• The Korean Journal of Archival Studies
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• no.79
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• pp.231-270
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• 2024

The purpose of this study is to propose a record service based on the characteristics and production context of presidential records. To this end, we first looked at the design direction and characteristics of the e-jiwon system and then analyzed the structure and characteristics of records produced by the e-jiwon system. There are six types of records to be analyzed: e-jiwon document card, memo, schedule, diary, instruction card, and individual business system_speech DB. Next, through analysis of the Presidential Records Portal's records service, it was pointed out that the current records service does not fully reveal the production context and characteristics of records. Accordingly, as a service strategy based on the characteristics and context of presidential records, a service centered on each record card (e-jiwon document card, etc.) and a service that focuses on structural understanding of records and linkage between records were proposed.

• Journal of Korean Society of Archives and Records Management
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• v.24 no.1
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• pp.47-72
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• 2024

This study delves into the National Archives of Korea's service that provides information on changes in records-creating agencies, identifying the problems in an organizational relationship structure and exploring potential enhancements using the RiC-O. Drawing insights from the French PIAAF project, we applied RiC-O to integrate information on records and records creators, elucidating relationships between data entities. Our analysis demonstrated that leveraging RiC-O, coupled with technologies like linked data, amplifies the interoperability of authority records, substantially enhancing the service providing information on changes in records-creating agencies. Based on these findings, we propose an authority record service based on RiC-O, presenting a prototype designed to improve the National Archives of Korea's change information service and enhance user experience.

• Journal of the Korean Society for information Management
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• v.22 no.1 s.55
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• pp.5-20
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• 2005

This study aims at the fundamental factors needed to make the policy for internet reference service of public records were presented, considering the methods for improvement of internet reference service of national assembly records. For this purpose, reference service theory of recorded informations and examples of foreign congress reference services were analyzed. From the result of analysis, three tasks were proposed as an improvement plan for internet reference services of national assembly records: establishment of access policy, improvement of reference service programs, and activation of communication with users.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.4
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• pp.217-234
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• 2019

National Records Designation System is designed to protect valuable civilian records from loss or damage. It also intends that government administrates important civilian records to raise public concerns civilian records and to foster archival culture in Korea. This study investigates the current states of service fo the designated record through the web page of National Archive of Korea. Major findings are as follows. First, the information of designated records is dispersed in two web pages by the National Archive of Korea, an introductive web page of every collection in the National Archive of Korea and a web page of designated record service. Second, the web page of designated record service provides information of designated records only at collection level, so it is not easy for users to understand the contents of the records. In order to improve the service for the designated record service of the National Archive of Korea, this study proposed the unification of dispersed web pages to provide information of the designated records consistently. It also suggested a facet based directory service and word cloud service to give access to the contents of each designated record collection. The facet based directory and word cloud service will help users to understand the designated records in more detail.

• The Korean Journal of Archival Studies
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• no.61
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• pp.119-156
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• 2019

The records centers service of public institutions helps efficient work activities of internal users, who actually do the work, and becomes the foundation for strengthening the competitiveness of the institution. Based on QFD technique, one of the quality control techniques, this study was intended to propose a plan to improve the quality of the records center service by analyzing and comparing the quality of the records center service of public institutions. To this end, as a follow-up study of Lee, Su-jin(2018), the research target was expanded to local governments to apply the QFD technique and reconstructed the HoQ based on the results of the expanded QFD application. Moreover, this study suggested measures to improve the quality of service in the records center of public institutions by compiling the implications of comparing the records center service HoQ and prioritizing the technology characteristics of the records center service.

• Journal of Korean Society of Archives and Records Management
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• v.23 no.3
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• pp.39-61
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• 2023

This study aims to examine the effect of job characteristics of records managers within the public sector on innovative behavior, focusing on the mediating role of public service motivation. To this end, an online survey was administered to records managers employed in public institutions, using 137 copies of the collected data for the final analysis. The results of the study are as follows. First, it was found that the job characteristics of records managers had a significant influence on innovative behavior and public service motivation and that public service motivation had a significant influence on innovative behavior. Second, as a result of examining the mediating effect of public service motivation in the relationship between the job characteristics of records managers and innovative behaviors, it was found that they were partially mediated. These findings confirmed the job characteristics of archival researchers, comprehensively verifying the meaningful relationship between public service motivation and innovative behavior.

• Journal of Korean Society of Archives and Records Management
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• v.22 no.3
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• pp.103-124
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• 2022

This study aims to suggest the use-based policies for archival reference service by investigating the actual archival uses and services of the National Archives of Korea (NAK). Considering that there is little information on the overall archival reference service by NAK, an exploratory research method is adopted to understand the current status and issues of the service. In this study, the use of archival records in NAK is investigated from statistical data, and service cases by record type are collected through interviews with archival service professionals of NAK. Then, the success and risk factors of the archival reference service are analyzed in three categories of human resources (reference archivists' competency), tools (finding aids), and records (appropriateness and sufficiency). Based on these analyses, archival reference service policy directions are proposed to strengthen the two different archival roles as "arsenal of rights protection" and "academic information provider."

• Journal of Korean Society of Archives and Records Management
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• v.17 no.1
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• pp.31-49
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• 2017

The purpose of this study is to measure the expectation level and perception level of service quality in 25 records centers in local governments based in Seoul. For this, an evaluation index consisting of 5 factors and 31 items is developed through literature research and an investigation of the present condition. The results of this study confirmed that users are not satisfied with the service quality of the records centers in the local governments as the expectation level is higher than the perception level, with a statistically significant difference. This study can be substantial in attempts to analyze the present status of the service quality of the records centers in local governments and in proposing an improvement plan based on the process quality.

• Proceedings of Korean Society of Archives and Records Management
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• 2019.05a
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• pp.51-54
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• 2019

The transition of the central government system to the cloud-based infrastructure is being conducted as the National Information Resources Service (NIRS, Ministry of the Interior and Safety) attempts government resource integration. In the early days, it was attempted as Infrastructure as a Service (IaaS) for cloud service for HW, but now it is being converted to Software as a Service (SaaS) for ordinary service. General tasks of the system are document creation for government service as well as public records management. To this end, government cloud systems were deployed to central government agencies from 2015 to 2018 and planned to be gradually deployed in 2018. Nowadays, records management is conducted with cloud RMS, the cloud RMS system is distributed to the central government from 2016 to 2018, and the dissemination to local government is scheduled to be carried out considering the adoption of On-Nara system.

• Agribusiness and Information Management
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• v.7 no.2
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• pp.27-37
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• 2015

This study was carried out with the goal of improving accessibility for farmers in record management. The pre-survey for farm records found that the main reasons for lack of records were "no need" and "no time" to keep such records. Based on the results of the pre-survey of smartphone-based farm recordkeeping, the major composition articles were management books, daily work logs, analysis books and additional books compiled by setting log in, notice and suggestions. The number of smartphone-based farm record books was 4,430 nationwide. We also updated farms keeping records on seven occasions for user convenience. Regional differences in the utilization ratio of record books showed that continuous promotion and education aimed at users were key points of success for farm recordkeeping books.