• Title/Summary/Keyword: reliability factors

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A comparative study of switching intention of Smartphone users: Korean and Chinese (스마트폰 이용자의 전환의도에 관한 비교연구: 한국과 중국)

  • Mu, Minji;Chung, Soong Hwan;Lee, DonHee
    • Journal of Korea Society of Industrial Information Systems
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    • v.19 no.6
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    • pp.131-150
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    • 2014
  • This study investigates factors, which affect subjective judgment of Smartphone users when they switch to a new product or other mobile carrier, and examine a relationship between switching intention and switching expected performance through users of in Korea and China. The results of the study showed that switching intention is positively associated with switching expected performance in both Korean and Chinese users. Brand reliability, functional quality, and general climate for Smartphone business have a significant impact on switching intention in both countries. In addition, personal innovation has a significant impact on switching intention of Korean users but Chinese. However, content quality has the effect on switching intention of Chinese user but Korean. This study provides useful strategies for switching behavior of Smartphone users of two different countries in the mobile industry.

Impact of Education for Welldying on Workers Related to Senior Welfare (웰다잉을 위한 교육이 노인복지 종사자에게 미치는 영향)

  • Jung, Eui-Jung;Byun, Sang-Hae
    • The Journal of the Korea Contents Association
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    • v.12 no.7
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    • pp.215-222
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    • 2012
  • The purpose of this study was to examine the impact of education for welldying on the death anxiety and death reception of care workers who were most closely linked to death among workers who were engaged in senior welfare. It's basically meant to let care workers have a good understanding of death, death process and death-related factors to help elderly people close their life in a comfortable manner. The subjects in this study were the care workers who worked in J nursing home in the region of Gwangju. They received education in nine sessions, once a week, and the collected data were analyzed by the statistical package 15.0. The statistical analysis methods used in this study were reliability analysis, descriptive statistics analysis, t-test and ANOVA. The findings of the study were as follows: First, the welldying program participants showed a decrease in death anxiety. Second, the welldying program participants became more receptive to death.

The Relationships between Age, Socio-ecoomic Status and Clothing Behavior of Korean Men (성인 남자의 연령 및 사회.경제적 지위와 의복행동과의 상관 연구)

  • 고애란
    • Journal of the Korean Home Economics Association
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    • v.25 no.1
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    • pp.1-10
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    • 1987
  • The purpose of this study was to investigate the relationships between demographic variables and seven aspects of clothing behavior of adult males, and to attempt to develop the measurement of men's clothing behavior. Age was ranked by five gradation (20∼60 ages) and socio-economic status was divided into three categories (high, middle, low) based on the subjects' education, occupation and economic status. Six aspects of clothing comfort, satisfaction, status symbol, conformity, fashion interest and clothing acceptance I were assessed with Koh's, Chung's and Lee's questionnaires. Clothing acceptance by line-drawing of clothing syles representing different levels of formality for occasions designed to measure the awareness of appropriate clothing category of business suits. The questionnaires in this study were administered to a sample of men living in Seoul. The sample was drawn by the random-cluster sampling method. The data from 362 respondants were analysed. To determine the internal validity of clothing behavior mesurement, factor analysis was computed, whereas to determine the reliability, Cronbach's alpha was calculated. The statistical methods adopted were correlation, one-way ANOVA, and multiple regression. The results obtained in this study were as follows: 1) As for clothing behavior instruments, items dealing with status symbol and fashion nterest were proved to be satisfactory as a measurement of adult males. Eight factors emerged on clothing acceptance Ⅱ, most of which were representing unappropriate clothing choice for occasion. 2) Demographic variables were significantly related to the adult males' clothing behavior. (1) Age was positively related to clothing conformity but negatively to fashion interest. (2) Socio-economic status was positively related to clothing satisfaction, status symbol, and fashion interest but negatively to clothing confort. (3) When age was controlled, socio-economic status was negatively related to comfort in 40∼50s age group only, and negatively related to clothing conformity in 20∼30s age group only. (4) Four subscales of clothing acceptance Ⅱ representing unappro-priate clothing practice for selected occasions were negatively related to age and/or socio-economic status.

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Development of Social Work Values Scale (사회복지 가치 척도의 개발)

  • Kim, Yongseok;Ko, Eunjung
    • Korean Journal of Social Welfare
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    • v.66 no.1
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    • pp.277-306
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    • 2014
  • The purpose of this study was to develop the first social work values scale in Korea. Its development would be expected to increase empirical studies on social work values. Based upon the literature review of social work values, the examination of codes of ethics as well as existing scales, and the comments from professionals in this field, 62 preliminary items were developed. Preliminary items were evaluated with a total of 521 social workers who were working in various fields of social work in Seoul and surrounding areas. A series of exploratory factor analyses were conducted to find out the optimal structure of the scale. After deleting 29 items with low factor loadings or being cross-loaded, the scale is composed of three factors with each factor having 11 items. Confirmatory factor analysis confirmed the factor structure of the scale obtained by exploratory factor analysis. The first factor was named autonomy, the second factor was named equality, and third factor was named paternalistic intervention. Each component of the social work values scale is found to be reliable and valid.

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Establishment of Standard Model for Production Facility Informatization System for Molding Business and its Effect Analysis (성형제조업의 생산설비정보화 시스템 표준모델 구축 및 효과 분석)

  • Yoon, Kyung-Bae
    • Journal of the Korea Society of Computer and Information
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    • v.15 no.2
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    • pp.171-178
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    • 2010
  • The purpose of this research is to develop a standard model for the compilation of production results in molding business to establish the informatization system for the production facility among informatizadon projects which can generate the performance of medium and short term introduction of the project in implementing the system to small and medium industry. The theory on the development method for the standardization of informatization for production facility in molding business applies PSDM (Production System Development Method) for which a number of researches were already done while developing a standardization model by standardizing two processes of raw material demand/supply management and making sum total for production quantity which are main processes for production management process. On the basis of the result of this research, small and medium companies in molding business and relevant specialized IT companies which desire to establish production facility informatization systems will be able to establish more efficient system by applying standardized model, and the result of research will enable to facilitate the establishment of the system for them while providing reliability of the system. Through the application of the result of this research, it will be possible to accomplish the elimination of unreasonable factors in production process, the enhancement of product quality and the saving of production cost.

Effect of Destination and Cruise Service Attributes on Customer Satisfaction (크루즈 기항지와 선사 서비스속성이 고객만족에 미치는 영향)

  • Han, Chul Hwan;Kwon, Jae Hyun
    • Journal of Korea Port Economic Association
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    • v.35 no.4
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    • pp.67-84
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    • 2019
  • In order to suggest ways to enhance service competitiveness in cruise and destination, this study developed a measure of cruise tour service and analyzed the impact and relative importance on customer satisfaction. Specifically, for the service quality analysis, based on the SERVPERF model, the specialty of the industry was reflected through the arguments of tourism and transport logistics, and the three factors of cruise service quality and destination service quality were derived and utilized as measurement tools. As an analysis method, factor and reliability analysis were conducted using data collected via a survey. Next, correlation analysis was conducted to analyze the relationship between variables and regression analysis was performed to check the impact of cruise tour service quality on customer satisfaction. The study found that both cruise service attributes and destination service attributes had a positive effect on customer satisfaction and that the relative importance of service attributes was identified. Accordingly, it was found that the service quality should be formed by reflecting arguments in the tourism and transport logistics sectors and that the service should be further improved and developed according to the importance of the service attributes so as to enhance cruise tour products.

Development of LSM(Local Store Marketing) Strategy Using the IPA Analysis of Service Quality Attributes by the location in a Theme Restaurant (서비스 품질 속성 IPA 분석을 활용한 테마 레스토랑 입지별 LSM 전략수립)

  • Park, Mun-Gyeong;Kim, Jae-Cheol
    • Journal of the Korean Dietetic Association
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    • v.13 no.3
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    • pp.277-294
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    • 2007
  • The purposes of this study were to a) examine using status, b) measure the service quality attributes, c) analyze IPA and customer satisfaction, d) develop the LSM(Local Store Marketing) by location of K theme restaurant such as residential type(A), complex type(B) and downtown type(C). The questionnaires were handed out to 346 of 450(usage rate 76.9%). The statistical data analysis was completed using SPSS(ver 12.0) for descriptive analysis, $X^2$, t-test, ANOVA, reliability analysis, factor analysis, multiple linear regression. From an analysis on service quality attributes, most importance of service quality attributes was more highly perceived than performance of those, except for 'attractive exterior', 'variety of kid's menu', 'convenient facilities for kid' and perceived importance and performance were also significantly different by location of branch restaurant. The attributes to be improved were 'convenience of restaurant's parking lot', 'food tast', 'speedy service' and 'service competency' as branch A(residential type) restaurant, 'convenience of the restaurant location' as branch B(complex type) restaurant and 'convenience of the restaurant location' and 'speedy service' as branch C(downtown type) through IPA analysis. The Overall customer satisfaction was 3.74 and service quality factors had significant effect on overall customer satisfaction. Location of restaurant, which gives a great effect on its operation and marketing, has a important correlation with success or failure of restaurant business enterprises. Therefore, marketing strategy by restaurant location should be developed.

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The Effects of the Perceived Quality on Brand Image and Customer Loyalty -Focusing on Multi-Function Printer- (지각된 품질이 브랜드이미지와 고객충성도에 미치는 영향 -복합기제품을 중심으로-)

  • Song, Keo-Young;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.11 no.3
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    • pp.263-272
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    • 2013
  • This study was conducted to look into consulting areas that can secure loyalty customers by clarifying relations between perceived quality factors, brand image and customer loyalty in terms of a multi-function printer. To accomplish the study purpose, this study carried out a validation analysis, a reliability analysis and a structural equation model analysis by setting up a study model and a hypothesis based on precedent studies and collecting data from purchase decision-makers. The findings of the study are summarized as follows. First, effects of perceived quality components of a multi-function printer on brand image were product quality, sales man's service and service quality in order of majority. Second, brand image of a multi-function printer has a positive impact on customer loyalty. This study is meaningful as it expanded the scope of study related to a multi-function printer up to the administrative field. This study is expected to help industries, who have similar business structure of a multi-function printer, establish a business strategy and support practical work and administrative consulting.

The Effects of Consultant's Competency and Consultation Process on the Consulting Performance: The Mediating Role of Client's Involvement and Utilizing Willingness (컨설턴트역량과 수행과정이 컨설팅성과에 미치는 영향: 수진기업의 참여수준과 활용의지의 매개효과)

  • Lee, Cheol-Woo;Lee, Cheol-Gyu;Lee, Dong-Myung
    • Journal of Digital Convergence
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    • v.14 no.11
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    • pp.149-162
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    • 2016
  • This paper aims to examine the mediating effects of client involvement and client utilizing willingness among consultant competency, consultation process and consulting performance. To accomplish the purpose, the analysis was conducted with 446 SMEs which had a consulting experience. The collected data were analyzed with SPSS and AMOS for Windows. This study used several statistical techniques such as descriptive analysis, confirmatory factor analysis, reliability analysis, feasibility analysis, Sobel test and the significance test of indirect effects. All studied factors presented meaningful results(+) except the path of consultant competency and client involvement. The client utilizing willingness presented the mediating role between consultation process and consulting performance. Consequently, it said that consultation process with client utilizing willingness was more important than consultant competency itself.

DEV&DESS-Based Real-Time Distributed Simulation Method Using DDS for Design Verification of Cyber-Physical Systems (CPS 설계 검증을 위한 DDS 및 DEV&DESS 기반의 실시간 분산 시뮬레이션 방법)

  • Kim, Jin Myoung;Lee, Hae Young;Chun, Ingeol;Kim, Won-Tae
    • Journal of the Korea Society for Simulation
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    • v.23 no.2
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    • pp.1-6
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    • 2014
  • CPS (cyber-physical systems) which consists of connected and diverse embedded systems and physical systems are a new paradigm. Traditional systems were usually considered to be passive and dumb parts in physical systems, but with CPS, we have to take into account what are being moved or changed in the physical systems. So, as increasing the complexity of CPS, potential errors in the systems also increase. In this paper, for enhancing the reliability of CPS, we exploit an executable-model-based design methodology and propose a distributed simulation method to verify the design of CPS. For the design of the systems including discrete and continuous factors, we apply DEV&DESS formalism and simulate models in distributed simulation environments through DDS middleware. We also illustrate the applications of CPS with our modeling tool.