• 제목/요약/키워드: role of client

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The Impact of Loyalty Program on Customer Retention: Empirical Evidence from Bangladesh

  • AHSAN, Syed Md. Hasib;ALAUDDIN, Md.;ALAM, Mohammad Manjur;NAZIA, Adiba;ISLAM, Tasnim
    • The Journal of Asian Finance, Economics and Business
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    • 제9권6호
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    • pp.195-206
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    • 2022
  • The purpose of this paper is to examine how loyalty programs designed by retail stores affect customer retention. The present study is one of the few empirical studies finding the role of different loyalty programs that help to build customer retention. The study also seeks to explore the moderation role of customer perceived value between intrinsic motivation - customer retention and extrinsic motivation - customer retention. The researchers employed a quantitative research design to collect data from the 350 respondents who purchased goods from the retail chain/departmental stores in Bangladesh. The collected data are then analyzed using structural equation modeling. The result of their findings indicated that the size of the organizational reward has a positive effect on intrinsic and extrinsic motivation; further extrinsic motivation has a significant relation to customer retention. Surprisingly, no support was found for the positive impact of intrinsic motivation on customer retention. Customer perceived value (CPV) is critical as a moderator in building client retention, which improves the positive association between extrinsic motivation and customer retention. CPV, on the other hand, was found to mitigate the negative link between intrinsic motivation and client retention.

아동간호의 본질적 토대와 사명에 관한 논고(論考) (A Critical Discussion on the Academic Fundamentals and the Missions of Child Health Nursing)

  • 조갑출
    • Child Health Nursing Research
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    • 제21권4호
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    • pp.311-319
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    • 2015
  • Purpose: To reilluminate academic fundamentals and missions of child health nursing (CHN). Methods: Critical review of literature. Results & Conclusion: The academic fundamentals of CHN were analyzed for three different basis; philosophical, theoretical, and legal & ethical basis. The philosophical basis of CHN was summarized as six beliefs; A child is an important human resource and a valuable asset for future society; A child should be respected as a unique and dignified human being; A child has his/her own unique developmental needs; A child is a vulnerable client and should be advocated for; Atraumatic care should be provided to each child; Child health care should be family-centered. The essence of the theoretical basis were reilluminated into caring theory and client advocacy theory. The legal basis of CHN was stated as pertaining to the various child-related laws and international conventions, such as UN Convention on the Rights of the Child. The ethical basis were stated as 4 principles of biomedical ethics and The UNESCO Universal Declaration on Bioethics and Human Rights. The mission of the CHN was stated and the role of CHN was described as one who is a child rights advocator, professional caring service provider, policy maker, health educator, researcher.

Development of Distributed Generic Simulator (GenSim) through Invention of Simulated Network (simNetwork)

  • Koo, Cheol-Hea;Lee, Hoon-Hee;Cheon, Yee-Jin
    • Journal of Astronomy and Space Sciences
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    • 제28권3호
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    • pp.241-252
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    • 2011
  • A simulated network protocol provides the capability of distributed simulation to a generic simulator. Through this, full coverage of management of data and service handling among separated simulators is achieved. The distributed simulation environment is much more conducive to handling simulation load balancing and hazard treatment than a standalone computer. According to the simulated network protocol, one simulator takes on the role of server and the other simulators take on the role of client, and client is controlled by server. The purpose of the simulated network protocol is to seamlessly connect multiple simulator instances into a single simulation environment. This paper presents the development of a simulated network (simNetwork) that provides the capability of distributed simulation to a generic simulator (GenSim), which is a software simulator of satellites that has been developed by the Korea Aerospace Research Institute since 2010, to use as a flight software validation bench for future satellite development.

The Effect of Board of Directors and CEO on Audit Quality: Evidence from Listed Manufacturing Firms in Jordan

  • ALAWAQLEH, Qasim Ahmad;ALMASRIA, Nashat Ali;ALSAWALHAH, Jafer Maroof
    • The Journal of Asian Finance, Economics and Business
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    • 제8권2호
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    • pp.243-253
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    • 2021
  • This study aims to examine (1) the association between the chief executive officer tenure and audit quality, (2) the relationship between chief executive officer duality and audit quality, (3) the association between board independence and audit quality, (4) the relationship between board size and audit quality, and (5) the role of controlling variables (client size, leverage debt, and business complexity) in controlling these relationships. The research sample includes 325 financial reports from manufacturing firms listed in Amman Stock exchange over the 2014-2018 period. The study relationships are tested by using logistic regression. The results revealed a negative relationship, but not significant between CEO tenure and independent directors with audit quality. In addition, the results showed there is a negative effect of CEO duality on audit quality; also the results revealed that there is a statistically significant effect on the board of directors (board size) on the AQ. In general, the coefficient estimates of controlling variables show that client size and leverage debt positively affect audit quality, and on the contrary, business complexity has an insignificant positive relationship with audit quality. The summary of the study findings play an active role to external auditor opinion on business practice in towered the corporate governance system.

아웃소싱을 통한 정보시스템 개발성과 향상방안 : 갈등 및 갈등해결 촉진을 중심으로 (Improving Outsourced ISD Project Performance : Focusing on Conflict and Conflict Resolution Facilitation)

  • 조동환;이호근;이중정
    • 한국경영과학회지
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    • 제33권1호
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    • pp.71-105
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    • 2008
  • Various stakeholders within and outside of the organization are involved and participate in the outsourced IS development. As their interests and goals are different conflict arises in the process of their interaction, and it is an important factor affecting outsourcing success. The study focuses on the conflict between client users and vendor, i.e. main conflict in the outsourcing project, and examines the relationship of conflict with project success, the antecedents of conflict, and investigates the effectiveness of conflict resolution facilitation. An integrated conceptual model is developed grounded on is outsourcing, IS development, project management, and organizational behavior literature. Nine specific hypotheses on the conflict in outsourcing projects are proposed, and data collection and analysis are performed with 214 ISD outsourcing projects. Results indicated that the conflict between client users and vendor in outsourcing projects was found to have negative effects on project success. Main causes affecting conflict were examined, and relative influences of these causes were clarified. Recently internal IT personnel have been faced their role change with the increase of outsourcing, and the importance of their conflict resolution facilitation was highlighted.

Traditional and Novel Mechanisms of Heat Shock Protein 90 (HSP90) Inhibition in Cancer Chemotherapy Including HSP90 Cleavage

  • Park, Sangkyu;Park, Jeong-A;Jeon, Jae-Hyung;Lee, Younghee
    • Biomolecules & Therapeutics
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    • 제27권5호
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    • pp.423-434
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    • 2019
  • HSP90 is a molecular chaperone that increases the stability of client proteins. Cancer cells show higher HSP90 expression than normal cells because many client proteins play an important role in the growth and survival of cancer cells. HSP90 inhibitors mainly bind to the ATP binding site of HSP90 and inhibit HSP90 activity, and these inhibitors can be distinguished as ansamycin and non-ansamycin depending on the structure. In addition, the histone deacetylase inhibitors inhibit the activity of HSP90 through acetylation of HSP90. These HSP90 inhibitors have undergone or are undergoing clinical trials for the treatment of cancer. On the other hand, recent studies have reported that various reagents induce cleavage of HSP90, resulting in reduced HSP90 client proteins and growth suppression in cancer cells. Cleavage of HSP90 can be divided into enzymatic cleavage and non-enzymatic cleavage. Therefore, reagents inducing cleavage of HSP90 can be classified as another class of HSP90 inhibitors. We discuss that the cleavage of HSP90 can be another mechanism in the cancer treatment by HSP90 inhibition.

의료급여 관리사의 실무 경험을 통해서 본 사례관리 과정 (Case Management Process identified from Experience of Nurse Case Managers)

  • 박은준;김춘미
    • 대한간호학회지
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    • 제38권6호
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    • pp.789-801
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    • 2008
  • Purpose: The purpose of this study was to develop a substantive theory of case management (CM) practice by investigating the experience of nurse case managers caring for Medical Aid enrollees in Korea. Methods: A total of 12 nurses were interviewed regarding their own experience in CM practice. Data were recorded and analyzed using grounded theory. Results: Empowerment was the core category of CM for Medical Aid enrollees. The case managers engaged in five phases as follows, phase of inquiring in advance, building a relationship with the client, giving the client critical mind, facilitating positive changes in the client's use of healthcare services, and maintaining relationship bonds. These phases moved gradually and were circular if necessary. Also, they were accelerated or slowed depending on factors including clients' characteristics, case managers' competency level, families' support level, and availability of community resources. Conclusion: This study helps understand what CM practice is and how nurses are performing this innovative CM role. It is recommended that nurse leaders and policy makers integrate empowerment as a core category and the five critical CM phases into future CM programs.

Unethical Network Attack Detection and Prevention using Fuzzy based Decision System in Mobile Ad-hoc Networks

  • Thanuja, R.;Umamakeswari, A.
    • Journal of Electrical Engineering and Technology
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    • 제13권5호
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    • pp.2086-2098
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    • 2018
  • Security plays a vital role and is the key challenge in Mobile Ad-hoc Networks (MANET). Infrastructure-less nature of MANET makes it arduous to envisage the genre of topology. Due to its inexhaustible access, information disseminated by roaming nodes to other nodes is susceptible to many hazardous attacks. Intrusion Detection and Prevention System (IDPS) is undoubtedly a defense structure to address threats in MANET. Many IDPS methods have been developed to ascertain the exceptional behavior in these networks. Key issue in such IDPS is lack of fast self-organized learning engine that facilitates comprehensive situation awareness for optimum decision making. Proposed "Intelligent Behavioral Hybridized Intrusion Detection and Prevention System (IBH_IDPS)" is built with computational intelligence to detect complex multistage attacks making the system robust and reliable. The System comprises of an Intelligent Client Agent and a Smart Server empowered with fuzzy inference rule-based service engine to ensure confidentiality and integrity of network. Distributed Intelligent Client Agents incorporated with centralized Smart Server makes it capable of analyzing and categorizing unethical incidents appropriately through unsupervised learning mechanism. Experimental analysis proves the proposed model is highly attack resistant, reliable and secure on devices and shows promising gains with assured delivery ratio, low end-to-end delay compared to existing approach.

모래놀이치료로 여성성을 회복해 가는 이혼가정의 초등학교 5학년 여아에 대한 사례연구 (A Case Study of a 5th Grade Girl from a Divorced Family Recovering Femininity Through the Sandplay Therapy)

  • 심희옥
    • 대한가정학회지
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    • 제49권1호
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    • pp.55-65
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    • 2011
  • This study explored how a 5th grade girl from a divorced family recovered her femininity through the sandplay therapy. The client was referred by a social worker in her school because of maladjustments such as passivity in school work, poor peer relations, especially with girls, the usage of bad language and a lack of concern about her appearance. There were 41 sessions of the therapy. The first part of the therapy included 1-7 sessions, the middle part 8-35, and the final part 36-41. The client expressed her situation by showing guardians and a peeing boy and by seeking love in the first part. During the middle part she put copper ballerinas and needed to make them alive. In the final part she set figures facing each other who seemed to have mutual understandings and placed cars running well. The client recovered her femininity through the sandplay therapy in a free and protected space.

보건교사 역할에 대한 초등학생과 간호대학생의 인식 비교 (Role Expectation of School Health Teachers Recognized by Elementary Students and Nursing Students)

  • 권미경;방경숙;유주연
    • 한국간호교육학회지
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    • 제18권3호
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    • pp.456-464
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    • 2012
  • Purpose: The purpose of this study was to identify the level of role expectation of school health teachers recognized by elementary students and nursing college students and to compare role expectations between the two groups. Methods: The participants in this study were 323 elementary school students from 2 schools and 112 nursing students from 2 universities. Data was collected by a structured self-administered questionnaire and analyzed using descriptive statistics, t-test, and ANOVA by the SPSS 19.0 program. Results: The elementary students and nursing students recognized health service and health education as the most important role expectation for school health teachers. The role expectation of nursing students was higher than those of elementary students. The elementary students' points of view for role expectation were statistically different according to their health status. Conclusion: To improve the school health teacher's role, understanding the client's expectation is necessary. In addition to the role of health service and education, counseling for elementary students should be developed.