• 제목/요약/키워드: quality requirements

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QFD를 적용한 전자동 온도조절장치 개발사례 연구 (An Application of QFD to the Development of Full Automatic Temperature Controller)

  • 이기룡;박병춘
    • 품질경영학회지
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    • 제30권1호
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    • pp.61-73
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    • 2002
  • The Quality Function Deployment(QFD) is a Quality Management technique to maximize customers' satisfaction by reflecting customer requirements into all business processes, including concept definition, product planning, parts planning, process planning, production planning, and sales planning. The basic concept of the QFD is to translate customers' requirements appropriately into engineering characteristics, into parts characteristics, into process characteristics, and into specific requirements and activities in production. In this study, we reviewed and analyzed the application process of the QFD to the development of A2 FATC (Full Automatic Temperature Controller), an automotive component developed and produced by company A. It has been reported that by applying the QFD to the development of A2 FATC, company A. achieved 34% improvement in control robustness quality characteristic, 27% improvement in deviation quality characteristic, and 30% improvement in overall quality characteristics.

소프트웨어 품질평가의 투입요소 선정모형 (A selection model of evaluation target input of software quality)

  • 이종무;정호원
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 1996년도 추계학술대회발표논문집; 고려대학교, 서울; 26 Oct. 1996
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    • pp.166-169
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    • 1996
  • Well-evaluated quality of software can provide business proper decisions, increase productivity, and prevent financial loss or unnecessary burden of rework. Evaluation is important to ensure the chosen software conforming to organizational requirements, customer demands, and product integrity level. In this paper, we present a theoretical model with the structure of evaluation requirements to select the prioritized evaluation target input of software quality. Within limited time and budget, the prioritized target inputs of evaluation can be used to determine the appropriate evaluating step for each different category of requirements.

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군용 침낭 사용자 요구에 맞춘 설문조사와 결과 분석 (A Study on Result Analysis and Survey of User Requirements for Military Sleeping Bag)

  • 이정문
    • 품질경영학회지
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    • 제42권3호
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    • pp.339-360
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    • 2014
  • Purpose: The objective of this paper was to analyze the requirements of the end-users by class after carrying out a survey on the user requirements for sleeping bags and utilize the result for effective product development. Methods: The test for difference in means by class was conducted through one sample analysis and one-way ANOVA after the survey result has gone through a reliability verification, and an LSD (Least Significant Difference) test was conducted as a post-mortem method. Results: A significant result was derived from the survey on the user requirements for sleeping bags by method of use, use of combination of sleeping bag components or a sleeping bag alone. Conclusion: The significant result derived from the survey of this paper on the user requirements for sleeping bags can be utilized for effective development of sleeping bags.

국방품질경영시스템 성공요인의 탐색 (An Exploratory Study on the Success Factors of Defence Quality Management System)

  • 박종훈;이상천
    • 산업경영시스템학회지
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    • 제41권4호
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    • pp.160-170
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    • 2018
  • This paper is an exploratory study on the success factors of Defence Quality Management System (DQMS) which is the certification system granted by the military for improving the quality of munitions. DQMS is established by adding military requirements to the ISO standard, thus, we especially focus on the additional requirements to figure out success key factors of DQMS certification. The 51 additional requirements of Korean Defense Specification (KDS) are empirically investigated from 67 companies that acquired DQMS certification. Firstly, we conduct an independent t-tests on 51 additional requirements of KDS 0050-900-3 to determine if there is a difference between an easily certified company and a hard-to-certify company, and obtain 8 requirements such as 'Internal propagation of performance', 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Documentation of equipment management', 'Inventory management', 'Packaging and identification', 'Guarantee of access to internal audit result for customers', 'Notification to the customer for improper product.' Secondly, we carry out an factor analysis to the 51 additional requirements for classification, and figure out that 4 requirements among the 8 requirements above mentioned are grouped together in the same factor. The 4 requirements are 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Packaging and identification', and 'Guarantee of access to internal audit result for customers.' The result of this paper will provide useful information to the company preparing for DQMS.

The Requirements on statistical techniques in QS-9000

  • Yamada, Shu
    • International Journal of Quality Innovation
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    • 제1권1호
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    • pp.24-31
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    • 2000
  • QS-9000 was established by Chrysler, Ford, General Motors and some Truck Manufactures to solve problems of efforts to prepare original standards for each company. When we compare the requirements in QS-9000 with those in ISO 9000, we may observe that those of QS-9000 are more specific, since the user of the standard is limited to the automobile industry. In particular, the requirements on statistical techniques are described in more detail. In this paper, we present the requirements on statistical techniques in QS-9000. Specifically, we review the contents of QS-9000 and explore the philosophy and the minimum requirement on statistical techniques behind the description.

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품질경영 체제에서의 품질기록 시스템 확보 방안 (A Study on the Establishing Quality Records System in Quality Management)

  • 박상필;박건우
    • 산업경영시스템학회지
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    • 제19권37호
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    • pp.137-143
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    • 1996
  • It seems to be less important to quality record than document control. But quality records provide a objectve evidence for certain product. So, the requirements of quality record is more serve than that of design document. It is obvious that quality record control promotes accumulation of know-how. The puepose of this study is to possible implementation methods through analysis of Code requirements. This paper suggests the considerations when establishing the quality records control system.

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QoS(Quality of Service) 측정 모델을 참조한 스마트헬스케어서비스 소프트웨어 품질만족도 평가체계 (A Study of Smart Healthcare Services Software Quality Satisfaction Rating System based on QoS(Quality of Service) Measurement Model)

  • 노시춘;송은지
    • 한국정보통신학회논문지
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    • 제18권1호
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    • pp.149-154
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    • 2014
  • 품질은 양(Quantity) 이나 질(Quality)로 관찰하여 수치로 측정 할 수 있는 서비스 특성이다. QoS란 트래픽이 통신망에서 전달되면서 예측 가능하면서 동시에 최소한으로 보장되어야할 서비스 요구사항이다. 스마트 의료정보시스템 개발에는 스마트 환경에서 기능적 요구사항과 품질을 만족시켜야 할 목표가 존재한다. 스마트 의료정보시스템의 기능도메인은 Patient Module 도메인, 스마트 환경 도메인, RFID Tag와 리더기 간 동작 도메인, Homecare Station 도메인, Clinical Station 도메인으로 구성된다. 본 연구는 각 도메인에서 수행되는 유헬스 서비스 스마트 기능 품질만족도 평가 방법론을 제시한다. QoS 측정기준은 의료정보의 기능적 요구 사항과 품질 요구사항 별로 구분된다. 품질측정 파라메타는 기능적 요구사항 6개 항목과 20개 세부항목이며 품질 요구사항은 5개항목과 20개 세부항목으로 구성된다. 품질평가를 위해 본 연구는 한국형 스마트 의료 정보 품질평가 매트릭스로 2-factor 평가 방법을 제시한다. 본 연구의 전체적인 품질평가 프레임워크는 모든 스마트 의료정보시스템 개발 시 고려해야 할 의료정보 특유의 품질에 대한 기준을 체계화하고 품질평가 절차를 모델화 한 것이다.

ISO/IEC9000모델을 참조한 웹 애플리케이션 보안품질 관리체계 설계 (A Study of Web Application Security Quality Architecture Management Process referenced ISO/IEC9000 Model)

  • 김점구;노시춘;이도현
    • 융합보안논문지
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    • 제12권3호
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    • pp.11-17
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    • 2012
  • ISO/IEC 9000에 의하면 품질이란 사용 시 사용자 요구사항을 만족시키는 제품이나 서비스의 특성을 종합한 개념으로 정의하고 있다. 웹애플리케이션의 시큐어코딩은 안정성과 함께 정보시스템 서비스 품질을 결정짓는 요소 중의 하나이다. 시큐어코딩을 달성하기 위해서는 품질을 기반으로 하는 설계 모델이 필요하다. 그 이유는 보안도 하나의 품질 속성으로서 비 기능적 요구사항의 범위에 속하기 때문이다. 웹애플리케이션 품질평가체계 설계를 위해서는 품질의 정의를 기초로 품질속성, 품질요구사항, 품질측정 시나리오가 정의되고 설정되어야 한다. 이를 위해 IEEE 1061 품질모델을 참조한 웹애플리케이션 품질모델 관리체계를 개발한다. 웹 애플리케이션 아키텍쳐 설계는 시큐어코딩 품질모델 체계, 웹어플리케이션 이해관계자 관심 도출, 아키텍처 동인 결정, 품질속성 도출, 보안품질 요구사항 설정, 웹어플리케이션 아키텍처기술서 작성, 보안 프레임워크 설계 순서로 구성된다.

복합시스템 장비의 위험평가 기술 및 적용에 관한 연구(품질 및 리스크 특성 선정방법 중심으로) (Risk Assessment Technique and its Application for Complex Equipment(Focused on the Method for Choosing Quality and Risk Characteristics))

  • 김종걸;정진호
    • 대한안전경영과학회지
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    • 제6권2호
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    • pp.91-101
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    • 2004
  • Consumers require various quality characteristics including safety. The reduction of risk concerned on product safety becomes an urgent issue in leading companies. The strategy for customer satisfaction by choosing attractive quality characteristic is not enough for risk reduction in view of producer. This paper presents a method for choosing quality characteristics and risk characteristics by integrating QFD based on quality requirements and AHP based on safety requirements, also shows its application for complex equipment.

ISO 9000 요건하에서 엔지니어링업체의 기록관리시스템 고찰 (The Managing Records for ISO 9000 Compliance in Engineering Corporation)

  • 이상복
    • 한국정보관리학회:학술대회논문집
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    • 한국정보관리학회 1998년도 제5회 학술대회 논문집
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    • pp.115-118
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    • 1998
  • This article introduces definition and theoretical background of the managing records for ISO 9000 compliance, especially, quality record management and describes the method of establishing efficient system for the control of quality records in engineering corporation. To establish the best control system of quality records, the organization must not only understand ISO Code requirements for quality record completely but also identify the documents to be controlled as a quality records correctly. This will provide the guidance which need to establish the system for quality control to the organization which produces documents in accordance with ISO Code requirements.

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