• Title/Summary/Keyword: service aspects

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A Study on the Stress of Social Network Service and Using Reluctant Intention (SNS 스트레스와 이용의도저하에 관한 연구)

  • Park, Hyun-Sun;Kim, Sang-Hyun
    • The Journal of Information Systems
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    • v.24 no.2
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    • pp.53-72
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    • 2015
  • Purpose The purpose of this study was to investigate the factors affecting the users' stress and using reluctant intention to use social network service(SNS). This study especially focused on stress of SNSs' user. Because SNS has led to negative effects such as invasion of privacy, addiction and social overload recently. In addition, adverse effects of SNS had caused SNSs' user to feel stress and fatigue. Design/methodology/approach This study developed hypotheses to empirically examine the factors that affect SNS users' stress and using reluctant intention. In order to verify research hypotheses, this study collected data from 362 users who currently use the SNS in Korea. Further, we used the smartPLS analysis. Findings The results of this study are as follows; First, reputation perception, unwanted relation burden, privacy concern, information overload and interaction overload had a significant positive effect on SNS users' stress. But international influence had no significant positive effect on SNS users' stress. Second, SNS users' stress had a significant positive effect on using reluctant intention. The results of this study provides theoretical foundations on the research for dark side of SNS and implies that SNS providers are in need of exerting an effort to minimize the negative aspects.

Development of A Performance Model of the Foodservice Industry

  • Seo, Kyung Hwa;Jeon, Yu Jung Jennifer;Lee, Soo Bum
    • Culinary science and hospitality research
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    • v.22 no.6
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    • pp.132-144
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    • 2016
  • This study reviewed previous researches about the competence selection of foodservice firms, and shows firm's performance model through the results. The study classified factors according to core competence, differentiation strategy, and management performance. Out of 400 survey responses from by the firm's executive and employees who had worked for over three years at the headquarters (sales, financial, marketing/plan, R & D, etc.), a total of 302 questionnaires were used for the final analysis due to missing values and biased responses (response rate: 75.5%). As the results of analyzing final research model of this study, it appeared that ${\chi}^2(df=170)=384.88$, ${\chi}^2/df=2.26$, GFI=0.90, NFI=0.92, CFI=0.95, RMSEA=0.07. The results indicated that the CEO leadership, organizational culture, and human resource competencies are a driving force in all aspects of competitive advantage differentiation strategies. In addition, the R & D innovation, service, and marketing differentiation strategies are positively related to performance. The results validate the fact that foodservice firms could reinforce strategic decisions through a variety core competencies and achieve continuous performance through competitive strategies.

Studies on the Sanitary Recognition and Perceived Performance of Sanitary Management for School Food Service Managers in the Kyunggi Area (학교 급식 관리 영양사의 위생 인식 관리와 관련된 직무 수행도 - 경기 지역을 중심으로 -)

  • Kang, Kun-Og
    • Journal of the East Asian Society of Dietary Life
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    • v.18 no.2
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    • pp.264-275
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    • 2008
  • Seven constructs of sanitary management were evaluated in order to examine perceived performance of sanitary management and sanitary recognition for school food service managers in the Kyunggido area. In order to protect from foodborne illness, 331 (58.4%) responded that the most important aspects were sanitary conditions and stability upon food delivery, and the greatest obstacle was limited availability of facilities and equipment (182, 32.2%). The total mean score for the perceived performance of sanitary management was $4.16{\pm}0.445$ (5-point Likert scale). Among three sectors, personal hygiene management was generally well-conducted with a subtotal mean score of $4.52{\pm}0.458$; however temperature management scored lowest with a subtotal mean of $3.71{\pm}0.630$. Chi-square tests were performed according to general characteristics on the two lowest perceived sanitary management performance areas. In temperature management, there was a significant difference in 5 sectors according to age, and the ages $20{\sim}29$ showed the best perceived performance in all sectors. For serving management, a significant difference (p<0.01) was shown in all sectors. In conclusion, foodservice managers perceive that sanitary management is well-executed. However, the combination of proper equipments and facilities would lead to better perceived management.

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The Effect of Social Network Service on Social Capital (소셜 네트워크 서비스가 사회적 자본에 미치는 영향)

  • Kim, Jong-Ki;Kim, Jin-Sung;Lei, Zheng-Jie
    • The Journal of Information Systems
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    • v.21 no.3
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    • pp.163-186
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    • 2012
  • With the development of Internet and transition to information society, social capital is expanding to online from the traditional offline context. Especially with the widespread of social network service(SNS) the number of SNS users is increasing sharply and the importance of online social capital has been more and more significant. Most studies on social capital focused on organizational aspects but few studies have payed attention to personal aspect. Empirical studies on the relation between SNS and social capital were seldom conducted in previous studies. Based on the theory of social capital this study targets on the relationship formed through SNS and analyzes on how the relationship affects the perceived social capital. In this study 'self-presentation', 'playfulness' and 'critical mass' are posited as the antecedent factors of 'SNS usage'. This study proposes a research model to examine the effect of 'SNS usage' on 'relationship reinforcement', 'relationship building' and 'perceived social capital'. According to the results of empirical analysis, 'self-presentation', 'playfulness' and 'critical mass' can generate significant positive influence on 'SNS usage'. It also confirms not only the effect of 'relationship reinforcement' and 'relationship building' formed through SNS on 'perceived social capital' but also relationship between the social capital formation and SNS usage. The outcome obtained in this study can be applied in developing SNS services.

e-Lollapalooza: A Process-Driven e-Business Service Integration System fore-Logistics Services

  • Kim, Kwang-Hoon;Ra, Il-Kyeun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.1 no.1
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    • pp.33-51
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    • 2007
  • There are two newly emerging research issues in the enterprise information systems literature. One is the scalability issue for rapidly increasing choreographic volumes between interrelated organizations. The other is the business intelligence issue for traceable and monitorable business processes and services interchanging e-Business data and applications across organizations. Based upon these emerging issues, through a functional extension of the ebXML technology we have developed a process-driven e- Business service integration (BSI) system, which is named ‘e-Lollapalooza’. It consists of three major components ? the Choreography Modeler coping with the processdriven collaboration issue, the Runtime & Monitoring Client for coping with the business intelligence issue and the EJB-based BSI Engine coping with the scalability issue. This paper particularly focuses on the e-Lollapalooza’s development aspects for supporting the ebXML-based choreography and orchestration among the engaged organizations in a process-driven multiparty collaboration for e-Logistics and e- Commerce services. Here, it is fully deployed in an EJB-based middleware computing environment for e-Logistics process automation and B2B choreography.

A Study on Qualitative Improvement in the Information Services of University Libraries Through FISP (FISP를 통한 대학도서관 정보서비스 질적 향상에 관한 연구)

  • Chung, Jin-Sik;Roh, Yoon-Ju
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.2
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    • pp.159-170
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    • 2010
  • A survey was conducted with 155 professors in 23 universities in Seoul. The survey investigated recognition and the present condition of FISP among those professors, the results of which were analyzed in terms of three aspects: recognition of FISP, utility and implementation of FISP, and FISP users' satisfaction and opinions. of professors, FISP users were most frequently using it to write a treatise, while non-FISP users failed to use it because they had no information of its existence. Both FISP and non-FISP users significantly favored implementation of FISP and showed very positive intention of using it.

A study on the Innovation method of Metro EMU Maintenance (도시철도 전동차 정비 이론 및 개선 방향 연구)

  • Choi, Yong-Woon
    • Proceedings of the KSR Conference
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    • 2007.11a
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    • pp.1864-1870
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    • 2007
  • The inspection periods for the metro EMU maintenances vary variously according to the countries and railway operators. And the inspection systems vary according to the safety, economical, technical aspects, and also the social environments like passengers and maintenance qualities, etc. Also, in economic point of view, maintenance requires the man power, facilities, equipments, purchasing of parts and the loss of not being in revenue service during the maintenance period. Recently, there is a tendency that the inspection periods are extended gradually owing to the increased reliabilities of the equipments and parts of EMUs. Even if it is the EMUs that are already be in service, once the inspection method is innovated, the inspection time can be reduced. The inspection management innovation scheme includes such methods as the complete module to module replacement when trouble shooting a faulty parts before putting the EMU back to revenue service, the replacements of parts in complete set unit for the heavy maintenance, the establishments of exchange periods for the wasting parts, modernization of inspection equipments, introduction of RAMS for the reliability improvement and computerization of EMU maintenance management, etc. I think it is possible to optimize the inspection scopes and periods per parts and equipments by the introduction of RAMS.

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Implementation and Performance Analysis of Web Service Adapter for Integrated SNS Gateway (통합 SNS 게이트웨이를 위한 웹 서비스 어댑터 구현 및 성능 분석)

  • Jung, Insik;Kim, Hyeonwoo;Kwon, Dongwoo;Ju, Hongtaek
    • Journal of Internet Computing and Services
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    • v.15 no.1
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    • pp.135-142
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    • 2014
  • In this paper, we present integrated SNS Gateway as way to reduce mobile SNS traffic. Integrated SNS gateway's role is communication broker that located between mobile clients and SNS server. In Integrated SNS gateway, web service adapter communicates with SNS Server. Experiment was performed in aspects of contents RTT and network traffic. We evaluate and propose performances of integrated SNS gateway using gateway.

Pedagogical Content Knowledge Factors Considered by Pre-service Elementary Teachers in Planning and Implementing of Science Teaching Demonstration (초등 예비 교사들이 과학 수업 시연 계획 및 실행에서 고려하는 교과교육학지식 요소)

  • Noh, Tae-Hee;Yoon, Ji-Hyun;Kim, Ji-Yeong;Lim, Hee-Jun
    • Journal of Korean Elementary Science Education
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    • v.29 no.3
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    • pp.350-363
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    • 2010
  • Recently there has been increasing emphasis on pedagogical content knowledge (PCK) for fostering science teachers' teaching professionalism that needs to be done from teacher training courses systematically. We investigated what were the PCK factors considered in planning instruction and the difficulties encountered in implementing it by pre-service teachers. In this study, 26 sophomores at an university of education in Gyeonggi province were asked to perform teaching demonstrations using scientific instruction models. They were also requested to write reflective journals and interview. Analyses of the results revealed that many pre-service teachers considered the teaching strategies such as the instruction organization and implementation when planning instruction. They had also regard to the learners' cognitive affective aspects, whereas the pre-knowledge of them was not properly considered. Especially, the curriculum and assessment were almost disregarded. Most of the difficulties encountered in planning instruction and implementing it were appeared in terms of the teaching strategies. For example, they had difficulties in considering the characteristics of each stage presented by the instruction models when planning instruction and implementing it. The frequencies of the difficulties in implementing experiment were especially higher than those of the other PCK factors. Educational implications of these findings are discussed.

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A Study of Strategic Planning for Archival Information Services in the National Archives of Korea (기록정보서비스 전략계획 수립을 위한 기초 연구: 국가기록원을 중심으로)

  • Seol, Moon-Won
    • Journal of the Korean Society for information Management
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    • v.25 no.3
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    • pp.249-271
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    • 2008
  • This is a preliminary study to suggest the directions of strategic planning for archival information services in the National Archives of Korea(NAK). It has three parts. Firstly, it articulates the concept and the process of strategic planning and analyses the archival service strategies for NARA(US) and TNA(UK). Secondly, regarding our conditions, it suggests strategic goals, action plans and principles for the archival information services of NAK. Thirdly, it evaluates the current archival information services of NAK based on the suggested goals and plans and points out the aspects that is to be more strengthened to achieve these goals.