• Title/Summary/Keyword: quality management item

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Development of a computer program for the evaluation of quality of nursing care (환자간호의 질평가를 위한 전산 프로그램 개발;위장관계 수술 환자간호를 중심으로)

  • Lee, Byung-Sook;Park, Jung-Ho;Cho, Hyun
    • Journal of Korean Academy of Nursing Administration
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    • v.5 no.1
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    • pp.181-195
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    • 1999
  • This study was done to develope a computer program for the evaluation of quality of nurisng care. Because the professional nursing care should be evaluated consistantly, computer program for the measurement of quality of nursing care is necessary for the effective and efficient management of nursing quality. In this study, a computer program for gastrointestinal surgery patients was developed as a module. Visual basic 4.0 was used as a basic program for the development of this program, and Access 7.0 was used for the data base construction of the program. The systems of evaluation criteria were hierarchical. and the titles of the hierarchical criteria were evaluation area-evaluation item-indicator. Each evaluation area contained several items and each evaluation item contained several indicators. The numbers of the evaluation criteria for gastrointestinal surgery patients were 7 evaluation areas, 32 evaluation items. and 71 indicators. Content validity of the evaluation criteria(in this case, 32 evaluation items) was .95. Scoring could be possible with the evaluation items. For the scoring types of this program were two. norm-referenced type(option 1) and criterion-referenced type(option 2), the user can choose the type according to the purpose of the evaluation. With this computer program. accurate and consistant evaluation of the quality of nursing care could be expected. Also. by the rapid feedback to nursing care practice. quality of nursing practice could be improved rapidly. and the systems of the evaluation criteria developed in this study could be used for the development of other moduls for various kinds of patient groups. Because this computer program was developed only for the purpose of research, it is necessary to be refined commercially to be used in real nursing situation.

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An Implementation of Configuration Management in ISO 9000 Quality System (ISO 9000 품질시스템에서 형상관리의 구현에 관한 연구)

  • Chung, Nam-Kee;Choi, Jeong-Gil;Kim, Young-Sik;Park, Sang-Kyu;Kim, Jae-Jon;Hwang, Bu-Hyun
    • Journal of Korean Society for Quality Management
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    • v.28 no.2
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    • pp.176-191
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    • 2000
  • Configuration Management (CM) is a management discipline that applies technical and administrative direction to the development, production and support life cycle of a configuration item. This paper introduces an application of this disicipline to ISO 9000 quality systems. A proto type CM information system caned CM / ISO 9000 is implemented via a comparison and anal37sis of CM standards such as ISO 10007, MIL-STD-2549 and EIA Standard IS-649. This system demonstrates 4 basic CM functions consisting of configuratin identification, change control, configuration status accounting and configuration audit. In the system, configuration items such as documents and drafts can be managed to ensure effective ISO 9000 quality systems. Implementation is supported by IDEF0, IDFF1x in modeling, MS SQL Server Ver. 7.0 as DBMS and Visual Basic Ver. 6.0 for interface programming.

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Measuring the Economic Impact of Item Descriptions on Sales Performance (온라인 상품 판매 성과에 영향을 미치는 상품 소개글 효과 측정 기법)

  • Lee, Dongwon;Park, Sung-Hyuk;Moon, Songchun
    • Journal of Intelligence and Information Systems
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    • v.18 no.4
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    • pp.1-17
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    • 2012
  • Personalized smart devices such as smartphones and smart pads are widely used. Unlike traditional feature phones, theses smart devices allow users to choose a variety of functions, which support not only daily experiences but also business operations. Actually, there exist a huge number of applications accessible by smart device users in online and mobile application markets. Users can choose apps that fit their own tastes and needs, which is impossible for conventional phone users. With the increase in app demand, the tastes and needs of app users are becoming more diverse. To meet these requirements, numerous apps with diverse functions are being released on the market, which leads to fierce competition. Unlike offline markets, online markets have a limitation in that purchasing decisions should be made without experiencing the items. Therefore, online customers rely more on item-related information that can be seen on the item page in which online markets commonly provide details about each item. Customers can feel confident about the quality of an item through the online information and decide whether to purchase it. The same is true of online app markets. To win the sales competition against other apps that perform similar functions, app developers need to focus on writing app descriptions to attract the attention of customers. If we can measure the effect of app descriptions on sales without regard to the app's price and quality, app descriptions that facilitate the sale of apps can be identified. This study intends to provide such a quantitative result for app developers who want to promote the sales of their apps. For this purpose, we collected app details including the descriptions written in Korean from one of the largest app markets in Korea, and then extracted keywords from the descriptions. Next, the impact of the keywords on sales performance was measured through our econometric model. Through this analysis, we were able to analyze the impact of each keyword itself, apart from that of the design or quality. The keywords, comprised of the attribute and evaluation of each app, are extracted by a morpheme analyzer. Our model with the keywords as its input variables was established to analyze their impact on sales performance. A regression analysis was conducted for each category in which apps are included. This analysis was required because we found the keywords, which are emphasized in app descriptions, different category-by-category. The analysis conducted not only for free apps but also for paid apps showed which keywords have more impact on sales performance for each type of app. In the analysis of paid apps in the education category, keywords such as 'search+easy' and 'words+abundant' showed higher effectiveness. In the same category, free apps whose keywords emphasize the quality of apps showed higher sales performance. One interesting fact is that keywords describing not only the app but also the need for the app have asignificant impact. Language learning apps, regardless of whether they are sold free or paid, showed higher sales performance by including the keywords 'foreign language study+important'. This result shows that motivation for the purchase affected sales. While item reviews are widely researched in online markets, item descriptions are not very actively studied. In the case of the mobile app markets, newly introduced apps may not have many item reviews because of the low quantity sold. In such cases, item descriptions can be regarded more important when customers make a decision about purchasing items. This study is the first trial to quantitatively analyze the relationship between an item description and its impact on sales performance. The results show that our research framework successfully provides a list of the most effective sales key terms with the estimates of their effectiveness. Although this study is performed for a specified type of item (i.e., mobile apps), our model can be applied to almost all of the items traded in online markets.

Process Control Based on the Incomplete Measurement Data Obtained from 100% Inspection (전수검사에서 얻어진 불완전한 측정 데이터를 사용한 공정관리)

  • Kwon, Hyuck-Moo
    • Journal of Korean Institute of Industrial Engineers
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    • v.30 no.2
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    • pp.84-92
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    • 2004
  • A process control procedure is proposed when 100% inspection is performed in a process with excellent capability. Only the incomplete measurement data is assumed to be available, i.e. the specific measurement value of the quality characteristic is not available for each item but it can be determined to be smaller or larger than any prescribed value. In the suggested model, a signal limit is introduced to determine whether the process under study is in control or not. If the quality characteristic of an incoming item exceeds the upper signal or the lower signal limit, the process is determined to be stopped or not by comparing the number of consecutively accepted items with a predetermined threshold number. The procedure is designed based on the type I and II errors. The performance of the model is evaluated by the expected number of items produced under the in-control and out-of-control states until the process is stopped.

Effects of Local Food Value Perception on Purchasing and Experience (로컬푸드에 대한 가치인식이 구매 및 체험에 미치는 영향)

  • Weon, Mi-Keyoung;Park, Young-Hee;Lee, Yeon-Jung
    • Journal of the Korean Society of Food Culture
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    • v.30 no.1
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    • pp.54-63
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    • 2015
  • This study was conducted to examine the effects of local food value perception on purchasing and experience in consumers. ${\chi}^2$-test, ANOVA, and linear regression analysis were conducted. The findings are summarized as follows: The most common place for buying agricultural products was 'hypermarkets' (41.7%), and the most important factor for purchasing local food was 'local government's certification products' (23.7%). The most important value recognition item for local food was 'I think that local food is a high-quality agricultural products'. (3.74 points), followed by 'I think that local food have a value of respect for customers' (3.61 points) and 'I have a faith for the local food'. (3.61 points) in that order. The main tourism experience activity was 'food experience' (49.0%), and information source of local food experience tourism was 'mass media (TV, newspapers, etc.)' (37.3%). As age increased, experience of local food also increased. The most effectual value recognition item for purchasing local food was 'I think that local food have a value of respect for customers'. The most effectual value recognition item for increasing intake experience of local food was 'I think that the local food is high-quality agricultural products'.

A Study on the Simplification for Quantity Bill Writing and Structure in the Electrical Extension Field (내선분야 내역서 작성 및 체계 간소화 방안 고찰)

  • Hyun, So-Young;Kim, Gwang-Gon;Park, Min-Young;Choi, Seung-Dong
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.61 no.1
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    • pp.173-178
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    • 2012
  • The quantity bill writing of organized electrical construction can be an effective to quality and process management in the construction. Therefore, in order to overcome confusion of the construction and doing an effective work, the clearly quantity bill writing is need. This paper is a focused to solve a problem of existing quantity bill as the difference in terms of work section and item information, regulatory information of ordering authority. Therefore, a terms of work section and item information, regulatory information of ordering authority has been normalized. Moreover, basic data of simplification for quantity bill writing and structure has been guaranteed.

The Study on the Management and Application through Analysis of Actual Condition of Palustrine Wetland in Rural Area (농촌마을 소택형습지 실태 분석을 통한 관리 및 활용방안 연구)

  • Kang, Bang-Hun;Son, Jin-Kwan;Kim, Mi-Heui;Kim, Nam-Choon
    • Journal of Korean Society of Rural Planning
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    • v.16 no.3
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    • pp.103-115
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    • 2010
  • This study was accompanied to develop the management and application plans as resources for rural tourism through the analysis of distribution characteristics, inhabitants' practical use, need item for management and application, and aesthetic/recreation function of Palustrine wetland in rural area. The 2.3 Palustrine wetland per farm village were located, and 77.5% of total wetland was used by agricultural water, landscape, rural tourism The management and water quality were steadily getting better in used wetland than in unused wetland. Also, 91.8% of respondents answered that there is a practical use plan afterward, and much preferred the mode of ecotourism through restoration of ecological wetland. As the results from the appropriateness evaluation of management and application in used wetland for ecotourism, improvement item was required in observation deck, entrance lane, guidance facilities etc. And, insufficient result was deduced in appropriateness of operation program and special learning course, and in participation of inhabitants and experts. The result of evaluation of the aesthetic and recreation functions generally appeared high, but the need improvement item was required in artificial water wall and plantation base that deteriorate biological diversity. These results will be used to data for conservation, management and practical use of wetland, an important natural resource in farm village, which are confronted in crisis of land reclamation by use reduction of use and false management.

A Study of General Reducing Criteria of Customer -Oriented Perceived Gap for Hotel Service Quality

  • Chen, Ching-Piao;Deng, Wei-Jaw;Chung, Yi-Chan;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.9 no.1
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    • pp.113-133
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    • 2008
  • In recent years, speedy development of Taiwan's hotel industry intensifies market competition, customers' demands on hotel services quality also increase with the increase of their consumption consciousness, and their demands on hotel types diversify, therefore hotel industry should concern on their unique management services quality brought by their different hotel types. The current designed service system or service transmission process may fail to meet customers' demands owing to emphasizing degree gap in service quality. What is worse, it is difficult for hotel industry to actualize complete customer segregation and to provide customized services, therefore comprehensive understanding of customers' demands on the service quality of different types hotels would contribute to operating management improvement of Taiwan hotel industry. This paper divides Taiwan hotels into three types: international tourism commercial type, holiday type and motel, the general hotels. It studies the emphasize degree gap in service quality between the industry and the customers. Data analysis shows that service quality gap (perceived gap) of hotels of different types exists in several quality aspects; what's more, the perceived gaps, service quality aspects, and its items of different types of hotel are also different. After an integrated analysis, this paper puts forward a general and customer-oriented quality item suitable for hotel industry to shorten the perceived gap of service quality, so that the hotel industry could design a service system and service transfer system, which could meet most lodging customers' demands in the context of pluralized customer sources.

A study on evaluation element of technical proposal tendering for apartment remodeling business

  • Park, Min-Young;Lim, Sooyoung
    • KIEAE Journal
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    • v.15 no.1
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    • pp.61-68
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    • 2015
  • Method of remodeling builder selection for remodeling is competitive bidding. also metropolitan city, megalopolis city, city more than 50million have to do basic plan for remodeling before establishment of a housing cooperative. Purpose of basic plan is improvement of living conditions & the Quality of Life for resident. Technical Proposal Tendering in spite of being the a reasonable bidding system, institutional part, appraisal standard and the item part, consider procedure pard is performed in a similar way to the existing bidding system. so, technical proposal tendering is appropriate for future Method of builder selection of remodeling. therefore, the study purpose is a evaluation element of technical proposal tendering for apartment remodeling business The methods of study is understanding concept through review of precedent literature. Next, case investigation through Analysis of focal points. Lastly, evaluation element deduction of technical proposal tendering for apartment remodeling business through specialist conversation. As a result, Alteration of a right & move management is added to evaluation element's professional field. And detail item is alteration of a right & move management.

Selective Assembly for Products with Two Performance Characteristics (두 가지 특성치를 갖는 제품의 선택적 조립)

  • Kim, Seon-Jin;Jeong, Jae-Won;Jang, Jung-Sun;Lee, Min-Gu
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.05a
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    • pp.740-745
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    • 2005
  • Selective assembly is a method to find out appropriate matching pairs to be assembled to enhance the quality of the product. This study proposes an algorithm to select and match the components with two performance characteristics: at first, the number of matchable mates are calculated for each components. A matchable mate is defined to be the one of which the values of each performance characteristics lie in a rectangular mesh originated from the component under consideration. And the highest priority is given to the item with smallest number of matchable mates. The item of highest priority is matched to the one with smallest number of matchable mates among them. To find out the mates for the unmatched items, the mesh size is enlarged at the next iteration. Beginning with a small mesh, the procedure is repeated until the mesh covers the tolerance intervals of each performance characteristics. A VCR head case is analyzed.

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