• Title/Summary/Keyword: quick services

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Innovation in Telecom Services -Framework and Analysis Based on the Case of International Pre-paid Calling Cards in Japan

  • Kumiko, Miyazaki;Wiggers, Edmar
    • Journal of Technology Innovation
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    • v.13 no.2
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    • pp.45-70
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    • 2005
  • Much work on innovation has focused on the manufacturing sector. In this paper, we propose a framework for analyzing innovation in services centred on capability and technology integration. We illustrate the theoretical points made by conducting a case study on an international telephone communications provider Brastel, which introduced significant innovations in international calling services, in the form of rechargeable pre-paid calling card, through effective application of standard IT. Brastel is situated against its main competitors, considering two dimensions of price and service breadth and convenience. A novel technique for measuring competitiveness based on price and service index is introduced. The following competitors were selected: NTT, KDDI, Japan Telecom, Fusion Communications, J-Call / World Link, G-Call, ASP Check, Primus, QuickPhone, and MCI. To create the service index, factors such as ease of use, convenience, number of languages in which the services are available, and additional features were taken into account. The company itself and the rechargeable card innovation were analyzed through in-depth interviews and data collection. It was shown that a competitive advantage was maintained through internal and external capabilities.

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A Study on the Evaluation and Improvement of Staff Services Quality in Academic Library (대학도서관의 인적 서비스 품질에 관한 연구)

  • Kang, Hye-Young
    • Journal of Korean Library and Information Science Society
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    • v.41 no.4
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    • pp.127-150
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    • 2010
  • This study aims to analyze the gap between university students' cognitions and expectations on users' cognitions about dimensions of library staff service quality and the reason of gap. The results showed that the overal service didn't reach the users' minimum expectation. Among the every item of service quality, the greatest expectation service was the quick delivery of non home library materials and staff's politeness. The most great was in-depth subject services and friendly encounter. The staff service quality gave the library satisfaction; in-depth subject services, exact understanding of user needs and politeness. The great gaps were caused to the lack of willingness to answer question, the lack of communication, and the lack of user care etc.

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Studies on Operation & Management Model for Home Networking Services (홈네트워킹 서비스 운영관리 모델 연구)

  • 정하재
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2003.10a
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    • pp.560-564
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    • 2003
  • Even though everyone foresees quick growth of home network industry and market, no one has confirmed the killer application of digital home as yet. The purpose of this paper is to propose an operation & management model for home networking services, which is adequate to the existing wired communication companies, and examine it.

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A Study for the Improvement of the Emergency Rescue 119 (119 응급구조의 개선점에 관한 조사연구 - 충남지방을 중심으로 -)

  • Kim, Hak-Soo;Hwang, Ho-Young
    • The Korean Journal of Emergency Medical Services
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    • v.1 no.1
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    • pp.7-10
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    • 1997
  • This study was analyze that they knows how to think improvement about the emergency relief squad 119. The result is following: 1. Convenience when to use an ambulance is not difference of the voluntariness by regional groups, and then result get that ambulance is necessary with going out as quick as possible. 2. Improvement of the ambulance os not difference of the voluntariness by regianal groups, and then result get that ambulance is necessary with improvement for the ambulance and equipment. 3. First remembrance when you call the ambulance is not difference of the voluntariness by sex distinction, and then result get that they will have the public relations.

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Comparison of Students' Satisfaction with Sanitary, Environment, and Service of College Food Service by Operating System (대학급식소의 운영형태에 따른 위생, 환경과 서비스에 대한 만족도 비교)

  • Kim Su-Hyun;Kwon Sunja;Ly Sun Yung
    • Korean Journal of Community Nutrition
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    • v.10 no.3
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    • pp.331-340
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    • 2005
  • The purpose of this study was to provide basic data to improve college food service satisfaction with sanitary, environment and service by comparing 2 contract-managed and 2 self-operated college food services in Daejeon and Chungnam area. According to the results, sanitation and environment satisfaction degrees of contract-managed college food services were higher than those of self-operated food services. The satisfaction degrees with service were also higher in contract-managed food services than self-operated food services except the category of quick food delivery. In all categories comprising the food service satisfaction, the satisfaction degrees were lower in female students than in male students. There were more negative self-perceived clinical symptoms in female students than male students. The higher the negative self-perceived clinical symptoms scores were, the lower the satisfaction degrees with food service were, which suggests that かe health state of students was one of the factors that influenced college food service satisfaction. There was no difference between contract-managed and self-operated food services in terms of satisfaction with overall food taste and overall satisfaction degree. The average satisfaction degree for the contractmanaged food services in terms of price relative to food quality was lower than that for self-operated food services. According to stepwise multiple regression analysis, 'overall food taste', 'price relative to quality', 'kindness of employees', 'coping with proposed opinions' and 'quicknless of food delivery' in decreasing order, were the most relatively important attributes for overall satisfaction. There should be further studies on important management factors to improve satisfaction with sanitary, environment and service by self-operated college food service.

A RTSP/RTP Stream Control Mechanism for Streaming Cache Server (스트리밍 미디어 캐쉬 서버를 위한 RTSP/RTP 스트림 제어 기법)

  • 오재학;차호정;최영근
    • Journal of KIISE:Computing Practices and Letters
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    • v.9 no.3
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    • pp.254-265
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    • 2003
  • This paper presents the design and implementation of stream control mechanisms which are necessary for the development of an efficient streaming cache server. The streaming protocols used in our implementation are the RTSP/RTP/RTCP standards. The mechanisms support both the on-demand media caching and real-time media splitting applications. The core of the stream control includes the session management, which handles the RTSP/RTCP control session and the RTP transport session, and the cache block management which efficiently manages the RTP-based cache blocks stored in the cache server. The streaming cache server with the proposed stream control mechanism has successfully been implemented on a Linux platform and it works well with the Apple's QTSS server and the QuickTime player for both on-demand and splitting media services.

Generic Costing Scheme Using General Equilibrium Theory for Fair Cloud Service Charging

  • Hussin, Masnida;Jalal, Siti Fajar;Latip, Rohaya
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.1
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    • pp.58-73
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    • 2021
  • Cloud Service Providers (CSPs) enable their users to access Cloud computing and storage services from anywhere in quick and flexible manners through the Internet. With the basis of 'pay-as-you-go' model, it makes the interactions between CSPs and the users play a vital role in shaping the Cloud computing market. A pool of virtualized and dynamically scalable Cloud services that delivered on demand to the users is associated with guaranteed performance and cost-provisioning. It needed a costing scheme for determining suitable charges in order to secure lease pricing of the Cloud services. However, it is hard to meet the satisfied prices for both CSPs and users due to their conflicting needs. Furthermore, there is lack of Service Level Agreements (SLAs) that allowing the users to take part into price negotiating process. The users may lose their interest to use Cloud services while reducing CSPs profit. Therefore, this paper proposes a generic costing scheme for Cloud services using General Equilibrium Theory (GET). GET helps to formulate the price function for various services' factors to match with various demands from the users. It is initially determined by identifying the market circumstances that a general equilibrium will be hold and reached. Specifically, there are two procedures of agreement made in response to (i) established equilibrium supply and demand, and (ii) service price formed and constructed in a price range. The SLAs in our costing scheme is integrated to satisfy both CSPs and users' needs while minimizing their conflicts. The price ranging strategy is deliberated to provide prices' options to the users with respect their budget limit. Meanwhile, the CSPs can adaptively charge based on users' preferences without losing their profit. The costing scheme is testable and analyzed in multi-tenant computing environments. The results from our simulation experiments demonstrate that the proposed costing scheme provides better users' satisfaction while fostering fairness pricing in the Cloud market.

A Study on the Digital Convergence Paradigm and Participation in Digital Contents Services (디지털컨버전스 패러다임과 디지털콘텐츠 서비스 참여에 관한 연구)

  • Kim, Yeon-Jeong
    • Journal of Families and Better Life
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    • v.27 no.6
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    • pp.243-253
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    • 2009
  • This study identifies the concept of a digital convergence paradigm, which deals with the relationship among convergence and consumer participation, digital contents services, and the culture of consumption (web 2.0). This research was conducted using a quantitative method involving focus group interviews (FGI) and literature reviews. This research examines the relationship between convergence and consumer participation and the adoption of a concept of "convergence culture", which is categorized as "collective intelligence" and "intellectual community participation". The role of the consumer has changed from one of a "consuming consumer" to that of a "collaborating consumer" and finally to the concept of a consumers as the originator of a new consumption culture. In the study, the consumption culture of web participants indicated the characteristics of funology, self-expression, life-catching, quick-tempered, immersion(arousal), sharing culture, multitasking, and cyber justice. The recognition level of networking on the "digital convergence" of the consumer was identified as that of the combination of IT(information technology); product and multi-services or alliance of industry groups(telecom, broadband, IPTV service); or the use of one source with multiple devices.

The Design and Implementation of Mobile Application Solution for Forest Fire based on Drone Photography and Amazon Web Service (AWS)

  • Choi, Si-eun;Bang, Jong-ho
    • Journal of Internet Computing and Services
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    • v.21 no.5
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    • pp.31-37
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    • 2020
  • Last year's Goseong-Sokcho forest fires have highlighted the limitations of extinguishing work for night-time forest fire and the importance of quick identification for information on the spread of forest fire. However, it is not easy to find services that take into account the characteristics of forest fires, as most existing disaster-related mobile applications and research assume various disaster situations rather than just forest fire situations. Therefore, a system that can provide information quickly is needed, taking into account the characteristics of forest fires and the limitations of extinguishing work. In this paper, we propose evacuation route guidance services that bypass areas where fire has already spread, supplement existing methods of extinguishing work, and provide general information on forest fire situations in real time, by putting drones into forest fire situations. It has been implemented to automate image analysis using the Rekognition service of Amazon Web Service (AWS), and the results of fire detection and the T Map API guide the evacuation path. It is expected that the results of this paper will allow efficient and rapid rescue and extinguishing work to be carried out, and further reduce the damage of human life caused by forest fires.

Morphological and Cytogenetic Analysis of Colchicine-induced Tetraploids of Fallopia multiflolra Haraldson (Colchicine 처리에 의해 유기된 4배체 하수오의 형태 및 세포유전학적 특성)

  • Kim, Ki Hyun;Youn, Cheol Ku;Kim, In Jae;Lee, Kyung Ja;Kim, Young Ho;Hong, Seong Tack;Woo, Sun Hee
    • Korean Journal of Medicinal Crop Science
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    • v.26 no.5
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    • pp.362-369
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    • 2018
  • Background: For stable induction of tetraploidy in Fallopia multiflora Haraldson, colchicine was treated to establish the condition of induction and investigated the morphological and cytogenetic traits of the tetraploid plants obtained compared to those of diploid ones. Methods and Results: For the induction of tetraploidy, F. multiflora plants were soaked in aqueous solutions of colchicine at various concentration (0.1, 0.5, and 1.0%). After this, 2% dimethyl sulfoxide (DMSO) was added at room temperature on a shaker set at 150 rpm for periods of 12, 24, and 48 h. The induction rate of tetraploids appeared to be the highest in plants treated with 0.5% colchicine for 24 h. As the colchicine concentration and soaking time increased above these levels, the growing tip of the roots did not develop and they began to rot. When compared to diploid plants, tetraploids differed greatly in various characteristics, including the sizes and shapes of the leaves, fruits, flowers and roots. The induced tetraploid F. multiflora had larger guard cells, and chloroplasts, increased number of chloroplast in the guard cells and decreased stomatal densities. Conclusions: When colchicine induced plants for tetraploid, it can be distinguished from diploids, in various characteristics such as morphological changes as stomatal size, number of chloroplasts per guard cell, number of chromosomes and flow cytometry. Therefore, it proved that these methods are suitable, quick and easy methods for the identification of the ploidy level of F. multiflora.