• 대한환경공학회지
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• 제36권9호
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• pp.629-640
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• 2014

본 연구에서는 동적모델의 수질오염총량제 적용성을 검토하였으며, 동적모델을 이용한 목표수질 설정 및 할당부하량 산정 방법을 제시하고 그 결과를 분석하였다. 동적모델 중 HSPF 유역모형을 미호천 유역에 대하여 구축하였으며, 보정 결과 구축된 모형은 2009년~2010년에 대하여 일유량 변화와 BOD 농도 변화를 잘 재현하는 것으로 판단되었다. 동적모델을 이용한 수질오염총량제 적용 방안은 3가지 case; (1)저수기 조건을 고려한 수질관리 방법(Case I), (2)연중 전 기간을 고려한 수질관리 방법(Case II), (3)연중 최악의 수질조건을 고려한 수질관리 방법(Case III)으로 나누어 제시하였다. 미호천 유역 말단에서 각 조건에 따른 BOD 목표수질을 산정한 결과는 Case II(4.2 mg/L) < Case I(5.0 mg/L) < Case III(7.8 mg/L) 순으로 연중 전 기간을 고려한 경우에서 가장 낮고 최악조건을 고려한 경우에서 가장 높았다. 할당부하량은 Case II > Case I > Case III 순으로 높게 나타났으며 최악조건을 고려한 경우에서 가장 엄격한 할당부하량이 산정되었다. 기준 강우 선정 및 비점오염원의 모델 적용방식 등에 대한 추가연구가 필요하며, 이들이 반영된다면 수질오염총량제에 동적모델을 적용함으로 인해 좀 더 합리적이고 과학적인 수질관리가 이루어질 것이라 사료된다.

• 품질경영학회지
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• 제26권1호
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• pp.11-26
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• 1998

A key aspect of theoretical and practical development of quality management is articulation of the distinction between quality management practices(input) and quality performance (output), which to date has been blurred under the broad heading of 'quality'. Recent literature primarily addressed measurement of quality performance but very little empirical research focuses specifically on quality management practices. In order to understand quality cause and effect, it is necessary to specify and measure quality management practices (cause) as well as quality performance (effect). This paper identifies and substantiates the key areas of quality management that must be implemented to achieve effective quality management, then analyzes relationships among those areas. In doing so, it establishes the basis for subsequent research by producing a profile of organization-wide quality manage-ment and provides the direction and priority of quality management practices for practitioners.

• 품질경영학회지
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• 제44권2호
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• pp.389-408
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• 2016

Purpose: This study was designed to analyze the behavioral change of knowledge structures and the trends of research topics in the quality management field. Methods: The network structure and knowledge structure of the words were visualized in map form using co-word analysis, cluster analysis and strategic diagram. Results: Summarizing the research results obtained in this study are as follows. First, the word network derived from co-occurrence matrix had 106 nodes and 5,314 links and its density was analyzed to 0.95. Average betweenness centrality of word network was 2.37. In addition, average closeness centrality and average eigenvector centrality of word network were 0.01. Second, by applying optimal criteria of cluster decision and K-means algorithm to word co-occurrence matrix, 106 words were grouped into seven clusters such as standard & efficiency, product design, reliability, control chart, quality model, 6 sigma, and service quality. Conclusion: According to the results of strategic diagram analysis over time, the traditional research topics of quality management field related to reliability, 6 sigma, control chart topics in the third quadrant were revealed to be declined for their study importance. Research topics related to product design and customer satisfaction were found to be an important research topic over analysis periods. Research topic related to management innovation was emerging state and the scope of research topics related to process model was extended to research topics with system performance. Research topic related to service quality located in the first quadrant was analyzed as the key research topic.

• 한국물환경학회지
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• 제36권5호
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• pp.445-452
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• 2020

Tributary is a part of life space for people and a very important place that accommodates rest recreation and other daily activities. absolutely insufficient basic data about water quality and flow rate are available for basin management. Efficient water and basin management systems, which are also supported by local residents can be established by securing such basic data of major tributaries in the Nakdong river system. In this study, the fluctuation characteristics of upstream and downstream water pollution levels were compared using the measurement results of the water environment measurement network and the tributary monitoring project for the gyeseong-stream and Hwapo-stream in the Nakdong-miryang watershed. In 2017, when water pollution is the highest, it was confirmed that the annual average rainfall was the lowest. Although the upstream and downstream water quality tendencies of the Gyeseong-stream are similar, the water quality concentrations of the Gyeseong-stream are relatively different. But although the Hwapo stream has various causes of pollution, there was not much difference in the level of pollution between the upper and lower streams. In addition, both rivers need the ability to purify rivers by securing sufficient water for river maintenance, and if the correlation between water quality items can be inferred through continuous monitoring of tributaries where the aspect of water quality change is unclear, water quality management Determined to be efficient operation.

• 한국물환경학회지
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• 제32권6호
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• pp.520-527
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• 2016

Phycocyanin (PC) is one of the water-soluble accessory pigments of cyanobacteria species, and its concentration is used to estimate the presence and relative abundance of cyanobacteria. In laboratory experiments, PC content of field data were determined using Sarada's freeze-thaw method in algal bloom season. The effectiveness of three selected extraction methods (repeated freeze-thaw method, homogenization, power control) for PC were determined. The extraction efficiency of phycocyanin was the highest (of the methods compared) when a single freezing-thawing cycle was followed by pre-sonication. Applying this optimized method to surface water of Korean inland waters, the average concentration distribution was estimated at $2.9{\sim}51.9mg/m^3$. It has been shown that the optimized pre-sonication method is suitable to measure cyanobacteria PC content for the characterization of inland waters. The approach and results of this study indicates the potential of effective methods for remote monitoring and management of water quality in turbid inland waters using hyperspectral remote sensing.

• 아태비즈니스연구
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• 제10권1호
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• pp.105-116
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• 2019

In this study, there are two research objectives. First, we identified the impact of service quality on customer satisfaction and intention to repurchase in the Internet shopping mall. Second, we tried to analyze the mediating effects of the customer satisfaction on the relationship between service quality and intention to repurchase. Based on past research and theoretical discussions, we developed a research model in terms of service quality and intention to repurchase in the Internet shopping mall. In order to verify our research model, we analyzed 492 survey data of consumers who had experiences in the Internet shopping mall in China. We found that sub-factors of the service quality in the Internet shopping mall have positive effects on customer satisfaction and repurchase intention through the survey data analysis. Among the five factors of service quality in the Internet shopping mall, except assurance, the positive effects of tangibility, responsiveness, empathy and reliability on repurchase intention are statistically significant. In addition, we found mediating effects of customer satisfaction in the Internet shopping mall on the relationship between service quality and intention to repurchase.

• The Journal of Asian Finance, Economics and Business
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• 제9권10호
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• pp.243-249
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• 2022

Improving the quality of teaching staff in universities is an important goal of most universities. Therefore, it is necessary to evaluate the factors affecting the quality improvement of lecturers at universities. There are many factors affecting the improvement of this quality of human resources. This article uses the survey method to assess the factors affecting the improvement of the quality of lecturers in education and training institutions of the Ministry of Transport of Vietnam. Currently, the Ministry of Transport of Vietnam has 4 educational institutions. The research team has assessed the impact factors at these 4 facilities. The research team conducted a survey for faculty members of the Ministry of Transport. The result was 446 votes. The authors have performed factor evaluation by multivariate regression model. The influencing factors include Professional competence, the virtue of teaching staff, scientific research capacity, participating in building a democratic educational environment, Professional support policy, Instructor's income, and Information technology support. Research results show that most of the factors have a positive impact on improving the quality of lecturers. Based on the survey results, the authors also make policy suggestions to further improve the quality of teaching staff of the schools in the coming time.

• 한국관광식음료학회지:관광식음료경영연구
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• 제16권1호
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• pp.21-41
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• 2005

This study proposes the customer quality a parameter of service quality from a new perspective, develops and evaluation scale for it in relation to service business, analyzes and evaluates the its effect on service quality and performance. First, the concept of service quality and customer quality was investigated in the literatures, to find a basis for its relation to the quality of hotel service. However, previous 1) Among the service quality components, the strongest correlation exists between physical quality and service quality. 2) Hotel quality is most influenced by customer quality, followed by service provider quality and physical quality showing that when customer quality is incorporated as a prerequisite parameter if hotel quality it has the most effect on hotel quality, which is a new result. 3) Customer quality plays a significant indirect role via hotel quality on performance, and the physical quality and service provider quality offered to the customer at a hotel have more direct effect on performance, illustrating the difference in the effect on hotel quality depending on the component of hotel quality. 4) The evaluation of hotel quality and performance becomes more meaningful and valid only when customer quality is included as a prerequisite parameter of hotel quality to strongly interact with service provider quality 5) Comparative analysis of the different qualities according to the hotel class show a significant difference in customer quality, physical quality and service provider quality and performance between first-class and second-class hotels.

• Bulletin of the Korean Chemical Society
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• 제29권11호
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• pp.2125-2128
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• 2008

• 품질경영학회지
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• 제30권2호
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• pp.160-180
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• 2002

This is an exploratory research to examine the high-speed Internet access service's quality There are relatively scanty studies on telecommunication service quality such as the high-speed Internet access service. It has long been considered that service qualify are composed of process quality and outcome quality. Conducting an empirical research, we proposed that traditional outcome quality should be segmented with technical quality and outcome quality. Outcome quality is related to meeting consumer's needs to seek terminal value. In this paper, we explore to diagnose the well-known SERVQUAL's applicability to telecommunication industry and suggest some strategic and practical implications.