• Title/Summary/Keyword: reliability factors

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Strategies for Continuous Transactions with Customers for B2B Software Retailers: Case Study (B2B 소프트웨어 유통 중소기업을 위한 고객과의 지속거래 유지 전략: 사례 연구)

  • Choi, Yong-Jun;Kim, Wan-Ki
    • Journal of Distribution Science
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    • v.16 no.12
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    • pp.81-93
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    • 2018
  • Purpose - The purpose of this study was to propose a specific and empirical continuous transaction strategy through service quality of improvement to small and medium Korean companies whose main business is B2B distribution and sale of general-purpose SW. Research design, data, and methodology - The research procedure is largely divided into two phases. In the first phase, the service quality, the customer satisfaction, and the continuous transaction research hypothesis and the verification are carried out. Experimental data were collected from 450 companies, CEO companies of SMEs innovation institutes, and 510 companies from medium and large enterprises. From September 15 to October 5, 2015, 215 questionnaires were used. And research hypothesis and test were conducted by SPSS SW Ver. 20. Results - The results of the study confirm that service quality has a positive effect on customer satisfaction and continuous transaction: as the detailed items for improving the service quality, 'responsiveness', 'assurance' and 'empathy' have been adopted. Therefore, there are critical factors of a company's survival through continuous transaction. Conclusions - Through this study, we confirmed that the survival of small businesses require continuous improvement in service quality. Among the factors improving service quality, empathy means service satisfaction of customers; so, it is necessary to continuously improve it by evaluating customer satisfaction. Responsiveness means rapid response to customer needs and reliability; it is necessary to enhance customer responsiveness by continuous job training and service training. Finally, assurance is the same as sales product or after service. This means that it is necessary to not only issue the "supply contract," but also improve the reliability of the sales product by securing the competence of the consulting professional. However, because the service quality measurement factors selected in this study are the measurement factors that are mainly applied to large companies or those in the service industries, it is important to consider the type of sales of software distribution companies.

Reliability Analysis and Evaluation of Partial Safety Factors of Breakwater Armor stones Considering Correlation between Wave Height and Wave Steepness (파고와 파형경사의 상관성을 고려한 피복석의 신뢰성 해석 및 부분안전계수 산정)

  • Kim, Seung-Woo;Suh, Kyung-Duck
    • Journal of Korean Society of Coastal and Ocean Engineers
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    • v.20 no.3
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    • pp.300-309
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    • 2008
  • The partial safety factors of armor stones have been calculated on the assumption that all random variables are independent one another. However, wave height and wave steepness are not independent in the van der Meer's formula of armor stones but they are correlated. In the present study, we calculated the partial safety factors considering the correlation and compared them with those of other researchers who did not consider the correlation. The correlation between wave height and steepness is closely related to the variability of wave period. As the variability of wave period decreases, the correlation between wave height and steepness becomes strong, and hence the calculation results with and without consideration of the correlation show more difference. Therefore, the correlation should be taken into account in the calculation of partial safety factors in the area where the variability of wave period is small.

The measuring tool development of the stress and coping method of the Korean obese adolescents (한국 비만 청소년의 스트레스와 대처방법에 관한 측정도구 개발연구)

  • 김이순;김영혜
    • Korean Journal of Health Education and Promotion
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    • v.18 no.3
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    • pp.117-131
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    • 2001
  • This study was attempted to develope a highly reliable and valid tool which is useful to assess the Korean obese adolescents' stress and coping method. The data were collected from the total of 600 obese students from middle and high schools in Pusan. The author used a convenience sampling method. The data collection was done from March 2 to July 11, 1999. The analysis of the data was done with SPSS Win(10.0) for descriptive statistics and factor analysis. The preliminary tool was composed of 72 items(stress items: 34, coping method items: 38) with the five point Likert scale. Item analysis and inter consistency were calculated for reliability and validity through pre-test. The preliminary tool was analyzed for reliability and validity. Finally, the tool was of 65 items(stress items: 33, coping method items: 32). The results were as follows: 1. Cronbach Coefficient Alpha for the 33 items of stress was .9485 and the 32 items of coping method was .8534. 2. The factor analysis was done in order to confirm construction and the items were extracted Oblimin rotation and Maximum likelihood extraction method. 3. The factor analysis showed 6 factors in stress and 10 factors in coping method. These 6 factors of stress explained 62.4% and 10 factors of coping method explained 57.4%. 4. Six factor of stress lable were 〈outward appearance〉, 〈boyfriend/ girlfriend〉, 〈occur an outbreak of disease〉, 〈mutual relation of family〉, 〈an obese figure〉, 〈be a burden on exercise〉. 5. Ten factor of coping method lable were 〈be concerned about another affairs〉, 〈recreation activities〉, 〈self-violence〉, 〈relaxation〉, 〈hobby activities〉, 〈avoid a situation〉, 〈communication〉, 〈music〉, 〈negative behavior〉, 〈positive thinking〉. The results of using this scale in a study will contribute to design an appropriate school health management of obese students, and also it will contribute to the development of nursing research.

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An Analysis Methodology for Probabilistic Specification and Execution Prediction for Improving of Reliability of Fault-Tolerant Real-Time Systems (내고장 실시간 시스템의 신뢰도 향상을 위한 확률 명세 및 실행 예측 분석 방법)

  • Lee, Chol;Lee, Moon-Kun
    • Journal of KIISE:Software and Applications
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    • v.29 no.12
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    • pp.926-939
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    • 2002
  • The formal specification methods with probability have been demanded in the area of fault real-time systems, in order to specify the uncertainty that the systems can encounter during their execution due to various environmental factors. This paper presents a new formal method with probability. namely Probabilistic Abstract Timed Machine (PATM), in order to analyze and predict system's behavior in dynamical environmental changes, This method classifies the factors into two classes: the variable and the constant. The analysis of system's behavior is performed on the probabilistic reachability graph generated from the ATM specification for the system. The analysis can predict any possibility that the behavior may not satisfy some safety requirements of the system, indicate which variable factors cause such satisfaction, and further recover from this unsatisfying fault state by fixing the variable factors. Consequently the reliability to the fault real-time systems can be improved.

Development of an Instrument based on the Protection Motivation Theory to Measure Factors Influencing Women's Intention to First Pap Test Practice

  • Hassani, Laleh;Dehdari, Tahereh;Hajizadeh, Ebrahim;Shojaeizadeh, Davoud;Abedini, Mehrandokht;Nedjat, Saharnaz
    • Asian Pacific Journal of Cancer Prevention
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    • v.15 no.3
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    • pp.1227-1232
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    • 2014
  • Background: Given that there are many Iranian women who have never had a Pap smear, this study was designed to develop and validate a measurement tool based on the Protection Motivation Theory to assess factors influencing the Iranian women's intention to perform first Pap testing. Materials and Methods: In this psychometric research, to determine the Content Validity Index (CVI) and the Content Validity Ratio (CVR), a panel of experts (n=10) reviewed scale items. Reliability was estimated through the Intraclass Correlation Coefficient (n=30) and internal consistency (n=240). Also, factor analysis (exploratory and conformity) was performed on the data of the sample women who had never had a Pap smear test (n=240). Results: A 26-item questionnaire was developed. The CVI and CVR scores of the scale were 0.89 and 0.90, respectively. Exploratory factor analysis loaded a 26-item with seven factors questionnaire (perceived vulnerability and severity, fear, response costs, response efficacy, self-efficacy, and protection motivation (or intention)) that jointly accounted for 72.76% of the observed variance. Confirmatory factor analysis indicated a good fit for the data. Internal consistency (range 0.70-0.93) and test-retest reliability (range 0.72-0.96) of sub-scales were acceptable. Conclusions: This study showed that the designed instrument was a valid and reliable tool for measuring the factors influencing the women's intention to perform their first Pap testing.

The Research on Hopelessness Affecting the Internet Addiction of Teenagers (무망감이 청소년 인터넷 중독에 미치는 영향에 관한 연구)

  • Park, Sun-Young;Lee, Joon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2007.06a
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    • pp.875-878
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    • 2007
  • This research is to identify the effects of Hopelessness, as a single latter among intermediary factors causing depression, on the Internet addiction of teenagers. This research measured the teenager students' state of hopelessness using Hopelessness Depression Symptom Questionnaire (HDSQ), which demonstrates the extent of hopelessness depression symptom, and Beck Hopelessness Scale (BHS), which exhibits Beck's hopelessness scale, after conducting the analyses on the reliability of those questionnaires, and question factors. Correlations between the group in hopelessness state and the user group via the Internet Addiction Self-Test (K-scale) was comparatively analyzed. The study result reveals that reliability and validity of the questionnaire were high. As a result of the comparative analysis between the hopelessness state group and the Internet addicted user group through sub-factors of the questions, all the sub-factors showed statistically significant differences. In particular, the average score of the high risk Internet addicted user group was highest in both HDSQ and BHS. Consequently, these results imply that hopelessness affects the Internet addicted users.

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A study on the factors affecting shelf-life for 60, 81mm mortar ammunition (60, 81mm 박격포탄의 저장수명 요인 연구)

  • Jang, SooHee;Chun, Heuiju;Cho, Inho;Yoon, KeunSig;Kang, MinJung;Park, DongSoo
    • The Korean Journal of Applied Statistics
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    • v.31 no.5
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    • pp.611-620
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    • 2018
  • Limitations on human and material resources make it is difficult to conduct Ammunition Stockpile Reliability Program (ASRP) tasks for the entire ammunition. Stockpile ammunition life prediction studies can contribute to efficient ASRP tasks. This study assess the shelf-life of ammunition, using survival analysis based on ASRP results for 60mm and 81mm mortar ammunition from 2003 to 2016. Traditional assessments often use solely storage duration as the only main independent variable; however, this assessment used other factors such as ammunition magazine shape and weather factors with the stockpile shelf-life as independent variables to conduct a Cox's proportional hazard model analysis. This was then followed by an assessment of ammunition magazine type, maximum temperature and rainfall factors influence on the shelf-life of 60mm and 81mm mortar ammunition. As a result, the type of ammunition magazine, maximum temperature and the rainfall influence the shelf-life of 60mm and 81mm mortar ammunition.

The Impact of SNS Advertising Attribute on Advertising Likeability and Purchase Intention: A Comparison of Difference According to Use Motive and Use Intensity of SNS (SNS 광고속성이 광고호감도와 구매의도에 미치는 영향: SNS 이용동기 및 이용강도에 따른 차이 비교)

  • Kim, Hwa-Dong
    • Journal of the Korea Convergence Society
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    • v.11 no.11
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    • pp.155-163
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    • 2020
  • This study investigated experimentally how factors of SNS advertising attribute impact on advertising likeability and purchase intention according to use motive and use intensity of SNS. Firstly showing difference according to use motive of SNS, in user of motive to managing human relation, reliability of advertising contents has effect the largest and entertainment of advertising interest has effect also as important factor. In user of motive to sharing interest information, irritation of advertising on using SNS has effect the largest negatively and information of advertising's information offering capability has effect larger as positive factor. Next showing difference according to use intensity of SNS, in user of high intensity, reliability and information of advertising contents has effect larger than other factors. In user of low intensity, irritation of advertising has effect the largest negatively and other factors have effect very small. This results can provide a practical contribution that explains important factors in producing effective SNS advertising according to using behavior characteristics of SNS.

Study for Validation of the Korean Childcare Teacher's Job Satisfaction Scale(K-CTJSS) (한국형 보육교사 직무만족척도(K-CTJSS)의 표준화를 위한 타당화 연구)

  • Cho, Song-Yon;Baik, Eun-Joo;Kim, Hye-Gum;Kwon, Yeon-Hee;Jung, Jee-Nha
    • Journal of Families and Better Life
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    • v.29 no.2
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    • pp.1-12
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    • 2011
  • The purpose of this study was to validate the standardization of the "Korean Childcare Teacher's Job Satisfaction Scale"(K-CTJSS) that the validity and reliability was evaluated by pretest in 2009. K-CTJSS is composed by 40 items with 6 factors and is responded by 6 point Likert scale. Participants consisted of 1,276 childcare teachers in Korea except Gangwon-do and Jeju-do by purposive sampling. Results were as follows: First, exploratory factor analysis resulted in 40 items composed of 6 factors (director's childcare center management system, social recognition, working environment and welfare, workload and time management, relationship with co-workers, relationship with parents). Second, the confirmatory factor analysis supported a 6 factor structure by resulting over appropriate level of goodness of fit. Third, inter-corelation coefficients among 6 factors were significant level(r = .10~.70). Fourth, the reli ability level of 6 factors by Cronbach's ${\alpha}$ were high(.84~.95.). Finally, concurrent validity levels with Childhood Job Satisfaction Survey(Jorde-Bloom, 1989) and the Satisfaction with Life Scale(Diener et al., 1985) were r = .07~.84 and .19~.46, respectively.

A Study on Determinants of Stockpile Ammunition using Data Mining (데이터 마이닝을 활용한 장기저장탄약 상태 결정요인 분석 연구)

  • Roh, Yu Chan;Cho, Nam-Wook;Lee, Dongnyok
    • Journal of Korean Society for Quality Management
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    • v.48 no.2
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    • pp.297-307
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    • 2020
  • Purpose: The purpose of this study is to analyze the factors that affect ammunition performance by applying data mining techniques to the Ammunition Stockpile Reliability Program (ASRP) data of the 155mm propelling charge. Methods: The ASRP data from 1999 to 2017 have been utilized. Logistic regression and decision tree analysis were used to investigate the factors that affect performance of ammunition. The performance evaluation of each model was conducted through comparison with an artificial neural networks(ANN) model. Results: The results of this study are as follows; logistic regression and the decision tree analysis showed that major defect rate of visual inspection is the most significant factor. Also, muzzle velocity by base charge and muzzle velocity by increment charge are also among the significant factors affecting the performance of 155mm propelling charge. To validate the logistic regression and decision tree models, their classification accuracies have been compared with the results of an ANN model. The results indicate that the logistic regression and decision tree models show sufficient performance which conforms the validity of the models. Conclusion: The main contribution of this paper is that, to our best knowledge, it is the first attempt at identifying the significant factors of ASPR data by using data mining techniques. The approaches suggested in the paper could also be extended to other types ammunition data.