• Title/Summary/Keyword: service car

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경쟁력제고를 위한 한국 자동차산업의 최적 유통구조에 대한 소고

  • 전달영
    • Journal of Distribution Research
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    • v.2 no.1
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    • pp.59-85
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    • 1997
  • The automobile industry in Korea has grown to the fifth in the world in terms of production capacity. In spite of the production growth, the marketing aspects such as distribution and customer service in the auto industry are still behind the world-class. Thus, the major purposes of this paper are as follows. The first is to analyze competitive structure of the industry and to compare distribution strategies of the major auto firms(Hyundai, Daewoo, and Kia). The second is to theoretically explain the transition from the vertical marketing system to the dealer system using transaction cost analysis. The third is to compare auto distribution channels in Korea with those in the U.S. and Japan. Finally, an optimal channel stucture in the auto industry is suggested after reviewing five alternative channel structures such as corporate-owned VMS, sales-specializing firm, multiplex system(VMS+limited dealer system), dual sales channel, and advanced dealer system. In the short-run, sales-specilizing firm was suggested as an optimal channel system to enhance customer satisfaction by integrating sales and customer service. In the long-run, advanced dealer system through regional differentiation was desirable for an optimal channel structure by organically integrating new car sales, used car sales, and after service to provide total marketing service to customers.

The Effectiveness of Service Characteristics of Car Sharing on User Evaluation and Net Benefit (카 쉐어링 서비스 특성이 사용자 평가와 순 편익에 미치는 영향)

  • Sohn, Bongjin;Choi, Jaewon;Kwon, Hyuk-Jun
    • The Journal of Society for e-Business Studies
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    • v.23 no.2
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    • pp.1-20
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    • 2018
  • Car Sharing Service is provided with sharing the vehicleas you can use it anywhere and anytime. The paper verified the factors impact between providing infrastructure characteristics such as scarcity, system quality and service quality and user evaluation factors based on DeLone & McLean IS Success Model. User evaluation factors have an influence on net benefit. D&M IS model mainly proved inner organization impact. The research collected experienced car sharing service, we analyzed the 224 respondents. The result of the hypothesis follows. The scarcity of time is negatively related to perceived social support and app trust. Provisional coupon is positively related to perceived social support and app trust. But, scarcity of quantity is not related to user evaluation factors. Most of the system qualities are related to app trust, however, privacy concern isn't related to app trust. the paper's demographic characteristic is lack of experience frequency. User evaluation factors that are perceived social support and app trust are positively related to user satisfaction and WoM intention. User satisfaction is individual impact and WoM intention is organization impact. Two factors are the net benefit in car sharing service. The area of sharing economy should more study about correlation among experimental various factors. Thus, the paper has different significant from antecedent research. because of trying to experimental analysis.

A Study on Velocity-Brake Force Resulted from Deceleration Signal (감속도 신호에 의한 속도-제동력 고찰)

  • Lee, U-Dong
    • Proceedings of the KIEE Conference
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    • 2003.11c
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    • pp.616-620
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    • 2003
  • Brake action is important in train operation. In case of diesel motor cas, coachs and wagon, the brake system is only act on the stop of train, but it is emphasis on safety and convenience in urban transit system such as EMU, subwar, AGT, etc. Brake of EMU has two types. one is called service brake that is used at normal operation. The other is called emergency brake. it is used at emergency operation. Service brake bring a EMU to a halt through a blending brake that form electronic brake and frictional brake. Generally EMU compose motor car and trailer car. Blending brake bring a EMU to a halt through a blending brake that form electronic brake of motor car and frictional brake of trailer car. Blending braking technology have different characteristics each nations or manufacturing companies. but deceleration command that is parameter decide blending brake. According to deceleration command, electronic brake and frictional brake are applied differently So braking power is different. electronic brake and frictional brake must be used appropriately as deceleration command. Also braking facilities must be stopped EMU more economically and safely through revision of algorism about blending brake according to output diagram. Thus The purpose of paper is to propose blending braking control way as consideration of braking output diagram used deceleration command that influence blending brake of EMU.

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A Study on Factors Affecting Intention to Use Connected Cars (커넥티드카 이용의도에 영향을 미치는 요인에 관한 연구)

  • Jeen, Sungkwang;Kim, Seog;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.49 no.3
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    • pp.359-374
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    • 2021
  • Purpose: This study attempted to verify which factor affects the intention to use of the connected car that has recently emerged. Methods: Based on prior researches, this study derives the characteristics of connected car that affects user intention and designs research model for empirical analysis. A structured questionnaire was conducted for those who drive cars, and a total of 292 usable responses were collected and empirically analyzed using SPSS and PLS. Results: The results of this study are as follows; service quality, hedonic motivation, and social influence have a significant effect on perceived value, but system quality, information quality, user innovation, experience and facilitating condition did not. In addition, it was found that system quality, information quality, service quality, user innovation, facilitating conditions and social influence have a significant effect on satisfaction, but hedonic motivation and experience did not affect satisfaction. Conclusion: The findings of this empirical analysis have implications for effectively recognizing the value of connected cars based on the technology of information systems to users and establishing sustainable growth strategies for connected car producers and suppliers.

Unveiling a Website Development for Car Inquiry

  • Loay F. Hussein;Islam Abdalla Mohamed Abass;Anis Ben Aissa;Mishaal Hammoud Al-Ruwaili
    • International Journal of Computer Science & Network Security
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    • v.23 no.2
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    • pp.111-125
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    • 2023
  • Due to the car's central role in modern life, the industry has become more fiercely competitive, with each manufacturer doing everything it can to attract buyers with features like plush interiors, comprehensive warranties, and helpful customer service departments. Customers may not have the luxury of buying a new car, so they will have to buy a used car. Nevertheless, in most cases, the customer (car driver) may be deceived about the vehicle information and history and thus will be confused in making his/her decision to purchase. In addition, after all attempts to obtain vehicle information (plate number, model, year of manufacture, number of maintenance times, accidents, etc.), the customer's many attempts may fail. In general, the government records and verifies the information of all cars, even those that pass through their borders. However, there might still be some trouble in obtaining this information. From this standpoint, we will design a website that makes it easier for car drivers, car companies and governments to carry out all the above-mentioned processes. It will also allow users, whether a driver or a car company, to inquire about all vehicle information through detailed and integrated reports on its condition since its entry into the Kingdom of Saudi Arabia until the present time, in addition to information supported by numbers and statistics to ensure the integrity and reliability of the information. This platform will save the trouble of searching for car information for drivers and car companies. It will also help governments keep track of the information of all cars entering and leaving the Kingdom of Saudi Arabia, which will contribute to facilitating the process of viewing the history of any car that has previously entered the Kingdom's borders.

APSI : A user Authentication Protocol using Smart phone in Immobilizer System (이모빌라이저 시스템에서 스마트폰을 이용한 인증 프로토콜)

  • Shin, Miyea;Jeong, Yoonsu;Bae, Woosik;Lee, Sangho
    • Journal of Convergence Society for SMB
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    • v.4 no.1
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    • pp.41-45
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    • 2014
  • Only if the secret key stored in the engine ECU matches car key stored in the car, immobilizer system is a car anti-theft system that automobile engine takes. To take an action as soon in case of losing car key or being stolen, the ASPI protocol is proposed for assigning a new password after finishing user authentication by the smart phone etc. The shortcoming point of that directly bring the car to a service center in case of losing key can be complemented by the proposed protocol. In case of the car and key both are theft together, the car can be stopped soon.

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Lightweight Design of Car Bodies for Double Deck High-Speed Trains (2층 고속열차 차체 구조물의 경량화 설계)

  • Kang, SeungGu;Shin, KwangBok;Ko, TaeHwan;You, WonHee
    • Journal of the Korean Society of Manufacturing Technology Engineers
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    • v.24 no.2
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    • pp.177-185
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    • 2015
  • This paper describes a weight-reduction design method for the car bodies of a double deck high-speed train (service speed of 300 km/h). The method uses lightweight materials and a topology optimization technique. In this study, aluminum extrusions and sandwich composites were selected as the best materials to reduce the weight of the car body. The topology optimization technique was used to determine which car body parts could be made of the sandwich composites to achieve additional weight savings. The results of the topology optimization analysis showed that sandwich composites could be used for secondary car body members such as the roof and the second underframe. Also, it was found that a car body composed of aluminum extruded parts and sandwich composites could weigh up to 14% less than a car body made of only aluminum extrusions.

Correlation between Car Accident and Car Color for Intelligent Service (지능형서비스를 위한 자동차사고와 자동차색깔의 상관관계)

  • Shin, Seong-Yoon;Lee, Sangwon
    • Journal of Intelligence and Information Systems
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    • v.19 no.4
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    • pp.11-20
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    • 2013
  • In designing Intelligent Traffic Systems, it should be necessary to consider telecommunications, appearance, environment, auxiliary functions, safety, and so on. Also, in choosing a car, a consumer considers those properties. This paper tried to elucidate the fact that car color has a very significant meaning for car safety when administrating intelligent traffic services and making car-purchasing decision. We first studied on occurrence probability of car accident according to car color that has something to do with car safety. Then, we studied on the concepts of advancing color and receding color. Advancing color causes less accidents since the color looks closer than it actually is. And receding color causes more accidents since the color looks farther than it actually is. And we classified car colors into eight classes and assign their ranking to each class, considering the number of car accidents. We tried to verify our research by use of telephone questionnaire for residents in Kunsan, Republic of Korea.

Development of a Vehicle Relocation Algorithm for the Promotion of One-way Car Sharing Service (공유차량의 효율적 단방향 서비스를 위한 차량 재배치 알고리즘)

  • Kim, Seung Hyun;Jung, Hee Jin;Bea, Sang Hoon
    • Journal of Korean Society of Transportation
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    • v.32 no.3
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    • pp.239-247
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    • 2014
  • In modern society, the transportation sector is having difficulties with mobility, safety, energy and environment issues so that solutions should be prepared progressively. Recently developed countries are paying greater attention to car-sharing systems as alternatives for relieving problems caused by increasing number of vehicles. Car-sharing systems are believed to keep the number of personal vehicles down and traffic congestion due to the fact that this system induces efficiency of vehicle operation. In this study, authors focused on solving the imbalance problem of car-sharing systems dynamically, to specifically improve one-way car sharing service. Therefore vehicle relocation algorithm was designed for maximizing profit of car sharing operators. For the application of the vehicle relocation algorithm among rental offices, we selected Haeundae-gu, Busan as the area of study. Rental offices have been designated to the zone centroid and we calculated the shortest path between rental offices by using TransCAD. In the study, we adapted MATLAB for the application of vehicle relocation algorithm. As the results, the total vehicle relocation time was estimated as 59.9 minutes. In addition, vehicle relocation algorithm was verified successfully by using Decision Tree method.

A Study of Mobile Edge Computing System Architecture for Connected Car Media Services on Highway

  • Lee, Sangyub;Lee, Jaekyu;Cho, Hyeonjoong
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.12 no.12
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    • pp.5669-5684
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    • 2018
  • The new mobile edge network architecture has been required for an increasing amount of traffic, quality requirements, advanced driver assistance system for autonomous driving and new cloud computing demands on highway. This article proposes a hierarchical cloud computing architecture to enhance performance by using adaptive data load distribution for buses that play the role of edge computing server. A vehicular dynamic cloud is based on wireless architecture including Wireless Local Area Network and Long Term Evolution Advanced communication is used for data transmission between moving buses and cars. The main advantages of the proposed architecture include both a reduction of data loading for top layer cloud server and effective data distribution on traffic jam highway where moving vehicles require video on demand (VOD) services from server. Through the description of real environment based on NS-2 network simulation, we conducted experiments to validate the proposed new architecture. Moreover, we show the feasibility and effectiveness for the connected car media service on highway.