• Journal of the military operations research society of Korea
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• v.10 no.1
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• pp.41-55
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• 1984

Clarke-Wright algorithm is a well-known heuristic algorithm for the vehicle routing problem, that is, the problem to find routes through which vehicles deliver goods to retailers. The purpose of this paper is to extend the Clarke-Wright algorithm to the vehicle routing problem with the following restrictions: ${\cdot}$ capacities of vehicles may not be the same ${\cdot}$ vehicles should pick up empty boxes on the way back ${\cdot}$ there is a deadline before delivery should be completed for every retailer ${\cdot}$ only certain kinds of vehicles may enter the unloading sites of retailers. This paper modifies the Clarke-Wright algorithm for this problem and shows how to solve a real problem by the newly developed algorithm.

• Journal of Distribution Research
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• v.5 no.2
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• pp.91-105
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• 2001

Wholesale club is one of the fastest expanding retailer formats. Given its key features such as limited assortment and no promotion policy, the current paper provides a theory on why the wholesale clubs charge their members fixed annual fees. In a competitive setting with supermarkets, the proposed model demonstrates that the membership fee is the optimal reaction of wholesale clubs to supermarkets" sales promotion. More specifically, the positive amount of annual fee is only justified under the condition that there exists consumer heterogeneity in consumption rate and when the supermarket exercises price promotion on the product that the wholesale club carries. This paper describes the competition in a stylized fashion and derives the optimal membership fee under a scenario where retail promotion is present. This study is valuable in that it offers a different explanation on wholesale club membership fee than conventional wisdoms such as cost sharing and that it provides insights to the managers who consider no-fee format.

• Journal of Distribution Research
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• v.4 no.1
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• pp.93-122
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• 1999

Long-term relationship in distribution channels has been emphasized in the former researches. But many researches and literatures have not focused on how to achieve and maintain long-term relationship. To achieve and maintain long-term relationship, this study pays attention to the role of trust and commitment. The purpose of this study is explaining the relation between trust and commitment with the mutual perspectives of retailer and supplier. Research results indicate that trust has an effect on commitment, trust has two levels of firm and a responsible person, and perception of partners commitment has an effect on trust in two levels. And it shows that to increase perception of commitment, increasing commitment, quality of communication, satisfaction, reputation, and decreasing opportunistic behavior should be considered.

• Journal of Distribution Science
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• v.13 no.7
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• pp.33-40
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• 2015

Purpose - This study aims to find out what impacts large retailers' behaviors appearing when they promote the strengthening of their market dominating power in the trade relations with small and medium suppliers or in the market can have on consumers. Research design, data, methodology - This study analyzed negative information (news) on large retailers (Lotte Mart, E-Mart and Homeplus) based on the monthly data over the past five years from 2008 to 2012 and also analyzed the correlation between dependent variables that are likely to affect sales through large retailer economic index, Results - This study conducted a correlation analysis on the time lag of the factors that have an impact on the negative information and sales of large retailers in order to analyze how consumers respond to the choice of large retailers' store (store sales) when they perceived negative information about the un- ethical behaviors of large retailers. Conclusions - Unfair and negative information on large retailers appeared significant for the hypothesis that sales will be affected by the image of large retailers and change of consumer attitudes.

• Management Science and Financial Engineering
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• v.11 no.3
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• pp.1-17
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• 2005

Agent technology has been widely applied in today's electronic business, such as mobile agents, multi-agent information systems, etc. In particular, multi-agent systems have been applied as powerful simulation tools to study complex business networks composed of various self-interested trading firms and/or human beings. In this paper, we build an integrated model that consists of a multi-agent B2C market model and a B2B trade network model, and incorporate more reality than much of prior work. Then with this model, we carry out experimental studies on two different strategies that are common in electronic business - 'loyal' strategy (retailers try to build stable cooperation with suppiers to ensure material supply) and 'cost-saving' strategy (retailers try to reduce cost by choosing suppliers with lower wholesale price).

• Journal of Korean Society for Quality Management
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• v.17 no.1
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• pp.11-18
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• 1989

A one-upper level warehouse n-Iower level retailer inventory distribution model is discussed. This paper presents the parallel-type inventory structure using an order-up-to-level invertory control system for analyzing the approximation of the expected units back ordered and the measure of service. We find that the total expected backorder units in system can substitute the expected back orders in the last two periods for the expected back orders in total periods. The rate of total expected back orders which is the measure of disservice, is given by dividing the improved units of total expected backorder into the total demand during an order cycle. The average annual total cost in system is obtained by considering the results, but from the viewpoint of this study the cost analysis is not described.

• Journal of the Korean Society of Clothing and Textiles
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• v.32 no.8
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• pp.1233-1243
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• 2008

This study examined return policies of the Korean retailers and their differences by retail format. Return policies of 363 retailers including dept stores, discount stores, brand consignment stores, small shops, outlet stores, TV home shopping companies, and internet shopping malls were collected. Acceptance of refund or/and exchange, return grace period, and return requirements or restrictions of each retailer were analyzed. The results showed that most retail formats except small shops and internet shopping malls allowed refund. The seven day return grace period was most common though large retail chains allowed more generous time frames and small shops allowed shorter dates. Restrictions for return varied by retailers and retail formats. Generally retailers followed the guidelines of consumer protection laws. The study discussed implications of return policy analysis.

• Journal of Fashion Business
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• v.22 no.3
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• pp.16-29
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• 2018

The present study examines whether consumers' perception of waiting time and their behavioral intentions are influenced by the presence of background music in an online shopping environment. In particular, this study aims to explain the underlying mechanism for the effects of background music on consumers' perceived wait and behavioral intentions toward the online retailer by proposing the mediating role of emotions drawing on the Stimulus-Organism-Response (S-O-R) framework. A lab experiment was employed to test the hypotheses. A total of 102 college students were used for data analyses. Results show that the presence of music has a significant impact on participants' emotions, perceived waiting time, and approach behavior. Moreover, the findings show that pleasure and the perceived waiting time serve as mediators in the relationship between the presence of music and approach behavior. Implications of the model for theory, practice, and further research are discussed.

• Journal of the Korea Safety Management & Science
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• v.16 no.4
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• pp.313-321
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• 2014

본 연구는 공급자(supplier)가 중간 유통자(wholesaler/retailer)의 수요 증대를 목적으로 중간 유통자의 주문량에 따라 차별적으로 외상 기간을 허용한다는 기본적인 가정 하에 중간 유통자의 재고 모형을 다루었다. 문제 분석을 위하여 최종 고객(customer)의 수요는 중간 유통자의 재고 수준에 따라 선형적(linearly)으로 증가한다는 가정하에 모형을 분석하였고, 모형 분석을 통하여 중간 유통자의 이익을 최대화하는 경제적 주문주기와 경제적 주문량 결정 방법을 제시하고, 예제를 통하여 그 제시된 해법의 타당성을 보였다.

• Journal of the Korea Safety Management & Science
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• v.14 no.2
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• pp.137-145
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• 2012

본 연구는 공급자(supplier), 소매상(retailer) 그리고 고객(customer)으로 구성된 2 단계 공급사슬에서 소매상의 관점에서 소매상의 최적 재고정책 결정에 관한 문제를 다루었다. 공급자는 수요 증대를 목적으로 소매상의 주문량에 따라 다단계로 일정기간동안 제품 판매대금에 대한 지불 연기(외상)를 허용하고, 고객의 수요는 소매상의 제품 재고량에 영향을 받는다는 가정 하에 재고 모형을 설계하였다. 모형 분석을 통하여 소매상의 이익을 최대화하는 최적 주문량 결정 방법을 제시하였고, 예제를 통하여 그 제시된 해법의 타당성을 보였다.