• Title/Summary/Keyword: service convenience

Search Result 1,702, Processing Time 0.027 seconds

Effects of Authentic Leadership on Positive Psychological Capital and Change-Oriented Organizational Citizenship Behavior in Flight Attendants -Focusing on the Mediating Effect of Positive Psychological Capital- (항공사 승무원의 진정성리더십이 긍정심리자본 및 변화지향 조직시민행동에 미치는 영향 -긍정심리자본의 매개효과를 중심으로-)

  • Park, Jung-Min;Ha, Dong-Hyun
    • The Journal of the Korea Contents Association
    • /
    • v.16 no.9
    • /
    • pp.51-65
    • /
    • 2016
  • The purpose of this study was to examine whether authentic leadership influenced positive psychological capital and change-oriented organizational citizenship behavior(CO-OCB) in airline service context. Moreover, this study was designed to test the mediating effect of positive psychological capital between authentic leadership and CO-OCB to provide fundamental and practical information for airline industry. A convenience sample of 390 flight attendants was surveyed and a total of 377 usable questionnaires were analyzed. Then hypotheses were tested using structural equation modelling(SEM). The results were as follows. Firstly, authentic leadership was divided into 'self-awarenese', 'relational transparency', internalized moral perspective' and 'balanced process'. Secondly, 'self-awarenese' and 'internalized moral perspective' influenced positive psychological capital. Thirdly, positive psychological capital influenced CO-OCB. Fourtjly, positive psychological capital had mediating effects partially between authentic leadership and CO-OCB.

An analysis on invasion threat and a study on countermeasures for Smart Car (스마트카 정보보안 침해위협 분석 및 대응방안 연구)

  • Lee, Myong-Yeal;Park, Jae-Pyo
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.18 no.3
    • /
    • pp.374-380
    • /
    • 2017
  • The Internet of Things (IoT) refers to intelligent technologies and services that connect all things to the internet so they can interactively communicate with people, other things, and other systems. The development of the IoT environment accompanies advances in network protocols applicable to more lightweight and intelligent sensors, and lightweight and diverse environments. The development of those elemental technologies is promoting the rapid progress in smart car environments that provide safety features and user convenience. These developments in smart car services will bring a positive effect, but can also lead to a catastrophe for a person's life if security issues with the services are not resolved. Although smart cars have various features with different types of communications functions to control the vehicles under the existing platforms, insecure features and functions may bring various security threats, such as bypassing authentication, malfunctions through illegitimate control of the vehicle via data forgery, and leaking of private information. In this paper, we look at types of smart car services in the IoT, deriving the security threats from smart car services based on various scenarios, suggesting countermeasures against them, and we finally propose a safe smart car application plan.

A Study on the Revitalization of Container Cargoes in Donghae Port Using IPA Technique (IPA기법을 활용한 동해항 컨테이너 활성화 강화 방안에 관한 연구)

  • Park, Young-il;Nam, Tae-Hyun;Ma, Hye-Min;Yeo, Gi-Tae
    • Journal of Digital Convergence
    • /
    • v.16 no.3
    • /
    • pp.275-289
    • /
    • 2018
  • It is necessary to develop a bridgehead port for trading with northern countries to promote trade through the East Sea because the East Sea Rim economic bloc around the Northeast Asia including South Korea, China, Russia, Japan, and North Korea has a high growth potential in the future. Therefore, this study aims to suggest a strategic direction to enhance the competitiveness of Donghae Port through reinforcement of container cargoes by conducting Importance-Performance Analysis (IPA) for stakeholders of Donghae Port. The analysis results suggest that it is necessary to improve the five evaluation factors: attractiveness of container and bulk volumes, appropriate ratio of export/import container quantities, frequency of vessel entry and diversity of sea routes, convenience of complex linked transportation, and competitiveness of cargo handling equipment. The implications of this study are as follows. First, it is necessary to continuously research the current status of container and bulk cargo volumes of the port and ways to increase the absolute cargo volume. Second, we need to consider realistic alternatives to improve the ratio of export/import container quantities. Third, in terms of network, we should establish a service improvement plan to increase the frequency of port calls and the diversity of sea routes. Furthermore, incentives should be provided to increase the trade volume of Donghae Port through strengthened complex linked transportation function. Finally, it is urgently necessary to provide investment support for container handling equipment as an essential requirement for the activation of the container cargoes in Donghae Port.

A Study on Releasing Cryptographic Key by Using Face and Iris Information on mobile phones (휴대폰 환경에서 얼굴 및 홍채 정보를 이용한 암호화키 생성에 관한 연구)

  • Han, Song-Yi;Park, Kang-Ryoung;Park, So-Young
    • Journal of the Institute of Electronics Engineers of Korea CI
    • /
    • v.44 no.6
    • /
    • pp.1-9
    • /
    • 2007
  • Recently, as a number of media are fused into a phone, the requirement of security of service provided on a mobile phone is increasing. For this, conventional cryptographic key based on password and security card is used in the mobile phone, but it has the characteristics which is easy to be vulnerable and to be illegally stolen. To overcome such a problem, the researches to generate key based on biometrics have been done. However, it has also the problem that biometric information is susceptible to the variation of environment, whereas conventional cryptographic system should generate invariant cryptographic key at any time. So, we propose new method of producing cryptographic key based on "Biometric matching-based key release" instead of "Biometric-based key generation" by using both face and iris information in order to overcome the unstability of uni-modal biometries. Also, by using mega-pixel camera embedded on mobile phone, we can provide users with convenience that both face and iris recognition is possible at the same time. Experimental results showed that we could obtain the EER(Equal Error Rate) performance of 0.5% when producing cryptographic key. And FAR was shown as about 0.002% in case of FRR of 25%. In addition, our system can provide the functionality of controlling FAR and FRR based on threshold.

The Impact of Kitchen Employees' Perception of a Food Purchasing System on Non-Financial Performance in a Contract Food Service Company - Focused on Taegu.Gyeongbuk Area - (조리종사자의 식자재구매시스템 인지와 비재무적 성과의 영향 관계 - 대구.경북 위탁급식업체를 중심으로 -)

  • Jeong, Wook-Young;Oh, Young-Sub
    • Culinary science and hospitality research
    • /
    • v.18 no.3
    • /
    • pp.46-57
    • /
    • 2012
  • This study aims to analyze how the perception of a food purchasing system affects non-financial performance and job satisfaction among the kitchen employees of contract foodservice companies in Taegu Gyeongbuk area. By a convenience method, 197 copies(85%) out of 230 copies of the questionnaire were used for analysis. For data processing, the SPSS WIN Version 14.0 statistical package program was used and the frequency analysis reliability analysis, factor analysis were conducted so the hypothesis was verified through the multiple regression analysis. The results are as follows: First, the perception of a food purchasing system affected job satisfaction as a whole, which was significant in food ingredients management factors of sub-hypothesis1-2. Second, the perception of a food purchasing system affected non-financial management performance, which was significant in food ingredients management factors of sub-hypothesis2-2, and food ingredients supply and demand factors of sub-hypothesis2-3. Third, job satisfaction affected non-financial management performance of a company as suggested by hypothesis 3. From these results, it was found that kitchen employees' perception of a food purchasing system can induce their positive attitude, which exerts positive effects on business performance.

  • PDF

A Comparative Legal Study on Safety and Transportation Convenience of Mobility Disadvantaged Persons (항공교통약자 안전 및 이용편의를 위한 비교법적 연구)

  • Hwang, Ho-Won;Cho, Jeong-Hyeon
    • The Korean Journal of Air & Space Law and Policy
    • /
    • v.31 no.1
    • /
    • pp.63-97
    • /
    • 2016
  • Ago the passenger who using a wheelchair was denied boarding from the airline. The ACT ON THE PROHIBITION OF DISCRIMINATION AGAINST DISABLED PERSONS prohibits discriminatory treatment of persons with disabilities in transportation. But there are situations that limits the movement on persons with reduced mobility. The international community promote to protect disabled persons and persons with reduced mobility against discrimination and to provide them with assistance when travelling by air. According to news report, the governing Council of the International Civil Aviation Organization (ICAO) has established new global core principles on air transport consumer protection. The principles cover three phases of a customer's experience: before, during and after travel, and will now be considered by ICAO's 191 Member States when they develop or review their applicable national regimes. The international community are recognizing that passengers can benefit from a competitive air transport sector, which offers more choice in fare-service trade-offs and which may encourage carriers to improve their offerings, passengers, including those with disabilities, can also benefit from consumer protection regimes. In accordance with these we will also be provided to regulations that can prevent and protect the air passenger. In this paper analyze the regulations of the international air passenger rights, point out the lack of policy.

Intelligent Driver Assistance Systems based on All-Around Sensing (전방향 환경인식에 기반한 지능형 운전자 보조 시스템)

  • Kim Sam-Yong;Kang Geong-Kwan;Ryu Young-Woo;Oh Se-Young;Kim Kwang-Soo;Park Sang-Cheol;Kim Jin-Won
    • Journal of the Institute of Electronics Engineers of Korea TC
    • /
    • v.43 no.9 s.351
    • /
    • pp.49-59
    • /
    • 2006
  • DAS(Driver Assistance Systems) support the driver's decision making to increase safety and comfort by issuing the naming signals or even exert the active control in case of dangerous conditions. Most previous research and products intend to offer only a single warning service like the lane departure warning, collision warning, lane change assistance, etc. Although these functions elevate the driving safety and convenience to a certain degree, New type of DAS will be developed to integrate all the important functions with an efficient HMI (Human-Machine Interface) framework for various driving conditions. We propose an all-around sensing based on the integrated DAS that can also remove the blind spots using 2 cameras and 8 sonars, recognize the driving environment by lane and vehicle detection, construct a novel birds-eye HMI for easy comprehension. it can give proper warning in case of imminent danger.

The NHS Over-the-Counter Drugs Policy in UK: Its Experiences and Implications (영국의 일반의약품(Over-the-counter drugs) 관리법의 의료정책적 함의)

  • Han, Dong-Woon
    • The Korean Society of Law and Medicine
    • /
    • v.12 no.2
    • /
    • pp.265-291
    • /
    • 2011
  • Changes in a drug's availability from prescription only to over-the-counter (OTC) status is of concern to physicians from both public health and individual patient perspectives. Government has generally been supportive of changes in medications from prescription(Rx) to over-the-counter (OTC) status in Korea, however, recognizing that there are both benefits and risks to any health care intervention, health care professionals are conservative in implementing changes to either the process or structure of health care. Changes in status of a drug from Rx to OTC can represent a change in both structure and process. Cost and convenience seem to be major factors in determining whether, given the choice, patients purchase a medicine over the counter or obtain it on prescription. With current arrangements, exemption from prescription charges provides an incentive to continue to obtain products on NHS prescription even when they are available over the counter. There is therefore no simple relation between the availability of over the counter medicines and the level of prescribing of deregulated products. The appropriate use of over the counter medicines-particularly those that have only recently been deregulated-places a burden of care on community pharmacists and calls for closer working relationships with general practitioners. In particular, systems for referral and for recording details of both prescribed and over the counter medicines need to be developed, and a direct route needs to be established for community pharmacists to report adverse drug reactions to over the counter products. Reclassification of prescription medicines-by making them available through pharmacies without a prescription-provides the opportunity for consumers to purchase a wider range of medicinal products without making a demand on NHS resources. There is, however, no simple relation between availability of over the counter medicines and demand for NHS prescriptions. In the late 1980s the UK government fuelled the over the counter market by making it easier to reclassify certain medicines from prescription only status to allow over the counter sale in pharmacies. To explore the influence of deregulation of medicines on NHS prescribing, this article presents analyses of consumer behaviour in using medicines and prescribers' attitudes to over the counter medication and collates findings from research. Policy makers should be aware that patients' expectations in relation to OTC medicines may be in conflict with evidence-based practice.

  • PDF

Effect of Consumer-Brand Relationship Quality on Brand Loyalty in Family Restaurants (패밀리 레스토랑의 소비자-브랜드 관계의 질이 브랜드 충성도에 미치는 영향 : 마산지역 대학생을 대상으로)

  • Kim, Hyun-Ah
    • Korean journal of food and cookery science
    • /
    • v.22 no.4 s.94
    • /
    • pp.495-503
    • /
    • 2006
  • The purpose of this study was to analyze the effect of the consumer-brand relationship quality on the brand loyalty in family restaurants. Questionnaires were distributed to 320 students in K University located in Masan, who were sampled by convenience-sampling method. The surveys were conducted from November, 10 to 24, 2005. Of the 287 returned questionnaires, 15 unusable questionnaires were excluded to leave 272 for use in the final analysis(response rate: 85.0%). For the statistical analysis, SPSS(12.0)was used to conduct the descriptive analysis, factor analysis, reliability analysis, correlation and multiple regression analysis. The results of this study showed that 2 constructs (satisfaction and intimacy) of consumer-brand relationship quality have significantly positive effects on the brand loyalty in family restaurants(p<.01). This indicates that as consumer-brand relationship quality strengthens, the customer's brand loyalty increases. In conclusion, food service managers in family restaurants should focus on the marketing strategies to strengthen the quality of consumer-brand relationship in order to increase the brand loyalty of customers.

A Study on the integrated management system for tourism complexes based on IoT technology (IoT 기술을 기반으로 한 관광단지 통합관리시스템에 관한 연구)

  • An, Tai-Gi
    • Journal of Industrial Convergence
    • /
    • v.17 no.4
    • /
    • pp.1-8
    • /
    • 2019
  • The purpose of this study is to analyze the actual condition of tourism complex and to apply IoT-based integrated management system to tourism complex to improve the utilization and management of tourism complex. Tourists need various information to take the lead in tourism activities, and all of these necessary information is collected through various routes such as information of the Internet, travel agencies, newspapers, and surrounding experiences. Recently, information provision through the Internet has taken a large part due to the development of information technology, and systems that combine IoT technology are being constructed. This is because the popularization of IoT technology improves the diversity, accessibility and convenience of information and makes it convenient to use. The purpose of this study is to suggest the importance of tourism information service using IoT-based system and future research directions. The previous studies on IoT-based system construction were also reviewed considering the efficiency of IoT technology. In order to solve the problems of tourism complex, this study improved the IoT-based tourism complex operation system and conducted operation management. IoT-based management system is expected to be improved as a tourism complex platform and is expected to be improved by overall management cases and experiences.