• Journal of Korean Society for Quality Management
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• v.31 no.3
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• pp.98-113
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• 2003

Kano model distinguishes three types of customer requirements, namely, one-dimensional quality, must-be quality, and attractive quality. There are a few methods for classifying a given customer requirement into one of the Kano's quality elements. However, the existing methods have a common limitation in that they are based on Kano evaluation table. Kano evaluation table is not always effective for the classification task, and suffers from a significant information loss. This paper proposes an alternative to Kano's evaluation table and a new classification scheme based on fuzzy set concept. The proposed method is illustrated using a case study on the ADSL service.

• Journal of the Korean Operations Research and Management Science Society
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• v.26 no.1
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• pp.71-85
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• 2001

This paper considers a cost model for a U-shaped manufacturing cell formation which incorporates a required number of machines and various material flows together under multi-part multi-cell environment. The model is required to satisfy both the specified operation sequence of each part and the total part demand volume, which are considered to derive material handling cost in U-shaped flow line cells. In the model several cost-incurring factors including set-up for batch change-over, processing time for operations of each part, and machine failures are also considered in association with processing load and capacity of each cell. Moreover, a heuristic for a good machine layout in each cell is newly proposed based on the material handling cost of each alternative sequence layout. These all are put together to present an efficient heuristic for the U-shaped independent-cell formation problem, numerical problems are solved to illustrate the algorithm.

• Journal of Institute of Control, Robotics and Systems
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• v.6 no.11
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• pp.943-954
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• 2000

Fieldbus is the lowest level industrial network in the communication hierarchy of factory automation and distributed process control systems. Data generated from field devices are largely divided into three categories : time-critical, periodic and time-available data. Because these data share one fieldbus medium, it needs a method that allocates these data to the bandwidth-limited fieldbus medium. This paper introduces an implementation method of bandwidth allocation scheme on PROFIBUS. In order to implement bandwidth allocation scheme on PROFIBUS, the following functions need to be supplemented on the FDL(Fieldbus Datalink Layer) protocol: (i) separation of medium bandwidth into periodic and non-periodic intervals, (ii) synchronization of node timers over a local link. In order to examine the validity of bandwidth allocation scheme on PROFIBUS, this paper develops an experimental model of a network system. The results obtained from the experimental model show that the bandwidth allocation scheme satisfies the performance requirement of time-critical, periodic and time-available data.

• Transactions of the Korean Society of Mechanical Engineers A
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• v.30 no.6 s.249
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• pp.691-697
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• 2006

Metamodel, model of model, has been widely used to improve an efficiency of optimization process in engineering fields. However, global metamodels of constraints in a constrained optimization problem are required good accuracy around neighborhood of optimum point. To satisfy this requirement, more sampling points must be located around the boundary and inside of feasible region. Therefore, a new sampling strategy that is capable of identifying feasible domain should be applied to select sampling points for metamodels of constraints. In this research, we suggeste sequential feasible domain sampling that can locate sampling points likely within feasible domain by using penalty function method. To validate the excellence of feasible domain sampling, we compare the optimum results from the proposed method with those form conventional global space-filling sampling for a variety of optimization problems. The advantages of the feasible domain sampling are discussed further.

• Proceedings of the Korean Society for Quality Management Conference
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• 2010.04a
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• pp.291-309
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• 2010

Customer satisfaction is an ever-growing concern of management throughout the world. To find the way to increase customer satisfaction, we must understand customer requirements. Kano distinguishes between three types of product requirements(must-be, one-dimensional, attractive requirement) which influence customer satisfaction in different ways when met. Timko has developed customer satisfaction(CS) coefficient based on Kano model. The CS coefficient is indicative of how strongly a product feature may influence satisfaction. In this paper, potential customer satisfaction improvement(PCSI) index was developed using Kano model and CS coefficient. The PCSI index represents how much a product feature can increase the degree of customer satisfaction when the product feature is fully fulfilled. In order to explain the meaning of PCSI index, a case study for cellular phones is done. It is also discussed how to use the index strategically.

• Structural Engineering and Mechanics
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• v.48 no.2
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• pp.221-239
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• 2013

This paper focuses on a development of strut-and-tie model (STM) to predict the capacity of an improved longitudinal joint for decked bulb-tee bridge systems. Nine reinforced concrete beam/slab specimens anchored by spliced headed bars with different details were tested. Test results were evaluated and compared with an anticipation of the validated STM. The proposed STM provides a lower bound of the ultimate capacity of the joint zone. It shows that the lap length of headed bars has a significant effect on structural behaviors of the improved joint. To develop a full strength joint, the range of the lap length can be determined by the strength and compatibility requirement. Design recommendations to spliced headed bars, concrete strength, as well as lacer bars in the joint zone are proposed for developing a full strength joint.

• Journal of Korea Society of Digital Industry and Information Management
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• v.9 no.2
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• pp.1-10
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• 2013

In this paper, make a study decision problem called an optimal release policies after testing a software system in development phase and transfer it to the user. In the course of correcting or modifying the software, finite failure non-homogeneous Poisson process model, presented and was proposed release policies of the life distribution, half-logistic and log-logistic distributions model which used to an area of reliability because of various shape and scale parameter. In this paper, discuss optimal software release policies which minimize a total average software cost of development and maintenance under the constraint of satisfying a software reliability requirement. In a numerical example, the parameter estimation using maximum likelihood estimation of failure time data make out, and software optimal release time was estimated.

• 한국HCI학회:학술대회논문집
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• 2006.02b
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• pp.76-82
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• 2006

본 연구는 항공기 관제사의 관제디스플레이에 대한 생태학적 인터페이스 디자인을 적용하기 위한 초기작업으로써 항공기 관제영역에 대한 Work Domain Analysis 를 실시하여 Work Domain Model 을 개발하고 모델에 대한 테스트를 통해 모델의 타당성을 검증하였다. 또한, 완성된 모델을 바탕으로 디자인을 위한 Information Requirement 를 추출함으로써 지금까지 적용해보지 않은 항공기 관제영역에 대한 생태학적 인터페이스 디자인 툴(Tool)의 새로운 적용가능성을 확인하여 추후, 구체적인 관제 디스플레이의 생태학적 개발에 기본 틀을 제공하고자 한다.

• Journal of the Korean Operations Research and Management Science Society
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• v.18 no.2
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• pp.157-173
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• 1993

Reliability growth modeling can be a requirement when bidding on large military hardware systems. Under current reliability warranty legislature, the reliability growth model can be later translated into necessary reliability performance which must be demonstrated over an extended period of usage. In this paper the modeling situation is concerned with determining the number of spares needed to support a projected reliability growth both at the fightine and in a depot inventory. The model differs from existing models for logistics planning in that we allow for the phenomena of reliability growth. The model can also be used to determine central depot staffing requirements based upon a specified system utilization.

• Journal of Korean Society for Quality Management
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• v.38 no.2
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• pp.248-260
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• 2010

Customer satisfaction is an ever-growing concern of management throughout the world. To find the way to increase customer satisfaction, we must understand customer requirements. Kano distinguishes between three types of product requirements (;must-be, one-dimensional, attractive requirement) which influence customer satisfaction in different ways when met. Timko has developed customer satisfaction(CS) coefficient based on Kano model. The CS coefficient is indicative of how strongly a product feature may influence satisfaction. In this paper, potential customer satisfaction improvement(PCSI) index was proposed using Kano model and CS coefficient. The PCSI index represents how much a product feature can increase the degree of customer satisfaction when the product feature is fully fulfilled. In order to explain the meaning of PCSI index, a case study for cellular phones is done. It is also discussed how to use the index strategically.