• 제목/요약/키워드: quality research

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탐색적 자료 분석 및 연관규칙 분석을 활용한 잔류농약 부적합 농업인 유형 분석 (Pattern Analysis of Nonconforming Farmers in Residual Pesticides using Exploratory Data Analysis and Association Rule Analysis)

  • 김상웅;박은수;조현정;홍성희;손병철;홍지화
    • 품질경영학회지
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    • 제49권1호
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    • pp.81-95
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    • 2021
  • Purpose: The purpose of this study was to analysis pattern of nonconforming farmers who is one of the factors of unconformity in residual pesticides. Methods: Pattern analysis of nonconforming farmers were analyzed through convergence of safety data and farmer's DB data. Exploratory data analysis and association rule analysis were used for extracting factors related to unconformity. Results: The results of this study are as follows; regarding the exploratory data analysis, it was found that factors of farmers influencing unconformity in residual pesticides by total 9 factors; sampling time, gender, age, cultivation region, farming career, agricultural start form, type of agriculture, cultivation area, classification of agricultural products. Regarding the association rule analysis, non-conformity association rules were found over the past three years. There was a difference in the pattern of nonconforming farmers depending on the cultivation period. Conclusion: Exploratory data analysis and association rule analysis will be useful tools to establish more efficient and economical safety management plan for agricultural products.

Correlation analysis between radiation exposure and the image quality of cone-beam computed tomography in the dental clinical environment

  • Song, Chang-Ho;Yeom, Han-Gyeol;Kim, Jo-Eun;Huh, Kyung-Hoe;Yi, Won-Jin;Heo, Min-Suk;Lee, Sam-Sun
    • Imaging Science in Dentistry
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    • 제52권3호
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    • pp.283-288
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    • 2022
  • Purpose: This study was conducted to measure the radiation exposure and image quality of various cone-beam computed tomography (CBCT) machines under common clinical conditions and to analyze the correlation between them. Materials and Methods: Seven CBCT machines used frequently in clinical practice were selected. Because each machine has various sizes of fields of view (FOVs), 1 large FOV and 1 small FOV were selected for each machine. Radiation exposure was measured using a dose-area product (DAP) meter. The quality of the CBCT images was analyzed using 8 image quality parameters obtained using a dental volume tomography phantom. For statistical analysis, regression analysis using a generalized linear model was used. Results: Polymethyl-methacrylate (PMMA) noise and modulation transfer function (MTF) 10% showed statistically significant correlations with DAP values, presenting positive and negative correlations, respectively (P<0.05). Image quality parameters other than PMMA noise and MTF 10% did not demonstrate statistically significant correlations with DAP values. Conclusion: As radiation exposure and image quality are not proportionally related in clinically used equipment, it is necessary to evaluate and monitor radiation exposure and image quality separately.

IT 서비스 상황에서의 심리적 기제 : 갈등, 만족, 신뢰 그리고 몰입 (Explicating Moderating Effects of Conflict in the Psychological Mechanism in IT Service Engagement)

  • 박준기;이혜정;이정우
    • 한국IT서비스학회지
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    • 제13권1호
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    • pp.1-21
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    • 2014
  • In IT service quality research, the relationship between the service quality and clients' satisfaction was the focus of many studies while in relationship quality research, the influence of trust and conflict on relationship commitment seems to be the focus. In this study, these two research streams are integrated and a theoretical research model is proposed consisting of IT service quality, satisfaction, trust and relationship commitment with conflict as a moderator for the overall psychological mechanism. As satisfaction represents emotional response while trust cognitive response, this research model integrated both emotional and cognitive aspects of relationship maintenance in the IT service context. Analysis of data collected from 262 employees of global IT service firm revealed the differential effects of reliability, responsiveness, assurance and empathy on satisfaction and trust. Also, depending upon the level of conflict, the effects of reliability and assurance were found to be moderated. Further analysis revealed more profound mechanism at work relating emotional and cognitive aspects in the psychology of relationship maintenance in IT service context. Practical implications are further discussed in the conclusion.

Selection of Herbal Medicines Requiring Quality Control for Loss on Drying, Total Ash, and Acid-insoluble Ash in Korea

  • Kim, Dong-Gyu;Kim, Bog-Soon;Kim, Yeon-Cheon;Hwang, Young-Ok;Chae, Young-Zoo;Park, Seung-Kook
    • Natural Product Sciences
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    • 제17권1호
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    • pp.38-44
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    • 2011
  • The quality inspections items such as loss on drying, total ash, and acid-insoluble ash contents in herbal medicines, have a correlation with external sources of pollution, but are not themselves hazardous factors. Z-scores for standard normal distribution were used to investigate herbal medicines requiring quality control, which exceeds the regulatory limits of quality inspection. In total, 7,773 samples were analyzed based on plant parts. For the loss on drying, the numbers of items of herbal medicines requiring quality control are like these; 15 items for above-ground parts and 5 items for underground parts. For the total ash, 21 items for above-ground parts and 4 items for underground parts. For the acid-insoluble ash, 8 items for above-ground parts and 1 item for underground parts.

A Study on Service Quality and Customer Satisfaction in Nigerian Healthcare Sector

  • Potluri, Rajasekhara Mouly;Angiating, Gift
    • 산경연구논집
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    • 제9권12호
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    • pp.7-14
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    • 2018
  • Purpose - The core objective of the research is to explore the quality of services provided by the Nigerian health care sector that lead to know the satisfaction levels of the consumers. Research design, data, and methodology - After a meticulous literature review, the researchers administered a two part questionnaire to know the service gaps and satisfaction levels of the customers. The research carried out with a sample of 400 respondents but received only 150 responses from the residents around Adamawa state. The collected data was edited, coded, and analyzed with the SPSS latest version with the descriptive and inferential statistical tools. Results - Majority of the respondents expressed their discontentment over the responsiveness of the service providers when compared to tangibility and reliability quality variables. There is no relationship between the quality variable tangibility and overall satisfaction. Related to the overall satisfaction, 42 percent of respondents have neutral perspective indicated that they are either satisfied or dissatisfied as against the 43.3 percent of dissatisfied customers. Conclusions - This research proffers invaluable information to the entire Nigerian health-care sector to review their existing delivery of services to improve patient satisfaction. This research is first of its kind concentrated to know the quality of health-care services and customers overall satisfaction in Nigeria.

The Effect of Service Quality and Value of Five-Star Hotel Services on Behavioral Intentions with the Role of Consumer Satisfaction as Mediator

  • GOELTOM, Vasco Adato H.;KRISTIANA, Yustisia;JULIANA, J.;BERNATO, Innocentius;PRAMONO, Rudy
    • The Journal of Asian Finance, Economics and Business
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    • 제7권11호
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    • pp.967-976
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    • 2020
  • This study aims to improve knowledge of consumers' decision-making by testing a conceptual model that considers the hotel's service quality and service value toward customers' behavioral intentions using a mediator, which is the role of consumers' satisfaction. The object of this research is five-star hotels, which has become a significant segment of the general hotel industry and is undergoing rapid expansion. This research is a quantitative research using questionnaire as the sampling method answered by people who have stayed at five-star hotels before. The total of 150 valid respondents were used in this study. The collected data was processed by a statistical tool software, Partial Least Square (PLS). The major findings of this research showed that the relations between service quality and service value of five-star hotels do not have significant positive impact on consumers' behavioral intention, nonetheless the mediation analysis shows that customers' satisfaction partially mediates service quality and service value with consumers' behavioral intentions to stay. It means that in this case, consumers' satisfaction has an important role to mediate service value quality and service value. As a result, the study shows that four out of six hypotheses are supported. A couple of recommendations are suggested for further research.

Factors affecting beef quality and nutrigenomics of intramuscular adipose tissue deposition

  • Myunggi Baik;Jaesung Lee;Sang Yeob Kim;Kamburawala Kankanamge Tharindu Namal Ranaweera
    • Animal Bioscience
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    • 제36권2_spc호
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    • pp.350-363
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    • 2023
  • Beef quality is characterized by marbling (marbling degree and marbling fineness), physiochemical (shear force, meat color, fat color, texture, and maturity), and sensory (tenderness, flavor, juiciness, taste, odor, and appearance) traits. This paper summarizes and addresses beef-quality characteristics and the beef-grading systems in Korea, Japan, the USA, and Australia. This paper summarizes recent research progresses on the genetic and nutritional factors that affect beef quality. Intramuscular (i.m.) adipose tissue deposition or marbling is a major determinant of beef quality. This paper addresses the mechanisms of i.m. adipose tissue deposition focused on adipogenesis and lipogenesis. We also address selected signaling pathways associated with i.m. adipose tissue deposition. Nutrients contribute to the cellular response and phenotypes through gene expression and metabolism. This paper addresses control of gene expression through several nutrients (carbohydrates, fat/fatty acids, vitamins, etc.) for i.m. adipose tissue deposition. Several transcription factors responsible for gene expression via nutrients are addressed. We introduce the concept of genome-based precision feeding in Korean cattle.

아웃바운드 콜센터 서비스품질과 서비스회복 고객충성도 관계 연구 (A Study of the Relationship between the Outbound Call Center Service Quality and Service Recovery Customer Royalty)

  • 김준회
    • 디지털융복합연구
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    • 제13권1호
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    • pp.163-176
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    • 2015
  • 공적불평행동에서 회사에 대한 직접 불평을 하고, 배상을 요구하는 경우가 빈번하게 나타나고 있는 현 상황에서 콜센터의 대응은 매우 중요한 시점이다. 본 연구의 목적은 콜센터의 서비스품질차원과 세부요인을 찾아내고, 서비스품질차원이 서비스회복, 고객충성도와 어떠한 관련성이 있는지를 연구하는 것이다. 불만족을 경험한 조사대상자 139명을 대상으로 콜센타 서비스품질과 고객충성도 관계성을 검증하기 위해서 가설과 연구모형을 설정하였다. 가설 검증 결과 3개의 콜센타 상담원 서비스 품질과 서비스 회복에 정에 영향을 미치는 것으로 나타났다. 서비스회복은 고객충성도에 정에 영향을 미치는 것으로 나타났다. 결과품질은 상담후의 고객한테 남는 결과물로서 고객의 입장에서 보면 콜센터 이용의 궁극적인 목적이라고 할 수 있으며, 조사 결과 콜센터 서비스품질 세 가지 차원 중 서비스회복에 미치는 영향력이 가장 큰 것으로 드러났다. 서비스회복과 고객충성도 간의 관계에서 서비스회복은 고객충성도에 유의한 영향을 미치는 것으로 나타났다. 콜센터에서는 서비스회복을 도모하고 고객의 고객만족도 및 충성도를 높이기 위하여 콜센터 서비스품질의 관리가 필요하다.

광주지역 바닥분수의 수질특성 평가 (Evaluation of Water Quality Characteristics of Floor Fountains in Gwangju)

  • 김종민;김하람;장서은;최영섭;강유미;정숙경;조영관;김은선
    • 한국환경보건학회지
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    • 제43권2호
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    • pp.143-156
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    • 2017
  • The purpose of this study was to investigate water quality through a field survey at six floor fountain sites. The floor fountain facilities were designed and operated in such a way that tap water was stored in a water tank and recycled repeatedly. The water tank was cleaned once or twice per week in the summer. The number of facility users was low during the day due to sweltering heat, but up to 40 people, mainly children, were using them around 8 pm. Since the operation time was as short as 30 minutes, it is considered necessary to extend it for at least one hour for the number of users. As a result of the water quality test of the reservoir tank prior to operation after cleaning, it was measured to be within drinking water quality standards at the six facilities. As a result of the water quality test after use, ammonia nitrogen was measured to be 1.45 mg/L at Site IV. This exceeded the drinking water quality standard of 0.5 mg/L. In the case of turbidity, two cases exceed at 7.38 and 4.52 NTU when applying 4 NTU as the water quality standard for waterscape facilities. Twenty-eight cases exceed the standard of drinking water quality. The result of microbiological tests, at five sites excepting Site I, where disinfectant was injected, was that the maximum total colony count was 180,000 CFU/mL, total coliforms was 2,100,000 CFU/100 mL, fecal coliforms was 4,600 CFU/100 mL, Escherichia coli was 170 MPN/100 mL and Enterococcus was 100 CFU/100 mL. This exceeded the water quality standards of drinking water. Children are very likely to inhale because the water spews from below and falls from above, so it is necessary to apply water quality standards for ammonia nitrogen, turbidity and microbes. Current floor fountain facilities are highly susceptible to disease caused by microbial contamination because of water cycling and reuse, so it is necessary to change the water every day, clean the water tank, and perform chlorination. Therefore, it is necessary to inject calcium hypochlorite according to the free chlorine water quality standard of swimming pools with a different water tank capacity. In addition, facilities should be improved to prevent the reuse of water by installing the water tank at a separate location.

국내 기준성 대기오염물질의 권역별 장기 추이 및 원인 분석: PM10과 오존을 중심으로 (Long-term Trend Analysis of Korean Air Quality and Its Implication to Current Air Quality Policy on Ozone and PM10)

  • 김정환;김영성;한진석;박승명;신혜정;이상보;김정수;이강웅
    • 한국대기환경학회지
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    • 제34권1호
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    • pp.1-15
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    • 2018
  • Nation-wide systematic and comprehensive measurements of air quality criteria species have been made over 340 sites currently in Korea since 1990. Using these data, temporal and spatial trends of $SO_2$, $PM_{10}$, $NO_2$, $O_3$, CO and $O_x(NO_2+O_3)$ were analyzed to characterize and evaluate implementing efficiency of air quality policy and regulations. Due to strict and effective policy to use cleaner fuels in late 1980s and 1990s, the primary pollutants, such as $SO_2$, CO, and $PM_{10}$ decreased sharply by early 2000s in all parts of Korea. After this period, their concentrations declined with much lower rates in most parts of Korea. In addition, isolated but noticeable numbers of places, especially in major ports, newly developing towns and industrial parks, sustained high levels or even showed further degradation. Despite series of emission control strategies were enforced since early 1990s, $NO_2$ concentrations haven't changed much till 2005, due to significant increase in number of automobiles. Nevertheless, we confirmed that the staggering levels of $NO_2$ and $PM_{10}$ improved evidently after 2005, especially in Seoul Metropolitan Area (SMA), where enhanced regulations for $NO_2$ and $PM_{10}$ emissions was imposed to automobiles and large emission sources. However, their decreasing trends were much lessened in recent years again as current air quality improvement strategies has been challenged to revise further. In contrast to these primary species, annual $O_3$, which is secondary product from $NO_2$ and volatile organic compounds (VOCs), has increased consistently with about 0.6 ppbv per year in every urban part of Korea, while yearly average of daily maximum 8-hour $O_3$ in summer season had a much higher rate of 1.2 ppbv per year. Increase of $O_3$ can be explained mainly by reductions of NO emission. Rising background $O_3$ in the Northeast Asia and increasing oxidizing capacity by changing photochemistry were likely causes of observed $O_3$ increase. The future air quality policy should consider more effective ways to lower alarming level of $O_3$ and $PM_{10}$.