• Journal of the Korean Society of Clothing and Textiles
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• v.41 no.6
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• pp.1039-1049
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• 2017

This study investigated the effect of shopping satisfaction on travel satisfaction, travel specific quality of life and overall quality of life for Korean vacation tourists. Tourist evaluations on those four variables were confirmed first. The effect of shopping satisfaction on the other variables was then investigated. The effect of demographics was also identified. An on-line survey method was used to obtain data of 20's-50's tourists, while factor analysis, regression analysis, ANOVA, and Duncan test were applied to analyze data. The results were as follows. First, shopping satisfaction of the vacation travel showed a positive effect on tour satisfaction, which affected the quality of life after travel. Second, travel specific quality of life had a significant effect on overall quality of life and confirmed the bottom-up spillover effect. Third, the perception of shopping satisfaction, travel satisfaction, travel specific quality of life, and overall quality of life differed by demographic factors. Women and young tourists revealed high satisfaction scores in shopping and travel; in addition, wealthy travelers showed a higher quality of life. Occupation tended to partly affect satisfaction and quality of life. The findings implied that travel and tourists' shopping are an important element to enhance the quality of life.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.6 no.8
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• pp.13-19
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• 1983

In this paper an attempt is tried to answer the following questions : What does ergonomics have to do with work satisfaction\ulcorner Is there more satisfaction when ergonomics have applied in the design of work\ulcorner Is ergonomics important for work satisfaction\ulcorner This paper is started by defining the concept of satisfaction and ergonomics which is still at a comparatively early stage of development, and the effect of this in practice is that the majority of ergonomics assignments involve research. And then there discussions difficult theories of motivation and satisfaction such as Maslow' theory and Horzberg's theory. And in this paper I'll try to formulate the logical consequences of those theories for the relation between ergonomics and satisfaction. Finally I'll conclude with some ideas about the significance of ergonomics satisfaction. The level of satisfaction experienced with one's work is a complete function of the degree to which different values connected with work and with its concomitant results are attained, the opportunities perceived for the attainment of these values, the relative advantages and disadvantages of the work situation compared with that of other people, and personality and cultural determinants. As for ergonomics, the ergonomist's comprehension will need in future to encompass more of the emotional, attitudinal and motivational facts of working people. Ergonomically - designed work will not produce high degrees of satisfaction, but absence of ergonomics in design will be connected with some dissatisfaction. So this paper suggest s that ergonomics has some significance for work satisfaction and that social Psychological efforts to enhance work satisfaction cannot easily succeed without taking into account human-factors principles.

• Management & Information Systems Review
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• v.33 no.1
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• pp.299-312
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• 2014

This study is about the influence of perceived justice with service recovery on customer satisfaction and the customer's behavioral results. Even though prior studies estimated overall customer satisfaction, this study measured customer satisfaction separately in two parts: satisfaction with the service recovery and relationship satisfaction. The results are as follows. Distributive justice and interactional justice have positive effects on satisfaction with service recovery. But distributive justice, procedural justice and interactional justice have positive effects on relationship satisfaction. Satisfaction with the service recovery and relationship satisfaction have a positive effect on customer loyalty.

• Journal of Family Resource Management and Policy Review
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• v.24 no.2
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• pp.89-108
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• 2020

The purpose of this study was to analyze the factors influencing life satisfaction in widowhood among older females. Using the sixth Korean Retirement and Income Study (KReIS) supplementary survey data, a total sample of 1,471 women aged 65 or older whose spouse had died were selected, divided into 508 young-old (65-74), 745 middle-old (75-84), and 218 oldest-old (85+). Then, factors influencing the life satisfaction of these three groups were analyzed, based on a combination of perceived health and interpersonal satisfaction levels. It was found that among the young-old group, a higher level of subjective health perception indicated by monthly income and material support and interpersonal satisfaction linked to more frequent participation in community gathering combined for an overall higher level of life satisfaction. For the middle-old group, higher life satisfaction was provided by monthly income, informational support, and material support for subjective health perception and no diseases for interpersonal satisfaction. The oldest-old group with higher life satisfaction referred to monthly income for subjective health perception and no experience in donation activities for interpersonal satisfaction. Based on these findings, this study provides implications for policy and practice to improve the life satisfaction of elderly women who have experienced their spouse's death.

• Journal of the Korean housing association
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• v.23 no.1
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• pp.9-17
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• 2012

The purpose of this study is to understand the factors that influence residents' satisfaction with their housing. Resident's satisfaction is mainly influenced by two factors - one that pertains to housing and the other as per characteristics of the individual. Housing-related factors include housing types, housing tenure types, and size of floor space. Individual-related factors include household income, size, and education level. This study shows how both factors influence residents' satisfaction. Residential satisfaction is affected by the type of housing tenure (own, chonsei and monthly rent) and housing (detached housing, apartment and multi-family housing). Residential satisfaction of home owners is greater than that of chonsei renters or monthly renters. Residential satisfaction of chonsei renters is greater than that of monthly renters. Satisfaction of apartment residents is far greater than that of detached housing residents or multi-family housing residents. There is no difference in residential satisfaction between detached housing and multi-family housing residents. As total household labor income, household member, and residential area increase, residential satisfaction increase. Residential satisfaction of countryside residents is greater than that of metropolitan residents.

• Journal of the Korean Institute of Landscape Architecture
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• v.29 no.6
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• pp.21-26
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• 2002

The propose of this study is to suggest objective data to be utilized for a plan and the improvement of open space through the analysis of people's behaviour and satisfaction after the introduction of an opened-fence around offices followed by a plan for wall-afforestation of public institution's. The sites examined are four offices; two of them have opened-walls and the others have traditional enclosure. Analysis of frequency is conducted to understand the actual use according to people's individual peculiarities. Pearson's correlation analysis, t-test, multiple regression analysis are carried out to find out relations of fluents. In the end, the satisfaction is high in public institution satisfaction, entrance, space perception. stability, Landscaped office with opened-fence rather than fence, and the increase in usage of fluent of public institution satisfaction, entrance, space perception. stability, confusion brings about rising of use-satisfaction. Satisfaction with the exterior of building is the most important variable that influences the whole urban open space. Furthermore the influences of the approach and stability having connection with open or not-open fence is major variable affecting satisfaction of use of open space. Whether open or not is important factor on satisfaction of open space of office building. Through this study, we can find that opened fence determines use satisfaction of resting space of outdoor-office. So factors affecting satisfaction must be regarded as important requisite on planning, design, development and management in plan for afforestation of fence at public institution.

• Journal of Korean society of Dental Hygiene
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• v.17 no.5
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• pp.735-745
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• 2017

Objectives: This study was conducted to provide a basic set of data on the correlation relationship between the internal external satisfaction and organizational commitment of dental hygienist. Methods: The research subjects were a total 264 numbers of dental hygienists in Busan and Gyeongnam. The study was conducted from July 1 to August 30, 2016. Structured questionnaires were used for analysis. The collected data was analyzed using IBM SPSS. Statistics 20.0. Results: Job satisfaction according to general characteristics showed high internal satisfaction and external satisfaction in age and prime duty, and internal satisfaction in career. The factors affecting organizational commitment were sub-factors of job satisfaction, external satisfaction and internal satisfaction. Conclusions: The atmosphere composition must be to improve that in the dental clinic, the dental hygienist's scope of work, autonomy, and sense of accomplishment through job the organizational commitment of the dental hygienists. This should be supported by the effective management of human resources, salary structure and the improvement of the system.

• International Journal of Quality Innovation
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• v.4 no.2
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• pp.101-122
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• 2003

With the development of the American Customer satisfaction index (ACSI), research on customer satisfaction measurement or evaluation methods have become significant in the last decade. Most of international customer satisfaction barometers or indices are evolved based on the cause and effect relationship model of ACSI. Of critical importance to validity of customer satisfaction indices is how to construct a measurement attribute or indicator model and provide an effective implementation method effectively. Quality Function Deployment (QFD) is a very useful tool for translating the customer voice into product design through quality engineering. In fact, this is a methodology for measuring and analyzing evaluation indicators by their relationship matrix. In this paper, we will make an effort to integrate the framework of QFD into the measurement problem of customer satisfaction, and also develop a new multi-phase QFD model for evaluation of Customer Satisfaction Index (CSI). From the houses of quality in this model, the evaluation indicators impacting on customer's global satisfaction are identified by means of their relationship matrix. Then the evaluation indicator hierarchy and its measurement method for the customer satisfaction index are presented graphically. Furthermore, survey data from the Chinese automobile maintenance sector and a relevant case study are utilized to show the implementation method of the QFD model used to measure and analyze of customer satisfaction.

• Korean Journal of Organic Agriculture
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• v.26 no.1
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• pp.43-56
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• 2018

The objectives of this study are to analyze life satisfaction between agricultural and non-agricultural households using 1~4th KReIS (Korean retirement and income study) data, to investigate whether to affect on life satisfaction according to the employment industry of householder. and to examine various determinants of life satisfaction between agricultural and non-agricultural households. The summary of analysis results is as follows. First, life satisfaction is influenced by economic value. Also it is examined that both physical and mental health have a significant effect for life satisfaction. Especially, it is analyzed that the effect of mental health is larger than one of physical health for life satisfaction. In addition, it is investigated that life satisfaction of single-person households is higher than two or more person households. Second, there was significant difference between agricultural and non-agricultural households in life satisfaction. It was proved that life satisfaction of agricultural households is higher than non-agricultural ones. As a result, it is confirmed that life satisfaction is influenced by industrial characteristic and mental health rather than another determinants.

• Journal of the Korea Society of Computer and Information
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• v.24 no.6
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• pp.175-182
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• 2019

This study aims to identify causal variables by examining the mutual influences of community consciousness and life satisfaction. We used some data of KCYPS. A longitudinal study of 1952 adolescents selected as a sample was conducted using the Aautoregressive crossover delay model. The results of this study are as follows: First, it showed that life satisfaction is consistently affecting the later life satisfaction with the passage of time. Second, community consciousness showed that the previous community consciousness has a constant influence on the subsequent community consciousness as time passes. Third, the effect of previous life satisfaction on community consciousness was significant. Therefore, the cross-delay effect of life satisfaction on community awareness was stable with time. In other words, life satisfaction level was a causal variable that takes precedence over community consciousness, and the higher the life satisfaction of the previous time, the higher the level of community consciousness in the future. Fourth, the cross-delay effect of community consciousness on life satisfaction was not significant because community consciousness at previous time had no meaningful effect on life satisfaction at later time, so consciousness of community at previous time affects life satisfaction. This study provided some implications basing on this results.