;Fan Hu;Chen Xu;Yujie Liu;Shangbin Liu;Lian Jin;Ming Li;Yong Cai
    • Safety and Health at Work
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    • v.14 no.2
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    • pp.222-228
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    • 2023
  • Background: This study aimed to explore relationships between job stress and psychological adaptation and how they related to interpersonal needs through mood states among female migrant manufacturing workers. Methods: A cross-sectional survey was conducted in 16 factories in Shenzhen, China. Sociodemographic, job stress, psychological adaptation and other psychological information of was collected. Structural equation modeling was performed to delineate the internal relationship between variables. Results: The hypothetical structural equation model exhibited acceptable model fit among female migrant manufacturing workers (χ2 = 11.635, df = 2, χ2/df = 5.82, p = 0.003, RMSEA = 0.090, CFI = 0.972, SRMR = 0.020). Job stress was directly associated with mood states and interpersonal needs; Psychological adaptation was directly associated with mood states and indirectly associated with interpersonal needs; Bootstrapping tests demonstrated mediation effect of mood states in the way from psychological adaptation to interpersonal needs. Conclusion: Female migrant manufacturing workers who suffered stress from job and the process of psychological adaptation may have worse mood states and workers with worse mood states are more likely to develop unmet interpersonal needs, a proximal factor of suicidal ideation.

Advertising effects of non-human attributes of chicken franchise TV advertisement: Focusing on the recent advertisement of K chicken (치킨프랜차이즈 TV광고의 비인적 속성에 따른 광고효과: 최근 K치킨의 광고 효과를 중심으로)

  • Cho, Hee-Young;Cho, Kyoung-Seop
    • The Korean Journal of Franchise Management
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    • v.9 no.1
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    • pp.17-25
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    • 2018
  • Purpose - This study was to investigate the effect of advertising attributes on advertising attitude, brand equity, and advertising effect of TV commercials of chicken franchise brand, which is one of the most popular food service brand in recent years. Research design, data, and methodology - This study aims to see the effect of advertising attributes on advertising effectiveness and the mediating effects of advertising attitude and brand equity. A total of 200 questionaire was collected, 15 respondents were discarded due to missing information. Therefore, a total of 185 respondents were used for this study. The data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, three-step mediation regression analysis, and path analysis with SPSS 24.0 and AMOS 24.0 statistical program. Result - The results of the study are as follows. First, the effect of brand attitude on brand attitude and brand equity, brand equity and advertising effect on brand attitude, and brand equity on advertising effect were statistically significant. As a result of the mediating effect test, it was confirmed that the attitude of the ad and the brand equity mediates partly between the ad property and the advertisement effect. Conclusions - As a result of the study, it is suggested that the informativeness and notableness affect the consumers among the advertisement attributes, so that it is necessary to be able to convey the accurate information more clearly to the consumers when composing the contents of the advertisement. In other words, in the case of the advertisement of the chicken franchise brand corporation, it will be an effective advertisement campaign if it continuously transmits the correct advertisement message to the consumers in association with the brand.

A Study on the Mediating Effect of Self-esteem on the Relationship between Economic Status and Happiness among the Elderly (노인의 경제상태가 행복에 미치는 영향: 자아존중감의 매개효과)

  • Yoon, Myeong Sook;Lee, Myo Sook
    • 한국노년학
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    • v.32 no.2
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    • pp.397-413
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    • 2012
  • The purpose of this study was to examine the mediating effect of self-esteem on the relationship between economic status and happiness among the elderly. The subjects of this study were 641 people over 65 years old around 4 metropolitan area. Structural Equation Modeling in AMOS 18.0 was adopted to examine measurement model and mediating effects of self-esteem by using Bootstrapping method. The results were as followings. First, subjects who had higher education, higher income, married, religion, higher marital satisfaction, no chronic disease, voluntary work participation showed more higher happiness. Second, the analysis resulted confined the full mediation effects of self-esteem in the relations between the economic status and happiness of the elderly. Based on these findings suggested that social work intervention service should be discussed to increase the level of self-esteem for the happiness among the elderly.

The Relationship Between Service Satisfaction of Senior Center and Subjective Quality of Life: Focused on the Mediating Effect of Empowerment (노인복지관 서비스 만족과 주관적 삶의 질 간의 관계: 임파워먼트의 매개효과를 중심으로)

  • Choi, Jeong Min;Lee, Su-Ae;Park, Min-Seo;Kweon, Gu-Young
    • 한국노년학
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    • v.31 no.1
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    • pp.63-77
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    • 2011
  • The purpose of this study was to examine the mechanism through which Senior Center User's services satisfaction impacts quality of life. We were particularly interested in the mediating effect of empowering Senior Center users. bootstraping method based on structural equation modeling were used. The partial and full mediation model were compared and X2 difference test was conducted between the two models. The result showed that the mediating effect of empowering senior center user was statistically significant and accounted for the relationship between the senior center user's services satisfaction and quality of life. Empowering senior center user mediated fully the effect of senior center user's services satisfaction on quality of life. Practice and policy implications as well as further research topics were discussed to aid the search for highly effective interventions.

A Study on the Influence of Growth Mindset of University Students on Career Adaptability: Testing the Mediation Effect of Learning (대학생의 성장마인드셋이 진로적응성에 미치는 영향 분석: 학습몰입의 매개효과 검증)

  • Woojung Jang
    • Journal of Industrial Convergence
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    • v.21 no.9
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    • pp.1-9
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    • 2023
  • The purpose of this study is to verify the mediating effect of Learning Flow in the relationship between Growth Mindset and Career Adaptability. Based on 203 response data collected from university students, hypotheses were analyzed using SPSS 26.0 and AMOS 26.0 programs. According to the result of this study, Growth Mindset had a direct positive (+) effect on Learning Flow (𝛽=.403, p<.001), and Learning Flow also had a positive (+) effect on Career Adaptability (𝛽=.393, p<.001). Also, in the relationship between Growth Mindset and Career Adaptability, Learning Flow showed a mediating effect. This means that in order for Growth Mindset to affect Career Adaptability, Learning Flow must be considered as essential. To this end, it suggests that it is important to build a Learning Flow along with cultivating a Growth Mindset.