• Management & Information Systems Review
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• v.35 no.3
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• pp.95-113
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• 2016

The study examines the question of what discriminant factors may affect differences between two groups classified by researchers' satisfaction with and continuous use intention of genetic resources(microorganisms). Survey data from researchers who are using microorganisms from a gene bank was used to empirically test. The survey, covering 150 researchers, was conducted from March 26 through April 17 2015. Linear discriminant analysis was used to test the research questions described in the study. Results from the tests show that utilization value and suitability of genetic resources for researchers' R&D activities play key roles in discriminating between the two groups classified by researchers' satisfaction with and continuous use intention of genetic resources, relatively lower and higher groups. The results indicate that useful trait information of and degree in promotion of researches by genetic resources appear to be weak in discriminating between the two groups, and that novelty of genetic resources does not play a crucial role in making a distinction between the two groups. We propose some policy implications based on the results of the study.

• Journal of the Korean Society of Clothing and Textiles
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• v.33 no.2
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• pp.331-342
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• 2009

The purposes of this study were to provide the apparel companies with a effective marketing strategy by identifying the present condition of loyalty programs and designing the type of reward and the timing of reward, and to investigate the effects of loyalty programs on customers' satisfaction and loyalty. The experimental study was conducted to examine the relationship between loyalty programs and performances. The experiment, which adopted a scenario methodology, was a 2(type of rewards)${\times}$2(timing of rewards) between subjects factorial design. The sample was based on 362 college students. The data analysis was completed on the basis of SPSS 12.0 package, using descriptive analysis, frequency, factor analysis, Cronbach's a, ANOVA, and regression analysis. The following results were found in this research. First the respondent's recognition of reward(benefit, reserve fund, experience) was not relatively high. Second, the interaction effect of type of rewards and timing of rewards on the loyalty programs' satisfaction(p<.01) and customer loyalty(p<.001) was significant, but that on customer satisfaction was not significant. Finally, loyalty programs' satisfaction positively affected customer satisfaction and loyalty. The implications of the research and directions for future researchers were discussed.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.7
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• pp.625-633
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• 2021

The study aims to explore the empirical effect of social intelligence, integrity, self-efficacy, and affective commitment on job satisfaction, and also to prove the theoretical model regarding affective commitment as a mediator between social intelligence, integrity, self-efficacy, and job satisfaction. This research uses a quantitative approach to the survey method through a Likert scale model questionnaire. The questionnaire for all research variables is reliable with an alpha coefficient > 0.7. The research participants are comprised of 386 teachers in Indonesia selected by accidental sampling. Data analysis uses path analysis supported by descriptive statistics and correlational matrices. The research results indicate that social intelligence, integrity, self-efficacy, and affective commitment have a significant effect on job satisfaction. Besides, affective commitment also indirectly mediates the effect of social intelligence, integrity, and self-efficacy on job satisfaction. Thus, a new model regarding the effect of social intelligence, integrity, and self-efficacy on job satisfaction mediating by affective commitment was confirmed. The research suggested that the teachers' job satisfaction can improve through social intelligence, integrity, self-efficacy, and affective commitment. Therefore, researchers and practitioners can adopt a new empirical model to enhance job satisfaction through social intelligence, integrity, self-efficacy, and affective commitment in the future.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.6
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• pp.349-357
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• 2020

This study aimed to examine the effects of self-rated health on life satisfaction among Korean babyboomers and to address the mediating effect of depression on the self-rated health-life satisfaction relationship. Further, this study attempted to identify any relationship between self-rated health, depression, and life satisfaction among babyboomers according to work status. Researchers conducted a secondary data analysis using the 6th wave of the Korean Longitudinal Study on Aging. The final sample was 2,479 babyboomers born between 1955 and 1963. Testing the mediating effect of depression was done by the significance of direct, indirect, and total effects. Researchers also compared an unconstrained model with constrained model for multiple group analysis. Results indicate that self-rated health was a significant factor in determining the life satisfaction of babyboomers. In addition, depression had a significant mediating effect on the self-rated health and life satisfaction of babyboomers. Multiple group analysis demonstrated, in the non-working babyboomer model, the effects of self-rated health and depression on life satisfaction, and the effect of depression on life satisfaction was stronger than that of the working babyboomer model. The results of this study have established the importance of health and working status in addressing depression and life satisfaction among babyboomers.

• The Journal of the Convergence on Culture Technology
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• v.10 no.2
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• pp.365-371
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• 2024

The purpose of this study was to investigate the effect of leisure satisfaction according to calligraphy activities of the elderly on self-efficacy and psychological well-being. In order to conduct this study, the researchers surveyed 306 elderly people aged 65-76 or older from late November to early December 2023 in Anyang City and Xinxiang City, Henan Province, China. In order to verify the research hypothesis, the researchers performed frequency analysis, descriptive statistics analysis, and Pearson correlation analysis using IBM SPSS Statistics 25, and then performed independent sample T-test and one-way analysis of variance (One-Way ANOVA). To verify the hypothesis through the measurement concept, related verification was conducted for Hayes PROCESS macro and Bootstrap. As a result of the study, first, there is a gender difference in leisure satisfaction, leisure satisfaction, self-efficacy, and psychological well-being, and leisure satisfaction and psychological well-being differ significantly according to age. Second, it was found that leisure satisfaction had a positive effect on self-efficacy. Third, it was found that leisure satisfaction had a positive effect on psychological well-being. Fourth, leisure satisfaction was found to have a positive effect on psychological well-being. Therefore, in order to increase the leisure satisfaction and psychological well-being of the elderly, it is necessary to carefully develop a calligraphy activity system to increase self-efficacy.

• Journal of the Korean Home Economics Association
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• v.30 no.1
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• pp.163-178
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• 1992

The purpose of this study was to test system model for family resources management developed by Deacon and Firebaugh. The data were collected by means of a questionnaire destributed to a stratified sample of 600 housewives living in Seoul. The questionnaires specially developed by the researchers contained of 118 items. the coefficient alpha reliability estimate for this instrument was conducted using Cronbach' procedures. The data were analyzed using frequency, percentile, mean, step wise multiple regression and path analysis. The results of path analysis showed that the level of the elements of satisfaction with the management was correlated with demands(the household size, the age of the last child, employment status of respondents), resources(marital satisfaction, health of respondents), and throughput(standard setting, reality in planning, the existence of facilitating conditions). A system model for family resource management received considerabel empirical support. This presumed that the components of demands lead to the lower satisfaction with management. The throughput components were also important in explaining satisfaction with management some of research and methodology issues for the advanced study were suggested.

• Journal of Korean Academy of Nursing Administration
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• v.17 no.2
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• pp.168-179
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• 2011

Purpose: The purpose of this study was to identify level of recognition of the importance, satisfaction and contribution of APNs' role by physicians, nurses, and advanced practice nurses. Method: Perceived importance and satisfaction were measured with a 23-item questionnaire on APN role with 5 subcategories. APNs' contribution was investigated using a 13-item outcome questionnaire developed by the researchers. Between August 15 and October 31, 2009, the researchers collected data from 68 physicians, 265 nurses, and 23 APNs all working in a single tertiary hospital. Data were analyzed using descriptive statistics, Kruskal-Wallis Test with Bonferroni's Correction and scatter plot. Result: The importance (3.24~3.39, 4 point scale), satisfaction (3.02~3.13, 4 point scale), and contribution of APNs' role (3.39~4.12, 5 point scale) were well recognized by the health care professionals. All the three health care professional groups rated APNs' contribution high in medical service management, continuity of care, patient accessibility, improvement in patient satisfaction, and patient and family education. 'Importance-Satisfaction Analysis' showed that patient data management by APNs needed greater effort. Conclusions: The findings show that the importance, satisfaction, contribution of APNs' role are recognized, and indicate a need for further development of APNs' role through efforts to overcome the gaps identified through this research.

• Journal of the Korean Society of Costume
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• v.61 no.1
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• pp.34-46
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• 2011

The purposes of this study are to classify apparel service quality elements using the Kano's model, and to identify how much service quality can increase the degree of customer satisfaction when the service quality is fully fulfilled. Women over 20 years-old from metropolitan areas participated in the study. Data from 254 questionnaires were used for the statistical analysis. The results were as follows: First, 17 service quality elements were categorized into one-dimensional quality which could lead to both satisfaction and dissatisfaction, and 3 services quality elements were categorized into indifferent quality which neither result in satisfaction nor dissatisfaction. Second, potential customer satisfaction improvement(PCSI) Index was developed using Kano model and CS coeffient. Findings of this study provide both industry and academic researchers with a guide to increase customer satisfaction in fashion retail store.

• Korea Journal of Hospital Management
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• v.29 no.2
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• pp.48-56
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• 2024

Purpose: Despite growing interest in health information sharing, researchers remain uncertain whether hospitals' sharing of information increases patient satisfaction, one of the key measures of the quality of care. This study evaluates the effect of health information sharing on patient satisfaction and whether the effect varies with context. Methodology: Regression analysis was conducted using a sample consisting of 6,641 year-hospital observations, based on data from the annual and IT surveys of the American Hospital Association (AHA) and Census. Findings: Our results suggest that information sharing using health IT increases patient satisfaction, while the extent (breadth) of information sharing increases patient satisfaction, the level of detail (depth) of information sharing does not. Our results also show that the effects of the breadth and depth of information sharing vary with different contexts, e.g., the percentage of people over 65 and Hirschman-Herfindahl index (HHI). Practical Implications: Policymakers should pay greater attention to realizing the full benefits of hospitals' information sharing based on market characteristics.

• Journal of Preventive Medicine and Public Health
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• v.34 no.1
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• pp.55-60
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• 2001

Objectives : The SERVQUAL scale is based on gap theory, which suggests the difference between consumers' expectations and the quality of the medical service actually received. However, problems in the implementation of the SERVQUAL scale have been identified by several researchers. Some researchers have proposed a simple performance-based measure (SERVPERF) or au exportation-controlled performance-based measure(Non-Diff) as alternatives to the SERVQUAL scale. On the basis of the theoretical concerns discussed, we examined the capability of each of the three scales(SERVQUAL, Non-Diff, SERVPERF) to explain variations in consumer satisfaction. Methods : Data was gathered from a self-administered questionnaire in a 430 bed hospital. Questionnaires evaluating medical services were distributed to 180 ambulatory patients. A total of 167 usable questionnaires were gathered. The questionnaire was composed of 10 expectation, performance and expectation-controlled performance items. In addition, overall satisfaction and purchase intention were measured. Results : Compared with the SERVQUAL scale, the Non-Diff and SERVPERF scales better explained the observed variations in consumer satisfaction(SERVOQUAL, $R^2=0.29;\;Non-Diff,\;R^2=0.51;\;SERVPERF,\;R^2=0.48$) and purchase intention(SERVQUAL, $R^2=0.22;\;Non-Diff,\;R^2=0.33;\;SERVPERF,\;R^2=0.34$). Conclusion : The maier conclusion from our study is that the Non-Diff and SERVPERF scales are more efficient in assessing consumer satisfaction than the SERVQUAL scale. Therefore we suggest that consumer satisfaction he measured by the Non-Diff or SEVPERF scales.