• Title/Summary/Keyword: seamless design

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A Study on the Relationship between Customer Interaction Center′s Design Elements and Its Effectiveness (고객접점센터 구축 요소와 도입 효과의 관계에 관한 연구)

  • 김성근;김은정
    • Journal of Information Technology Applications and Management
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    • v.10 no.3
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    • pp.143-162
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    • 2003
  • Today's firm runs on a customer-centric environment. Customers prefer to deal with companies that are accessible at anytime, from anywhere, in any form. Thix trend requires an ever-increasing number of channels to interact with the firm. And these channels ought to be integrated as well. To meet these challenges firms tend to rely on a customer interaction center (CIC) solution, enabling two-way interactions with customers through seamless contact channels. Though many firms these days tend to introduce the CIC into their organization, there is not much empirical research dealing with design elements that have to be fabricated in the CIC. This study is to investigate the relationship between CIC design elements and CIC effectiveness. To meet this objective we have contacted and surveyed a number of firms that are operating some form of CIC. We also describe a few success and failure cases in an effort to deliver issues or insights that should be considered in introducing CIC.

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A Quantitative Self Alignment Method in Incremental Printing: Coalescent Bar Alignment

  • Chun, Y.;Kim, T.Y.
    • Proceedings of the KIEE Conference
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    • 2003.07e
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    • pp.106-109
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    • 2003
  • The repeatability error creeps in every corner of mechanical design as mechanical design becomes diverse and complicated. Inkjet printing has inherent repeatability error problem due to its nature of seamless incremental image synthesis of partial images. Without the calibration for the repeatability error realization of high print quality or enhancement of other printing performance could be impaired. Printer designers have met this recurrent problem even before the inception of inkjet print device and contrived various solutions as their own intelectual proprietary. Also, it is a trend to perform necessary calibration without painstaking human intervention. To come up with another useful and proprietary solution has become an important ingredient in inkjet printer design. This paper presents such a solution developed at Digital Printing Division of Samsung Electronics Company.

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Template-based Automatic 3D Model Generation from Automotive Freehand Sketch (템플릿을 이용한 자동차 프리핸드 스케치의 3D 모델로 자동변환)

  • Cheon, S.U.;Han, S.H.
    • Korean Journal of Computational Design and Engineering
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    • v.12 no.4
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    • pp.283-297
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    • 2007
  • Seamless data integration in the CAx chain of the CAD/CAPP/CAM/CNC has been achieved to a high degree, but research concerning the transfer of data from conceptual sketches to a CAD system should be carried out further. This paper presents a method for reconstructing a 3D model from a freehand sketch. Sketch-based modeling research can be classified into gestural modeling methods and reconstructional modeling methods. This research involves the reconstructional modeling method. Here, Mitani's seminal work, designed for box-shaped 3D model using a predefined template, is improved by leveraging a relational template and specialized for automotive design. Matching between edge graphs of the relational template and the sketch is formulated and solved as the assignment problem using the feature vectors of the edges. Including the stroke preprocessing method required to generate an edge graph from a sketch, necessary procedures and relevant techniques for implementing the template-based modeling method are described. Examples from a working implementation are given.

Optical Properties with Arc Tube Structure of Ceramic Metal Halide lamps (세라믹 메탈할라이드 램프 아크튜브 구조에 따른 광학적 특성)

  • Lee, Joo-Hoo;Yang, Jong-Kyung;Kim, Nam-Goon;Jang, Hyeok-Jin;Park, Dae-Hee
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.57 no.12
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    • pp.2244-2248
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    • 2008
  • High intensity metal halide discharge lamp performance, specifically the generated luminous flux and light color content, depends critically on the arc tube design. Factors influencing the design and consequent lamp efficacy include : lamp size, geometry, arc tube composition, fill chemistry, electrode design and excitation modes. Shaping of Polycrystalline Alumina(PCA) can be realized by conventional ceramic processes. Several processes are applied nowadays. Well-known in the ceramic high pressure field for decades are the pressing and the extrusion method. Newly developed slurry and precious forming technologies give the one-body seamless tubes, which improve thickness uniformity and lighting performance. Now, we reported some optical properties with different arc tube structures of ceramic metal halide lamps.

MEDICOS: An MDO-Enabling Distributed Computing System (MDO를 위한 분산 컴퓨팅 시스템)

  • Jin, Shen-Yi;Jeong, Karp-Joo;Lee, Jae-Woo;Kim, Jong-Hwa;Jin, Yu-Xuan
    • Proceedings of the Korean Information Science Society Conference
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    • 2004.04a
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    • pp.778-780
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    • 2004
  • This paper presents a computing system, called MEDICOS. that enables Multidisciplinary Design Optimization (MDO) technology for engineering design on distributed environments. In MDO, various legacy softwares have to be Integrated, so dynamic configuration and seamless coordination between these legacy softwares must be supported. MEDICOS is designed to address these issues by the Linda shared memory model-based design and the agent-based wrapper technology. A prototype system for engineering designs is developed and tested with designing a super high temperature vacuum furnace.

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Design and Implementation of Seamless Interface Providing Persistence to C++ Object (C++ 객체 영속성 부여를 위한 이음새 없는 인터페이스의 설계 및 구현)

  • Lee, Mi-Young;Kim, Myung-Joon
    • Journal of KIISE:Computing Practices and Letters
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    • v.6 no.5
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    • pp.468-476
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    • 2000
  • Binding the object-oriented programming language C++ with a database management system provides a persistency to C++ programming objects so that objects can persist after program termina~,on. In such a binding system, we can manage a persistent object same as that we use a transient object and also use database management facilities such as transaction management and concurrency control. This paper presents a method providing the persistency to C++ programming objects in the binding system. We propose an improved interface based on C++ binding of ODMG-97 and present the design and implementation technique of it. The proposed interface provides a seamless interface for creating objects of the persistent capable class. We can create a persistent object without its class name as we do not give a class name when creating a transient object. Also, we guarantee the type compatibilty between the obiect created in database and the obiect created in main memory.

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A design and implementation of an in-service software upgrade technology to provide a seamless networking services (무중단 네트워킹 서비스 제공을 위한 서비스 중 소프트웨어 업그레이드 기술 설계 및 구현)

  • Yoon, Ho-sun;Ryu, Ho-yong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.20 no.9
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    • pp.1710-1716
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    • 2016
  • In general, software upgrade technique is needed to add new features or fix bug of software on a network devices. However, the problem is that the software must be upgraded after the termination of networking service to replace new package. An ISSU(In-Service Software Upgrade) technique is used to solve such the problem. ISSU is a technology to upgrade the software without interrupting the network service or an offline network equipment. In this paper, to provide a seamless networking service, we design and implement an architecture to apply ISSU technique to a network operating system. In this paper, we use high-availability feature in N2OS which has been developed by ETRI. In addition, in order to verify that the implemented ISSU function is operation properly, we proceed to test using a test environment based on a virtual machine.

Design and Implementation of High-quality Video Service with Adaptive Transport for Multi-party Collaborative Environments (다자간 원격 협업을 위한 적응형 전송 기능을 가진 고화질 영상 서비스의 설계 및 구현)

  • Han, Sang-Woo;Kim, Jong-Won
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.31 no.1B
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    • pp.26-38
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    • 2006
  • To construct seamless collaborative environments, what all participants intent should be delivered, and visual elements such gesture, facial expression, and ambiance should be shared with all participants. In this paper, we propose high-quality video service to support DV(digital video) and HDV(high-definition DV) based on Access Grid(AG) which is a prevalent collaborative system. The proposed service is designed for employing versatile media tools and codecs with SDP(session description protocol) and SAP(session announcement protocol). We also design network-adaptive video transmission module to mitigate the impact of network fluctuation. This periodically monitors multicast performance and controls frame rate on sender side considering network condition. The experimental results over the test bed show that proposed service enhances quality of AG video service and provides seamless high-quality video transport by mitigating the impact of network fluctuation.

New Design of a Permanent Magnet Linear Synchronous Motor for Seamless Movement of Multiple Passive Carriers (다수의 수동형 캐리어를 연속 이송시킬 수 있는 새로운 영구자석 선형동기전동기의 설계)

  • Lee, Ki-Chang;Kim, Min-Tae;Song, Eui-Ho
    • The Transactions of the Korean Institute of Power Electronics
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    • v.20 no.5
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    • pp.456-463
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    • 2015
  • Nowadays, small quantity batch production, which is so-called a flexible manufacturing system, is a major trend in the modern factory automation industry. The demands for new transportation system are increased gradually, with which multiple passive carriers carrying materials and semi-products are precisely and individually controlled along a single closed rail. Thus, a new type of permanent magnet linear synchronous motor (PMLSM), which consists of state coils on a single rail and PM movers as many as carriers, is proposed in this paper. The rail can be segmented as modules with pairs of coils and a current amplifier, which makes the transportation system simple; therefore, the rail can be easily extended and repaired. A design method of the new PMLSM with a single carrier is proposed, which can be thought as a new version of PMLSM, a coil-segmented coreless PMLSM (CS-CLPMLSM). Experimental setup for it is made, and propulsion results show that with the help of a new effective coil selection and switching algorithms, the conventional current-based vector control is sufficient to fulfill the position and velocity control of the new PMLSM. The proposed PMLSM is expected to fulfill seamless servo-control of multiple carriers also in process line, such as a new generation of flat panel display manufacturing line.

A Study on Universal Design Guideline of the Urban Railway Station: Transit Zone (도시철도 역사 환승구간의 유니버설 디자인 기준에 관한 연구)

  • Kang, Byoung-Keun;Lee, Ju-Yeon
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.22 no.2
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    • pp.35-44
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    • 2016
  • Purpose: Recently, Universal design has been applied to a variety of concepts of social integration in the national legislation and institutions, however, the applying to urban railway station is not satisfied. Most of cases, the handicapped can not work continuously, universal design must be provided. Methods: This study derives the detailed criteria through comparing and analyzing an national and international universal design-related system in transit zone. And the status is investigated in transit zone of domestic urban railway station. Improved national standard requirements are derived considering the type of the handicapped and universal design principles. Result: The domestic status shows that the most lacking entry criteria is not specified in national standards or the design is a lowest-level required by criteria through comparing detailed criteria drawn into domestic analysis. Therefore, in order to provide a pedestrian environment to meet the universal design principles and requirements for the handicapped, there is a need to re-establish with a specific national standards. Implications: This study will draw on universal design standards for seamless transfer in transit zone of urban railway station. The next studies are needed to target the overall paths ranging from outside to landing in urban railway station.