• Title/Summary/Keyword: relationship support

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Emotional Labor and Work Attitudes for the Flight Attendants (항공사 객실승무원의 정서노동이 업무태도에 미치는 영향)

  • Lee, Dong-Myong;Kim, Soo-Ryun;Kim, Kang-Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.15 no.4
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    • pp.64-82
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    • 2007
  • In this study, the work attitude of flight attendants who were performing emotional labor, had been explored. The organizational support system had been analysed to test its effect as a moderator on increasing positive job attitudes. It was found emotional labor had influence on work attitude of flight attendants. Emotional labor consisted in this study deep acting and surface acting. First, deep acting found positively related with job satisfaction and organizational commitment, negatively related with intention to leave. Second, surface acting negatively related with job satisfaction and positively related with intention to leave. This study put organizational support systems as moderator. First, Training has moderating effect on the relationship between deep acting. Organizational support has moderating effect on the relationship between deep acting, intention to leave. Counselling has moderating effect on the relationship between deep acting, job satisfaction. Peer support has same effect on the relationship between deep acting and intention to leave.

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The relationship between emotional labor and job burnout, and the mediating effect of social support in Social Welfare Agency (사회복지기관 종사자의 감정노동과 직무소진의 관계 및 사회적 지원의 조절효과)

  • Hwang, Song-Ja;Ahn, Kwan-Young
    • Journal of the Korea Safety Management & Science
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    • v.19 no.3
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    • pp.59-70
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    • 2017
  • The purpose of this study is to review the relationship between emotional labor and job burnout, and the moderating effects of peer and superior support in social welfare agency. In order to verify and achieve the purposes mentioned above, questionnaire data were gathered and analysed from 349 employees of social welfare agency in western Kangwon-do province. Empirical survey's findings are as follows; First, deep action(DA) appeared to be negatively related with depersonalization and reduced accomplishment. Second, surface action(SA) appeared to be positively related with all job burnout factors(emotional exhaustion, depersonalization and reduced accomplishment). Third, peer support moderated negatively the relationship between emotional labor(DA, SA) and emotional exhaustion. Fourth, superior support moderated negatively the relationship between deep action(DA) and emotional exhaustion.

The Relationship between Perceived Social Support and Career Barriers among Out-of school Adolescents preparing for Qualification Examination for High School Degree: Mediating Effects of Alienation (고졸검정고시를 준비하는 학교 밖 청소년들이 지각한 사회적 지지와 진로장벽의 관계 : 소외감의 매개효과)

  • Lee, Jung-Lim;Cho, Young-A
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.6
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    • pp.90-102
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    • 2017
  • Recently, the number of out-of-school adolescents has been increasing, and problems associated with their careers have become an important issue. This study was conducted to identify the relationship between the career barriers and perceived social support type/support source and to examine whether a sense of alienation mediates the relationship between perceived social support and career barriers among out-of-school adolescents preparing for the qualification examination for their high school degree. To accomplish this, a survey of 207 students from the Youth Support Center for out-of-school adolescents-K-Dream-and Qualification Examination Institute located in five regions (Seoul, Busan, Jeju, Gangwon, and Jeonla province) was conducted. Correlation analysis, regression analysis and the Sobel test were used to verify the relationships between variables and mediation effects. The results showed a significant negative correlation between social support and career barriers and a significant positive correlation between alienation and career barriers. Carrier barriers and alienation were highly correlated with parent support and evaluation support. Moreover, a sense of alienation was found to fully mediate the relationship between parental support/teacher support and career barriers, as well as to partially mediate the relationship between peer support and career barriers. A sense of alienation was found to fully mediate the relationship between information support/evaluation support/emotional support/material support and career barriers. These findings imply that, in out-of-school adolescents, career barriers can be reduced through various kinds of social support provided by peers, parents and teachers as it decreases the sense of alienation.

A Study of the Relationship Between Perceived Social Support and Quality of Life of Cancer Patients receiving Gene therapy (유전자 치료를 받는 암 환자가 지각하는 사회적 지지와 삶의 질과의 관계 연구)

  • Chang, Mi-Kyung;Kim, Kyung-Hee;Chung, Yeon-Kang
    • Research in Community and Public Health Nursing
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    • v.8 no.1
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    • pp.74-88
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    • 1997
  • The purpose of this study was to identify the relationship between perceived social support and the quality of life of cancer patients receiving gene therapy. The subjects for this study were 50 cancer patients receiving gene therapy at two general hospital in Seoul. The data were collected during the period from October 14, 1996 to November 11, 1996. The perceived social support was measured by the family support scale made by Hyun Sook Kang, by the medical support of life scale developed by Ok Soo Kim. The quality of life scale developed by Bang-Whal-Ran was used, among the questionnaire, physical factors was developed by U.S.A National Conference on Cancer Nursing. The data was analysed by the SAS statistical program. Percentile, means and standard deviations, t -test, ANOVA, Scheffe test, Pearson correlation were utilized for analysis. The results of this study were as follows. 1. The mean score of the perceived social support of the subjects was 83.66, the item score was 3.8. 1) The mean score of the perceived family support of the subjects was 44.96, the item mean score was 4.5. 2) The mean score of the perceived professional medical support of the subjects was 38.70, the item mean score was 3.2. 2. The mean score of quality of life of the subjects was 120.38, the item mean score was 3.17. For each factor in quality of life scale, the mean score was follows: for attitude toward life, 3.95, for familial relationship and financial status, 3.53, for social activity 3.24, for emotional status, 3.08, for healthy perceptive, 2.90, for physical symptom, 2.80. 3. The result of the analysis of the relationship between perceived social support and quality of life showed a positive correlation(r=.4853, p=.0004). Therefore, the higher the perceived social support of the patients, the higher the quality of life. 1) The result of the analysis of the relationship between perceived family support and quality of life showed significant correlation(r=. 3566, p=.0110). Therefore the higher the perceived family support of the patients, the higher the quality of life. 2) The result of the analysis of the relationship between perceived professional medical support and quality of life showed significant correlation (r=.4477, p=.0011). Therefore, the higher the perceived professional medical support of the patients the higher the quality of life. 4. There was a significant difference in perceived social support according to sex(F=2.1437, p= .0371), others coping non-family (F=2.4863, p=.0164) and duration of treatment (F=4.16, p=.0218). 5. There was a significant differance in quality of life according to sex(F=2.6932, p=.0097), degree of education(F=2.3610, p=.0223), others coping non-family(F=2.0502, p=.0458). In conclusion, this study revealed that social support is an important factor that associated with the quality of life in cancer patients receiving gene therapy.

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Health Promoting Behaviors, Family support, and Quality of Marital Relationship of the Mature Gravida after 35 (고령 임부의 가족지지, 부부관계의 질 및 건강증진행위)

  • Park, Young-Joo;Viau, Paula A.;Jung, Chun-Hee;Yoon, Ji-Won
    • Journal of Home Health Care Nursing
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    • v.8 no.1
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    • pp.85-95
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    • 2001
  • This study was performed to explore the family support. the quality of marital relationship, and health promoting behaviors of the mature gravidas. and to validate the relationship between them. From November, 1999 to June. 2000. mature gravidas older than 35(N=82) were recruited from K University Hospital located in Seoul and Kyungki Province. Korea. Data was collected using a self-rating method and semi-structured interview. The questionnaires were: Perceived Social Support from Family developed by Procidano & Heller (1983). Quality of Marital Index by Norton (1983). and Health Promoting Life-style Profile by Walker, Sechrist, & Pender (1987), Interviews were conducted using the interview guide with open-ended questions related to health concerns and health promoting behaviors. Data was analyzed using a pc-SAS program for quantitative data. The levels of the perceived family support and the quality of marital relationship were relatively high. The relationship between perceived family support and quality of marital relationship, and health promoting life-style behaviors was statistically significant. Six themes emerged as primary concerns for the mature gravidas during childbearing: 'Concerns related to the fetal wellbeing', 'Concerns related to fetal education', 'Concerns related to the maternal physical health', 'Concerns related to the maternal emotional health', 'Concerns related to safe delivery' and 'Concerns related to child-rearing'. Nursing implications for practice include expanding prenatal assessment inventories to address the concerns and support system of mature gravidas.

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A study on the relationship between R&D tax support policy and corporate innovation activities: Focus on national strategic technology R&D companies (R&D 조세 지원 정책과 기업 혁신활동 간의 관계 연구: 국가전략기술 R&D 기업을 중심으로)

  • Bon-Jin Koo;Jong-Seon Lee
    • Asia-Pacific Journal of Business
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    • v.14 no.4
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    • pp.191-204
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    • 2023
  • Purpose - The purpose of this study was to analyse the relationship between R&D tax support policy and firm innovation activity using data on firms engaged in 12 national strategic technology sectors. Design/methodology/approach - This study collected survey data from 664 companies engaged in national strategic technologies. The data were then analysed using the Propensity Score Matching (PSM) analysis. Findings - First, corporate R&D tax support had a statistically significant positive (+) relationship with firm innovation performance. Second, there was a statistically significant positive (+) relationship with incremental innovation, but there was no statistical significance with radical innovation. Third, there was a statistically significant positive (+) relationship with the firm's first innovation, but there was no statistical significance with the world's first innovation. Fourth, there was a statistically significant positive (+) relationship with the number of R&D projects of a firm. Finally, there was a statistically significant positive (+) relationship with a firm's open innovation. Research implications or Originality - First, in terms of policy effectiveness, the government needs to consider promoting R&D tax support policies in areas where R&D competition is fierce. For private companies engaged in the 12 national strategic technology fields, the R&D tax support policy is working in the direction of promoting corporate innovation activities, and this positive policy effect is likely to be effective in areas where R&D competition is fierce. Second, if the government wants to improve the quality of corporate innovation activities through R&D tax support policies, it needs to provide incentives higher than the current level.

A Study On The Experiences of Turnover among Hospital Nurses (임상간호사의 이직경험)

  • Oh Mi-Jung
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.4 no.2
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    • pp.193-216
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    • 1997
  • The purpose of this research was to understand the structure of the experiences of turnover among hospital nurses. The research question was 'What is the structure of the experiences of turnover among hospital nurses?' The sample consisted of 16 hospital nurses who experienced one or more turnover. The unstructured interview were carried out from July 15. through August 31., 1997. Intervewed by audio-recording and analyzed by Van Kaam's method. There were 361 descriptive expressions and priority classifications. The result summerized as 107 common elements, 38 syntheses of hypothetical definitions and 6 identifications of the structural definition. The structural definitions and hypothetical definitiones were as follows ; 1. There were different views on the turnover intention. Hard task, dissatisfaction of initial expectancy, uncomfortable relationship with doctors, inappriate reward, uncomfortable relationship with workers of other parts, uncomfortable relationship with patients, unreasonable promotion, uncomfortable relationship with co-worker, helplessness, poor environment of working conditions. 2. Motivating factor of turnover can be varied : self development, problem of social support, boring task, problem of relation-ship with the senior, unfair promotion, night duty. 3. Social supportive factors were co-worker support, senior support, self control, family support, time support. 4. There were different views on the job satisfaction. Task, relationship with patient, recognition, professionalism, promotion, working environment, relationship with co-worker, reward.

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The Relationship between Organizational Culture and Emotional Labor: The Mediating Effect of Social Support (조직문화와 정서노동과의 관계: 사회적 지지의 매개효과)

  • Lee, Chong-Ho;An, Myung-Sook;Hurr, Hee-Young
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.20 no.4
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    • pp.115-125
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    • 2012
  • The purpose of this study is to investigate the relationship between organizational culture(constructive and defensive culture) and emotional labor along with the social supports (supervisor support, colleague support). Using data obtained from a survey of 419 flight attendants of a major airline company in south Korea. The results are as follows: Organizational culture had a significant effect on emotional labor. At this point, colleague support mediated the relationship between constructive culture and emotional labor. In addition, supervisor support and colleague support had a mediating role between defensive culture and emotional labor. This result concludes that flight attendants positively accept the essential manuals and safety regulations in the special working condition with a unified team service. Furthermore, the results show that social supports are an important job resource for flight attendants helping them reach their work-related goals.

The Influence of the Social Support on the Job Attitude of Public Social Worker : Focusing on the mediating effects of Self-Esteem

  • Lee, Jung-Seo;Kim, Young-Hwan
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.7
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    • pp.113-120
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    • 2018
  • The purpose of this study is to derive implications for effective management of the public social worker by investigating the relationship between social support, job attitude and self-esteem of the public social worker. In order to accomplish this research purpose, social support of the public social worker as independent variables, job attitude as a dependent variable, and self-esteem as a parameter were analyzed and the relationship between these variables was analyzed. As a result, emotional, evaluative, material, and informational support, which constitute the social support of the public social worker, have a significant effect on job attitude, and self-esteem has a mediating effect on the relationship between these variables. Based on the results of this analysis, the importance of social support of the public social worker was suggested.

The Mediating Effect of Social Support on the Relationship between Adult Attachment and the Subjective Happiness of University Students (성인애착과 대학생의 주관적 행복감 간의 관계에서 사회적지지의 매개효과)

  • Choi, Ara
    • Human Ecology Research
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    • v.60 no.2
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    • pp.231-242
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    • 2022
  • This study examines the relationship of adult attachment, social support, and subjective happiness of university students, and confirm the mediating effect of social support in the relationship between adult attachment and subjective happiness. Participants in this study consist of 284 university students enrolled in G city. Data were analyzed using SPSS and AMOS to conduct descriptive statistics, correlation analysis, and a structural equation model. The main findings are as follows. First, Attachment anxiety and attachment avoidance showed negative correlations with social support and subjective happiness. And social support showed a positive correlation with subjective happiness. Second, social support showed a partial mediating effect on the effect of attachment anxiety and attachment avoidance on the subjective happiness of university students. This study is meaningful in providing basic data for educational and counseling interventions that enhance subjective happiness of university students.