• Title/Summary/Keyword: satisfaction-rate

Search Result 1,627, Processing Time 0.029 seconds

The Development of Performance Measures in Railway Services (철도서비스 평가를 위한 항목 및 지표의 선정방안)

  • Kim Yeon-Kyu
    • Proceedings of the KSR Conference
    • /
    • 2003.05a
    • /
    • pp.222-231
    • /
    • 2003
  • After the reform of rail industry, a system to evaluate service qualities is required for the continuous improvement of railway service and the strength of competitiveness. This research provides evaluation categories and indices which are considered to be suited to the evaluation of rail service qualities. This study provides 4 categories and 11 indices to assess the rail service qualities: provision-operation interval/average operation speed, reliability-regularity/operation cancellation rate, safety- train usage term/facilities for the weak, client satisfaction- easiness of reserving and purchasing of tickets/comfort of queuing facilities/ kindness of train crews/ pleasantness of trains/provision of information, etc.

  • PDF

The Social Competence of Children with Reference to Day Care Center`s Structural, Process Variables and Demographic Variables (보육시설의 구조적, 과정적 변인 및 인구통계학적 특성에 따른 유아의 사회적 능력)

  • 전춘애;이미숙
    • Journal of Families and Better Life
    • /
    • v.20 no.1
    • /
    • pp.115-124
    • /
    • 2002
  • The purpose of this study is to examine the social competence of children with reference to day care center's structural, process variables and demographic variables. The subjects were 156 children who attend day care center, aged from 3 to 5 years and 9 teachers in Seoul or the province of KyungkiDo. Data were gathered via the structured Questionnaires distributed to the teachers to rate children's social competence and their own job satisfaction. And two observers rated teacher-child interaction in day care center The major findings are as follows The variables predicting children's social competence were child's sex, age, period of attendance in day care center, teacher's job satisfaction, and group size. Especially this study suggests that teachers who are highly satisfied with their job and small group size influence children's social competence positively.

Data Rate Analysis Using the Link Budget and Lunar Exploration Case Studies (달 탐사 사례 분석과 링크버짓 이용한 데이터 전송속도 분석)

  • Moon, Sang-Man;Kim, In-Kyu
    • Aerospace Engineering and Technology
    • /
    • v.13 no.1
    • /
    • pp.108-119
    • /
    • 2014
  • In this paper, through the example of international lunar exploration mission the equipment was to investigate, and the amount of data transferred per day were identified. Data storage and the data transfer rate (8.4Mbps less) for the satisfaction of the value within the range of available S and X bands was confirmed by using the communication link budget. The result is to define the range of the sensor information can be obtained, as well as from the values of the parameters calculated for the transmission communication systems will be able to define the specifications.

A Study on Machining Variable of centerless Grinding using for Ferrule Machining (페룰 가공용 무심연삭기의 가공변수에 관한 연구)

  • 박봉진;이은상;최헌종;이석우;조순주
    • Proceedings of the Korean Society of Precision Engineering Conference
    • /
    • 2002.05a
    • /
    • pp.28-31
    • /
    • 2002
  • This paper compared the surface roughness with variables before development of centerless grinding using far ferrule machining. In this paper, theoretical surface roughness is obtained from variables such as mesh number, rate of concentration of grinding wheel, wheel rotation of work-piece etc., and optimum condition of machining is selected. For satisfaction the technical side and economical side, centerless grinding using fur ferrule machining should be designed more than #600, 18.8% rate of concentration of grinding wheel, 1440rpm wheel rotation outwork-piece.

  • PDF

A Study on the Rate Classification of Floor Impact Noise (바닥충격음의 평가등급 설정에 관한 연구)

  • Ryu, Jong-Kwan;Jeon, Jin-Yong
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
    • /
    • 2002.11b
    • /
    • pp.486-491
    • /
    • 2002
  • Auditory experiments based on subjective responses were undertaken for the standard heavy and light weight impact noise. Relations between noise levels and subjective evaluations were also investigated. As a result, it was shown that the noise class was rated with the range of sensible satisfaction by investigating the various social responses for the floor impact noise. The rate classification for the heavy weight impact noise is suggested as a design guide for concrete slabs which satisfy the residents' requirements in various sound insulation capacities of multistory residential buildings.

  • PDF

Finger Tip Replantation (수지 첨부 절단의 재접합술)

  • Kong, Byeong-Seon;Kim, Yong-Jin
    • Archives of Reconstructive Microsurgery
    • /
    • v.12 no.2
    • /
    • pp.105-111
    • /
    • 2003
  • It has been known that the vessels of the finger tip are very small and have many branches, so the anastomosis of this vessel is very difficult. But when this operation achieves success, the replanted finger tip provides adequate soft tissue, restoration of the length, sensory and nail. The authors describe the result of finger tip replantation in 94 patients, 103 finger tips, from October 1999 to June 2002. We performed the salvage procedure in all cases. The success rate of finger tip replantation was 74.8%. We achieved higher success rate, when we succeeded anastomosis of the central artery. The function of the replanted fingers was good. The average TAM was 80% and patient satisfaction was high. We be live that we can achieve higher success rate by anastomosing central artery and performing delicate salvage procedure.

  • PDF

Standardization of Sample Handling Methods to Reduce the Rate of Inadequate Sampling

  • Yo-Han Seo
    • Quality Improvement in Health Care
    • /
    • v.29 no.2
    • /
    • pp.85-93
    • /
    • 2023
  • Purpose: The predominant approach for mitigating inadequate sampling rates has primarily involved bolstering the volume of education. This study aimed to curtail inadequate sampling rates through the implementation of continuous quality improvement (CQI) activities, tailoring effective methods to the unique needs of each institution. Methods: We developed a sample handling guidebook and implemented QI activities to address this issue. Results: These measures resulted in a 4.7% decrease in inadequate sampling rates, concurrently improving knowledge of sample handling and overall nurse satisfaction. We addressed the root causes of inadequate sampling before laboratory pre-processing by: 1) focusing on systematic rather than erratic errors through CQI activities, 2) revising the sample handling guide, and 3) delivering face-to-face education based on the specific needs of the nursing department. These changes resulted in an additional 0.6% decrease in the inadequate sampling rate. Conclusion: This study demonstrates that the implementation of CQI activities based on evidence derived from a multifaceted causal analysis significantly reduced the inadequate sampling rate compared to previous studies.

A Study on the Perception Level Differences Between Staffs and Students on University Employment Supporting Activities in Choong-buk Province, Korea (충북지역 대학의 취업지원 활동에 대한 대학 취업담당자와 대학생들 간의 인식의 차이)

  • Kim, Dong-Hwan;Oh, Sang-Young
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.12 no.8
    • /
    • pp.3510-3516
    • /
    • 2011
  • Due to the economic recession and corporation's growth without more jobs, college graduates unemployment issue has been emerged as a serious social problem. Since the employment rate of each college became an important factor of college evaluation by the government, each college is trying to increase the employment rate of students. Therefore universities are supporting student employment through various policies and programs. However there have been perception differences in intention of employment supporting activities, final results, preparedness, student satisfaction level and overall effectiveness level of program between students and university career center staff members. The perception differences may lead not only to the waste of budget but also ineffectiveness of various programs to promote student employment. Therefore this research proposed new revised efficient employment supporting programs of universities and desirable attitude of students to increase the effectiveness of student employment based on the analysis of perception level on the several issues such as degree of usefulness of program and satisfaction level of students.

A Comparison Study on the Risk and Accident Characteristics of Personal Mobility (개인이동형 교통수단(PM) 유형별 사고특성 및 위험도 비교연구)

  • Lee, Soo Il;Kim, Seung Hyun;Kim, Tae Ho
    • Journal of the Korean Society of Safety
    • /
    • v.32 no.3
    • /
    • pp.151-159
    • /
    • 2017
  • This study deals with characteristics and risk of a PM based on user survey result, road driving test and data analysis of PM accident. Text mining method is applied to extract PM accident data from Big Data, which are claim data of private insurance company. Road driving test and survey on safety, convenience, noise, overtake ability, steering ability, and climbing ability of PM are performed to evaluate user's safety and convenience considering domestic road condition. As the result of claim data analysis, annual average increase rate of PM accident is 47.4% and average compensation of personal mobility is higher than that of bicycle by maximum 1.5 times. 79.8% of PM accident is self-caused accident due to unskilled driving and age-specific diagnosis rate of driver over 60 is higher than that of under 60. Diagnosis rate of over 60 at lower limb, foot, rib and spine is especially higher than that of under 60. As the result of road driving test and user survey, satisfaction level on safety and convenience of PM is evaluated as close to that of bicycle and satisfaction level of PM is increased after boarding. Overtake ability, steering ability, and climbing ability of PM are evaluated as same or better than that of bicycle but warning equipment to pedestrian or bike such as horn is required because noise level of PM during driving is too low. Finally, user survey result shows that bicycle road is suitable for PM and safety standard, advance-education and insurance are required for PM. It is suggested that drivers' license for PM can be replaced by advance-education. Results of this study can be used to prepare safety measures and legal basis for PM operation.

Safety and Availability of Monitored-Anesthesia Care using Propofol during Implant Surgery of the One-day Admission Patients (당일 입원 환자의 치과 수술 시 Propofol을 이용한 Monitored-Aesthesia Care (MAC)의 안정성 및 유용성에 관한 연구)

  • Kim, Bum-Soo;Kim, Young-Kyun;Yun, Pil-Young;Lee, Yong-In
    • Journal of The Korean Dental Society of Anesthesiology
    • /
    • v.7 no.2
    • /
    • pp.120-125
    • /
    • 2007
  • Background: Propofol has been used extensively for short-acting intravenous sedative agent during monitored anesthesia care (MAC). This study was designed to evaluate the safety and availability of MAC using propofol in implant surgery of the one-day admission patients. Methods: In this study, subjects were divided into two groups according to ASA physical status. The heart rate, blood pressure, peripheral oxygen saturation and ECG of a patient were estimated under MAC by an anesthesiologist and the vital signs were recorded in recovery room periodically afterwards. The subjective satisfaction with regard to outpatient ambulatory surgery under MAC procedure was evaluated the next day. Results: Systolic and diastolic blood pressure were significantly decreased during MAC in ASA I group, but other remarkable changes in vital sign were not observed. There was no significant difference in pain and anxiety level between ASA I and ASA II, III group. Satisfaction rate was high in both groups. Conclusion: Monitored-Anesthesia Care using propofol during implant surgery of the one-day admission patients might be safe and available procedure because heart rate, blood pressure and oxygen saturation are stable before and during surgery, and adequate control of pain and anxiety is supported.

  • PDF