• Title/Summary/Keyword: satisfaction-rate

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Residents' Perceptions of the Outdoor Spaces of Environmentally-friendly Apartment Complexes (친환경 아파트 거주자의 옥외환경에 관한 인식분석)

  • Lee, Jung-A;Chon, Jin-Hyung
    • Journal of the Korean Institute of Landscape Architecture
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    • v.35 no.6
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    • pp.1-13
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    • 2008
  • The purpose of this study is to examine residents' perceptions of the outdoor spaces of environmentally-friendly apartment complexes focused on quality of life. On-site intercept surveys were performed to collect data and samples were selected from the residents who are currently living in two different environmentally-friendly certified apartment complexes. This study has examined importance and satisfaction of outdoor spaces of the study sites as they relate to quality of life, as well as they correlation between the New Environmental Paradigm(NEP), and satisfaction and loyalty, respectively. Data were analyzed using several statistical methods including descriptive statistics, Importance-Satisfaction Analysis(ISA), t-test, and correlation. The results suggest that outdoor spaces of the apartment complexes are perceived as an important place to improve residents' quality of life. Residents showed a high satisfaction rate to the natural environmental features(e.g. natural areas present, amenity of space) while they showed a lower satisfaction rate to the social environmental features(e.g. access to public transportation). Although most residents tend to have the New Environmental Paradigm based on the study results, NEP did not influence the level of satisfaction in environmentally-friendly apartment complexes. In contrast, there was a significant relationship between NEP and loyalty. In addition, a strong correlation emerged between satisfaction of outdoor spaces and loyalty to the housing estates. Given these results, various recommendations were given to promote better use of outdoor spaces of dwellings to improve residents' quality of life.

A study of DISC Behaviour Patterns on the satisfaction difference of Comic-Animation Department students : Focusing on satisfaction in the major and satisfaction of the university life (DISC 행동유형에 따른 만화애니메이션학과 대학생들의 만족도 차이 연구 - 전공만족도와 대학생활만족도를 중심으로)

  • Kim, Shin
    • Cartoon and Animation Studies
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    • s.47
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    • pp.217-239
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    • 2017
  • The purpose of this research is to maximize the core competencies by objectively measuring the Behaviour Patterns of students in Comic-Animation major to understand the difference between individuals and to maximize one's merits which will improve the efficiency in education. Also through this research we could understand which aspects would be affected in both the satisfaction about the major based on Behaviour Patterns and the satisfaction of university life. According to the DISC Patterns, 41.7% of the students in Comic-Animation department shows that they were in Patterns I (Influence). And Patterns S (Steadiness) were 10% which was the lowest percentage in this survey. In the average of the subject's satisfaction aspect, the satisfaction of the professors' suggestion was 3.68 which was the highest. While the satisfaction of the administration service and welfare facility was 2.56 which was the lowest. The satisfaction rate based on DISC Behaviour Patterns shows a significant difference among the satisfaction of the department, the satisfaction of atmosphere in university and the satisfaction of the admin and welfare. Patterns I (Influence) was the highest the satisfaction in the major and the satisfaction of the university life while Patterns C(Criticalness) was the lowest. In particular, the importance of the I (Influence) is the most important factor, but it is essential that there is a slight decrease in the precision and accuracy of the work, and C(Criticalness) is shy and stressed, so they need to give positive communication and accurate advice. It is required to Comic-Animation department professor to analyse students' character based on Behaviour Patterns and a person's pros and cons for the career exploration and the employment consultation in order to have positive affect on employment rate. Also if the department's Behaviour Patterns construction were well utilized, it can improve the success rate of useful leadership and fellowship. it will improve the atmosphere in the department which will decrease the drop-out rate but increase the cohesion in the department which will lead to providing better result in the work and the project.

On the Factors that Affect Customers' Satisfaction in Social Commerce (소셜 커머스 고객 만족에 영향을 미치는 요인에 관한 연구)

  • Choi, Sungho;Lee, Sang-Yong Tom
    • Knowledge Management Research
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    • v.15 no.2
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    • pp.165-182
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    • 2014
  • Social commerce is regarded as a kind of e-commerce that utilizes social media. Considering increasing complaints around social commerce market, it is important to see customers' satisfaction level and intentions to repurchase. In this study, we examine antecedents that affect customers' satisfaction and relationship between satisfaction and intention to repurchase in social commerce market. We also use social media characteristics as moderators between antecedents and customers' satisfaction. The main results are as follows. First, except site design, most of the intrinsic factors of service quality, such as information, transaction, communication and perceived security had positive effects on customers' satisfaction. Second, all the extrinsic factors of service quality, such as discount rate, constraints, and discrimination had significant impacts on customers' satisfaction. Third, the social media characteristics could not moderate the relationship between service qualities and customers' satisfaction. Fourth, customers' satisfaction had positive effect on the intention to spread through social media. Fifth, customers' satisfaction had positive effect on the intention to repurchase. Social commerce companies need to set up strategies considering the antecedents of customers' satisfaction using these research results. They also need to secure customers that have sustainable purchasing intentions.

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150 Consecutive Cases of Delayed Post Mastectomy Reconstruction with TRAM Flap and Results (유경횡복직근피판을 이용한 유방절제술 후 지연재건 150례 및 결과)

  • Jung, In-Uk;Lee, Taik-Jong
    • Archives of Plastic Surgery
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    • v.38 no.1
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    • pp.19-26
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    • 2011
  • Purpose: This is the report on the results of 150 consecutive cases of delayed postmastectomy reconstruction with TRAM flap performed by single surgeon. The purpose of this study is to review the merits, demerits and other considerations of this method by analyzing the results. Methods: 150 patients were reviewed retrospectively who had breast reconstruction by a single surgeon from July 2001 to July 2008. Reviewed factors include demographic factors, mastectomy method, adjuvant therapies (such as radiation, chemotherapy) complication rate, simultaneous contralateral breast procedure rate, secondary touch-up procedure rate, and patients' satisfaction. Results: Ovarall TRAM flap complication rate was 22.6%. Among them, donor site complication rate was 36%, simultaneous contralateral breast procedure rate was 44.6%, secondary touch-up procedure rate was 40%. All rates were higher compared to immediate reconstruction with TRAM flap. But the patients' satisfaction was about the same as immediate reconstruction. Conclusion: Delayed postmastectomy reconstruction with TRAM flap can yield satisfactory results despite of relatively high complication rate and concomitant procedure rate when it is performed by a experienced surgeon.

The Mediation Effect of Satisfaction with Major Regarding the Effect of Major Selection Motive on Career Preparation Behaviors - Focused on Art, Music, and Physical Education Students (전공선택동기가 진로준비행동에 미치는 영향에서 전공만족도의 매개효과 -예·체능계열을 중심으로)

  • Yoon, Sung-Hae;Song, Sun-Hee
    • The Journal of the Korea Contents Association
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    • v.20 no.4
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    • pp.591-600
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    • 2020
  • The decrease in the number of school-age population, the introduction of university evaluation and educational capacity enhancement projects have made the enrollment rate and employment rate important indicators. Accordingly, universities are making great efforts to improve the competitiveness of their universities by increasing students' major satisfaction. The purpose of this study is to find out whether art and music students major selection motivsion of affects major satisfaction for career preparation behavior. For this survey, students of arts and physical education at K University in Gyeonggi-do were surveyed and 197 questionnaires were used as analysis data. As a result of the study, it was found that major selection motivation had a significant static effect on career preparation behavior and major satisfaction, and major satisfaction was analyzed to have a complete mediating effect on the effect of major selection motivation on career preparation behavior. With on the results of this study, in the future, universities will need an efficient curriculum to enhance students' majors satisfaction. To that end, we should develop the theoretical and practical curriculum so that students can actively participate, operate programs such as operation of comparative subjects and on-demand education, and raise the level of education. To this end, the interest and active support of the industry-academia-research are required.

Review of Literatures for Development of Clinical Trial Guideline for Total Ankle Arthroplasty (인공발목관절의 임상시험 가이드라인 개발을 위한 문헌적 고찰)

  • Park, Jin Oh;Lee, Moses;Lee, Jin Woo;Lee, Soo Bin;Han, Seung Hwan
    • Journal of Korean Foot and Ankle Society
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    • v.18 no.4
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    • pp.195-201
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    • 2014
  • Purpose: The purpose of this study is to develop guidelines for clinical trial of the total ankle replacement system for premarket approval. Materials and Methods: We selected and analyzed nine peer-reviewed articles whose quality had been proven in a previous phase. Two investigators extracted parameters for guideline criteria, including number of cases, patient age, follow-up period, failure rate, radiographic osteolysis rate, residual pain rate, and percentage of satisfaction. In addition, the inclusion and exclusion criteria were analyzed and developed. Results: Eight level IV studies and one level II study were included. The average number of cases was 159 cases and the mean patient age was 63.5 years. The mean follow-up period was 4.2 years, ranging from two to nine. The average failure rate of total ankle replacement in mid- to long-term follow-up was approximately 13% (2%~32.3%). The rate of osteolysis was approximately 18%. Residual pain was common (21.4%~46%), but overall patient satisfaction was approximately 85.6% (67.5%~97%). Conclusion: The results could be used as criteria for designing the clinical studies, such as number of cases, patient age (over 60 years), and follow-up period (minimum two years). The clinical scoring system and 36-item short form health survey (SF-36) was the most commonly used method for clinical evaluation for total ankle arthroplasty. In addition, the overall results, including failure rate, osteolysis rate, and patient satisfaction, could be used as a parameter of guidelines for premarket approval.

Empirical Analysis of Relationship between Internet Communication Network Quality Characteristics and Customer Satisfaction using Regression Variable Selection Procedures (회귀변수 선택절차를 이용한 인터넷통신 네트워크 품질특성과 고객만족도의 관계 실증분석)

  • Park, Sung-Min;Park, Young-Joon
    • IE interfaces
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    • v.18 no.3
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    • pp.253-267
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    • 2005
  • Customer satisfaction becomes one of the important managerial concerns associated with corporate competency in current competitive environment for Internet communication service companies. Hence, it is demanding to improve a company's customer satisfaction through the total quality management perspective. In practice, engineers as well as the management hope to find major quality characteristics with Internet communication network that is closely related to customer satisfaction, consequently aiming to the raise of their company's customer satisfaction. This paper presents an empirical relationship analysis between network quality characteristics and customer satisfaction on Internet communication. Methodologically, the relationship analysis framework is based on the regression variable selection procedures. In this framework, it is implemented that; 1) iterative model building; and 2) consistent criteria application to statistical tests for selecting significant variables. A case study shows that; 1) the customer satisfaction on the network connection seems to be more closely related to the network quality characteristics compared with the customer satisfaction on the network speed; and 2) the download disconnection rate has relatively evident relationship with the customer satisfaction on the network connection.

Comparison of the Long-Term Results of R3 and R4 Sympathicotomy for Palmar Hyperhidrosis

  • Lee, Seok Soo;Lee, Young Uk;Lee, Jang-Hoon;Lee, Jung Cheul
    • Journal of Chest Surgery
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    • v.50 no.3
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    • pp.197-201
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    • 2017
  • Background: Video-assisted thoracoscopic sympathicotomy has been determined to be the best way to treat palmar hyperhidrosis. However, satisfaction with the surgical outcomes decreases with the onset of compensatory hyperhidrosis (CH) over time. The ideal level of sympathicotomy is controversial. Therefore, we compared the long-term results of R3 and R4 sympathicotomy. Methods: We retrospectively reviewed 186 patients who underwent video-assisted thoracoscopic sympathicotomy between September 2001 and September 2015. We analyzed the long-term results with respect to hand sweating and CH, and the overall satisfaction in 186 patients. Results: With respect to hand sweating, significantly more patients complained of overly dry hands in the R3 group (25% versus 3.7%, p<0.001) and of mildly wet hands in the R4 group (2.9% versus 13.4%, p=0.007). There was a significantly increased occurrence rate of CH in the R3 group (97.1% versus 65.9%, p< 0.001). The most frequent site of CH was the trunk area. The overall satisfaction was higher in the R4 group, but without significance (75% versus 85.4%, p=0.082). Significantly more patients reported being very satisfied in the R4 group (5.8% versus 22.0%, p=0.001). Conclusion: T he R4 group had a higher rate of satisfaction than the R3 group with respect to hand sweating. CH and hand dryness were significantly less common in the R4 group than in the R3 group. The lower occurrence of hand dryness and CH resulted in a higher satisfaction rate in the R4 group.

Survey on Injuries during Snowboarding and Wearing Satisfaction to Develop Snowboard Protector (스노보드 보호대 개발을 위한 스노보딩 중 주요부상 및 보호대 착용만족도 조사)

  • Lee, Heeran;Hong, Kyung Hwa
    • Fashion & Textile Research Journal
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    • v.21 no.4
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    • pp.497-508
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    • 2019
  • Snowboarder accidents at ski resorts are increasing; therefore, it is essential to wear protective wrist, hip and knee protectors when snowboarding. However, most studies focus on the improvement of gear or expansion of safety facilities with few studies on protectors that directly safeguard the body from accidents caused by tumbling. Protectors currently on the market do not properly consider the needs of the users. Therefore, this study investigates the reality of usage and satisfaction rate of those that use snowboarding protectors along with factors deemed important upon wearing them to provide the grounds for the development of comfortable protectors. Subjects were 1,058 adults in their 20s to 40s. First, a survey was conducted regarding demographic traits as well as the wearing and purchasing of protectors. Second, 325 people that purchased and wore protectors were investigated in regards to the wearing satisfaction rate of current commercial protectors. The results showed that 86% of the 1,058 subjects wore protectors; knee protectors (72%), hip protectors (57%) and wrist protectors (38%). Important factors upon purchasing and wearing satisfaction were studied according to demographic traits, snowboarding experience, and number of snowboard rides for one season. As a result, the damage rate increased along with the number of snowboard rides for one season. Important factors considered when purchasing varied significantly according to sex, age, snowboarding experience, and favored slopes. The results of this study will help in the design of comfortable protectors for snowboarders.

Retrospective Analysis of Outcomes in the 2023 Busan Korean Medicine infertility Treatment Support Project (2023년도 부산광역시 한의 난임부부 지원사업 결과 분석 연구)

  • Su-Ji Choi;Jiyoon Won;Dong-Hee Lee;Hyun-Min Yoon
    • The Journal of Korean Medicine
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    • v.45 no.2
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    • pp.96-110
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    • 2024
  • Objectives: This study aimed to analyze the results and review the outcomes and satisfaction levels of the 2023 Busan Korean medicine infertility treatment support project. Methods: A total of 137 female and 26 male participated in the Korean medicine infertility treatment support project, which encompassed herbal medicine and pharmacopuncture treatment over 4-month period. Data pertaining to patients' general, demographic, and fertility-related characteristics were collected before treatment initiation. During treatment, information regarding the treatments administered by Korean medical doctors was recorded, along with post-treatment outcomes and satisfaction levels. Results: Out of 163 initially enrolled participants, data from 4 female participants were missing, data from 159 participants were analyzed. A total of 113 female and 22 male participants completed the treatment program (Completion rate 84.9%). Of these, 23 female participants achieved pregnancy (Pregnancy rate 20.4%). Participants reported a high level of satisfaction with the treatment support project, with an average satisfaction score of 9.4 out of 10. Conclusions: The study analyzed the clinical findings of the 2023 Busan Korean medicine infertility treatment support project. These findings provide a basis for developing Korean medicine infertility support projects and related research.