• 제목/요약/키워드: satifaction

검색결과 27건 처리시간 0.027초

노조가입 결정요인 (Micro Determinants of Joining Union in Korea)

  • 김유선
    • 노동경제논집
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    • 제25권1호
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    • pp.23-45
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    • 2002
  • 노조가입 결정요인을 횡단면 분석한 결과 한국에서 노조가입은 노동자 개인의 노조가입의사(수요 측면)가 아닌 노조가입 가능성(공급 측면)에 주로 좌우되고, 노조 유무는 기업체 규모와 밀접한 상관관계를 가지고 있다. 직무 만족도는 무노조기업 노조가입의사에는 통계적으로 유의미한 영향을 미치지만, 노조가입에는 유의미한 영향을 미치지 않는다. 앞으로 노조 조직률을 제고하려면 노조가입 가능성을 확대해야 하며, 이를 위해서는 제도적 요인과 행위주체 요인을 중시해야 한다.

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모자간의 애착 및 모의 결혼관계에 따른 아들 부부의 결혼만족도 : 인과적 모형 (The Attachment Between Mother and Married Son and Mother's Marital Relationship to Son's Marital Satisfaction: A Path Model)

  • 유은희
    • 대한가정학회지
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    • 제27권2호
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    • pp.149-162
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    • 1989
  • Based on attachment theory and family system theory, this study was attempted to construct a path model in which showed how adult son-mother relationship and mother's marital relationship influence son's marital satifaction. Predictor variables examined were the attachment between mother and married son, mother's dependency, mother's marital relationship, son's filial obligation, son's marriage years. Data were analyzed from survey and structured interviews conducted with 111 families including married son, his wife and his mother. Results indicated that the attachment between mother and married son influenced directly to son's marital satisfaction while the other variables had an indirect influence via the attachment between mother and son. The importance of the relationship between mother and married son to son's marital satisfaction received string support.

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경제적 위기 상황에서 결혼 만족도에 대한 가족 외부 지원과 경제적 압박의 상호작용 효과 (Interaction of External Family Support and Economic Pressure on Marital Satisfaction Under the Economic Crisis)

  • 권희경
    • 가정과삶의질연구
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    • 제27권5호
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    • pp.59-68
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    • 2009
  • External social support for family can be an important resource for families to overcome economic pressure, and can be a way to understand the concept and process of family resilience in the context of Korean economic crisis. To explore the role of external social support that alleviates the negative effects of economic pressure on marital satisfaction, the buffering effects were tested in two ways. First, the interaction effect between external social support and economic pressure on marital satisfaction was tested using hierarchical linear regression model. Second, the scores of marital satisfaction were plotted by the median scores of economic pressure and external social support. Results from the analyses of 191 couples (382 husbands and wives) indicated that external social support help families by buffering the negative effects of economic pressure on marital satisfaction by interacting with economic pressure.

미국의류 점포내에서의 고객서비스에 대한 한국소비자들의 지각;판매규정과 고객기대에 따른 고객 만족도 및 의류점포 서비스 인식에 미치는 영향 (Korean Customers' Perceptions of Service in U. S, Apparel Stores : Store Polices and Customer Expectations on Satisfaction and Retail Store Service)

  • 이승희
    • 한국의류학회지
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    • 제23권8호
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    • pp.1170-1181
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    • 1999
  • 본 연구의 목적은 미국 의류점포의 판매규정과 고객의 점포에 대한 기대가 판매원과 소매점에 대한 만족과 평가에 미치는 영향을 조사하는 것이다 미국에 거주하는 한국 소비자들을 대상으로 먼저 시각적으로 분위기가 다른 두 점포에 따른 고객의 서비스에 대한 기대를 측정하기 위해 슬라이드를 보여주고 의류업체의 판매규정에 따른 의류에 관련된 문제상황을 설명해주는 시나리오(판매원 노력에 의한 문제 해결 또는 소비자 노력에 의한 문제해결)를 읽게 한 후 설문지를 작성하게 하였다 그 결과 업체의 판매규정이 판매원의 서비스에 대한 만족도와 평가 의류점포서비스에 대한 만족도와 평가에 영향을 미치는 것으로 나타났다.

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소득이 주관적 삶의 질에 미치는 영향 (Impact of Income on Subjective Quality of Life)

  • 이현송
    • 한국인구학
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    • 제23권1호
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    • pp.91-117
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    • 2000
  • 본 논문에서는 한국노동연구원에서 1998년에 수집한 "한국노동패널조사" 자료를 이용하여 소득과 만족도로 측정된 주관적 삶의 질간의 관계를 집중적으로 검토해 보았다. 가구 소득, 가족 관계, 여가활동, 주거활동, 근로활동의 5개 삶의 개별영역들에 대한 만족도가 전반적인 삶의 만족도의 50% 이상을 설명되며, 수입에 대한 만족과 전반적 만족간에는 체감의 관계가 있는 것을 발견하였다. 우리 나라 사람들은 자신의 생활에 보통 이하의 만족을 느끼고 있다고 보고하고 있다. 실제 소득과 소득만족도 와 의 연관 은 그렇게 크지 않으며, 이는 가구 소득의 경우에나 개인 소득의 경우에나 유사하게 실제 소득이 소득만족도의 10%정도의 변이만을 설명하고 있다. 서구의 연구 결과와 유사하게 모두 외적인 조건들을 생활만족도의 설명변수로 한 희귀 분석 결과는 변량의 10%정도만을 설명할 뿐인 것으로 나타난다. 것으로 나타난다.

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주제공원 방문자 만족의 결정경로와 요인- 에버랜드 방문자를 중심으로 - (Determinants of Tourist Satisfaction Process - Focused on the Everland Visitors-)

  • 박창규;엄서호
    • 한국조경학회지
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    • 제26권3호
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    • pp.213-224
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    • 1998
  • Theoretically and practically, it is very important to understand the way which tourist satisfaction is operated. The purpose of this study is to identify interaction among the determinants of tourist satisfacton process. A model of tourist satisfactioin process is developed based based on the confirmation / disconfirmation which is originated from consumer behavior literature. Three elements of the model include 'expectation','performance', and 'discrepancy between expectation and performance'. 340 questionnaires were delivered to find Everland visitors' perceptions of the determinants of tourist satisfaction. LISREL 8.14 was used to analyze the interaction among the determinants. The results are as follows : 1) 'expectation' has indirect effect on tourist satisfaction while 'performance' and 'discrepancy' has direct effect on the tourist satisfaction, 2) two precedent variables such as 'expectation' and 'performance' have indirect effect on the satisfaction through 'discrepancy',3) among the three determinants it is found that 'performance' is the most effective determinant of tourist satifaction, and 4) the model which was composed from the aspect of 'travel cost' was more effective to describing tourist satisfacton rather that from the aspect of 'service quality'.

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만족도 함수를 이용한 퍼지숫자의 퍼지비교에 관한 연구 (A Study on Fuzzy Comparisons between Fuzzy Numbers Based on the Satisfaction Function)

  • 이지형;이광형
    • 한국지능시스템학회논문지
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    • 제8권5호
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    • pp.14-20
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    • 1998
  • 본 논문에서는 두 퍼지숫자를 비교하는 퍼지 만족도 함수(fuzzy satifaction function)를 제안한다. 퍼지 만족도 함수는 두 퍼지숫자를 비교하여 그 비교결과로 0과 1사이의 퍼지 잡하을 출력한다.즉 어느 숫자가 다른 숫자보다 클(작을) 가능성이 어느 정도인가를 0과 1사이의 퍼지집합으로 표현한다. 퍼지 만족도 함수는 이전에 제안된 만족도 함수(satisfaction function)를 이용하여 정의되었다. 본 논문에서는 만족도 함수를 간략히 소개하고 이를 이용하여 퍼지 만족도 함수를 제안하며, 이를 퍼지숫자 비교에 적용한 예를 제시한다.

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우리 나라 일부 한.양방병원 이용행태와 민족도에 관한 요인분석 (Determinants utilization Behavior and Sttisfaction of oriental and Westerm medical Hospitals in Korea)

  • 박상태;이규식;이해종;김춘배;조경숙
    • 보건행정학회지
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    • 제10권2호
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    • pp.22-40
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    • 2000
  • The purpose of the study was to discuss amrketing strategy for oriental hospital, by making a comparative analysis of how hospital user satifaction was affected by hospi시 choice motivation between oriental hospital users and western hospital. The data usel in this study was the Korea Isititute of oriental medicine(1999)'s study on utilization of oriental medical care. And and interview was hold with outpatients who visited around march to April, 1999, at each an oriental hospital and a westen hospital in Seoul and in Wonju city, Kongwon province. The collected data were analyzed by SPSS program. The factor analysis of hospital choice motivation was made by figuring out facor's mean value, and T-test and ANOVA were employed to find out what difference was made by sociodmographic charcteristics to the factors. Also, the multiple regression analysis was carried out to examine what gave an impact on hospital user satisfaction. The findings of this study were as follows; First as a result of making a factor analysis against hospital choice motivation to find out what kind of differenc there was between oriental hospital user motivation and western hospital and person factors. Among them, the hospital charcteristics, preception, personal and person factors. Among them, the hospital charcteristics appered to have the biggest effect of hospital choice motivation. Second, as a result of making comparison between oriental oriental hospital user satisfaction and werterm hospital user satisfaction, there was a singificant between their satisfaction at treatment time, kindness and relative kiness aginst the pther hospital. The oriental level combining 6 items. The geneal satisfaction level combining 6itmes tured out to have reliability of chronbach $\alpha$=0.7126. As a result of examining how mech the general satifaction level depended on sociodemographic characteristics, ther was found be significantly affected by age, marital status, educational background or hospital type. Those who a spouse or a lower educational background or the oriental hospital users got better score. Third, the multiple regression analysis was made to find out what factors affected western and oriental hospital user satisfaction, As a result, the waiting time, experience of other medical facilities and hospital characteristic variable were identified as a key factor on which westerm hospital user satisfaction depended. In conclusion, the oriental hhspital user expressed more staisfaction than the weshren hospital users. Then the characteristic factor played a singificant role in user satisfaction, which included hospital facilities, kindness of herb doctor and employees, or hospital reputation of credibility. in order to raise hospital user datisfaction, it seemed necessary to pay more attention to hospital characteristic factor rather than to perception factor.

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질적 간호의 결과적 지표 (Outcome Indicators of Quality Nursing Care)

  • 지성애
    • 간호행정학회지
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    • 제3권1호
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    • pp.107-118
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    • 1997
  • This study was designed to obtain basic data for development of evaluation tool which would be needed to measure the outcome of general quality nursing care of individual patient. The purpose of this study was to analyze and classify the outcome indicators of quality nursing care. The 29 articles of quality nursing care and outcome measures were selected coveniently, and analyzed to classify the outcome indicators of quality nursing care using open coding method. The results of this study were as follows: 1. Quality nursing care was defined as level of excellence of nursing care to achieve good patient outcome. 2. The 6 domains of which were health status, satisfaction, self care, patient progress and prognosis, and compliance were identified in outcome indicators of quality nursing care 3. Seven indicators of health status domain which were perceived health status, quality of life, well-being, daily activities, physical-physiological status, psychoemotional status, and social role functioning were identified. 4. Two indicators of satifaction domain which were patient satisfaction and family satisfaction were identified. 5. Three indicators of self care domain which were skill, knowledge, and home management were identified. 6. Seven indicators of patient progress and prognosis domain which were change of clinical status, resolution of nursing diagnosis and problem, days of stay, dicahrge state, recovery state, survival were identified. 7. compliance with therapeutic direction compliance was identified as an indicator of compliance domain. 8. It was sugested that studies for development of evaluation tools for outcomes of quality nursing the results of this study could be executed

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결혼 만족도 척도에 관한 연구 - Kansas Marital Satisfaction Scale을 중심으로 (A Study on the Kansas Marital Satisfaction Scale)

  • 김득성
    • 가정과삶의질연구
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    • 제7권2호
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    • pp.85-94
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    • 1989
  • The purpose of the study was to examine the characteristics of the Kansas Marital Satisfaction Scale(KMSS). KMSS was designed as a short and direct assessment of marital satisfaction. The scale consists of three items where respondents are directly asked how satisfied they are with their marriage, with their partner as a spouse, and with their relationship with their spouse. 1) Through item analysis, three items were significant discrimination for husbands and wives. 2) The KMSS consisted of 1 factor for husbands and wives. 3) Cronbach alpha estimates of internal consistency reliability of 93 for husband and of 89 for wives. 4) For wives, the item means between satifaction with their marriage and satisfaction with their relationsphip with their husbands were significantly different, even though the items were highly correlated. For husbands, three item means weren't significantly different. 5) The distribution of responses to the scale for husbands and wives departed si nificantly from normality in terms of skewness and kurtosis. 6) The scale was correlated, in expected directions, with the Marital Comparison Level Index (MCLI) and Marital Instability Index(MII), for husbands and wives. In conclusion, the scale offers promise for use in clinical evaluation and survey research where a brief but reliable measure of marital satisfaction is required.

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